Pools Unlimited is a Western New York (Buffalo area) dealer of pools, hot tubs, gas grills, and other outdoor patio products. We retail inground swimming pool kits, aboveground swimming pool packages and replacement pools; semi-inground pools, Holland Gas Grills, and other outdoor products in our West Seneca, New York retail store.

Through our retail store, we sell pool and hot tub related supplies, accessories and equipment including pool filters, heaters, and pumps for both inground and aboveground swimming pools; safety covers, water care products (chemicals), automatic pool cleaners, maintenance equipment, solar and winter covers; spa and hot tub related products including replacement hot tub covers, cover removal systems, steps, replacement filters, and hot tub water care (chemicals) products.

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Reviews (12)

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Matt B.

Jan 24, 2022

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Great people working here, crazy what kind of services and help they offer here. From pools and hot tubs to chemicals and propane. Good pricing too.

Brian L.

Oct 05, 2021

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Always great advice about pool issues and how to improve the water quality and filter system. Thanks

Paul Brayman

Aug 23, 2021

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I live in Oakville Ont Canada and bought our Beachcomber hot tub from owner Ron in 2007. He has repaired and serviced it a few times over the years and drove to Ellicottville to do such. I would heartily recommend his firm as they are fair and honest.
Sadly I just sold the chalet this June 2021 as am older but am recommending that the new owners use Ron in a heartbeat. I should have given him a key to the place years ago but never got around to it. Totally trustworthy.

R. Graves

Jul 31, 2021

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Great service and pricing. Pool opens crystal clear every spring anther they close it in the fall. Our go to store the last 15 years.

Clare Cicchinelli

May 24, 2021

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The guys were great today. I'm a first time pool owner and they really helped put my mind at ease!! Hoping to be able to have their help with some updating on the pool in the near future

Kelly Cronin

Apr 20, 2021

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We are totally happy with our experience with Pools Unlimited. They go above and beyond to make sure we are happy each time we deal with them. Even when we had a problem a few years back, they made it right. I have lived in West Seneca my whole life. I like to keep my business here in West Seneca. You can’t go wrong with this pool store. We don’t go to any other. There is no need!

Kenneth Petersdorf

Oct 14, 2020

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Awesome customer service. Each time I needed help getting my pool clear, from green, cloudy, and perfect readings, they were spot on with what finally gave me my crystal clear pool. Thank you for your help.I will definitely be a returning customer...

Tobias Horn

Jul 13, 2020

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I realized at 2:56pm on Sunday that I was missing 2 crucial o-rings to reconnect my pump to my pool filter. I hopped in my car and called them. Not only did they agree to wait for me, but I left the house in such a hurry i forgot my wallet! He just said catch me next time your in. Have been getting great service here for years, here's another great example.

Justin Regis

Jan 21, 2020

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Do not order from this company if you need your products right away. I've tried this company a couple of times and my second experience was worse than the first. I ordered a couple items , however i only received one. I called the company to esquire and the person i spoke to didn't have a clue about what happened to the second item could be. All I was told was that they would get back to me after the checked with their shipping. . with no ETA or anything. In addition, the used the incorrect name for shipping the item( Darya Wolfe ) no idea who that is and they didn't know either. .

Tim S.

Jul 05, 2018

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I took a pump to them to repair a leak, and a simple electrical connector. When I reinstalled it I found that they had installed a used electrical component. The one they put in had well rusted bolts on it. When I turned on the breaker, it immediately blew. I called and spoke to the owner, who told me they didn't have a new part, so they just took an old part off a used pump and installed that. He wasn't concerned at all when I asked if he thought he should let the customer know he was installing a used part. I had to remove the pump and return it to the store, where they found

Hailey Morales

Aug 13, 2017

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Fantastic service. Much more personable and caring than the other larger companies. Very honest owners that would do anything to make your experience as a pool owner less stressful.

Todd Puccio

Jun 28, 2014

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Purchased out pool in May 2013 and the service has been excellent. friendly and knowledgeable staff and reasonable prices what else could you ask for from a locally owned and operated business. The owners work in the store and greet you on a first name basis. Excellent!