Hansen Family Plumbing & Air
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Hansen Family Plumbing & Air
Hansen Family has been providing the Greater Phoenix area with top-quality plumbing and HVAC services since 2013, earning a reputation for excellence. As a family-owned business, we pride ourselves on offering customized HVAC and plumbing solutions that cater to our community’s specific needs. Our core values of integrity, reliability, and customer satisfaction are the foundation of our work. We offer a comprehensive range of services, including drains and sewers, waterlines, water heaters, commercial plumbing, general plumbing, HVAC installation and replacement, HVAC repair, and HVAC maintenance.

Erik Hansen, a proud veteran and Arizona native, founded Hansen Family with a commitment to service and excellence. His vision was to create a company that provides reliable and high-quality plumbing and HVAC services to the Greater Phoenix area. Erik’s dedication to his community and high standards is at the core of our operations. Hansen Family is more than just a business; it’s a testament to Erik’s passion for making a positive impact through dependable and superior services.
Served areas
  • Mesa, Gilbert, Chandler, Tempe, Phoenix, Scottsdale, Glendale, Peoria, Sun City, Tolleson, Guadalupe, Queen Creek & San Tan Valley
Details
  • Licensed
  • Insured
Payment methods
  • Cash, Debit cards, Credit cards, Mobile payments
Services
Drains and Sewers At Hansen Family, we specialize in providing unique drain solutions for residents in Greater Phoenix. Whether you're dealing with a minor clogged drain or need a complete sewer line replacement, our team is quick to diagnose and repair the issue! As the leading sewer and drain company in Greater Phoenix, Hansen Family is dedicated to offering top-quality solutions for homeowners and small businesses alike. With generations of expertise, we deliver reliable services tailored to your specific needs, including routine maintenance, emergency repairs, and innovative upgrades.
Water Heater Services With a dedicated team rich in industry experience, we are committed to providing outstanding water heater services that exceed expectations. Whether you need installation, repairs, maintenance, or replacement, our expert technicians are fully equipped with the knowledge and tools required to ensure your water heater performs at its best. Rely on Hansen Family for prompt, dependable, and high-quality water heater services to keep your home or business running smoothly.
General Plumbing Services Offering quick response times, transparent pricing, and a strong commitment to customer contentment, we are recognized as the leading team for your plumbing requirements. From repairing a dripping sink to installing a new toilet, our adept team is ready to address any plumbing project with skill and promptness. Allow Hansen Family to surpass your expectations and maintain the seamless operation of your plumbing system.
HVAC Installation As the leading HVAC provider in Greater Phoenix, Hansen Family sets the benchmark for exceptional HVAC installation services designed for homeowners and small commercial spaces. We specialize in installing RunTru and Trane HVAC units, giving residents of Greater Phoenix access to the most reliable systems on the market. With Arizona's constant summer-like weather, it's crucial to ensure your home is prepared to manage the heat. Choose a new HVAC system from Hansen Family to ensure comfort and peace of mind for you and your family all year long.
HVAC Repair Eliminate your HVAC worries and welcome dependable solutions with Hansen Family in Greater Phoenix. With summer perpetually on the horizon for valley residents, timely action is crucial when your AC unit displays signs of malfunction. Trust Hansen Family to be your go-to company! We value your comfort above all else, prioritizing customer satisfaction and aiming to surpass your expectations with each service visit.
HVAC Maintenance Our complete maintenance package encompasses a detailed inspection, cleaning, and adjustment of different system components to guarantee peak performance and efficiency. From evaluating thermostat settings and changing air filters to examining electrical connections, lubricating moving parts, and cleaning condensate drains and coils, we cover it all. We also assess ductwork for leaks and blockages, fine-tune blower components, and verify safety controls. Regular maintenance not only prevents breakdowns but also boosts energy efficiency, prolongs the lifespan of equipment, and ensures a comfortable indoor environment.
Reviews (30)
Jorge Castellanos
Jorge Castellanos
Jun 11, 2024
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So I have to say. Eric my plumber that came in as incredible. So Ii tried to fix the problem myself and didn't make me feel like an idiot. Said he thought it as cool that I at least tried to fix it. Then he was very courteous, knowledgeable, and didn't mind me sitting watching him and asking questions. I will definitely be using Hansen again. And I will ask for Eric again. That man deserves a raise. Nice young man.
