HomeCraft Windows: Home Window Replacement and Installation in Raleigh - Durham, Cary, and the surrounding Triangle communities!. We offer everything from your basic budget friendly window to the most energy efficient windows in America. All of us at Home Craft Windows believe that customer service and quality are more than just words - they are the standards by which we live and do business.
Our customers are satisfied because we consistently adhere to those standards, and even exceed them. If you're ready to increase your home's value, lower your energy costs, and improve your home's appearance, then it's time to invest in replacement windows from Home Craft Windows. If you are a builder or building a new home, we have the products and experience to work out a full window line.
We pride ourselves on being a locally owned and operated window and door installation company. We're built on a simple philosophy - quality products and superior customer service are how we provide the most attractive window options available.
Our customers are satisfied because we consistently adhere to those standards, and even exceed them. If you're ready to increase your home's value, lower your energy costs, and improve your home's appearance, then it's time to invest in replacement windows from Home Craft Windows. If you are a builder or building a new home, we have the products and experience to work out a full window line.
We pride ourselves on being a locally owned and operated window and door installation company. We're built on a simple philosophy - quality products and superior customer service are how we provide the most attractive window options available.
Services
About HomeCraft Windows: Home Window Installation & Home Window Replacement Home Entry and Patio Doors and more. At Home Craft Windows, we sell windows that are renowned for their durability and easy operation, easy cleaning, air filtration capacity, security, and safety. We offer a variety of energy efficient glass options.
Since we have been in business for over three decades and counting, we have been able to identify the best sources for single hung windows. We look for the ideal combination of quality and value, so you can be sure that you will get long-lasting, durable single hung windows at affordable prices when you work with Custom Craft Windows.
We provide Double Hung Windows and Replacement Windows throughout Raleigh - Durham, Cary and Wake Forest, NC. The ultimate in vinyl window technology, both frame and sash parts of our window systems are fusion welded. No screws, no gaps, just outstanding performance and ENERGYSTAR efficiency in an exceptional slim-line window design.
Sliding Windows and Sliding Window Replacement in Raleigh - Durham and all of North Carolina. Sliding windows are a popular choice for contemporary styled homes in North Carolina because they offer so many layout options with such a unique look. They allow so much light to filter into rooms, and come with quality sashes that are easy to clean and make sliding a cinch!
Casement & Replacement Windows and Window Replacement in Raleigh - Durham and all of North Carolina. Casement windows are one of the most popular styles in the world, in use since the beginning of the 18th century. Cranking open like a book, they were first constructed out of iron and meant for the very wealthy.
Reviews (12)
Sheila Wilson
Dec 01, 2021
Report
Where do I start everyone was professional and very helpful. Every time I called the office with and concerns or questions they was always able to assist. Even the gentleman that came and installed my windows was very respectful even brought their own vacuum to clean up after themselves. I will be using them for other home projects in the future.
Larissa Berry
Sep 17, 2021
Report
Kathy Wiandt
Sep 03, 2021
Report
Fraser League
Jul 02, 2021
Report
We hired HomeCraft to install 3 windows and an entry door in our Chapel Hill condo. Upon arrival of the doors and windows, I realized we had rot around all three windows so we delayed the window install until structual repairs could be made. Tony and his crew did install the entry door. After tearing out the existing door we realized there was foundation settlement on one side of the door opening. Tony had extensive experience in residential framing and knew exactly how to make the needed adjustments. The door was beautifully installed with a consistent reveal between the door and frame. Tonys
Tim K.
May 19, 2021
Report
I give them two stars only because the windows are better than what I had before (they were 25 years old).
The majority of my issue is with their warranty and customer service. Bottom line up front - once they leave your house (if you get that far), don't expect them to honor their warranty.
I have a year in one of the screens that they warranty. It happened during installation. I just didn't see it because it was small at the time.
I contacted the sales rep, Chris (who is a really nice guy) in January of this year. He assured me they would replace the screen soon.
Well, it is
The majority of my issue is with their warranty and customer service. Bottom line up front - once they leave your house (if you get that far), don't expect them to honor their warranty.
