Critter Stop offers expert animal removal and insulation services. As a local, family-owned business, we take pride in delivering top-quality service throughout the Dallas-Fort Worth metroplex and surrounding areas. Our focus is on customer satisfaction and loyalty, with the safety of your home or commercial building, family, friends, and pets being our main concern. We provide an industry-leading lifetime guarantee, assuring our customers that they are covered if rodents return after our service. Our reliable four-step method consistently produces lasting results and happy clients.
Details
- Licensed
- Insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
Services
Reviews (25)
Samuel Rouse
Jul 20, 2024
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Christian did a fantastic job. We had a different provider (one of the very large name brands) try and fail to solve our rat problems after a long and painful process. Critterstop was communicative, timely, much more cost effective, and actually solved our rodent issues. I am very pleased with their work and highly recommend them.
Samuel Ross
Jun 25, 2024
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I hired Critter Stop to do an exclusion on my attic. I had a good experience overall. Jordan came out to give us an estimate and was very courteous and professional. The methods they used (snap traps, night-vision camera, etc.) seemed solid and humane based on my research and their pricing was reasonable. I was a little disappointed with the work done by the initial crew (or perhaps one person on the crew).
They were nice to work with, but there was stray caulk left on the brick that should have been wiped, wire mesh exclusions not trimmed in places and sticking visibly out of cracks, and several screws left in the street in front of my house that could have punctured a car tire. I think it was partly due to the cold weather when they did it (their hands might have gotten numb) and perhaps one or more new and inexperienced hires.
There were also many leaves in the street that might have made it hard to see the screws that got dropped. I talked to Jordan and he sent out Christian who redid the work. He was very thorough, careful, and courteous. He apologized on behalf of the company and they refunded a portion of my bill. I don't blame the company as they did ultimately make it right.
Everyone makes mistakes as a new hire (if that's what happened). But it was a bit of an inconvenience to have things unfold the way they did which involved extra work and phone calls on my part. Had Christian come out the first time, it would have been a 5-star review. I am happy to say that there's been no creatures in the attic since!
They were nice to work with, but there was stray caulk left on the brick that should have been wiped, wire mesh exclusions not trimmed in places and sticking visibly out of cracks, and several screws left in the street in front of my house that could have punctured a car tire. I think it was partly due to the cold weather when they did it (their hands might have gotten numb) and perhaps one or more new and inexperienced hires.
There were also many leaves in the street that might have made it hard to see the screws that got dropped. I talked to Jordan and he sent out Christian who redid the work. He was very thorough, careful, and courteous. He apologized on behalf of the company and they refunded a portion of my bill. I don't blame the company as they did ultimately make it right.
Everyone makes mistakes as a new hire (if that's what happened). But it was a bit of an inconvenience to have things unfold the way they did which involved extra work and phone calls on my part. Had Christian come out the first time, it would have been a 5-star review. I am happy to say that there's been no creatures in the attic since!
Bradley Litchfield
Jun 24, 2024
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I couldn't recommend Critter Stop enough for all their patience and work. I had a squirrel problem under the roof and they came out and took care of them. In the middle of the process I had bees move into where the squirrels had made a hole. They were able to recommend a bee service to remove them before they could finish. Christian came out and removed the one way door along with patching the existing hole. Christian was very professional a perfect example of who I'd want working for my company. I recommend Critter Stop 100% and will be a repeat customer for years to come.
Andres Bassignana
Jun 22, 2024
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Mike Ledford
Jun 22, 2024
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Nita Reeves
Jun 22, 2024
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Anette Snook
Jun 21, 2024
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We texted Critterstop in the evening and already the following day they came out to inspect our attic. We had a raccoon mom with babies and squirrels. They delt swiftly with it all, found and repaired all entry points. We are very pleased with their services and would happily give them our best referrals.
Steve Parker
Jun 19, 2024
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My family and I had a very good experience using Critter Stop to address the possum that was trying to setup house in my attic. They came out within 24 hours of my call, gave me a fair quote, then did exactly what they promised. Crews were polite and thorough. I was kept up to date on all there work and the status of my Critter problem. I now have no critters, and all of the access points into my home are sealed. I am a happy and satisfied customer.
Carrie Wilkerson
Jun 19, 2024
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Yvette Carrigan
Jun 09, 2024
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My experience so far with Critter Stop has been very positive! From the initial phone call to meeting with Jordan Price and Aaron coming to perform the work on the house. Everything has been done professionally and keeping me well informed with the steps that will need to be taken in the whole process.
