Phillips Electronics provides peace of mind for business owners and homeowners throughout the Portland Metro area through the expert installation and monitoring of security systems. Our experienced technicians can help build an alarm system that meets your needs and provides adequate monitoring for your premises.
Phillips offers a variety of home security tools to protect your family and work with your family's needs and lifestyle. We protect your home from intruders and life threatening emergencies such as fires. From motion sensors to window sensors to cameras we offer a full range of options AND homeowners can control their systems from their cell phone.
As a Portland owned and operated business, we understand the value of the assets and inventory a business has on hand. Put our expertise to work keeping your assets and people safe. We offer employee entrance tracking, CCTV, fire monitoring, intruder detection, and easy remote activation from a cell phone.
Phillips offers a variety of home security tools to protect your family and work with your family's needs and lifestyle. We protect your home from intruders and life threatening emergencies such as fires. From motion sensors to window sensors to cameras we offer a full range of options AND homeowners can control their systems from their cell phone.
As a Portland owned and operated business, we understand the value of the assets and inventory a business has on hand. Put our expertise to work keeping your assets and people safe. We offer employee entrance tracking, CCTV, fire monitoring, intruder detection, and easy remote activation from a cell phone.
Reviews (25)
Marcie Rivera
Oct 01, 2021
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We had used another alarm company before Phillips and they were terrible, they could never fix a problem we had since the beginning and I was getting calls in the middle of the night saying our alarm had gone offline. As soon as I contacted Phillips, the rep came out and gave me an estimate to replace the existing alarm and it was installed fast and professionally. We've had them for about three months and have not had a problem. If I have questions, I reach out and they are always available and ready to assist. I highly recommend them!
Bryan Potter
Aug 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We are very glad we went with Phillips. They fully understood our needs and provided us with a product and service that is easy to use and makes sense for our business. Their customer service and installation team were both personable and professional. Thank you Phillips team.
We are very glad we went with Phillips. They fully understood our needs and provided us with a product and service that is easy to use and makes sense for our business. Their customer service and installation team were both personable and professional. Thank you Phillips team.
Brad R.
Mar 01, 2021
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Jennifer Blankl
Oct 06, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The Phillips Alarm team is incomparable in finding you the right security solution for your hone or business. Their commitment to outstanding customer service is proven time and time again and sets them apart from the others. I proudly and highly recommend Phillips Alarm!
The Phillips Alarm team is incomparable in finding you the right security solution for your hone or business. Their commitment to outstanding customer service is proven time and time again and sets them apart from the others. I proudly and highly recommend Phillips Alarm!
Ted Stark
Jun 17, 2020
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Positive: Professionalism, Responsiveness
Phillips and their team, whether it be their staff on the phone or their field installers have been first class to work with. They are always very responsive to our questions and also are looking for better solutions with our plan. Keep up the good work. Give them an opportunity, you won't be disappointed!
Phillips and their team, whether it be their staff on the phone or their field installers have been first class to work with. They are always very responsive to our questions and also are looking for better solutions with our plan. Keep up the good work. Give them an opportunity, you won't be disappointed!
Stephen T.
Apr 29, 2020
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In early to mid February I contacted Phillips for an alarm install job at my daughters home in Damascus. I told them that there was some electrical work to be done and then a Ring system to install. They told me it was no problem and put me in touch with one of their installers, Sam. I talked to Sam and he said it was no problem and even said it sounded like a pretty simple job to him. Two weeks before the job date I sent Sam via text photos of the equipment that I wanted installed and again he said that none of it presented a problem. Since I hadn't heard from Sam in the two weeks before
Sonny B.
Oct 31, 2019
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MacGregor Brown
Sep 28, 2019
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I recently took over a lease at a place where the previous tenant had up and disappeared and left everything in shambles, including an alarm system installed and serviced by a company that no longer exists.
My family has been using Phillips for ~30 years now so I decided to try them out myself and was ecstatic about the service I received. I was expecting to pay hundreds, if not thousands to get the system back up to par, but Phillips was able to do everything for free in exchange for a 3-year contract at a very reasonable rate.
I worked out the scheduling with Janet and Jon, who were both prompt
My family has been using Phillips for ~30 years now so I decided to try them out myself and was ecstatic about the service I received. I was expecting to pay hundreds, if not thousands to get the system back up to par, but Phillips was able to do everything for free in exchange for a 3-year contract at a very reasonable rate.
I worked out the scheduling with Janet and Jon, who were both prompt
Brian Juckeland
Sep 06, 2019
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Had an alarm system for 6.5 years and really had no feeling of localized security monitoring or service. Then one summer night I had a couple of prowlers walk through the yard and felt under-equipped. So I called Phillips and got a great consultation. Within no time I was switched to Phillips and got a new up-to-date panel, some additional sensors, and A LOT of great advice for strategizing with security and deterrents from the Phillips rep. PLUS I'm saving a little money over the previous service. The knowledgeable staff even helped me over the phone reconnect my zigbee keypad door lock for remote
Andy W.