Erik Wiersum
Erik Wiersum
Jun 09, 2024
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Had a major issue. We had dinner reservations and a last minute clog! Called Hansen Family and Chad was at the house in under an hour! I told him what was going on (and our dinner plans) and he had the issue fixed and explained everything super fast! We showered and made dinner on time! I would absolutely recommend Hansen Family to anyone in need of expert plumbing help. And trust me, ask for Chad!
Abc Mo Def
Abc Mo Def
Jun 06, 2024
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Very positive experience. Was given a time slot of 8-10 and received a text at 7:50 that Chad was on the way. We had a slow kitchen drain. 2 others guys had looked at it and wouldn't touch it since the pipes are old. Although Chad was hesitant, he took on the job and was able to clear the drain quickly and without any issues. Cleaned up and double and triple checked that all was ok.
B. Math
B. Math
Jun 04, 2024
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Contacted Hansen regarding an issue with my AC in my rental unit. They were able to schedule me with the same-day appointment. The tech who came out, DJ, was very knowledgeable and was able to diagnose the issue very quickly. Would recommend!
Kyle Greene
Kyle Greene
May 13, 2024
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Technicians showed up on time and were very friendly. Took the time to answer all of my questions and explained everything in detail! Would use them again!
Rujuta Panvalkar
Rujuta Panvalkar
Apr 22, 2024
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We had Chad come over to our house to fix hot water issue in our shower. The entire process of contacting Hansen Family business for scheduling a visit to getting our water issues fixed took less than 3 hours. Chad was great to work with, explained exactly what was wrong and fixed the problem. Definitely recommend!
Sophia Moranda
Sophia Moranda
Apr 11, 2024
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Great work done by Robert and Matty at my office. Price beat all other quotes I received which was a huge plus. Very personable people. Will definitely continue to work with them in the future!
Dolf De Roos
Dolf De Roos
Apr 07, 2024
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Chad arrived within an hour of me calling the company, diagnosed the problem, and solved it straight away. Great work, great attitude! Much appreciated.
Christine Monahan
Christine Monahan
Apr 06, 2024
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Chad did a great job installing our heat pump (hybrid) hot water heater. When our heater started leaking right before our scheduled replacement, the team was very quick to respond, even on a weekend, to move my appointment closer so that we could have hot water. I would definitely hire them again!
Doug Quinones
Doug Quinones
Apr 05, 2024
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Chad and Matty were the best at fixing our shower. We were originally quoted by one of the big companies $1800 and they did an amazing job and fixed everything for $450. 10/10 recommend calling them first!
Laird Pettit
Laird Pettit
Apr 05, 2024
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Great work. Not only fixed the drain problem, but identified small buried break, told us exactly where, and, potential long term solution. Cant do better than that!.all without extra charge.
Jason Lowell
Jason Lowell
Mar 26, 2024
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Robert and Matty were great! Fast fix and not trying to sell us on anything. Would use them again 100%
George Kessler
George Kessler
Mar 25, 2024
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Hansen Family Plumbing did a great job. Excellent communication throughout. Chad, our tech, was courteous and professional. He took time to explain everything and we could not be more pleased with the results. We would recommend Hansen Family Plumbing to our friends and neighbors.
Josh H.
Josh H.
Mar 24, 2024
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Mark and Matty did an excellent job on our 3 toilet install project. They were punctual, professional, and made sure everything was spotless afterwards. Great service!
Greg Sembower
Greg Sembower
Mar 23, 2024
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Great experience with Hansen Family Plumbing. They let me know when the guy was coming, with a picture and history of him so I would know he was the right one. He was very thorough with me septic blockage, and ran a camera down it after the first blockage was cleared. The camera discovered a second blockage, which he used the snake for and made sure all was good. Great job!
Danielle Lowell
Danielle Lowell
Mar 23, 2024
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We have used Hansen on two occasions now and find them to be extremely direct, honest, timely, efficient, and professional. My husband and I discussed we will never go with any other plumbing company other than Hansen going forward. Highly recommend them on all levels for any type of job.
Wade Taylor
Wade Taylor
Mar 20, 2024
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Chad came at the time window that was set up. He was very professional and explained everything that was needed to fix my toilet. He worked fast and efficiently. The work looks professional and I'm very happy with his service. I'll be using hansen for my plumbing in the future. 100% recommended!
Mike Kramer
Mike Kramer
Mar 03, 2024
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Appointment was scheduled between 8-10AM, Keith texted me enroute at 8:15 and arrived by 8:30. He quickly assessed the issue, provided a fair estimate and then quickly made the repairs/install. This was my second service call using Hansens, they're polite, efficient and reasonably priced.