Richard Wray
May 18, 2024
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Hoang Nguyen
May 13, 2024
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I had a fantastic experience with Critter Stop! Jordan, Devin, and James were all professional, thorough, and effective in removing and preventing rodents from our attic. They quickly identified the entry points and sealed them off, ensuring no critters were left behind. They went above and beyond with their follow-up, providing helpful advice to prevent future infestations.
I couldn't be happier with their service and highly recommend Critter Stop to anyone dealing with unwanted pests. They live up to their name, giving us peace of mind and a critter-free home!
I couldn't be happier with their service and highly recommend Critter Stop to anyone dealing with unwanted pests. They live up to their name, giving us peace of mind and a critter-free home!
Sonia Smdm
May 06, 2024
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So glad I did a diligent research in finding a company to help us with our critter issues. Unfortunately our attic presented mice problems and after getting various quotes from other places we opted to have Critterstop to do the work in our home. We initially met with Jordan who explained how the work will be done. He was very professional and very understanding of our needs.
The actual work was done early this week by Aaron and Devin as well as Christian who came to check on rat activity. All these people were super professional and caring. They were on-time, very careful with our home and did an outstanding job in sealing our property and doing everything that needs to be done. We are very glad we chose CritterStop. Update: Today Drew came to check for rats activities as per indicated on the treatment.
He was very professional by provided me with a detailed next steps with the treatment. Most of all, he assisted me in managing a very difficult situation with a neigbor and I am extremely grateful for his support. Additional note: last week CritterStop completed the treatment on our attic. We are very pleased and grateful to Phillip and Justin (father and son) for the great job they did in installing the new insulation around the attic and completing everything.
The actual work was done early this week by Aaron and Devin as well as Christian who came to check on rat activity. All these people were super professional and caring. They were on-time, very careful with our home and did an outstanding job in sealing our property and doing everything that needs to be done. We are very glad we chose CritterStop. Update: Today Drew came to check for rats activities as per indicated on the treatment.
He was very professional by provided me with a detailed next steps with the treatment. Most of all, he assisted me in managing a very difficult situation with a neigbor and I am extremely grateful for his support. Additional note: last week CritterStop completed the treatment on our attic. We are very pleased and grateful to Phillip and Justin (father and son) for the great job they did in installing the new insulation around the attic and completing everything.
Annette Morales
Apr 22, 2024
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Critter Stop was quick and responsive since day one. I had a racoon in my attic and they had a plan of action to evict the momma and kits. Easy to get a hold of techs via text or phone for quick response. They did a thorough job and within days the racoon left. Thank you to James for doing a thorough check up in the attic to make sure the racoon and kits were gone and he finished up with sealing the soffits and setting up the one way trap. To all that assisted me, Jordan, John, James and Devin thank you for all so much! Will recommend Critter Stop to all my family and friends.
Kaye Wright
Apr 22, 2024
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I found Critter Stop on line and called them. Jordan came out and inspected my attic and found that I had Racoons and possibly rats and squirrels. Kyle and Mat came out and inspected and placed traps in my entire attic. They installed a one way door and then sealed up the entrances where the rats had entered. When the took the trap down the soffit was painted and repaired.
Then Jacob came twice and inspected only to find that the critters were gone. He then fogged the attic to keep anything out. I am very impressed with the company. They do exactly what they say they will do and follow up on everything. You get a one year warranty and if you want to keep the warranty it is reasonable to do so. Thank you Jordan, Kyle, Mat and Jacob for you work and attention to detail. Kaye Wright
Then Jacob came twice and inspected only to find that the critters were gone. He then fogged the attic to keep anything out. I am very impressed with the company. They do exactly what they say they will do and follow up on everything. You get a one year warranty and if you want to keep the warranty it is reasonable to do so. Thank you Jordan, Kyle, Mat and Jacob for you work and attention to detail. Kaye Wright
Travis Klein
Apr 17, 2024
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Laura James
Apr 16, 2024
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I just had my annual inspection done with James. He arrived on time, as very professional and performed a thorough inspection. After his inspection, he went over everything with me in detail and made sure that everything was done to my satisfaction. I was very happy with his work and would definitely recommend Critter Stop to others.
Ronald Moreno
Apr 09, 2024
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Mat the Critter Stop rep that did the work was fantastic. He was thorough and communicated really well. Giving suggested items that need to be addressed to ensure that this does not happen again. Very knowledgeable and he seems to love what he does! I would highly recommend Critter Stop. Thanks Mat!
