Roofing USA

I was solicited for a free inspection. Time was set up, but when approaching the time, looked like the weather might be an issue. The appointment time came and went and I was called afterwards and informed of what I already surmised. A new appointment was set up, and the inspector arrived early. Nice guy and after his inspection was told everything looked good.

Good people. Didn't need roof service but they came and checked out my roof. Very nice and friendly service

My roofing claim has finally been approved thanks to Roofing USA! The first claim I submitted without a roofing company was denied. Abby and Keegan were instrumental in this claim getting approved. They kept everything moving even when our family was dealing with an unexpected crisis. We haven't started the work yet but I have complete faith that the job will be done right.

Thank you Keegan and Abby for your professionalism, awesome work ethic, and just being wonderful people! I truly doubt I would be getting my roof replaced if it hadn't been for the two of you. Roofing USA, I'm sure you already know but these two are a great asset to your company be good to them. Keita Elgin, SC

Roofing USA was fantastic! They came out and gave quote, then scheduled service date/time and completed the work perfectly. Great communications and service all along the way. The workers were absolutely wonderful and friendly and advised of work status and completion. They were very friendly and nice. Will definitely use them again.

Keeps you informed all stages, They clean up after themselves. Good quality excellent service would recommend

These guys are great - very professional, knowledgable and friendly. Paul and Tim explained all my options clearly and helped map out options for repairs that are more pressing from those that could wait a bit. I'm so glad that I found them!

Tim came out and did a free inspection. Was very professional, efficient, and engaging. Would highly recommend USA Roofing for a free inspection and quote for any services needed. Did not feel any pressure of an unnecessary sale or service but an honest overview of the health of our roof. Check them out, if you're in the market. Service: Roof inspection

I work with the Claim Department of an insurance carrier and just wanted to give Daizy with Roofing USA a huge shout out for her all around great customer service, not only with our insured but with our staff! Thank you Daizy! Positive Responsiveness, Quality, Professionalism. More

The team at roofing USA is very professional. The agent came out at the appointed time, examined the damages, formulated his report, helped me to make contact with my insurance agency, and called me the subsequent steps that would be forthcoming after the claim was filed. All very transparent. Services: Roof repair for storm & wind damage, Roof inspection

After several attemps to get our damaged roof replaced only Roofing USA was able to accurately assess the damage to qualify for the insurance for our new roof. They have proven themselves professional and thorough in their work and took excellent care of the our property throughout the work being carried out. The company walked us through each step of the project and oversaw each of the details. We are extremely pleased with the quality of the product used and the workmanship.

Thank you, John Burley for all of your detailed descriptions of products, materials, designs, colors, etc. You are a wonderful employee for USA roofing. You are very knowledgeable, helpful and caring. Thanks again. Sincerely, Amanda Kenny Mt Pleasant SC

So far, dealing with Roofing USA has been very easy, professional, painless, and friendly experience. They handled everything from inside inspection to rooftop inspection to photos to contacting my insurance company with me. VERY impressive outfit. Service: Roof inspection

Tom Lang with Roofing USA performed a roof inspection and then after insurance company approval a full roof replacement due to hail damage. Mr. Lang did an outstanding job as did the rest of his crew. He was very professional and the job was performed perfectly. I have highly recommended him to my friends and neighbors. Great job from a great company.

I was extremely impressed with the knowledge and professionalism of Mr. Cody Lemon with Roofing USA! He took his time to share his knowledge and was happy to answer my questions, and was prompt in returning my calls. I have no doubt he is a great asset to his company! Positive Responsiveness, Punctuality, Professionalism. More

The team at Roofing USA in Charleston SC were Fantastic. From step one on the inspection to the final process of replacing our roof due to storm damage. They did everything and did it professionally and perfectly. They always went above and beyond doing a great job and even cleaning up each day when working so that we never got nails in our tires. Jason Davey and his entire team did a great job. I have and will continue to refer others to them for their roof inspections and repairs. They were the best contractors I've ever used for a roof! Randy D

Well informed and personable. Was a pleasant appointment. Second time they came by the house the adjuster wouldn't get up on the roof so roofing USA did it for them. Super happy to have chosen this company. My mom referred me after she had her roof replaced. Couldn't be happier, next step is a new roof. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Roof inspection. More

Jimmy Serrano was the agent I dealt with, he was informative and pleasant through the whole process. He made it easy to get this done. Even though my insurance company refused the first request, he went back to them with his information and photos and we got approval. He was on site during the installation. I am very happy with my new roof.

