Since 1973, second generation family-owned Precision Air Conditioning & Heating has served Memphis Area families. We test, design, install, service and maintain your air conditioning, heating, ventilation, hot water, indoor air quality products and total home comfort and energy solutions. We continually invest in the training and equipment needed to provide real solutions for those we serve.
You deserve peace of mind, so we stand behind our work, 100%. You can feel safe and breathe easy when we come to your home. All of our people are drug tested, background checked, trained continuously and are all 100% non-smokers. We never send strangers to your home and do not use subcontractors to perform our work.
As the Midsouth's first and oldest Air Conditioning & Heating Company to also focus on Home Performance, we understand the role your WHOLE HOME plays in contributing to your comfort, safety, heath and energy needs. We use our knowledge and training in building science to create the best indoor environment your home can provide.
You deserve peace of mind, so we stand behind our work, 100%. You can feel safe and breathe easy when we come to your home. All of our people are drug tested, background checked, trained continuously and are all 100% non-smokers. We never send strangers to your home and do not use subcontractors to perform our work.
As the Midsouth's first and oldest Air Conditioning & Heating Company to also focus on Home Performance, we understand the role your WHOLE HOME plays in contributing to your comfort, safety, heath and energy needs. We use our knowledge and training in building science to create the best indoor environment your home can provide.
Services
Good morning Kathy! I was pulling vines off the side of the house late yesterday afternoon and accidentally disconnected an AC wire. I have been using Precision for my heating and air needs since moving into my almost 100 year-old home in 2008. They have repaired and main. Larry and Kathe, About three and a half or four years ago you replaced a balky LG mini split unit for my attic with a Fujitsu.
North American Technician Excellence, Inc. (NATE), is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration (HVAC/R) industry and is the only test supported by the entire industry. NATE represents professionalism, proficiency, and pride - qualities which lead to trust.
Purchasing a new air conditioning system should not be a frustrating experience. At Precision Air Conditioning and Heating, our professional A/C technicians will provide you with all of the information you will need to make the best choice for you and your family. We will install a system designed for your needs, with maximum efficiency, at a price you are comfortable with.
Reviews (26)
William Pegg
Dec 30, 2021
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I wanted to get my heating unit checked out before the long winter. I was VERY pleased with the service I received today. I have used other companies in the past who were not responsive or professional. Doug came today and checked everything out, and we even did an on site (preventative) repair on an expiring part today. He explained in detail what my options were, and he let me make the decision. He also let me ask a bunch of other questions I was curious about. I appreciated Doug's professionalism and willingness to listen to what I wanted to have done.
Thomas Hughes
May 18, 2021
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OK, so you think a 5 star is false or phony...no it isn't.
My wife and I have lived in Bartlett for 21 years. We've partnered with Precision for about 8 years.
Amanda (customer service or office manager) is the BEST!
Every tech we've had has been acutely well trained, kind, courteous and truthful.
We have our annual maintenance contract with them for A/C and heating both. We've used them for replacement install as well.
There may be other good companies out there, but we'll never know. We are TOTALLY satisfied and impressed with their business model and service.
BRAVO ZULU to Team Precision
My wife and I have lived in Bartlett for 21 years. We've partnered with Precision for about 8 years.
Amanda (customer service or office manager) is the BEST!
Every tech we've had has been acutely well trained, kind, courteous and truthful.
We have our annual maintenance contract with them for A/C and heating both. We've used them for replacement install as well.
There may be other good companies out there, but we'll never know. We are TOTALLY satisfied and impressed with their business model and service.
BRAVO ZULU to Team Precision
Buddy Hardison
Feb 25, 2021
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During the depths of our cold weather, our heating system malfunctioned. Amanda, who is always helpful and responsive, was able to dispatch a technician to us within hours when we thought it would be days! Doug slogged through the snow after getting stuck and arrived on time. He diagnosed our system malfunction and was able to arrange a "work-around" so that we could have heat until a part could be procured and installed several days later. He was very thorough and explained matters in details that we could understand. Many thanks to Doug and Amanda! This is a good company and I recommend them
Jessica Tolbert
Feb 06, 2021
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At first Justin seemed nice and knowledgeable about the work that needed to be done in my attic for insulation and HVAC. However, after consulting several other professionals in the field I soon realized his price quote was inflated by several thousand dollars. After talking to him on the phone to understand the method he recommended for my attic work, he began to yell at me and say that he's done this his whole life and that he's a mechanical engineer and knows what he's talking about. He then abruptly ended the call and did not call me back as he promised. I would not recommend this company due
R. J. Strayer
Dec 29, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
From meeting Justin for the quote and Larry helping with an emergency ac issue to the techs installing and keeping the house clean, i am very pleased with Precision Air. Always got a call when to expect teams arrival. i would hire them again and they are my #1 referral to friends.
