The Fireplace Shop
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The Fireplace Shop
The Fireplace Shop Ltd was created in 1962 by my parents Iris and Ken Cook, and local pottery shop owner, Mr. Clarence Kajar. My mother worked for a blacksmith on Yonge Street, and the blacksmith offered her some fireplace items to help her set up a shop of her own, which led to the birth of our store!

Concurrently, my father operated Ken Cook Delivery, making deliveries for Toronto area artists with his VW van. This led to forming long lasting ties with decorators and artists in Yorkville. Clarence had a store in Yorkville, selling pottery in the 60's which we merged with to become The Fireplace Shop Ltd., thus becoming the first fireplace shop in Canada.

Trips back home to England provided us with many antiques for the store. By the early 1970's, we relocated to the newly forming neighborhood of boutique retail stores along Eglinton Avenue West near Avenue Road, where we remain today. Through our years we aim to offer the finest in fireplace furnishings, mantel pieces, modern gas and wood burning fireplaces, as well as innovative electric and bio-ethanol based fireplaces.
Services
To book an appointment, please call ahead during business hours to schedule the date and time with our staff. We continue to encourage our customers to shop with us online, by phone and e-mail. It is our aim to provide a safe environment for our valued customers and staff during these difficult times, and thank you for your continued support.
To help ensure that your Direct Vent Gas Fireplace always operates safely and at peak performance, here are some simple tips for its care and maintenance:. Familiarize yourself with the owner's manual and manufacturer's operating instructions, and keep the instructions handy. TFS recommends that your unit be serviced by the same technician or company that performed the original installation of your unit.
We recommend visiting our downtown showroom to discuss ideas, view working demo units, mantels and other options you may wish to consider. To obtain a detailed quotation, contact us about booking an appointment for an inspection. Once we have completed an inspection with you, we can build accurate quotations for fireplaces which include installation fees, and components needed for your specific situation.
Luxurious design, Contemporary, Made in Israel, CSA approved and tested for North America. Family owned and operated business offering contemporary indoor and outdoor gas fireplace units designed and built in the USA. World's largest electric fireplace company, traditional fireplace designs with innovative features.
While linear fireplaces are often associated with contemporary fireplace design, there are some which offer features more commonly seen in traditional fireplaces such as ceramic log media, or even wood burning in some cases.
Reviews (12)
Julie D.
Julie D.
Jun 27, 2021
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We can always count on Fireplace to respond to any questions or problems we have. They make the effort to understand the problem and resolve it in an efficient way. They are always friendly and very patient with providing information and instructions in a manner I can understand and do when they are not around. We have been using their services for the past ten years and are always satisfied with the work.
Linda Snow
Linda Snow
Feb 21, 2021
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We live in an older Georgian style home and wanted to update the facade on our fireplace. I contacted the Fireplace Shop on Eglinton as I had used them in the past when converting to a gas fireplace. They were very professional not only in their responses and
guidance for me but also in designing a mantle and hearth that integrated with our home beautifully. It is as if the mantle and hearth have been here forever!
I would highly recommend the fireplace shop to anyone who wants to upgrade their home
Saul Sigulim
Saul Sigulim
Feb 01, 2020
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I wanted to thank James at the Fireplace shop. He was honest and straightforward! His work is timely, neat and shows he cares! He goes the extra mile to make sure you are happy! Amazing technician!!!!
Ann Moulton
Ann Moulton
Oct 08, 2019
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I took my wood stove door to have new glass installed, was told it would take 1 to 2 weeks, took over 3 weeks. I received no updates from them, I had to call for updates. After less than 24 hours of use the glass fell out of the frame and smashed !! I tried calling them and then emailing them for assistance to get this repaired and without even the courtesy of a phone call they refunded my money. I just spoke to someone (I won't name names) who told me they don't want my business because "obviously they are not good at doing repairs". I'm back to square one. If this is service, well........
Roberto T.
Roberto T.
Oct 01, 2019
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I don't understand how this place conducts business. I phoned on November 6th. I informed them I needed a new mantle and fireplace. They gave me a contact number. When I spoke to the person he said he was just a technician who fixes broken fireplaces. I phoned the store back on November 8th. I sent pictures attached to a follow up email. I never heard back. I phoned again on November 12. I was told an email had been sent to me. I received no emails including in my junk mail. I was told a subsequent email would be sent. It never was. It has been nearly 3 weeks. Completely unreliable. I am happy
Chloe Rose
Chloe Rose
Sep 23, 2019
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The installation team were so efficient and very helpful. We are very pleased with the new fireplace and appreciate the technician James going over and above to make sure we were satisfied with the final result. I would highly recommend!
Charleen Brenzall
Charleen Brenzall
Jul 27, 2019
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We purchased an Amanti electric fireplace for our family room from the Fireplace Shop. Unfortunately the heater fan was unacceptably noisy: Rupauk came to our house and agreed that it was too loud. He contacted Amanti a number of times and made two additional trips to our house with a technician until the issue was fully resolved . Rupauk was diligent and extremely pleasant to deal with. We are now completely happy with the product and the excellent service
Simone Lehmann
Simone Lehmann
Jan 07, 2019
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From start to finish the folks at The Fireplace Shop were friendly, knowledgeable, and professional. They helped me select the perfect unit for my home, and then made every effort to get it installed as soon as possible, regularly going over and above my expectations in terms of timing and efficiency. They have an excellent selection of beautiful fireplaces for every style and budget, and their installation people are conscientious and professional. I can’t recommend Mechan and his crew, especially their installation specialist James, highly enough. And I love my new fireplace!
P. Gra
P. Gra
Jan 05, 2019
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This is one of the only times I decided to write a review about a store and owning my own business I understand both sides. But when I spoke to the apparent Manager today regarding ordering a remote for my unit, he was completely apprehensive about the entire situation refusing to help me to order it or even inquire about it. Instead of taking any info and looking into the matter he directed me to the manufacturer. Its funny how they treat you like gold when you spend $1500 on a unit at first and then turn their back on you later on when you request help. Would not recommend this store at all.
Marc Proudfoot
Marc Proudfoot
Sep 15, 2018
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We were very impressed with the work, from initial consultation on the phone, to the inspection, to the final install with The Fireplace Shop. The people at the store -- Mechan-- did a great job in communicating with us.
James, who did the visit and install was professional and kind. He made sure he laid down carpet from the front door to the fireplace to make sure the house stayed clean. The driveway was also hosed down after and swept. It seemed as though the installation did not even happen. The quote was consistent with 2 other people in the city and I knew the store existed for a long time
Ann Ciardullo
Ann Ciardullo
Aug 26, 2018
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Very satisfied with the results. We had 2 old wood burning fireplaces that we wanted to change to wood and gas insert. They had to work with sizes that are not custom. We had our idea what we wanted but Mechan our sales rep and James who installed our inserts explained in detail why those wouldn't work. They came up with some great solutions. I still had questions after the installation and Mechan was very patient and explained things again for me. James was great as well, he knew is stuff and was also patient and clear in explaining what he needed to do especially for the gas insert. He kept it
Matthew Orzech
Matthew Orzech
Jul 18, 2018
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They are only interested in new installations not in assisting customers who have a brand name fireplace that they sell. Poor follow up. Needed to chase them for information and any help. Once they found out not a new install they backed right off. Very disappointing.