If you've been searching for an HVAC contractor who provides helpful people, expert service, and sound solutions for your budget, consider your search a success. For more than 25 years, Custom Air Company has helped thousands of homeowners in Bloomington, Illinois, and the surrounding areas optimize their comfort.
At Custom Air Company, we love our pets so much that we strive to model our business after their best qualities: trustworthiness, friendliness and dependability. Our new customers quickly find out we're as dependable as man's best friend. When you call us, we promise to come to your home or business and perform our very best to please you - without slobbering on your floor, of course.
In 2017, Custom Air Company was recognized as a Trane Rising Star Dealer. By continuing to serve our customers and complete our HVAC services to a high industry standard, our team knows the sky is the limit. Contact Custom Air Company today at (309) 518-1196 to speak with a live employee - day or night.
At Custom Air Company, we love our pets so much that we strive to model our business after their best qualities: trustworthiness, friendliness and dependability. Our new customers quickly find out we're as dependable as man's best friend. When you call us, we promise to come to your home or business and perform our very best to please you - without slobbering on your floor, of course.
In 2017, Custom Air Company was recognized as a Trane Rising Star Dealer. By continuing to serve our customers and complete our HVAC services to a high industry standard, our team knows the sky is the limit. Contact Custom Air Company today at (309) 518-1196 to speak with a live employee - day or night.
Services
Custom Air Company was originally founded in 1992. After working for the company for over 20 years, Kevin and his wife Lori purchased the company in 2015 and have continued to build upon its strong reputation for HVAC excellence. When you contact Custom Air Company, you'll speak with helpful people, choose from a range of sound solutions for your budget and receive expert service.
Are you looking for an HVAC contractor who performs high-quality services in Bloomington and the surrounding areas? At Custom Air Company, we have more than 25 years of experience helping homeowners in Central Illinois maximize their comfort for a minimal cost. No matter your request, our team of qualified service technicians and installers will make sure it's completed to a high standard.
Cooling down when the temperatures reach record highs requires a premier air conditioning system in a locale like Bloomington, Illinois. From buying and installing the right unit for your home to maintaining it throughout its life cycle, Custom Air Company can help you optimize your summertime comfort.
If your air conditioner has broken down, the last thing we advise is trying to fix it yourself. It can lead to further damage, injury or void your warranty. At Custom Air Company, we have more than 25 years of experience repairing all makes and models of air conditioning systems. No matter what your breakdown has been caused by, our experienced service technicians will find and fix the issue.
Reviews (11)
David Ratcliff
Jan 23, 2022
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UPDATE: The company resolved the issue on charges, so I am very satisfied. Thanks for good customer service.
I agree with others about the crew. They seem to be very knowledgeable about the Trane system and they are pleasant to deal with. The flat rate billing is what upset me. I was told and agreed to a procedure at a price they set. When the first technician replaced the warranty part he told me it was bad out of the box and would have to order a new part. It would arrive in about 3 days.. A different technician came to replace the part which I was told was under warranty and he did so in about
I agree with others about the crew. They seem to be very knowledgeable about the Trane system and they are pleasant to deal with. The flat rate billing is what upset me. I was told and agreed to a procedure at a price they set. When the first technician replaced the warranty part he told me it was bad out of the box and would have to order a new part. It would arrive in about 3 days.. A different technician came to replace the part which I was told was under warranty and he did so in about
Hannah LeBlanc
Jan 14, 2022
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Everything about this company has been wonderful. Scheduling is quick and easy and the customer service is exceptional. Adam came out to clean and check our two split units and he did a phenomenal job. He was professional and thorough and even took the time to explain how the units worked and how I could help maintain their integrity. Cole came helped us out too when our heat suddenly went out. He was knowledgeable and informative and fixed our issue in no time. Highly recommend this company!
Holly Bronco
Dec 04, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Carolina Custom Air provided an excellent service at a reasonable price in a very timely manner. The technician was professional, friendly and courteous. We will be using this business moving forward as well as recommending them.
Service: HVAC maintenance
Carolina Custom Air provided an excellent service at a reasonable price in a very timely manner. The technician was professional, friendly and courteous. We will be using this business moving forward as well as recommending them.
Service: HVAC maintenance
Donna Herrmann
Nov 06, 2021
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Positive: Professionalism, Responsiveness
My experience with Carolina Custom Air has been very positive. The technicians are courteous and professional. The work was completed in a timely manner. When they finished the installation everything was clean and in place. They are willing to go the extra step to make sure the customer is satisfied.
My experience with Carolina Custom Air has been very positive. The technicians are courteous and professional. The work was completed in a timely manner. When they finished the installation everything was clean and in place. They are willing to go the extra step to make sure the customer is satisfied.
Heather Cejovic
Nov 01, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Everyone that I have worked with thus far at Carolina Custom Air has been so helpful and responsive. The tech that came out for our annual service visit - Adam (I think) was prompt, professional and knowledgeable. I highly recommend Carolina Custom Air
Service: HVAC maintenance
Everyone that I have worked with thus far at Carolina Custom Air has been so helpful and responsive. The tech that came out for our annual service visit - Adam (I think) was prompt, professional and knowledgeable. I highly recommend Carolina Custom Air
Service: HVAC maintenance
K. H.
Oct 05, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have used this business for many years now. I have always received great customer service, Install & repair. The Techs and Staff I've dealt with, have put forth great effort toward working well with the customer. Great job Carolina Custom Air
Services: HVAC repair, Installation, AC installation, AC maintenance, HVAC maintenance, Heating equipment repair & installation, AC repair
I have used this business for many years now. I have always received great customer service, Install & repair. The Techs and Staff I've dealt with, have put forth great effort toward working well with the customer. Great job Carolina Custom Air
Services: HVAC repair, Installation, AC installation, AC maintenance, HVAC maintenance, Heating equipment repair & installation, AC repair
Marzya Grieco
Sep 30, 2021
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We recently had a problem with our A/C. Lori Robertson was very accommodating in setting up service calls and Jason Matthews came a couple of times to correct our problem. All in all, the staff and technicians at Carolina Custom Air were very professional and did everything they could to solve our problem. We recommend Carolina Custom Air with 5 STARS!!!
Joe Good
Sep 06, 2021
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Carolina Custom Air was incredibly responsive when I needed them to replace a part on my family's AC unit. As the summer in Charleston is very hot, time is of the essence to get the house cool again, especially with two young children. I had originally called one of the bigger names in town to get the work done for me but they put me off several days. Carolina Custom got right on it and had a guy out there within a couple hours. When you need something done quick this is who to call. I would recommend them for sure.
Palmetto Surfacing
Jul 25, 2021
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Shawn Gaudreau
Jun 17, 2021
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Carolina Custom Air installed a new Trane split heat pump system in our home in May 2021 to replace a failing Lennox split heat pump system. They listened to some concerns we had with temperature control in our master bedroom and determined a solution, which included reworking some of our ducting at no additional charge. The work was completed in one day. They arrived around 8:30 AM and were gone by 2:00 PM. The work performed was done in a professional manner. As old and new equipment was being carried through the home, they didn't damage anything. They even put booties over their shoes or wore
J. C.
Jan 21, 2016
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Custom Air is professional service at an actual reasonable cost. I have used them more than once and they deliver more value for the money than the competitors I have used over the years. Kevin and his crew are ethical and straight shooters, I appreciate their value and quality workmanship. They do not surprise with extras and hidden fees, only charge for what you actually need. That's a refreshing quality in the service industry...