Services: Install ducts & vents, Install AC, Install thermostat, Ductless heating and AC services
From meeting Justin for the quote and Larry helping with an emergency ac issue to the techs installing and keeping the house clean, i am very pleased with Precision Air. Always got a call when to expect teams arrival. i would hire them again and they are my #1 referral to friends.
Services: Install ducts & vents, Install AC, Install thermostat, Ductless heating and AC services
Pablo Julian Davis
Dec 12, 2020
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Positive: Professionalism, Quality, Responsiveness
Highly recommended! Kathe, Larry & Team really know their stuff. They are responsive, clear & thorough. Particularly appreciate how they educate the customer, as well as review options and costs. Most of all, Precision helps provide that most precious commodity: peace of mind.
Highly recommended! Kathe, Larry & Team really know their stuff. They are responsive, clear & thorough. Particularly appreciate how they educate the customer, as well as review options and costs. Most of all, Precision helps provide that most precious commodity: peace of mind.
Danny McQuestion
Nov 06, 2020
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Scott Seale
Jul 17, 2020
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My air conditioners both went down Memorial Day Weekend. I called Precision AC & Heating at 7;00 pm Saturday. At 7:15 pm I was talking to the owner of Precision AC & Heating. My appointment was scheduled for the next day. The Precision AC & H tech showed up on time and got the units running in no time. From the prompt response from the owner to the tech shop professional job, I was impressed with Precision AC & H. Highly recommend to anyone needed AC or Heating work.
Courtney Laird Browning
Mar 25, 2020
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Nick Bragorgos
Dec 25, 2019
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Dec 31 , 2019. We had a gas line leak , and had to have repairs made. I contacted Precision Air at 10:00 am on New Year’s Eve concerned over how long it might take for the repairs to be made in order to get our gas line restored. I got a call from Kathy , one of the owners , within 30 minutes assuring me this would be handled immediately. At 11:00am Larry, the other owner, was at my house to review what needed to be done as it involved repairs on more than one furnace. By 1:30pm all of the work had been done ! I was very impressed at how quick and efficient the repairs were made. When the city
Sharon Nickol
Dec 08, 2019
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Precision Air installed our new unit over a year ago. The install went perfectly and the installers kept our home clean and respected our family life.
We just had the unit serviced for the winter. Doug was easy to work with, explained what he was doing. Everything checked out great. I highly recommend Precision Air Conditioning and Heating.
We just had the unit serviced for the winter. Doug was easy to work with, explained what he was doing. Everything checked out great. I highly recommend Precision Air Conditioning and Heating.
Keith Anthony Seay
Jun 01, 2019
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Ross C.
Apr 19, 2019
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I used them to install a central A/C unit. They had the drain of the condensate running to the sewer which is typical. They neglected to add a safety shut off if the condensate drain backed up or blocked. It could be considered a small miss but when your unit is in the basement and the sewer backs up this is a huge deal. Fast forward a year later and the sewer line plugged and the unit got flooded. I called them out to review the issue and they recommended replacing the whole unit and stated they would not be competitive on cost. Given that they were the installer I was appalled by their
Kathy Stonerock Brown
Dec 07, 2018
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Phil S.
Oct 30, 2018
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We called Precision when our heating system stopped working at our house. They serviced us quickly and professionally. Amanda provided great communication and accurate scheduling. We ended up requiring a couple visits for different parts and all of the technicians we worked with were great. We felt like Precision was fair and ethical. I would highly recommend.
Rich L.
Oct 21, 2017
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They cleaned up another company' mess! I give them the highest possible recommendation.
They were prompt and solved the problem quickly.
Larry was excellent.
There are not enough positive accolades based upon my experience.
