We have a unique team of employees who have abundant knowledge on the most efficient and least costly repairs in town. RC appliance comes from 4 generations in the appliance repair industry, so to say "they know their stuff" is an understatement. The team of technicians here are some of the handiest men around.
They can tackle almost any repair or installation on most major appliances. Our family-owned and operated company has served the Reno, Sparks and Incline Village, Nevada, areas for nearly 20 outstanding years. We have the knowledge and experience to take care of all your major appliance repair needs.
Our technicians are familiar with all major brands of appliances. If you are experiencing an issue with your dishwasher, refrigerator or any other major household appliance, we can help. Call RC Appliance LLC at (775) 425-9274.
They can tackle almost any repair or installation on most major appliances. Our family-owned and operated company has served the Reno, Sparks and Incline Village, Nevada, areas for nearly 20 outstanding years. We have the knowledge and experience to take care of all your major appliance repair needs.
Our technicians are familiar with all major brands of appliances. If you are experiencing an issue with your dishwasher, refrigerator or any other major household appliance, we can help. Call RC Appliance LLC at (775) 425-9274.
Reviews (20)
Loren F.
Sep 18, 2021
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Called RC Appliance via AHS Insurance. Not a good idea as they were not dependable, showed up very late, did a "troubleshooting" that actually caused the refrigerator to stop working altogether. Came out twice, and still without a working refrigerator. When they FINALLY called back late on a Friday afternoon they offered to come out the next Wednesday. Food was already spoiling and they couldn't care less. Use a company that has a far better track record. You can be sure I will get my reimbursement from AHS once the problem is fixed by a legitimate and dependable repair service
Margaret M.
Aug 26, 2021
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Our Home Warranty Company scheduled RC Appliance to repair a refrigerator in a condo in Reno. Their schedule is always backed up so takes a long time to get a technician to come out. They replaced a Defrost Heater Assembly and the Defrost Thermostat in Feb. 2021. Today the refrigerator started having the same problem. We no longer have a Home Warranty, so I called RC Appliance because I was pretty sure the parts (and service ?) would be under warranty, since only 5 months have passed since repair. Well, that was useless. They can't get out to the condo for 2 Weeks !! Seriously ? So
Diane M.
Feb 09, 2021
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Extremely disappointed with this company and the service they provided. I absolutely would not recommend them. My home warranty company dispatched this company to repair my washer. The seal in my washer degraded during a wash cycle and left chunks of rubber in my wet clothes. Rick, the owner of the company, came to my home. He spent about 5 minutes in our home and had a negative, angry attitude the whole time. He wrote a report stating the damaged rubber door diaphragm is only a cosmetic problem and doesn't affect the operation of my washer, so my home warranty won't replace the
Michele T.
Jan 04, 2021
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If you have nothing to do besides wait for technicians to show up, this place may be for you. Calling at 9 AM to cancel a 10 AM appt is unacceptable especially after waiting 7 days for the appt. Dispatch called to cancel - she didn't even have the correct appt info. Wanted me to wait another 4 days and take another day off work.
Denny R.
Dec 03, 2020
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Matt T.
Sep 25, 2020
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Felt so uncomfortable with the hostility from this company that we finally cancelled their service. Giving 1 star because 0 is not an option. Took several weeks to get an appointment for our broken dishwasher. A week away from the appointment and after I already took time off to be there, they rescheduled on us. Took the time off again, rearranged my schedule and waited a full day for them, just for them to no-show and not call us. Tried to call to figure out what was happening and got voicemail. Got a call back the next day from an extremely hostile scheduler who said they could show up in the
Brenda F.
Sep 22, 2020
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Worst customer service I have ever received. Repair guy came out to my house and took less than 15 minutes to evaluate the problem. Going on week 4 and still waiting for him to submit the evaluation to my insurance company so they can process the claim. Unbelievable! My husband has called them several times during this time and has gotten nothing but the run around. Every time he is told it will be submitted tomorrow. Basically this business does not care about their customers instead of following through they make excuses. We filed a complaint with our insurance company since this was the contractor
Ellen B.
Jun 26, 2020
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Called rc appliance to fix my dishwasher and took them 2 weeks to come out. Guy showed up late and then dumped all the water from my dishwasher hose on my sub floor, behind my oven and cabinets and refrigerator and it flooded half my kitchen caused another mess for me to clean up and all my new wood boards my cabinets sit on were ruined and it went into my walls because there was no calking because my kitchen was ripped up from the already current leak it had. Called and complained and they asked me to send photos. They never got back to me and also told me that it wasnt from that, that it came
Andrea A.
Feb 24, 2020
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The communication is weak at best. The tech said he would have the igniter on hand and get back to us on Friday. It's Monday, I haven't heard from anyone. So, I called. I explained to a young lady on the phone what happened she said the part was ordered. They'd get it by Wednesday and get me in on Friday.
