Grakei Maids has established a reputation for providing outstanding house and office cleaning services in Madison WI. From routine cleaning service to move ins/move outs, our Company will meet all of your cleaning requirements in a professional and efficient manner. Grakei Maids is a (A+) BBB accredited business.
At Grakei Maids LLC, we will continue to make changes at our cleaning packages to ensure we do our best to support our customers and employees through this sensitive time. Increasing of High-Touch Areas Cleaning and Disinfection: We have included in our routine service disinfection of high-touch areas such as light switches, door handles, TV remotes, doorbell, cabinet knobs, toilet handles, appliance handles, sink faucet knobs/handles.
All our disinfectants are EPA approved. We believe this is an important way that we can help our employees to feel safe while continuing to serve you. Please know that employees who are feeling sick or appear ill are not allowed to work. Employees have been instructed to take increased precautions to ensure they keep themselves and everyone around them healthy.
At Grakei Maids LLC, we will continue to make changes at our cleaning packages to ensure we do our best to support our customers and employees through this sensitive time. Increasing of High-Touch Areas Cleaning and Disinfection: We have included in our routine service disinfection of high-touch areas such as light switches, door handles, TV remotes, doorbell, cabinet knobs, toilet handles, appliance handles, sink faucet knobs/handles.
All our disinfectants are EPA approved. We believe this is an important way that we can help our employees to feel safe while continuing to serve you. Please know that employees who are feeling sick or appear ill are not allowed to work. Employees have been instructed to take increased precautions to ensure they keep themselves and everyone around them healthy.
Services
Grakei Maids is currently seeking Bilingual Team Supervisors & Cleaning Team Members. If you are interested in working for this great Company, send your Rsum to grakeimaids@gmail.com or contact us at 608-278-2972. No personal vehicle required. Weekly gross earnings vary from $400-$550+ depending on hours worked and efficiency.
Reviews (23)
Katie McCarty
Dec 27, 2021
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Neha Sisodia Dodia
Jul 22, 2021
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Matthew Chun
Jun 07, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fantastic service. Order a one-time cleaning, and the place looks amazing. All the dust was cleared, and the appliances were cleaned thoroughly. Keith (the business manager) is extremely responsive and the cleaning team was prompt in their arrival. Would highly recommend this service.
Service:Â Standard clean
Fantastic service. Order a one-time cleaning, and the place looks amazing. All the dust was cleared, and the appliances were cleaned thoroughly. Keith (the business manager) is extremely responsive and the cleaning team was prompt in their arrival. Would highly recommend this service.
Service:Â Standard clean
Jessica Engle
Jan 21, 2021
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Ben Gerhards
Oct 08, 2020
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Right off the bat: they did a good job cleaning. There was an initial snafu with scheduling and they didn't show up for our scheduled appointment, but after leaving a message with the schedulers, the manager/owner called me right back and offered to make it right without any fuss. I understand mistakes happen and I appreciate that he took responsibility for it. After rescheduling, the crew showed up within the appointed time and they did a solid job cleaning.
Cincesemilia Montgomery
Sep 19, 2019
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I wanted to write this review because there aren't many recent reviews of Grakei Maids online, and the reviews from years ago make the company sound very horrible, which is not the case.
I had my first initial cleaning with Grakei Maids today (12/05/19) and I must say that I am very impressed with the company and the team they sent to me. OVERALL the team of four did an excellent job! I have a 2 bedroom, 2 full bathroom apartment and they were in-and-out in 30-35 minutes after cleaning the entire place. They even cleaned areas that I wasn't expecting them too! I had no issue with my bill and paid
I had my first initial cleaning with Grakei Maids today (12/05/19) and I must say that I am very impressed with the company and the team they sent to me. OVERALL the team of four did an excellent job! I have a 2 bedroom, 2 full bathroom apartment and they were in-and-out in 30-35 minutes after cleaning the entire place. They even cleaned areas that I wasn't expecting them too! I had no issue with my bill and paid
Jacqueline Herbst
Dec 08, 2018
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They cleaned about as well as my 16 year old boy... stove was dirty, ceiling fan not cleaned (all three of them), coffee table still dirty, couch not wiped down, half cracked attempt at cleaning the top of the entertainment stand, they left the bags of trash in the garage where I park my car so when I got home I had to get out of my car and move… the trash bags to the bins they parked next to before I could park my car, I could go on... they spent A LOT of time folding and straightening which does not actually clean/disinfectant the house. The website's tasks list set my quality expectations
Alcor S.