We had a another company come and add Freon to our unit. As that other company was inspecting the heater the entire HVAC system shut down! They messed with it for 3 hours before loading up and saying "call someone else, not sure what's wrong but we didn't do anything to cause this. I am sorry bout this BUT here is my invoice".
Thank you Larry for
They were prompt and solved the problem quickly.
Larry was excellent.
There are not enough positive accolades based upon my experience.
We had a another company come and add Freon to our unit. As that other company was inspecting the heater the entire HVAC system shut down! They messed with it for 3 hours before loading up and saying "call someone else, not sure what's wrong but we didn't do anything to cause this. I am sorry bout this BUT here is my invoice".
Thank you Larry for
Rory Krueger
Sep 10, 2017
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Julian Smith
Jul 24, 2017
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David E.
Nov 05, 2016
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Precision has been providing our family exceptional service for many years.
Actually, it all started for us (before we got married) when my wife's heat went out during a bad winter storm. Larry himself (co-owner with Kathe) drove over - in the freezing cold and snowy roads - and got her heat back on. We have been using them ever since.
Several years ago when my mother's attic unit was having problems, we had called another company to check it out. We were quoted $1,800 for only a repair. I called Precision and Larry came out - within an hour of receiving my call - on a Saturday. He
Actually, it all started for us (before we got married) when my wife's heat went out during a bad winter storm. Larry himself (co-owner with Kathe) drove over - in the freezing cold and snowy roads - and got her heat back on. We have been using them ever since.
Several years ago when my mother's attic unit was having problems, we had called another company to check it out. We were quoted $1,800 for only a repair. I called Precision and Larry came out - within an hour of receiving my call - on a Saturday. He
Bobby Koback
May 26, 2016
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I had a experience with these guys. The technician came over, he seemed a little rude and off edge. everything got fixed that I wanted. my sister was at the house. after the technician left. She had told me that the young man that was working on the system had started talking to her, and had groped her but. she waited to tell me after he had left… so there would not be a seen. y'all can't have people representing a company like this. I used y'all because my friend used y'all and said great things about y'all. I will never use y'all again. Give all the thanks to Chris.
Joe Larkins
Apr 22, 2016
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I never give anyone a perfect score but I'd be willing to give these guys 4.5 for sure. From Justin coming out to give me an estimate (and by the way, he's the guy who sold me on this company with his great customer service to begin with) to the installation by Chris and Doug. Yah, it took a bit longer than originally expected but as a DIY kind of guy, I've discovered most projects generally do. These folks are top-notch and I'd recommend them to anyone who needs HVAC work done in their home or office.
Darrius White
Mar 29, 2016
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Jess G.
Aug 24, 2015
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We had great service with Precision last week. Our AC went out and we contacted Kathe- she had someone at our house that day! The tech, Evan, was polite, clean, and very helpful. He was even kind to our little dog, who kept trying to get in his way. The problem was quickly solved, and our air was working again in no time. Still working like a champ without any more problems. Everything this company does is efficient!!
Louis H.
Feb 05, 2015
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Andy W.
Dec 23, 2014
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These guys are amazing!
I started looking to replace my HVAC system in my home and one of my friends recommended Precision and gave me Kathe's email address. I emailed her with what I thought was a simple request for a general price range for a new unit. After several emails I realized that my request wasn't as simple as I had assumed. I work retail hours and being the holiday season I am rarely home during the week for a service call, aside from the occasional late shift. However, after assurances they could fit something around my schedule, I was put in touch with Amanda to schedule
I started looking to replace my HVAC system in my home and one of my friends recommended Precision and gave me Kathe's email address. I emailed her with what I thought was a simple request for a general price range for a new unit. After several emails I realized that my request wasn't as simple as I had assumed. I work retail hours and being the holiday season I am rarely home during the week for a service call, aside from the occasional late shift. However, after assurances they could fit something around my schedule, I was put in touch with Amanda to schedule
David B.
Nov 22, 2014
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We love precision air conditioning and heating. This summer our AC went out on the hottest week of the season. We were able to get an appointment that day. Since the unit was toast (due to a brownout) they brought portable units for each of our bedrooms while they worked to get the unit replaced. They had the unit replaced in 3 days from the day we called them. They were very professional and courteous. We would definitely recommend them to anyone needing HVAC work.
