I got 3 different quotes from 3 different HVAC companies for a mini split system and Fusion was slightly more than the least expensive company. I chose to go with Fusion because Ben (the owner) was the most responsive, reliable, gave me a quote in a timely manner and really took pride in the way the unit was installed on the inside and the outside of our home.
I would 110% recommend Fusion. I've just chosen FUSION HEATING, AC & INSULATION company - Virginia Beach (rates as one of Mitsubishi's Elite and Diamond Vendors) come out and install a very nice, quiet, energy efficient Mitsubishi Mini Split (AC/Heat) into my Sunroom this week. This was the best investment I could have carried out!
The entire Fusion staff from the first phone call provided to me that "First Impression" demeanor. Absolutely professional, compassionate and patiently provided all answers to questions without trying to place that salesman pressure that many companies attempt.
I would 110% recommend Fusion. I've just chosen FUSION HEATING, AC & INSULATION company - Virginia Beach (rates as one of Mitsubishi's Elite and Diamond Vendors) come out and install a very nice, quiet, energy efficient Mitsubishi Mini Split (AC/Heat) into my Sunroom this week. This was the best investment I could have carried out!
The entire Fusion staff from the first phone call provided to me that "First Impression" demeanor. Absolutely professional, compassionate and patiently provided all answers to questions without trying to place that salesman pressure that many companies attempt.
Services
Are you looking for heating, air conditioning, insulation, or ductless system services in Chesapeake or Virginia Beach? At Fusion Heating, Air Conditioning & Insulation, we bring extensive knowledge and experience to provide you with a wide range of services dedicated to helping you achieve maximum comfort.
Fusion Heating, Air & Insulation, is locally and family owned. Ben, the owner, is a long-time resident of Virginia Beach. He graduated from Kempsville High School. He has been in the heating and cooling & insulation industry for over 15 years. Fusion was founded to provide the community with quality hvac & insulation service.
If you are dealing with an issue regarding your HVAC system in Virginia Beach, Chesapeake, Norfolk, Portsmouth, or Suffolk, you need to look for a qualified team to help you solve the problem. There can be a number of issues that are affecting your heating or air conditioning, and our services are designed to tackle all problems so you can achieve maximum comfort.
Call our team members and we'll help you determine if this the right choice for you. Not only are we a Diamond Elite Mitsubishi dealer, but we will also follow up your expert installation with comprehensive ductless system maintenance and a variety of other HVAC services. We are proud of our 15+ years of experience providing exceptional customer service to clients throughout Hampton Roads VA.
Reviews (10)
Eric Fowler
Dec 06, 2021
Report
I highly recommend Fusion Heating, Air Conditioning & Insulation.
Shawn and Antwan were very courteous, timely, and explained everything to our satisfaction each step of the way.
Fusion came - same day - and did a complete assessment of our home's HVAC system, including two units outside and one in the attic, upstairs and downstairs ductwork, and all wiring. Shawn made it clear that he would prefer repairing any issues in our current system before entertaining the idea of replacing anything. After a thorough inspection, he assessed that our gas-pack was undersized for our current square footage
Shawn and Antwan were very courteous, timely, and explained everything to our satisfaction each step of the way.
Fusion came - same day - and did a complete assessment of our home's HVAC system, including two units outside and one in the attic, upstairs and downstairs ductwork, and all wiring. Shawn made it clear that he would prefer repairing any issues in our current system before entertaining the idea of replacing anything. After a thorough inspection, he assessed that our gas-pack was undersized for our current square footage
Bill Ruester
Nov 29, 2021
Report
I had a great experience with Fusion Virginia! They were quick to respond, showed up when promised, and completed the work quickly! Shawn, Zach, and Antwan were courteous, knowledgeable, and quick to complete the job. They made sure I knew what was happening and made sure I knew everything they were doing. I would recommend this company to anyone! Thanks for an A+ job!
Kimberly Duda
Nov 01, 2021
Report
Highly recommend Fusion Heating and Cooling! They matched a competitors quote, and installed my new HVAC system three days later. They submitted the paperwork for the warranty and sent the copies to me. Took care of everything. Very professional, and customer service oriented company. Will definitely do business with them in the future.
