Over 35 years ago our owner, George Hoge, decided he wanted to start a swimming pool company in Louisville, KY. He had been building pools with some partners in Lexington, KY and decided to focus his attention on building pools in the city to the west. That decision led to the name Suntime Pools West, as we are west of the Kentucky River.
George recognized the need for a quality swimming pool builder in the area and started focusing on learning and perfecting the craft. He decided to not only build quality swimming pools but good relationships with his customers with the hope of providing solid workmanship and support after construction.
That mindset is what led to the development of a quality retail and service operation. We have grown over the years and now employ 50 people in season. We will always strive to live up to what George has created. Our goal as a company is to continue to work hard and provide our customers with the best experience possible.
George recognized the need for a quality swimming pool builder in the area and started focusing on learning and perfecting the craft. He decided to not only build quality swimming pools but good relationships with his customers with the hope of providing solid workmanship and support after construction.
That mindset is what led to the development of a quality retail and service operation. We have grown over the years and now employ 50 people in season. We will always strive to live up to what George has created. Our goal as a company is to continue to work hard and provide our customers with the best experience possible.
Services
Custom covers keep out unwanted winter debris like leaves and other organic materials. However, the biggest benefit of a custom cover is that it provides protection to your family, pets and neighbors. These strong and durable covers are anchored into your existing pool deck and will help prevent accidental drownings in the off-season.
Call for any service needs including swimming pool renovations, repairs, openings and closings. We are considered an essential business and are still opening, servicing and repairing pools during this pandemic. We are practicing social distancing so please give our techs at least 6' (more if possible!) of separation if you need to communicate with them when they visit your pool.
We don't recommend lowering the pool water level below mid-skimmer for closing, unless you have a tile border and a gunite, concrete or stainless steel wall pool. Fiberglass pools, even with tile border, should NOT be drained down at all. Lowering the water level at closing can put some pools at risk for serious damage.
Reviews (6)
Jennifer Rice
Oct 18, 2020
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Amazing customer service!! Everyone is great. Brian is very knowledgeable on the pools and products. I was four days into an above ground pool install, with a pool kit that I bought online (from a different company). The pump was missing parts. Brian and Suntime saved the day!! We were able to find parts at Suntime and make it work. I cannot thank you enough!!
Cal Balsam
May 30, 2019
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We have been with Suntime Pools West for a few years now. They have been OUTSTANDING! Their techs are very pleasant, they are fast when you have an emergency and they are honest. I don't write many reviews like this but due to their customer service, I felt compelled to let everyone else know how excellent they are.
William Byrley
Jun 19, 2017
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Chris Wade
May 08, 2017
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Buyer beware. Ensure you are an educated consumer before attempting to purchase anything from this store. I asked for a salt control panel, they said they had one and sold me the panel computer chip (amazon $185) for the panel for $300. When I went back to return it because it was the wrong product they tried to sell me the correct panel ($540 amazon) for $700. Definitely will not go back.
Alex Fransen
Oct 20, 2016
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Beth Marchetti
May 15, 2016
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