If it weren't for the homeowners insurance I bought when I bought my house 6 months ago, that made it so I had to go through this company to get it fixed. I would cancel immediately.
If it weren't for the homeowners insurance I bought when I bought my house 6 months ago, that made it so I had to go through this company to get it fixed. I would cancel immediately.
Diana M.
Dec 22, 2019
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Mike was super upfront regarding the fix for our in refrigerator ice maker. He came out assessed the situation, ordered a part and set the expectation of possibly before Christmas but we had a visit a day later and it is fixed! I have never seen so much crushed ice, ever! Thank you for getting it to done so quickly and professionally but personable. Great service both personally and mechanically! Highly recommend!!
Jamie K.
Nov 27, 2019
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Sharmin K.
Oct 21, 2019
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Really poor service. They were contracted by American shield to repair my dishwasher. They scheduled to come out between 9 am and 1 pm. Technician calls at 12:16 pm saying they were on the way. My husband was waiting for them by the front door. Two hours later no call no show. Contacted American shield and they said they couldn't give an ETA . Called RC appliance at around 4 pm. Front staff rude. Started yelling at me. Said technician came by and no one answered the door and left note and left. So basically lied because my husband was home all day and no note in front.
Chris G.
Oct 08, 2019
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After having multiple issues with scheduling with Lake Appliance, I found RC Appliance on Yelp. I contacted RC over the phone and spoke with Shannon. Shannon set my appointment up the next day!!! She was extremely knowledgeable and courteous regarding our Samsung washer and dryer issues and made my appointment a top priority. Owner Rick came over the next day and boom! Fixed all my washer dryer issues no problem. Our 7 year old Samsung set works 110%! RC is very reasonable priced for the services they provide. This is a LOCAL home grown business and their work ethic and service shows, from
Ron M.
Aug 17, 2019
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Good experience with RC Repair. The office called to schedule each visit and set up an arrival time window. Our technician Mike arrived within the time window. Mike was polite and friendly and took care our our microwave repair. Parts had to be ordered and Mike was back as scheduled to make the repair. We will use RC if needed in the future.
Mike B.
Aug 13, 2019
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We had an issue with our air gap spitting water into our sink and decided to call our home warranty company who created a service order for RC Appliance Repair.
We were on a tight timeline due to a home inspection and therefore I called their office first thing Monday morning and left a voicemail. I received a call back within one hour and the woman told me that she would be sending Mark out within 20-30 minutes.
We met Mark and my husband explained what he had done to try and fix the situation and Mark quickly began to troubleshoot the issue.
Within 20 minutes he had determined the problem
We were on a tight timeline due to a home inspection and therefore I called their office first thing Monday morning and left a voicemail. I received a call back within one hour and the woman told me that she would be sending Mark out within 20-30 minutes.
We met Mark and my husband explained what he had done to try and fix the situation and Mark quickly began to troubleshoot the issue.
Within 20 minutes he had determined the problem
Hilary W.
Jul 15, 2019
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We scheduled an appointment out over 2 weeks for home warranty repair on our LG refrigerator which is having issues with the ice maker and freezer. On Friday, the owner, Mark, was assigned to be our service man. I got a first call to say he was not going to make the 9-1pm service window, but would be here by 3pm. I got a second call around 1pm to inform me that he decided our house was "too far out" for him and he was cancelling the service call. We live 20 minutes off of 395, so unsure what he thinks he service area is, but business must be good there. The office girl call our home
Monica C.
Mar 19, 2019
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Mark H.
Feb 17, 2019
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I had them come in my house to complete a repair and they damaged our tile while pulling out the oven. It is Travertine tile and very expensive. They have refused to ever call me back and still till this day have done so. I would never use this company, they have horrible customer service and don't take responsibility for damage they cause in your house while there.
I would give negative stars here if I could because they do not deserve a single one..
I would give negative stars here if I could because they do not deserve a single one..
Mario S.
Mar 30, 2018
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I have a Home Warranty company and they chose RC appliance to come check my tenants refrigerator. The technician was in their house for less than 5 minutes, didn't take a tool out, and said that it's working fine. Couple days later same issue, called my home warranty to send another technician from RC Appliance. THEY REFUSED TO COME BACK OUT!
Now theres SPARKS coming from under the fridge!
I will NEVER request this place again, and will tell anyone I see to stay clear away from this company.
Now theres SPARKS coming from under the fridge!
I will NEVER request this place again, and will tell anyone I see to stay clear away from this company.
Jes H.
Nov 22, 2016
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I called for the third time for them to attempt to fix my refrigerator. We set an appointment and we were hopeful that the third trip out would resolve our issues. WRONG. They never showed. I called the receptionist and asked what happened and she said they didn't get the service request, to which I said well it would have been nice to know so I could have called and not waited for 4 hours for them to not show. Her response: "well it would be have been nice if I actually got a reference number/service request but I didn't." "Then I said you don't call your customers
