We are a locally owned and operated restoration company proudly serving Myrtle Beach and the Grand Strand. At Vigilant Restoration, no job is too complicated for us to tackle with our water, fire and mold restoration services. Regardless of the restoration services you are in need of, Vigilant Restoration is the preferred first responder by many local insurance providers.
Customer satisfaction is our top priority, which is why our employees are extensively trained in restoration and must pass a background check. Our team has over 60 years of experience, and we're here to offer our guidance, support and services to your home or business. At Vigilant Restoration, we provide 24/7 damage response support, enabling you to have peace of mind that the damage to your home or business will be handled efficiently.
Customer satisfaction is our top priority, which is why our employees are extensively trained in restoration and must pass a background check. Our team has over 60 years of experience, and we're here to offer our guidance, support and services to your home or business. At Vigilant Restoration, we provide 24/7 damage response support, enabling you to have peace of mind that the damage to your home or business will be handled efficiently.
Services
Vigilant Restoration is a small family owned business, working and living in the communities we serve. We pride ourselves on being able to provide a needed service with compassion, understanding and guidance to our neighbors during their time of need. Most of us never wake up thinking that today will be the day that our home gets flooded by a broken pipe, or the washing machine decides to go on the blink while we are running errands.
With over 60 years of experience in the restoration industry, we have responded to every type of personal or commercial damage. No job is too small, big, sensitive, valuable or dirty for us to tackle. Our staff is trained and has all passed a rigorous background check. We are the preferred first responder for many major insurance providers.
When it comes to smoke and fire damage, our specialized services apply to item recovery, whereby our expert professionals will attempt to restore the original quality of individually damaged household furnishings and possessions - including treasured family heirlooms such as photographs and scrapbooks.
We are a leading company in our service area for handling water damage. Our highly trained staff offer professional, compassionate and understanding service while working with you during your emergency. Whether the damage you incur is to a structure, household furnishings, valuables or vehicles, we understand that any loss is a significant loss to you and your family.
Reviews (10)
Joseph Jackson
Jan 01, 2021
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Excellent organization, had a water leak which lead to a mold issue. They project managed from beginning to end always knew what was happening and when. They were on time everyday. Heard or saw project manager all the time updates and status . Could not have been more happy and impressed with their work. I know I am going to miss a few names but job well done Scot , Maria, and John.
Gia Myers
Nov 01, 2020
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Jeremy, Maria and Ryan are the best! Our home flooded in north myrtle beach and my family and I are stationed in japan with no way to get home. They have made our lives 100% easier during this process. They answer anytime we call, throughly document, take initiative and have solutions. Our insurance company isn’t the best but these guys sure make it easy! They will be my go to company every time
So thankful for them
So thankful for them
Ruth Mcnabb
Oct 05, 2020
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During recent hurricane we had a tree fall on ourhour and lodge in the roof. Water was pouring into the kitchen and laundry room. We were out of town but insurance was called followed by call to Vigilant Restoration. Fred and his crew were on
scene within driving time from their office and tarpped the ceiling from inside and removed damage drywall, cabinets, and flooring because the tree could not be removed without a crane..done one week later. Yesterday Maria and Kenny came and packed contents of affected area into a storage pod allowing repairs to begin. All people including Sherry in the office
scene within driving time from their office and tarpped the ceiling from inside and removed damage drywall, cabinets, and flooring because the tree could not be removed without a crane..done one week later. Yesterday Maria and Kenny came and packed contents of affected area into a storage pod allowing repairs to begin. All people including Sherry in the office
Dr. Jim Black
Sep 05, 2020
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Elizabeth Neill
May 30, 2020
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Jeremy and Maria did a
Phenomenal job with a water cleanup. They were professional, knowledgeable, and personable. They responded immediately (same day). I never had any water damage before and they walked me though the process answering all of my questions. I continue to be impressed at the efficiency of this cleanup process. They have been so kind during a difficult time and that means so much because this whole thing was been overwhelming for me.
Phenomenal job with a water cleanup. They were professional, knowledgeable, and personable. They responded immediately (same day). I never had any water damage before and they walked me though the process answering all of my questions. I continue to be impressed at the efficiency of this cleanup process. They have been so kind during a difficult time and that means so much because this whole thing was been overwhelming for me.
Susan Duerk
May 03, 2020
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Ginger Dawsey
Dec 12, 2019
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Jessica Flowers
Oct 16, 2019
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These guys are an excellent company to work with!!! They gave prompt, professional service when I needed crawl space work done in a house I was trying to sell. When I needed additional documentation for the buyers Anthony went above and beyond to help me get the reports I needed. I can't recommend this company enough!! They are great!
Sue Hollingsworth
Jul 14, 2019
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We chose Vigilant for our water damage repairs because of all of the great reviews, and we were so glad we did! This has never happened to us before, so I had no idea what to expect, or even what to do...so even before I hired them, I called to ask for advice and spoke to Larry. He was wonderful, and very patient! He told me exactly what to do, and what to expect. We were given Ross Green as our Property Manager, and he is phenomenal! He made sure at least one person was there everyday to work all day, while others came in and worked on what they did best, and moved onto other jobs. He tried to
Joanne Casares
Jun 25, 2019
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Ross did an absolutely wonderful job as project manager. He kept us informed every step of the way and made sure all went well with the repairs. He is a great asset for Vigilant Restoration.
Maria followed up with cleaning after the work was completed. She is a hard worker and did a very thorough job.
The company was a pleasure to work with!
Maria followed up with cleaning after the work was completed. She is a hard worker and did a very thorough job.
The company was a pleasure to work with!
