Reliable Heating and Cooling

Michael and his team are very good at keeping our air conditioning and heating system at peak performance. They care about treating their customers fairly. Always on time.

I will tell everyone about Reliable. The techs that came out were extremely professional. Got to work asap and provided me all information. Michael was great and I would very highly recommend Reliable to everyone. I will never use anyone else

Awesome upon arrival to departure! Dad and daughter duo. He was very informative and friendly!

I called with suspicious CO2 alarm and the came out to the house immediately. Found I had a leak and are promptly replacing my furnace.

The service team did an excellent job! Very professional, communicated regularly, worked the problem until a proper solution was identified. Will hire again!

Working with Reliable has been a pleasure from the beginning. Nick is extremely knowledgeable, professional and very helpful and his workers are his "extensions" in the field. I would recommend Reliable for any of your hvac needs without hesitation!

1. The service is great, 2. Prompt answer, 3. Highly qualified technician. 4. Quick communication with warranty company. I had two furnaces broke down one by one and they were wonderful taking care of them. Nick is understanding and quick to arrange getting things done. Matt fixed the furnaces well.

Really enjoyed the service I received from Reliable Heating and Cooling, very professional and reliable just like the name says.

Reliable heating and cooling are amazing! Great people to work with. They followed through and kept us in the loop with American Homeshield. Completed the work promptly. Awesome local company to work with.

I absolutely LOVE this company. With the colder weather coming, I turned on my heat one day and my house wouldn't heat properly. I called them up and they responded quickly sending Mike out to take a look at our HVAC system. He was able to identify the root problem and solve it quickly and efficiently. I feel much more confident having my home ready going into December! I can't recommend them highly enough!

Reliable is exactly the right name. So thrilled with the service received. Nick was a pleasure to work with-really went above and beyond to make sure we were comfortable and satisfied. Thank you!

These guys are legit. On time, on budget, and easy to work with.

Thank you for fixing my furnace and having my house warm again with these cold nights here in Union county NC! The tech was super knowledgeable, friendly and patient. Thanks again

Our heat went out and they came right away to repair our furnace! Great service at a fair price if you need any HVAC work done in Charlotte.

The job was done fast and correct great experience I'm happy with the work.

Mike! I cant thank you enough! Changed my whole unit a few months back then yesterday thermostat went blank and my house was 58 degrees within the first few hours. Thank you for coming out after Thanksgiving and getting my unit back up within 2 hours after arriving!

Amazing work brother. Veteran owned and works like a soldier.

Very Very Happy with response and results. As the President of the Copper Ridge Condominiums assoc with 348 units I work with a number of companies and highly recommend Reliable!

Reliable heating and cooling was very prompt in their response, and the customer service was amazing. If you have any HVAC issues, give these guys a call.

This is a phenomenal company. Reliable Heating and Cooling came out to my house this fall and serviced my HVAC system. They were extremely helpful and answered all my questions. They also outlined a plan going forward around how to take care of my system. I am very thankful for their service and expertise and were very well priced. I will definitely go back to them in the future.

I had a fantastic experience with Reliable Heating and Cooling! Their HVAC contractors were professional, knowledgeable, and punctual. They efficiently installed a new AC system in my home, and it has been working flawlessly ever since. I greatly appreciate their attention to detail and commitment to quality service. I highly recommend Reliable Heating and Cooling for all your heating and cooling needs. They truly live up to their name!

Mike was the technician that came out when my AC went out. I have 3 kids and life felt so crazy with such a hot summer. Mike was so kind and understanding. Our AC was up and running in no time. Thank you so much! Definitely recommend. Services:HVAC system maintenance, A/C system maintenance

Jeff and the team were great. While the home warranty company (HWA) took forever, RMS was always responsive and quick to come out as soon as they could. We replaced an entire unit, and they were able to work with us to ensure no contact during this pandemic.

Reliable Mechanical Services is one of the, if not the best, contractor we've worked with. They are responsive, honest, hard working, knowledgeable and make every effort to help the homeowner when possible. Easily recommend to anyone I know.

I had a pleasant experience with Reliable Mechanical and their technician Jason on multiple occasions from a simple charge up to needing my condenser unit replaced. They did a great job and wired in my C wire for my new thermostats also! I couldn't be more pleased with their service!

We just moved into our home 2 months ago. Two weeks ago we turned the A.C. on and got nothing. We have a home warranty on the home and put a claim in the day it went out. It was given to a different company and we didn't hear a thing from them in over a week. My wife called and put another claim in and within 2 hours RMS was texting me with and appointment that same day.

They diagnosed the issue and by the end of the day, the parts were ordered. As soon as the parts came in and the warranty company approved everything, they were right there again emailing to set the appointment. The appointment was set for tomorrow and my wife asked if there were any cancellations to please let us know cause we have been without A.C. for 2 weeks.

She explained to them that it was our upstairs unit and we have a baby. They fit us into there schedule to come install the new unit today. Every single person we have dealt with in this company has been top notch! Jay was on point with getting here to diagnose the issue and Jeff was incredible during the install (I will not hold it against him that he is a Patriots fan, lol).

Mark and Bill were also here during the install and did a great job! I cannot thank this company enough for squeezing us in and making sure we were taken care of! Class act company right here!

Jason A. was dispatched from Reliable Mechanical Services (RMS) my house in order to evaluate and report back to my insurance company about the issues going on with my A/C unit. RMS was extremely did a great job handling the insurance claim and Jason A. was an excellent face to put with RMS for my first ever dealings with them. The messages sent to my phone letting me know what was going on and when Jason was on the way was great. Thank you

Jason A was the service tech from Reliable Mechanical Services that was assigned to check out our furnace. The problem being that the gas flame would only come on for a few seconds and then trip off. He arrived within the scheduled service call appt. time. Jason quickly diagnosed the problem as a bad flame sensor and a failing flame igniter. he did not have the replacement parts on his truck and told me that he would have to get them from the parts warehouse in the morning assuming they had them in stock.

I received a text the following morning from Jason stating that he had the parts and was on the way over to install them. He arrived within an hour and installed the new parts. PROBLEM SOLVED. I highly recommend Reliable Mechanical Services and Jason. He was very knowledable and personable.!

Couldn't ask for better. Our old AC went out and our pets were panting. Reliable had a loaner out THAT DAY! They worked and helped us deal with our insurances and warranties and made sure that we had everything we needed. Including double checking the unit size with our SF to make me happy. Shannon at the call center helped me with everything I needed and Jeff called whenever I had technical questions and made sure I understood what was needed. Bravo!

I have had two service calls with Reliable Mechanical. Jeff is by far the most professional and knowledgeable person I have ever had in my home for any type of service! Everything is always explained so clearly and no time is wasted getting the job done! I had to call on a Sunday morning, 4th of July weekend for service on our air conditioning and couldn't believe how quickly he came and fixed everything. This company is of the highest caliber!