May 15, 2018
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Chris A.
Apr 12, 2017
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I cannot say enough about the exceptional work done by the Grakei team. Upon arriving home, I was impressed by not just the caliber of the work done, but the little extras that made me feel as though I had arrived at a well established spa retreat. Their attention to detail is extremely gratifying to see.
Jayme O.
Nov 10, 2016
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Grakie Maids did an awesome job. Super friendly, knew what they were doing, best priced service I've found. Sometimes, people mistake being fast for not being thorough. This team was both fast and thorough-which I prefer. I will definitely book them again. I also love that you can schedule on-line with no initial visit required to give you a quote. So much more convenient! Great job!
Christina M.
Nov 03, 2016
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We hired this company to clean a house that we just bought and were going to be moving in to. We had never hired a cleaning company before, but were crunched for time and thought we'd give it a try. The house was completely empty to make the move-in clean easier. When we arrived after they were done, I felt like we had just wasted over $200. There were spider webs in every corner of the house still. It looked as though they had only swept, and vacuumed. The floors were full of dirt and the cupboards were not cleaned. We had tried to contact the company to voice our complaints and have not
Chaunce M.
Sep 24, 2016
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Terrible experience. They left in less than two hours and even though they had my phone number, they never called to tell me to lock the house.
Everything was done in a half-assed manner. Window sills were half cleaned. Floor was half cleaned. Look at photos and decide for yourself if this is acceptable.
When I called to complain they did come back but they charged me for two visits. After many calls to complain they agreed to charge for just one visit. Even after two visits the job left a lot to be desired.
I don't know how to post photos but if you saw them you would not believe they
Everything was done in a half-assed manner. Window sills were half cleaned. Floor was half cleaned. Look at photos and decide for yourself if this is acceptable.
When I called to complain they did come back but they charged me for two visits. After many calls to complain they agreed to charge for just one visit. Even after two visits the job left a lot to be desired.
I don't know how to post photos but if you saw them you would not believe they
Merijoy R.
Sep 13, 2016
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Brianna E.
Aug 28, 2016
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Very disappointed with my cleaning service. I had never had a cleaning service come before, it's usually something I do myself. However, we are trying to sell our home and wanted a really good "deep clean." Especially because we have 3 dogs. We didn't want our house to smell like dog. I mentioned my dogs on the phone and said that washing the floors was something that was important to me. I also scheduled it for morning because we had a walk through in the afternoon. When I arrived home at 3pm they were still in the middle of cleaning. Unfortunately they were here for the walk
Panda B.
Apr 28, 2016
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I see my Yelp review got a response immediately; Grakei never returned my calls.
Other than saying this is not at all a professional cleaning company, a position I think the response supports, I did not intend to sound mean.
Grakei did not show up on time, did not come prepared, ignored my requests, stained my grout, charged almost twice the agreed upon price, and did not return my calls. Those are the complaints.
I called Grakei cleaners based on the web site and said I was looking for a cleaning service to do 1.5 bathrooms and a kitchen, adding that the kitchen has a tile counter so
Other than saying this is not at all a professional cleaning company, a position I think the response supports, I did not intend to sound mean.
Grakei did not show up on time, did not come prepared, ignored my requests, stained my grout, charged almost twice the agreed upon price, and did not return my calls. Those are the complaints.