Patrick D'Agostino
Mar 30, 2024
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Working with Critter Stop was an excellent experience! I had a few pests in the garage that I caught over a couple months, which I mistakenly thought was the end. You can imagine my frustration when I started to hear regular rustling from the attic near my skylight around dusk each night. I called Critter Stop, and within a couple days had an estimate that was thoroughly explained to me.
After deciding to proceed due to the professionalism and obvious knowledge exhibited by everyone I interacted with, Phillip and Dustin came out to "critter proof" my home. They did an excellent job - even taking the time to color match the paint on the exterior to cover all of the repairs that were made to seal up even the slightest gap, including a few that were missed by the original quote. Phillip even pointed out a couple of small wooden boards that appeared to have been added to my home after the original build that were the wrong color and asked if he could paint them to match for me while he was working on the area.
This is above and beyond any customer service I have received and I want to thank everyone, but especially Phillip and Dustin, for their hard work and for making sure that my issues would be resolved.
After deciding to proceed due to the professionalism and obvious knowledge exhibited by everyone I interacted with, Phillip and Dustin came out to "critter proof" my home. They did an excellent job - even taking the time to color match the paint on the exterior to cover all of the repairs that were made to seal up even the slightest gap, including a few that were missed by the original quote. Phillip even pointed out a couple of small wooden boards that appeared to have been added to my home after the original build that were the wrong color and asked if he could paint them to match for me while he was working on the area.
This is above and beyond any customer service I have received and I want to thank everyone, but especially Phillip and Dustin, for their hard work and for making sure that my issues would be resolved.
Brynne Bryan
Mar 17, 2024
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First half of the job done well. Entry points sealed, rodent's caught. Pleased so far. Both technicians were very professional. I am particularly impressed with Christian. Hopefully he will be on the crew that comes back to remove/replace the insulation. I will be updating my review when the job is dine.
Traci Ahangarzadeh
Mar 16, 2024
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The work Jacob did today was beyond my expectations! I had a very visible part of the fascia on my home damaged by a squirrel. Once he assessed the damage, Jacob explained to me exactly what he was going to do. He repaired it in a way to also deter future damage. After he painted all of the repairs he did, it looks as if there was never any damage.
The repairs are flawless! I am so grateful for Jacob's kindness, professionalism, and his expertise. I could tell his character was beyond reproach, I am so grateful to have had his help today. I especially appreciated the time he took to explain the repair process and how it would deter this squirrel. I also thank Lester who answered my initial call.
He immediately texted me after the call so I could send pictures, he then got back to me so quickly with an initial estimate. Lester also made sure the appointment time would work for me since my schedule was crazy. I would recommend this company wholeheartedly! I thank Jacob and Lester for the perfect experience. Thank you!
The repairs are flawless! I am so grateful for Jacob's kindness, professionalism, and his expertise. I could tell his character was beyond reproach, I am so grateful to have had his help today. I especially appreciated the time he took to explain the repair process and how it would deter this squirrel. I also thank Lester who answered my initial call.
He immediately texted me after the call so I could send pictures, he then got back to me so quickly with an initial estimate. Lester also made sure the appointment time would work for me since my schedule was crazy. I would recommend this company wholeheartedly! I thank Jacob and Lester for the perfect experience. Thank you!
Oksana Bogacz
Feb 24, 2024
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Stacy Sterner
Feb 10, 2024
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Jordan and Drew are amazing. They are very knowledgeable, and I felt comfortable that they would get the job done. Jordan did the initial inspection to find the problem (ugh, rats in attic), and he was great. Drew set the traps and sealed everything up. What a wonderful person. He was so nice and very knowledgeable in what he did. Hopefully, he will be the one to check the traps and follow up. Overall, it was an excellent experience.
K. H.
Jan 27, 2024
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I got a couple quotes on what it would cost to seal up our attic to help prevent rats/mice/squirrels from getting in.not only was critter stop a great deal, but their team was extremely thorough in sealing up even the smallest of access points. I also appreciated their follow up on removing the existing pheromone trails. I would definitely do business with this company again.
A. Knutzen
Dec 13, 2023
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Critter Stop has always been very responsive to our needs and their work is good quality and very detailed. Most recently their tech Cory was out at the house doing an inspection after some work was done by another company and discovered issues with the other work done. He not only let me know of the issues but worked to correct the openings left and got the issue fixed quickly and with good workmanship. I highly recommend Critter Stop to anyone needing this type of service.