Jesse Dunlap
Oct 17, 2021
Report
When we knew we needed a dual zone system we started by calling every major HVAC company in the area, as well as anything else we could find on Google. We must have had quotes from 8 or 9 of them. All of them had different answers as to what we needed or the way in which to accomplish it. Many stated we needed what was easiest for THEM to install, but wasn't a real solution to our problem.
Ben from Fusion arrived to give us our quote, and we immediately felt like he was looking out for us. While given the opportunity to sell us things we didn't need, he gave us a no nonsense solution that he thought
Ben from Fusion arrived to give us our quote, and we immediately felt like he was looking out for us. While given the opportunity to sell us things we didn't need, he gave us a no nonsense solution that he thought
David Custer
Oct 14, 2021
Report
Shawn and his team were amazing to work with. Shawn walked me through everything that was going wrong, tried desperately to find a way to solve the problem for the least intrusive/expensive way, and when that didn’t work helped me make a no-pressure informed decision abt a system replacement. They also came in a little lower than other quotes I got. Highly recommend
A. H.
Sep 28, 2021
Report
I got 3 different quotes from 3 different HVAC companies for a mini split system and Fusion was slightly more than the least expensive company. I chose to go with Fusion because Ben (the owner) was the most responsive, reliable, gave me a quote in a timely manner and really took pride in the way the unit was installed on the inside and the outside of our home. I would 110% recommend Fusion. His prices are reasonable and Ben and his team were a pleasure to work with!
Germaine Bery
Sep 16, 2021
Report
I’ve just chosen FUSION HEATING, AC & INSULATION company - Virginia Beach (rates as one of Mitsubishi‘s Elite and Diamond Vendors) come out and install a very nice, quiet, energy efficient Mitsubishi Mini Split (AC/Heat) into my Sunroom this week.
This was the best investment I could have carried out!!
The entire Fusion staff from the first phone call provided to me that “First Impression” demeanor. Absolutely professional, compassionate and patiently provided all answers to questions without trying to place that salesman pressure that many companies attempt.
The company owner came out
This was the best investment I could have carried out!!
The entire Fusion staff from the first phone call provided to me that “First Impression” demeanor. Absolutely professional, compassionate and patiently provided all answers to questions without trying to place that salesman pressure that many companies attempt.
The company owner came out
Lori Dotson
Aug 30, 2021
Report
There was major leaking around my water heater and it was getting worse every time I ran the AC, so I called Fusion to schedule service. To my surprise, they had a tech onsite within 2 hours (in August!). Seth (the technician who responded to the call) was very friendly and professional, he resolved the issue, AND he taught me a lot about things I can do myself to prevent future issues...which I really appreciated. He also made a few suggestions for follow up services to avoid future issues and to improve the efficiency of my appliance. But he did so in a way that wasn't pushy, so it felt more
Raymond Rich
Aug 04, 2021
Report
So, I used these guys a few years back since no one else in the area seemed to know what a Mitsubishi Mr. Slim was, let alone how to repair one. They were timely, professional, and a pleasure to work with. But that's not the important part...
I've since moved to Sacramento, California, but I still have friends in Norfolk. They were getting the runaround from a parade of contractors during this recent heat wave. I told them to give Fusion a call, and their experience was consistent with mine. Just top notch service.
So, many thanks from the other side of the country. Fusion is the best.
I've since moved to Sacramento, California, but I still have friends in Norfolk. They were getting the runaround from a parade of contractors during this recent heat wave. I told them to give Fusion a call, and their experience was consistent with mine. Just top notch service.
So, many thanks from the other side of the country. Fusion is the best.
Wheeler Darden
Mar 02, 2021
Report
Fusion began my new system installation less than 24 hours after my initial service call. The price was great and my installers, Antwan and Zach, were professional and skilled techs. This might be the first time I've been pleasantly surprised by a HVAC company. I'm usually left wondering what exactly I just paid so much money for; not this time. I can't think of anyway the transaction could have gone easier and the ten year warranty is icing on the cake. Thanks Fusion