Excel has been providing carpet and upholstery cleaning, carpet repairs, and water damage services in Orange County since 1988. Being a family-owned and operated company, change is a big factor to innovation. As times change, so do our services. Since 2005 to the present, we have been providing tile, stone and grout cleaning and stone restoration services.
We have been awarded and recognized by several organizations for the past ten years for our commitment and emphasis to customer service. This represents a solid track record of excellent services. Proudly serving Orange County's residential and commercial sectors since 1988 with our unique "EXCEL SEVEN STEP SYSTEM" and the use of our 48 HP truck mounted (with Modified Vacuuming System) units.
We have been awarded and recognized by several organizations for the past ten years for our commitment and emphasis to customer service. This represents a solid track record of excellent services. Proudly serving Orange County's residential and commercial sectors since 1988 with our unique "EXCEL SEVEN STEP SYSTEM" and the use of our 48 HP truck mounted (with Modified Vacuuming System) units.
Services
Proudly serving Orange County's residential and commercial sectors since 1988 with our unique "EXCEL SEVEN STEP SYSTEM" and the use of our 48 HP truck mounted (with Modified Vacuuming System) units. And the use of our carpet restoration Rotovac 360XL, 360i rotary extractors will enable a deeper cleaning as well as a quicker drying time.
Having worked on most types of fabrics, we always use the best industry standard cleaning process for your furniture. Dirt and all types of allergens, dust mites and pollutants that collect in your furniture as well as spots and stains (organic and inorganic) will be inevitable, but we will do our best to remove them.
When you think of quality, stone in many forms has a solid reputation with innovation and creative solutions. At Excel Carpet Cleaning we pride ourselves on understanding the extensive variety of colors and textures applied to stones, tile and grout. Therefore we understand the sensitive aspect of cleaning and maintenance this variety requires.
Emergency water damage happens when you least expect it. At Excel, we understand the importance of quickly and efficiently responding to your emergencies. With over 30 years of industry experience, we have the capacity and resources available to restore your living conditions to normal by using our various equipment to ensure a solution to your water damage emergencies.
Reviews (16)
John B.
May 23, 2021
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It's 2021, and Enrique has raised his prices YET AGAIN, and he's still terse, and the carpet STILL comes out looking great at the end. He thought it would take two hours to clean, and it took four. Bottom line, he's STILL cranky, he's STILL crazy expensive, and he's STILL absolutely the best at what he does.
Willie K.
Sep 14, 2020
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I called Enrique on a Tuesday and he scheduled an appointment for the next day at 8:00 am. Enrique arrived at 7:55 and began to review the areas that we discussed. He was prompt, fair and did an excellent job. I have had carpets cleaned for the last 25 years and Excel was, by far, the best I have ever used. It's approximately 2 weeks later and those heavy stains that usually re appear after a couple of days are completely gone. I would highly recommend Enrique and Excel for proving excellent service.
Linda S.
Jul 03, 2019
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BUYER BEWARE!!! This guy is a grumpy man, that can't seem to remember what prices he quoted you. My carpet looks terrible now since he didn't put on the carpet protector that he told me he would--make sure you get it in writing. It was a waste of money having him clean my carpets--Everytime I look at my carpets I get a sick feeling that I had to deal with this guy.
Lm Z.
May 01, 2019
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The carpet cleaner showed up dirty. He wiped dirt onto my carpet when he came in! I pointed out the welcome mat for him to use, but he merely grunted. After I showed him two areas that had pet urine, he explained how to clean it. Then, he told me he would not do the job because the room stank too much! He also told me the carpet had changed color where the urine was. I moved my foot on the carpet to show him it was just the direction the carpet was facing because I'd vaccumed it. It was all the same color. He agreed, but still walked away and even stepped on the dirt he'd brought
Rachel M.
