Since 1944, Potter Heating and Air Conditioning & Perrone Plumbing in Syracuse, NY have kept their neighbors' heating, cooling, and plumbing systems running at peak performance. It's no accident that we've been around for more than 70 years; we have made it our mission to provide customers with the highest quality services at fair prices.
We take the time to discuss the work we are providing you and the steps required to get the job done. Why do we do this? Because we want you to understand what you're paying for and to have a better understanding of your home as well. We are a York dealer for all your heating and cooling needs. We choose York for their dependability, their many options, and their energy efficiency properties.
Our team is sure we can find the perfect system for your home and needs. We are proud to serve commercial, corporation, and federal customers as well. Whether it's placing fixtures or designing and installing complete plumbing, heating, and cooling systems, our team is up to the task.
We take the time to discuss the work we are providing you and the steps required to get the job done. Why do we do this? Because we want you to understand what you're paying for and to have a better understanding of your home as well. We are a York dealer for all your heating and cooling needs. We choose York for their dependability, their many options, and their energy efficiency properties.
Our team is sure we can find the perfect system for your home and needs. We are proud to serve commercial, corporation, and federal customers as well. Whether it's placing fixtures or designing and installing complete plumbing, heating, and cooling systems, our team is up to the task.
Services
Potter Heating & Air Conditioning-Perrone Plumbing has served Syracuse, NY, and the surrounding communities with top-quality plumbing, heating, and cooling services since 1944. We offer a broad range of services, and make it easy for our residential, commercial, and corporate customers to make one call to repair or install up to three different systems in your home or office.
When you have an issue with your plumbing, heating, or cooling system, make Potter Heating & Air Conditioning-Perrone Plumbing in Syracuse, NY your first call. Our dedicated and experienced team will do the work necessary to ensure your systems are operating as they should. As homeowners ourselves, we understand the inconvenience when your plumbing system furnace or AC is on the fritz.
Potter Heating & Air Conditioning-Perrone Plumbing in Syracuse, NY is proud to be partnered with Kondra & Jaquin Enterprises, Inc. With more than 35 years of experience working together, we are their preferred company for all of their heating, cooling, and plumbing needs for corporate and federal projects.
Reviews (10)
Lisa S.
Jan 16, 2020
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Most unprofessional and rude company I have ever dealt with. Came out to give us a quote in October for some extensive plumbing work and never heard back from them. We followed up every 2 weeks until today. Lost our paperwork and when I called I was treated like I was garbage and was hung up on. Don't waste your time.
Gloria A.
Nov 07, 2019
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5 yr customer. Annual tuneups of furnace and a/c. Quality service, swift response to all requests.
Yesterday experienced furnace quitting on me. Thermostat not responding despite battery change. Called at 8am and had tech in my home by 2.
Ryan replaced existing thermostat with one far simpler, and with large lighted font. Proceeded to completely tuneup and clean unit. Even helped me with suggestions on redirecting excessive heat on my second level.
Immediately put on booties to keep floor area free of debris, vacuumed everywhere too. Excellent customer service, upstanding employees.
Yesterday experienced furnace quitting on me. Thermostat not responding despite battery change. Called at 8am and had tech in my home by 2.
Ryan replaced existing thermostat with one far simpler, and with large lighted font. Proceeded to completely tuneup and clean unit. Even helped me with suggestions on redirecting excessive heat on my second level.
Immediately put on booties to keep floor area free of debris, vacuumed everywhere too. Excellent customer service, upstanding employees.
Yelena D.
Jul 25, 2019
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Vicky H.
Jul 20, 2019
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Highly satisfied! Our AC decided to stop working yesterday and of course on one of the hottest days of summer. Got home last night after 7pm to a warm and toasty house. Received a call back from Tim, the on-call technician, described the problem and made an appointment for morning. He arrived before the scheduled time, looked at the AC unit, fixed and tested it and was done in less than 1/2 hour. Answered all my questions and gave me some tips about air filters. Couldn't have asked for better service. Highly recommend this company, and plan to call them back for furnace maintenance
Roselynn K.
Jan 20, 2018
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Dana C.
Oct 29, 2016
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These people screwed me over. Do not hire!! Their tech left a bleed valve open on a radiator. It leaked for four days while I was out of town. I came back to find paint sloughing off the walls of the room under the leak, original 1918 woodwork warped, ceiling and walls wet and full of mold. I called the guy back from potter and he saw what had happened and said, did I leave that valve open? I'm so sorry. We had a talk about how I hoped he wouldn't lose his job. My contactor and insurance adjuster agreed that the damage was $9500. My insurance covered all buy deductible, thanks travelers
Joe G.
Oct 09, 2016
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Not satisfied with the service we received at my elderly mothers home The plumber was unable to remove the sink for repair, ended up cracking a wall tile, claiming the bathroom sink was "caulked to the wall really well." Left without repair and charged us full price. My complaints to management were dismissed. I subsequently removed the sink within ten minutes without cracking any additional tiles. Plumber obviously didn't want to bother.
Eastwood B.
Jul 11, 2016
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Just had an issue with the HVAC unit when the heat was sweltering hot, and the fan to blow the air was not working. Gave Potter-Perrone a call and they scheduled their service that day. Earl, who was the technician gave specifics on the unit and troubleshoot the issue. All is going well!
And thanks to Earl who was efficient, plus a all around great person!
And thanks to Earl who was efficient, plus a all around great person!
Eva C.
Jul 31, 2015
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Anne M.
Aug 11, 2014
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I've lost track of how many times I've called this company/these companies for help in either HVAC or plumbing situations -- emergencies, remodeling, standard maintenance. My line in recommending them now is simply, "They've kept me warm and dry for years."
Suzanne DeFuria, the owner, is scrupulous about being up-to-date with her equipment, the condition of her trucks and installation. She has never hesitated to tell me, when needed, "No, you don't really need that, do this instead." Her workers always have been prompt, efficient and clean (oh, those little
Suzanne DeFuria, the owner, is scrupulous about being up-to-date with her equipment, the condition of her trucks and installation. She has never hesitated to tell me, when needed, "No, you don't really need that, do this instead." Her workers always have been prompt, efficient and clean (oh, those little
