LISTENING - VERIFYING - SURPRISING, not only our customers, but all the people who in one way or another interact with our SCHANELI. It's very sad to see an operation that wears out by using the best materials, the most modern technology, and unrivaled workers to produce a final product of the finest quality when these products are delivered with poor service.
That's simply unacceptable because all the effort and dedication the manufacturers put into the product is put to no good use by delivering with bad service. For this reason we promise to make our consumers feel the same love and appreciation with which the original manufacturer made the product. Apart from my knowledge in the Awning Industry, my background in accounting has given me a very unique point of view.
One day I stopped to think what would happen if I created my own special Accounting department in Schaneli, this department would not only deal with the numbers but it would also keep count of the SATISFACTIONS, JOBS WELL DONE, ATTENTION TO DETAIL, MOTIVATIONS, PASSION FOR THE SERVICE, etc.
That's simply unacceptable because all the effort and dedication the manufacturers put into the product is put to no good use by delivering with bad service. For this reason we promise to make our consumers feel the same love and appreciation with which the original manufacturer made the product. Apart from my knowledge in the Awning Industry, my background in accounting has given me a very unique point of view.
One day I stopped to think what would happen if I created my own special Accounting department in Schaneli, this department would not only deal with the numbers but it would also keep count of the SATISFACTIONS, JOBS WELL DONE, ATTENTION TO DETAIL, MOTIVATIONS, PASSION FOR THE SERVICE, etc.
Services
We deliver a unique customer service experience in the industry of Luxury Retractable Awnings, Pergolas and Exterior Screens, in every single point of contact with our brand. Our Installations, Maintenance and Cleaning of our Exclusive Retractable Awnings are always conducted according to the German Standards.
Shapely curves, clean lines, a fascinating color spectrum - these are the defining features of the new MX-3. The color choice of the all round styling panel offers a unique styling option and makes the hearts of patio and balcony owners beat faster. When closed, the awning makes a good impression with its harmonious appearance, and when opened it fully reveals its technical superiority.
The pergola system, ranks top when it comes to solar and wet weather protection. The awning system on slender posts and lateral guide tracks provides generous shading with an extension of up to 19' 8''. The pergola system defies wind and weather up to Beaufort 6 (wind resistance class 3). You can make this awning your own with Shadeplus, trackfix, an array of lighting options and post variants.
We deliver a unique customer service experience in the industry of Luxury Retractable Awnings, Pergolas and Exterior Screens, in every single point of contact with our brand. Our Installations, Maintenance and Cleaning of our Exclusive Retractable Awnings are always conducted according to the German Standards.
Reviews (10)
Steve Kindrick
Nov 07, 2021
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Stephanie Poet Cohen
Apr 27, 2021
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This professional installation was beyond compare. Neat work, polite communication, painstaking attention to every detail. Great communication from the beginning with a sales visit to the end with my screens installed and handshakes all around. I asked for a specific install date to allow me to have a party and that date was met as promised. Wonderful product, superior service.
Suresh Shah
Dec 05, 2020
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Sandy Knox
Oct 09, 2020
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Extremely happy,elated, satisfied, amazed & thrilled customer here! From the moment that I began my conversation with Marie at Schaneli,LLC , it was a delight. This was a new house build in Nashville and they work seamlessly with my designer and my builder. I might also add that both my builder and designer were equally impressed with the quality of knowledge, workmanship and customer service. One of the things that I love the most is the almost invisible profile of the awning when it is nestled inside its casing...You don't even notice it and then when you open it up ,you have quite the WOW factor
Amy Rider
Sep 24, 2020
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The entire Schaneli team was fabulous! They were very responsive and thorough. The awning only took a few weeks once we ordered it. The installation team was extremely professional and worked hard to complete our rather complicated second story installation in one day. The awning is sleek and beautiful. Couldn’t be happier.
Les Gurvey
Sep 04, 2020
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Our retractable awning fabric had finally given out after 24 years. We contacted the original manufacturer who referred us to their local dealer in Atlanta, Georgia. They were totally unco-operative in assisting us with a new awning cover. So, we searched out the Atlanta area and found a company named Schaneli. We were the luckiest people in the world to have found this company. They were always on time. They treated us like we were their best customer in the world. From the first call when we requested a quote to the final day of installation, there is no better company than Schaneli for your
Mike F.
Jun 06, 2020
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We are so happy with our new retractable awning. Marie and team were wonderful to work with throughout the entire process. The time from order to installation was super quick. The installation team did an amazing job with great attention to detail. We could not have asked for anything better. Have a cool day!
Beejaye Jones Jones
Aug 13, 2019
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I just met Marie for the first time yesterday, but she has one of those helpful personalities that makes you feel like you have known her longer. They were able to come out to my home the same day I called, and they worked for hours removing an awning I had installed but it was incorrectly installed. It was awesome to see them transform my old awning into something I could finally use. I would recommend them to anyone and everyone I meet because believe me you will not be disappointed.
Janice Coulter
Jul 18, 2019
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Michele Banks
May 27, 2019
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From the sales team to the installers, everyone we encountered at Schaneli was amazing. Thorough knowledge of the product, a host of high-end fabrics, beautiful colors and modern designs were the determining factors in us choosing them over 2 competitive bids for our awning project. We are extremely happy with the outcome and would wholeheartedly recommend them.