I have a year in one of the screens that they warranty. It happened during installation. I just didn't see it because it was small at the time.
I contacted the sales rep, Chris (who is a really nice guy) in January of this year. He assured me they would replace the screen soon.
Well, it is
Bryanna Foote
Apr 21, 2021
Report
We had a great experience! Our initial estimate was easy, well-explained and didn't feel salesey, and the follow up between the estimate and installation was frequent. The installation itself was so much better than we expected. The installers were quick but thorough, and left our house cleaner than they found it. Seriously - they swept off our porch and vacuumed our living room when it was all done! We don't have enough good things to say about this company, and we love our new windows!
Zhihang Zhang
Apr 20, 2021
Report
Very dishonored and rude people! We had a young sales representative came to our home. He was very nice and did measurements on all the windows and demonstrated different lines of product and explained in details of services, spending almost two hours. At the end we decided replacing ten of our windows and signed the contract and cut the check for half of the amount as deposit. I received the contract through the email and noticed four of the windows missing the specified color. I called back to their office right away and was told sales representative will call me back. Second day it was different
Pam Irvin
Feb 19, 2021
Report
We were very selective about replacement windows for our mid-century home. After reviewing several products / companies we selected HomeCraft to install a full replacement package ( 21 windows ).
My wife and I were very pleased with the entire process from the experience with the sales representative ( Chris ) through the performance of the installation team ( Tony, Frank, and Alan ) we were provided several options and an exceptionally high quality installation.
Equally important, all HomeCraft staff were respectful, professional, and extremely efficient / proficient.
It is amazing how these
My wife and I were very pleased with the entire process from the experience with the sales representative ( Chris ) through the performance of the installation team ( Tony, Frank, and Alan ) we were provided several options and an exceptionally high quality installation.
Equally important, all HomeCraft staff were respectful, professional, and extremely efficient / proficient.
It is amazing how these
Pam Zornick
Jan 15, 2021
Report
I did not have a positive experience with this company at all. We are in the market for a new front door. One week ago we spent 90 minutes with the sales representative. After choosing a door and getting the estimate we said this was our first look but would like to keep the information to consider. The sales representative said he would email it right away. A couple of days went by and no email. I called the office number thinking there may be an email problem and left a message. The next day the office called to check on our visit and I explained that I did not get any information on the door
Teen C.
Oct 02, 2018
Report
During Florence the windows that Homecraft installed started to leak. These windows have only been installed for 6 months. I contacted the company and they gave me this sorry email. So you want me to let you come back out and make the weep holes bigger hoping that the windows will not leak? What kind of company is this? You cannot warranty "bad weather"? Double Lifetime warranty means Double lifetime warranty no matter what kind of weather. And yes you need to pay for the carpet cleaning as well.
From: Darin Oakley [mailto:darrin@luxurybathral.com]
Sent: Tuesday, October 02
From: Darin Oakley [mailto:darrin@luxurybathral.com]
Sent: Tuesday, October 02
Kara P.
Mar 09, 2018
Report
I tried to get a quote to replace one window. As we were scheduling the appointment for an in-home quote, the salesperson asked if I was married, then insisted on my husband being home for the quote. I explained that my husband was unavailable, and that I handled all home renovations and repairs. They insisted that "both decision-makers be present" while I explained that I was the decision-maker on this project. They refused to come to my house to give me a quote when I repeated that my husband would not join us. They told me their policy may sound dated, but they would not budge on that
Clyde W.
May 30, 2017
Report
I ordered replacement windows from this company , and the experience became a disaster. The salesman took the order around over two months ago, saying it would take about 4-5 weeks to get them installed. H measured the windows at the time of the order. Then it was over two weeks to re-measure the windows were late coming in .Finally, an installation date was set. The installer couldn't come because he had to go to court. Another date was set. This time his vehicle broke down. When he came the windows did not fit. They were ordered again.
Finally , the new windows arrived, and another delay
Finally , the new windows arrived, and another delay
