Victorian Sales has been serving the Greater St Louis area for well over three decades now. Located just south of Interstate 270 in St Louis County, centrally located and easy to find and offers a wide selection of products and services, with experts who truly care about their customers needs. In May of 2010 I purchased Victorian Sales and since that time, have been steadily making some exciting changes to the business.
This included re-branding the business to the media, expanding the product line, installing more displays, including a second story fireplace display area and training more employees to serve the needs of customers - the goal of which is to offer customer's a great selection of quality products and the best service possible.
Victorian Sales showroom displays include gas, wood, and electric; one of the largest burning displays in the St Louis Metropolitan area. The philosophy of Victorian Sales remains the same: treat each and every customer as family, be the expert by staying abreast of all industry changes, and only sell the best products in the industry.
This included re-branding the business to the media, expanding the product line, installing more displays, including a second story fireplace display area and training more employees to serve the needs of customers - the goal of which is to offer customer's a great selection of quality products and the best service possible.
Victorian Sales showroom displays include gas, wood, and electric; one of the largest burning displays in the St Louis Metropolitan area. The philosophy of Victorian Sales remains the same: treat each and every customer as family, be the expert by staying abreast of all industry changes, and only sell the best products in the industry.
Services
What about an open chimney? Did you ever wonder if things can get down your chimney vent? Well things can get in there, things like animals. Other debris can find its way into the chimney vent. A clogged chimney vent is not a good thing, even if its just partially clogged. You will not get the proper draft and you may soon find your house filling up with smoke.
Looking to get your unit serviced before the seasons change? Or perhaps you AC or furnace on its last leg? Whatever the reason may be, Victorian Sales can become your problem solver! We offer residential and commercial heating and cooling sales, service and repair. Our HVAC services include both new installation, service and repair for central AC units, heaters and furnaces.
Did you replace the batteries in your handheld clicker and the receiver box in the fireplace? Yes, certain models are bedroom approved - this varies by manufacturer - refer to the product brochure and manual. Yes, but prior to lighting in the Fall it is suggested that you clean the pilot head and gently blow compressed air through the pilot assembly to remove any dust or spider webs that may have accumulated over the Summer.
Reviews (11)
Angela Steeg
Jan 22, 2022
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Mike Shea
Oct 29, 2021
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Victorian was recommended by another vendor which thought our installation would be difficult. Tandra helped with our product selection. Chad inspected and determined there would be no problem. Joaquin and his crew installed professionally. We are enjoying our new fireplace. We couldn’t be more pleased with the entire experience.
Mary K.
Oct 09, 2021
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Visited their showroom with issues with my gas logs. The sales rep asked me to email him the model information and photos that we reviewed while I was there (not sure why he couldn't write it down). Did that when I got home. He replied initially that he'd look into it and get back to me. I sent a follow up 4 days later. Still no response to this day. Went to Arnold Stove and Fireplace Center and have an appointment set up next week.
Caity Lueken
Sep 29, 2021
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I can’t say enough great things about this company! After having trouble with other companies, Tandra and Joaquin worked so hard to ensure we got our fireplace installed fast and so efficient. They’ve jumped through hoops to make sure we were happy with our fireplace and I would recommend them to anyone. After a year of various updates to our home, Victorian Sales stood out BY FAR amongst other contractors and vendors. They were on time, clean, fast, so great to work with, and so responsive. They’ve gone above and beyond and we are so happy!
Kam Pille
Aug 25, 2021
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Kelly Wurtz
Aug 20, 2021
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I highly recommend that you use this Fireplace Company they went above and beyond to ensure we were satisfied with our fireplace unit and installation. The installers kept the area clean at all times that we did have to cover one thing. Tommy and his team are TOP rated and would highly recommend them. The price was competitive and the service was outstanding. Thanks Tommy and team, great job!
Dave Mueller
Jul 01, 2021
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Cindy L.
Dec 21, 2019
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Larry M.
Nov 20, 2019
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Terrible experience . Sales person was great, Kim. We bought two grills from her on Monday and we told her we needed to have delivery by thanksgiving. She asked if she could schedule Tuesday morning. We heard nothing Tuesday so around 3:00 I called and got a women who stated she could not help me she only answered phones. Se said Kim went home sick and had not heard from her to know if she would be in Thursday. I then asked if she was the only one that could check and see if we are scheduled. she stated Laura (i think that was the name) could but was with a customer. i asked to talk to the
Rachel Phillips
Jul 04, 2019
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I recently had a new gas line and set of logs installed, and I am thoroughly impressed with this great company. Before they came out, I had consulted with a chimney inspector, a plumber, the gas company, and another gas fireplace competitor, and they were all intimidated by the difficulty of my gas line installation. I was told there's no easy way to install one, it was beyond their scope, or they proposed an invasive and very expensive route (tearing up my plaster ceiling, my dry wall and paneling). Victorian was able to come out and give me a bid the next day (after I called), they didn't charge
Jdstep
Oct 19, 2018
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