This free app puts the power of augmented reality at your fingertips. Shop and compare models virtually, in any color combination, and see how they look in your space. Virtual View AR takes the guesswork out of choosing your perfect spa. Come visit our showroom for great deals and other in-store exclusives you won't want to miss.
Introducing the FreshWater Salt System, an affordable, simple water care system that eliminates the worry of keeping spa water clean, clear and sanitized without requiring a drain and refilll for 12 months. Thank you for fast service and a perfect outcome! Your repair crew is unique in that they are pleasant, respectful, fully informed about hot tubs and motivated to do more than expected for the customer.
Introducing the FreshWater Salt System, an affordable, simple water care system that eliminates the worry of keeping spa water clean, clear and sanitized without requiring a drain and refilll for 12 months. Thank you for fast service and a perfect outcome! Your repair crew is unique in that they are pleasant, respectful, fully informed about hot tubs and motivated to do more than expected for the customer.
Services
Mountain Spring Spas & Pools, Inc. is a HotSpring Portable Spa dealership, located in scenic Franklin, North Carolina. It is also a BioGuard Platinum dealer offering a complete line of pool & spa care products. Proudly serving Western North Carolina and Northeast Georgia since 1989, MSSP, Inc. has long earned the trust and respect of the local residents by offering competitive pricing, excellent service, and helpful advice.
Take the first step toward finding your hot tub by browsing Hot Spring spa collections. Our hot tubs are thoughtfully divided into three distinct collections designed to fit your family size, personal style, and busy schedule. Hot Spot Spas provide a quality hot tub experience at a value price. Limelight Collection spas deliver a powerful jet massage, innovative FiberCor insulation, and the quality craftsmanship of a Hot Spring hot tub.
The Highlife Collection is the culmination of 40 years of innovation from the industry leader, Hot Spring Spas. A host of exclusive features gives you the ultimate spa experience with a unique hydrotherapy massage, the simplest and most effective water care, plus money-saving energy efficiency. With nine spa models and six cabinet finishes, you'll find a spa that fits your space and your style.
The expansive Grandee hot tub comfortably seats a party of seven, with room for everyone to enjoy state-of-the-art jets, a two-speed jet pump, and two seats with patented Moto-Massage DX jets. It also features advanced innovations like an insulating hinge seal, 100% no-bypass filtration for cleaner water and the soothing BellaFontana fountain feature.
Need a spa that fits a narrow patio or yard? The Sovereign is spacious enough for six adults to relax in comfort and features a more rectangular shape to fit in tighter spaces. It includes all the luxury features of a Highlife Collection model with a lounge seat featuring our patented Moto-Massage DX jet.
Reviews (10)
Kim Bunting
Jul 04, 2021
Report
I would give less than 1 star if I could. Buyer beware. We spent over $16k on a spa and then hundreds of dollars for maintenance. The spa hasn't been usable most of the time since the installation earlier this year. The maintenance people either didn't come for weeks past the time they were supposed to or didn't maintain it properly because the water in the spa has been cloudy and green even within a couple of days of "service". I have repeatedly emailed and called for help with few responses and no follow up. I asked for the spa manual and none has been provided. They were supposed to provide
Wildflower Cabins
May 18, 2021
Report
Lynette Abbott
May 15, 2021
Report
My husband and I purchased a spa from Mountain Springs Spas in the spring of this year. Our experience with Sandra in sales was great. Our dissatisfaction is with the owner and service. We were told when our spa was installed that they would provide service. We called multiple times to get service and was denied each time. We asked for a call from the owner. He never reached out to us. I would not recommend purchasing a spa from Mountain Springs Spas because service is extremely important and we needed help with servicing and cleaning etc. Our spa was purchased for a vacation home so service is
Carol Holloway
Apr 18, 2021
Report
Jeff Taylor
Jan 30, 2021
Report
Ray Gunder
Nov 11, 2020
Report
Do NOT guve this company deposit money !! We have waited 4 months for hot tub and nothing delivered. NO COMMUNICATION !!! NO HOT TUB and have refused to refund our deposit ( 1,800.00 ) . Taking legal action now. UPDATE 10/18/20 . The owner ( Ken ) contacted me and said he found out Visa had forced a refund to us . He then told me if i didnt remove this review from their website he had many friends that would take care of my butt . Im reporting this threat to MACON COUNTY SHERIFFS DEPARTMENT!!!!
Ryan Grenier
Oct 02, 2020
Report
Keith was very helpful in helping me problem solve my issue with my hot tub jets. He was unselfish in helping me even though I was not a customer of his. He spent time with me over the phone & was very descriptive in his email response. Thank you Mountain Spring Spas! Your service was great & I will be referring you guys when ever possible. Thanks again! U guys (Keith) ROCK!
Gregory Green
Dec 20, 2018
Report
We have had our spa for about three months and we love it. The spa itself is great.....we use it every day....sometimes several times a day....but more importantly, the service is great. every time I have a question of need my water tested, we are given the first class treatment. it took us a while to get the hang of the chemicals but they walked us through every step.....and now our spa is crystal clear. we have had bad experiences at other dealers but are 100% happy and satisfied with our purchase from Mountain Springs......
Jerry Crisp
Jun 12, 2017
Report
I called these people to install a new above ground pool pump to replace an old one that quit after 7 years. All they had to do was unhook the pipes, move the old pump and plumb into the new one. When I got in from work the new pump was installed and water leaking everywhere. I called and left them a message. Their business office called me the next day and said their repair dept. would be calling me back. It's been several weeks and no phone call or return to fix it. I had to take it apart and fix it myself but it didn't stop them from drafting $248.00 from my debit card which I'll be filing a
Beth Jones
Sep 01, 2016
Report
I bought a used hot tub years ago (from an individual, not Mountain Spring. That person had purchased it from Mtn Spring originally.) . Pretty sure the thing had been abused as it had been used in a rental property, and it was pretty old. But it's still running great after six years! Mountain Springs does a fabulous job servicing it when needed, and they have even told me things to try on my own when I was having some trouble (their advice enabled me to fix it). They are incredibly helpful and knowledgeable and I highly recommend them. If this thing ever dies, I'll get a new one from them.