Great experience with the RUSA team. Anytime there was an question it was answered and any issues were addressed quickly. In fact, the extra work around the trim and painting was not in scope and repaired to simply ensure a safe, quality roof. Positive Responsiveness Services Roof repair for storm & wind damage, Roof installation. More

Victor, Katie and Jimmy were wonderful arranging, scheduling and inspecting my home for roof damage. Jimmy inspected and photographed the exterior roofing and interior water damage to ceilings and walls. He then patiently and in great detail guided me through the claims process with my insurance company. Based on my experience thus far, I will use this veteran owned company, Roofing USA, for repairs and replacement without seeking any other estimates! Roofing USA did such a good job working with my insurance company and their appraiser, my insurance company, USAA, settled the claim immediately. Today, Victor and his team of a dozen hard working professionals removed our old roof, replaced damaged sheathing and installed a new roof with proper flashing and underlay.

This well oiled machine completed the job in one 12 hour day, starting with safety prep and protecting shrubs and plants, all the way through to an admirable job cleaning up and removing all debris. I wholeheartedly recommend Roofing USA if you're in need of quality work in the Low Country area of South Carolina.

My wife and I really appreciated the piece of mind of the inspection. felt like it was an honest look at what was going on with our roof. The good news was, "Nothing". Jimmy seemed very kind and very courteous. Positive Responsiveness, Punctuality, Professionalism Services Roof inspection. More

A tree hit our roof as a result from the Hurricane Ian. I contacted roof U.S.A. day of the incident they were out the next morning to assess. Quoted and scheduled repair and were fixed Within a week. Professional, prompt and very easy to work with. There was 1 mis-Que that they identified and fixed no charge. Would highly recommend to anyone.

Jason Davey was so helpful when I first inquired about some problems I was having with my roof. He sent Cooper over the next day and from that point on they walked us through everything on getting a new roof. Once the install date came it was extremely fast and they left the yard looking better than before they got there. The roof looks fantastic and am so happy we went with Roofing USA. I would highly recommend them based on work quality and customer service.

Great company came out same day for inspection and estimate on storm damage, John was very responsive and friendly. Great follow up throughout the entire process of dealing with insurance. Did an excellent job and they have a great warranty as well Positive Responsiveness, Punctuality, Quality, Value Services Roof repair for storm & wind damage, Roof inspection, Roof installation. More

This was my first time making a claim against my homeowners insurance. Cody helped me navigate the (overly complicated) waters of doing so and handled the submission of the initial claim, when the field adjuster came and the final paperwork to the insurance company. The crew was timely and got the job done in one day. They cleaned up quite well, I think my back deck is cleaner when they left than when they came!

We were very impressed with the quality of service we received from Roofingusa. From the day Cody Lemon knocked on our door to enquire about the condition of our roof, to his inspection of the project after completion, he displayed professionalism, competence, and familiarity with the products to be used. With every interaction, his manner was polite, friendly, and approachable.

He persevered in dealing with our reluctant insurance company's adjusters in pointing out storm damage and secured their agreement that the roof needed to be replaced. From materials delivery to clean up afterward, everything unfolded as as he explained it prior to starting the project. When we had questions, he was quick to answer texts and phone calls. And we were not surprised that the crew who installed the roof were as professional as he told us they would be.

Cody was great at helping us navigate our claim! He always responded promptly to our texts. He and the crew were always on time. The clean up was great and they came by an additional time after the clean up to make sure they didn't miss anything! Positive Responsiveness, Punctuality, Quality, Professionalism Services Roof repair for storm & wind damage, Roof repair. More

Cody with Roofing USA was very professional, prompt and prepared. He met my adjuster at the house and inspected the roof alongside the adjuster. He was very instrumental in getting me a new roof after storm damage. Once I found out Jason Davey was the GM, it was a done deal for me because I knew I was in good hands. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Roof installation. More

Cody Lemon and the entire Roofing USA team did an excellent job with the installation of my new roof. The whole process, from inspection through payment, was a simple and convenient process. Cody made sure I understood every step of the process and put my worries to ease before we proceeded. The new roof looks great and the neighbors have made multiple comments on how awesome it looks!

Roofing USA hit all the metrics.great explanation and communication, great onsite work throughout the job with the team, great clean up and follow up to completion. No complaints! Service: Roof installation

We are SO pleased with our new roof! Everyone we worked with was so professional, thorough, and kept us updated every step of the way. The installation was complete faster than we were expecting, and they always cleaned up after their work. We have had poor roofing experiences in the past, so we took extra care in choosing the right company this time around, and so glad we did. Our expectations were exceeded! Thank you Roofing USA!