I called Grakei cleaners based on the web site and said I was looking for a cleaning service to do 1.5 bathrooms and a kitchen, adding that the kitchen has a tile counter so
Katherine M.
Apr 15, 2016
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I had the best experience with Grakei! Someone called me right away after I made the appointment online to confirm and let me know what to expect from them. Then on the day they came, I let them in, confirmed what rooms they were planning to do, and came home to a spotless apartment! The whole place smells great too. I highly recommend them and will be using them in the future!
Tess L.
Mar 10, 2016
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We used Grakei twice and I didn't feel we received the services listed on their site. We did the detailed service package and many of the detailed services weren't performed. When I contacted the business they sent someone over as soon as they could, which was great, but again they missed some of the services listed. We tried one more time, but it was a similar experience so we decided to switch. The people working were very nice and helpful, but I paid extra to receive the detailed cleaning package and did not get those extra services. The basic cleaning package may be perfect for the
Tiffany D.
Feb 12, 2015
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I've been doing research for a service that didn't overcharge and still delivered great services. Grakei (specifically Salli) did a phenomenal job! I just got home and keep finding pleasant surprises of things she did. She arrived on time, was cheerful, and really paid attention to detail. I will definitely be a repeat customer!
W. S.
Jul 21, 2014
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Grakei Maids, did a great job! First time using their service from a move. They sent 3 maids cleaned the house from top to bottom. Windows, blinds, carpets, you name it. Priced well was only about $10 difference from the quote. Which was fantastic! They did arrive late, but they called asked if they could adjust the time. We were flexible, so not a problem. And really, if you are doing cleaning or any type of service business often you can't anticipate how much work may or may not go into a job from time to time. Price was great, service was excellent. Would highly recommend!
Andy J.
Dec 27, 2013
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It's been a couple years since my original review. I've continued to use Grakei Maids and honestly, I cannot imagine working with a different cleaning service. The ladies do a great job and the cleaning is very consistent.
The business went through a rough spot with communications but since hiring an office manager, the communications has been great. E-mails are sent prior to your cleaning to remind you. Business invoices are also provided through e-mails. If you're old school, I'm pretty sure they call you and leave paper copies as well.
When we tried to sell our house last
The business went through a rough spot with communications but since hiring an office manager, the communications has been great. E-mails are sent prior to your cleaning to remind you. Business invoices are also provided through e-mails. If you're old school, I'm pretty sure they call you and leave paper copies as well.
When we tried to sell our house last
Nina O.
Jul 24, 2012
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I've been a customer of Grakei for a little more than a year and am consistently pleased with their service. I appreciate the fact that the same crew shows up each week, and that they are so professional. They're even nice to my dog, which is important to me. Scheduling changes are easily done by email and you should see them work! I am usually gone when they come to clean, but on the occasions I've been home, it's amazing to see how efficient they are. Reasonably priced, reliable and thorough- what more can you ask for?
B. S.
Jul 23, 2012
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I would love to be able to review their services and their prices seemed great but after a month of trying we could never get it set up.
First they didn't respond to the online request for an estimate so I had to call them instead.
We then set up a time for an in home estimate but they didn't show and we got a phone call 30 minutes after our appointment time that the estimator couldn't make it.
It took several more rounds of phone tag to try to set up an initial cleaning and I was never actually able to get our contact to answer a phone call and instead had to leave a message and
First they didn't respond to the online request for an estimate so I had to call them instead.
We then set up a time for an in home estimate but they didn't show and we got a phone call 30 minutes after our appointment time that the estimator couldn't make it.
It took several more rounds of phone tag to try to set up an initial cleaning and I was never actually able to get our contact to answer a phone call and instead had to leave a message and
A. K.
Feb 07, 2012
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I can't say enough good things about this company! We've tried several different cleaning services in an effort to find the perfect balance between price and service and these guys are by far the best! They cost less than any other providers we've tried, and do just as much, if not more. They always leave our house sparkling!