Aug 24, 2019
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We recently had the team from Phillips combine two alarm systems in our new facility, from the initial quote from Jon through the complete install from Billy and Ian everything was awesome! They were patient with us as there was construction going on and we had to delay a portion of the install. We added services at the last minute and the team came out the next day to complete the install. Awesome company and very fun to work with.
Colleen Harris
Aug 16, 2019
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Phillips installed my new hi-tech security system in my business three years ago. I just had another camera added as we were having some issues being near a homeless camp. They do an amazing job! Dustin, our technician is a rock star! They are installing a new system in my beach house this Friday. I would highly recommend this company to anyone looking for security for their home or business. Incredibly professional and affordable!
S. F.
Jul 11, 2019
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My family has relied on Phillips Electronics for more than 40 years since founder Bob Phillips came to our home to recommend services and placement of security products. The service has consistently been excellent and I am pleased to say the high level of service continues. Today
Brian and Jamison made a service call to systematically check each device and alarm in the home. They answered all my questions and demonstrated professionalism and good humor.
Brian and Jamison made a service call to systematically check each device and alarm in the home. They answered all my questions and demonstrated professionalism and good humor.
Bob P.
Jun 12, 2019
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We have been a customer for over twenty years. We updated our system, added cameras and more current technology. The service guys were the best, Bobby was quick, efficient and a pleasure to work with during the install. We are now learning how the new equipment works and both installers have been helpful and knowledgeable. We highly recommend having Phillips install or update any security needs one may need. Thanks guys!!
Sally Brown
Dec 16, 2018
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I have been a customer of Phillips for over 30 years. I recently moved and had them install an alarm system in my new home. Ian and Don did the installation. They were professional, thorough and did an excellent job. I highly recommend Phillips not only for their excellent work but also because they are a local, independent company.
The G.
Oct 09, 2018
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I was a Phillips customer for several years. Their products continued to malfunction and, in each case, their solution was to send out one or two "technicians" to resolve the issue. The bills continued to mount and the problems continued to persist. This is an old company with arcane billing practices. I changed providers and have not had a problem since.
Sarita S.
Oct 05, 2018
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We had a couple of different alarm companies over for our home. Phillips Alarm set me at ease immediately and I had no sense that they were working to upsell me at all. They listened to my needs, and observed the fact I have dogs and took all of this into account. They even looked at the old system that had been installed into the home and worked out how we could reuse elements to save money. All in all, I was very happy with the professionalism and service delivered by Phillips team.
Teri G.
Aug 02, 2018
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Wendy I.
May 23, 2018
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I've had a Phillips home system for thirteen years and it's been highly reliable (as proven by visits from police and fire department when I've screwed up.) When I've needed it, I've always been able to reach friendly help quickly and there have been no hidden or surprise costs.
Recently I needed to upgrade the cellular back-up feature, so I decided to purchase a newer panel that allows me to operate things remotely, add some sensors, and switch out all my smoke detectors. I also had them add a medical emergency button to my fob.
Though I didn't shop around (because
Recently I needed to upgrade the cellular back-up feature, so I decided to purchase a newer panel that allows me to operate things remotely, add some sensors, and switch out all my smoke detectors. I also had them add a medical emergency button to my fob.
Though I didn't shop around (because
Margaret E.
Dec 02, 2016
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Donna T.
Oct 07, 2016
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Alan S.
Jun 25, 2016
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Kathy D.
Jul 21, 2015
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I was referred to Phillips Electronics back in 12/2008. At that time, they did a fantastic job installing an alarm system in my Portland home so it was a no-brainer when I bought a new home in Vancouver, WA to use them again. Besides very professional installation and monitoring, they are easy to reach should you need a refresher on how to use a feature or to answer any other question. You just dial their # and a real person answers the phone. Luv that!
Brad VanDomelen
Oct 18, 2014
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I've been using Phillips Electronics for two years and have been very impressed with their service. The technician who installed my system was clean and professional, and was very helpful showing me how my system works and how to operate the keypad. Their customer service is top notch. I had a sensor go out on my front door and a tech was out the next day to replace it, no questions asked. There is definitely a benefit with using a company that is local! Highly recommended!
Greg G.
Oct 13, 2014
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Once upon a time shopping locally was rewarding!
This review has been given a single star only because awarding 'zero' is not allowed. I've had service with Phillips for a decade and recently inquired about upgrading from a landline to cellular service. I was told by my representative with the company that my bill would actually go DOWN by doing this so this seemed a no-brainer.
They did install new panels etc but once I got my bill it had gone UP rather than the other way around. When I called to speak to my representative I learned he had retired. I then got a call from the
This review has been given a single star only because awarding 'zero' is not allowed. I've had service with Phillips for a decade and recently inquired about upgrading from a landline to cellular service. I was told by my representative with the company that my bill would actually go DOWN by doing this so this seemed a no-brainer.
They did install new panels etc but once I got my bill it had gone UP rather than the other way around. When I called to speak to my representative I learned he had retired. I then got a call from the
Dan B.
Feb 15, 2014
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They think it is ok to call at 1 am, multiple times, and to everyone on your emrergency call list, to let you know you need to replace a battery. They did this multiple times, despite being told by the owner to stop. Many other problems to numerous to list. I would not use them under any circumstances.