Jan 24, 2019
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I called on a Tuesday and they were able to come out that Thursday to clean our carpets. Our carpets looked dreadful (that's even an understatement) after four years of foot traffic and so much other crap but Enrique made them look new again. I highly recommend his services to anyone looking for carpet cleaning. He was prompt, easy to work with, and a joy to work with. Definitely going to make this an annual event. Thanks!
T. L.
Nov 12, 2017
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Enrique was honest, professional and determined to exceed expectations as We recently purchased our home and paid a different vendor to clean our stone floors only to be extremely disappointed. The other guy had half a dozen excuses as to why the floors couldn't be restored. I saw Enrique providing service to our neighbors house and when I asked about him, they raved about him and said their Mom highly recommended him to them. Enrique worked triple time to get our floors back to their former glory and did a fantastic job! Highly recommend.
Brynn A.
Aug 20, 2017
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Lisa R.
Mar 13, 2017
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A friend who had used Excel recommended them to me. I was moving out of my two bedroom condo and needed the carpets cleaned. I had emailed Excel prior to the appointment to provide the sizes of the carpeted areas, to get an estimate. However upon arrival he gave me a price that was twice what was initially agreed upon. He was trying to convince me that the small walk-in closet in the Master bedroom, should be considered a completely separate room. What? No. I included the space for the walk-in when I sent him the initial dimensions. Then he insisted that the master should be considered two rooms
Susan H.
Aug 13, 2016
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Steve D.
Apr 29, 2016
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I have a rental unit that had HUGE spots- one 2'x4'! - in the carpet. The carpet was in good shape but the size of the dirty spots was gross. I thought I'd have to replace the carpet because nobody would move in if they saw the spots.
Enrique not only got out every spot, but he showed me an actual line in the living room that appeared as they cleaned. I took a picture thinking my family would never believe it. The unit is at the beach and dirt and sand blow in from the French doors. The carpet is a pale color and when they were done it was several shades lighter everywhere
Enrique not only got out every spot, but he showed me an actual line in the living room that appeared as they cleaned. I took a picture thinking my family would never believe it. The unit is at the beach and dirt and sand blow in from the French doors. The carpet is a pale color and when they were done it was several shades lighter everywhere
Mark M.
Feb 20, 2016
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Nate M.
Oct 29, 2015
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From the first call to Enrique, the whole experience was fantastic. We needed all of the carpets in a 2 story 2800 sq. foot home cleaned prior to selling the home. The home has very light colored carpet that had terrible stains in several areas. Enrique quoted me a price over the phone of $550 that I felt was very fair, especially knowing the stains they would be dealing with. Everyone was shocked on how well the carpets came out. No stains and no pet odor. The real estate agent emailed me saying how she couldn't believe that was the same carpet and there was no pet odor! Another cool
Jesse P.
May 04, 2015
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Samit B.
Nov 08, 2014
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They did a reasonable job cleaning the carpets at my house in Anaheim Hills and took out some old stains and spots. They were professional and friendly. My reasons for the low rating is that Enrique the owner lied to me. I asked him to scotch guard my carpets and Enrique charged me extra for the service and then did not do it. If you are there to supervise these guys from start to finish, then maybe they will work for you. But if you don't like to micro manage people or be cheated, then hire someone else. I personally will not use them again. I considered using a hidden cam to record his shenanigans
Sasha T.
Aug 03, 2012
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I recently used Excel Carpet Cleaning and they did a fantastic job. I was very pleased with service and I will continue to use them. I have used many carpet cleaning services in the past and this one has been the best. I appreciated that they were on time, family owned, and courteous. I also liked that they were on Angie's list and highly recommended.
Huckleberry H.
Jun 20, 2012
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I get my carpets cleaned about every six months. This was the first time I used Excel (found on Angie's List). Excellent carpet cleaning, customer service and attention to detail. They even used corner protectors on walls and furniture so the hose wouldn't make a mark. I also found them to be competitively priced. Gave me one hour window of arrival and called 30 minutes prior to appointment to let me know on their way. Highly recommend Excel and will recommend to my real estate clients.
