Prepare for the months ahead! Whether it's relaxing in a hot tub or closing your pool for the winter months, Tarson Pools is here to help! As you begin to explore options for your future inground swimming pool, there are three common types of installations: Concrete/Gunite, Vinyl Liner, and Fiberglass.
All three have different pros and cons that might make one better for your specific. This summer spend less time worrying about water quality and clarity and more time splashing in the sun. With some quick tips! Our sales staff is here to help you realize your vision for the ultimate backyard oasis.
With decades of experience in crafting some of CNY's most luxurious backyards, we have the knowledge, the products, and the service you can count on. As the longest operating pool and spa retailer in Central New York, our family-owned legacy is important to us, and we work with brands that share those values.
All three have different pros and cons that might make one better for your specific. This summer spend less time worrying about water quality and clarity and more time splashing in the sun. With some quick tips! Our sales staff is here to help you realize your vision for the ultimate backyard oasis.
With decades of experience in crafting some of CNY's most luxurious backyards, we have the knowledge, the products, and the service you can count on. As the longest operating pool and spa retailer in Central New York, our family-owned legacy is important to us, and we work with brands that share those values.
Services
Originally purveyors of paper products and cleaning supplies, Tarson Pools and Spas began their story in CNY as a small family-owned supply company before becoming the region's #1 seller of pools and hot tubs. We pride ourselves on being a family business that works to enrich the areas that we work in.
Our in-house pool and spa technicians are factory trained and certified on all the newest and latest pool and spa technologies, to handle any problem. Want to upgrade your pool or spa? We can help you reduce chemical consumption, energy use, and add new features to your existing setup. We service and honor manufacturer warranties from products sold and installed by Tarson Pools.
Tarson Pools and Spas can help you choose the right inground swimming pool for your budget and your lifestyle. Tarson Pools offers the most variety of any inground pool builder in CNY. Megna Steel Wall, Radiant Insulated, and Fiberglass options offer our customers the best and highest quality products sold in the leisure industry.
The Radiant Pool offers incredible features and benefits that you won't find in any other pool. Unique manufacturing technology, unllimited installation options, incredible warranty protection and energy savings that, over time, allows this pool to pay for itself. No other pool on the market today can offer this complete value-added package.
The Megna brand fabricates steel inground pool panels from super-strong North American galvanized 14ga steel. Panels are fabricated using the latest clinch-lock technology for superior rust resistance and durability, without welds! Menga Pools was established in 2004 by a group of pool industry professionals who each had been in the business for over 20 years.
Reviews (13)
Tracy Daige
Sep 15, 2021
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I bought a home a little over a year ago, and the in-ground pool at our new home was built by Tarson pools, so I sought out their service. In the beginning they were very helpful and communicated with me appropriately - however this summer was quite different! Earlier in the summer my saltwater chlorinator stopped working after a fairly powerful electrical storm. At some point they came over and replaced the chlorinator and I found an $800+ charge from them on my credit card. I called and left a message trying to confirm if the charge was for the chlorinator, and how I might prevent this sort of
David Smith
Sep 12, 2021
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Brandon Lagoe
Jun 15, 2021
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Stephanie Rinko
Jun 02, 2021
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Pretty horrendous customer service. We had a pool heater installed and some of the wiring came out a few months later. We called to have them come fix it, it took six weeks, and then they decided they couldn’t fix and left without a word or call. When we called to see if they were coming back, the woman in service was just unnecessarily rude and unhelpful. There is no need to be that rude to customers. We would have been satisfied with a call and an explanation that this repair was out of their ability. Instead, they left the job without an explanation and then yelled at us when we followed up
Mark Re
May 18, 2021
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Jim Leska, Joanne Tarson, William gets 5+ ⭐️⭐️⭐️⭐️⭐️⭐️
Ordered a new pool liner last fall. William went above & BEYOND installing it this week! Looks beautiful! Explained the process and did what he said he would. Jim was wonderful in helping me make the decision lad fall answering all my questions. Joanne does a terrific job helping me navigate whenever I call. They DO what they say they’ll do in an age when that is no longer common. RELIABLE👍
Ordered a new pool liner last fall. William went above & BEYOND installing it this week! Looks beautiful! Explained the process and did what he said he would. Jim was wonderful in helping me make the decision lad fall answering all my questions. Joanne does a terrific job helping me navigate whenever I call. They DO what they say they’ll do in an age when that is no longer common. RELIABLE👍
Justin Whi
May 16, 2021
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Tom Cross
Apr 25, 2021
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Terry Serviss
Dec 03, 2020
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When you call nobody answers the recorder ask you to leave your name and number and your call will be returnedI have left multiple messages and never has anyone returned my call. As a long term customer I will not spend any more time trying to contact this location. Your competitors now have a new customer.
James C.
Aug 15, 2020
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I have been in business for fifty year and responding to client's or customer complaints and concerns in a timely manner is paramount. Like everyone else I was given a "line of chatter" when purchasing a pool but when the heating unit malfunctioned no one returned calls, I had to have them bypass the heating unit in order to run the pool and I was told that it could not be repaired but had to be replaced after only the 2nd season! I keep a cool temperature in the pool and so the heater had been used perhaps four times a season! Apparently, there is only a one year warranty on
Ryan C.
Jul 28, 2018
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Put sand filter in at wrong grade, way lower than it was supposed to be. Failed to install uv filter that we paid for and had numerous wrinkles in the liner. Broke sand filter when moving it to proper grade. It is the following year and they still have not fixed all the wrinkles in the liner. They will tell you anything on the phone to get rid of you but then not follow through on it. Worst company by far that we have ever dealt with, please save your money we would gladly go back and pay more to another company if we didn't have to deal with all the headaches we're dealing with constantly
Dylan Jankowski
Oct 06, 2017
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Cosmo P.
Oct 21, 2016
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These guys have had some rough reviews elsewhere and some were really good.. I always get skeptical about really good reviews because you just don't know if it is an actual customer writing them.. Here goes... We purchased a sunrise hot tub from Tarson at the State fair from a Sunrise Spa representative opposed to a Tarson salesman/saleswoman.. We had an excellent experience there. I can't comment to the sales dept. as I did not have experience with them. However, The rep was very knowledgable and it was a really smooth process. They were a little delayed in their delivery and when we
Tyler Wright
Nov 08, 2015
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This Tarson has everything you need for your pool including the big jugs of chlorine that you need when closing the pool for the winter. For years, I purchased all of my supplies there and have never been disappointed. They also have an onsite water tester which will let you know what chemicals you need to watch/add in order to keep your water perfect.