Chris Michels
Chris Michels
Feb 18, 2024
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Mark was awesome. Communicated clearly what was required. His work was fast and efficient, and he left the area cleaner than it was when he started. Great job!
Eric Menasco
Eric Menasco
Jan 31, 2024
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Jerry from Hansen Family Plumbing and Air exceeded my expectations with his exceptional service. He efficiently addressed multiple plumbing issues, demonstrating a high level of skill and professionalism. I highly recommend him and Hansen Family Plumbing and Air for their outstanding work.
Adele Lavoie
Adele Lavoie
Dec 25, 2023
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We have used their services twice and have been very happy with our technician Mark. The communication is great, with reminders and messages when the Tech is on their way. Found this company via referral from a friend that was also very satisfied with their service. Thank you
Ron Baier
Ron Baier
Nov 22, 2023
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Have worked with Robert for almost 5 years now. He installed our new tankless water heater for us. Nothing but excellent working w/Robert. On time, explains things clearly, and never any doubt what's going on! Thanks for the great work, Robert and Hansen Family Plumbing!
Alison Sotak
Alison Sotak
Nov 01, 2023
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Hansen was great, and got Mark scheduled out to our house on very short notice for a leaking water heater. He stayed late until the job was done and we had hot water. It was very appreciated since we had family in town. His professionalism could not have been better, and he was a great sport in the family circus we had going at the house at the time!

He was so knowledgeable and helped alleviate our concerns on mold, and even came back the next day to complete our warranty work. Everything was perfect and I would highly recommend Mark and Hansen Family Plumbing. Thank you again for everything!
Jennifer Curry
Jennifer Curry
Oct 28, 2023
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Wonderful experience! Jerry from Hansen Family Plumbing was a Godsend! One of my toilets has not been flushing well and he explained in detail his opinion. Very professional, HONEST and helpful human being. Thank you so much. I would absolutely recommend this company to others. Thank you so very much. Jennifer Curry
Jane Seibert
Jane Seibert
Sep 20, 2023
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Hansen Family Plumbing could not have been better. Very responsive- I had a rough quote and a free diagnostic visit scheduled within a day. Both technicians we dealt with were excellent- friendly and super thorough. And to top it off their pricing was very reasonable. I highly recommend them.
Carl Chartier
Carl Chartier
Sep 04, 2023
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Hansen Plumbing responded very quickly to my immediate need for a water heater replacement. On a Saturday morning, they contacted me within ten minutes of my text to schedule the technician that same day, and kept me updated regularly on his progress towards getting to my house. The technician (Jerry) was professional, polite, friendly and communicative throughout the installation, and cleaned up the worksite thoroughly when done. They did a great job throughout!
Judy Krahulec
Judy Krahulec
Sep 03, 2023
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5 out of 5 compliments! Yesterday I had a 1995 shower faucet where the handle just kept spinning. Upon discovery I read through the Yelp reviews of Hansons Family Plumbing and was impressed with their ad and great comments of praise. I called and was immediately greeted with "what can we can help you with?" I was impressed that someone picked up the phone!

I made arrangements for an estimate for the shower repair and a dripping faucet. She had an opening for the NEXT morning. The very pleasant young man reviewed the concern and said I can repair all now if you'd like. He had to go to the supply house and would be right back. 30 min or so later he did, repaired all and we couldn't be more impressed. I will use Hanson again and We strongly recommend this company!
King Lasik
King Lasik
Aug 05, 2023
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Very pleased with Hansen's family service. Professional and got the job done in a timely matter! I would recommend this service to friends and family. They were pleasant to work with starting with the first initial phone call up to the day of repair. Thank you so much!
Cynda Orr
Cynda Orr
Jul 27, 2023
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These guys are wonderful! The response time was amazing, same day appointment. Tate, the tech they send was knowledgeable, friendly, prompt and overall great. My dog loved him which is our true test! We will definitely use them for all our plumbing needs from here on out!
Shaun Lampe
Shaun Lampe
Jun 23, 2023
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We called Hansen Family Plumbing and Air at 4:45, just before they closed. Brittany answered the phone and was incredibly friendly helping us get an appointment set up for a new water heater. Robert F was our technician and showed up right at the beginning of the time window. Showed us our options without making us feel pressured. We had them install the new water heater and they were able to do it immediately.

When Robert was on his way they send you a picture along with a quick description of who is coming to your house. Customer service was through the roof. Pricing was also right in line with what we expected. Definitely worth the phone call for any plumbing issues. Highly recommend!