When you're dealing with a home service issue, a recording is the last thing you want to deal with. We have a live call center, staffed with people who care. Plumbing and HVAC emergencies rarely happen at a convenient time - not only for your personal life but also financially. That's why we have financing options available.
Plumbing and HVAC emergencies can't wait! We perform same-day response to help solve your home service problems quickly. Whether you call or leave us a form, our friendly representatives will get back to you in the same day and put a plan together to get a licensed technician to your home as soon as possible!
Do you need help with a burst pipe, a leak, or a water heater that has failed? Turn to our plumbing experts at Mattioni Plumbing, Heating & Cooling, Inc. We've been serving the Chester County area for over 70 years, giving us the experience required to help with your most difficult plumbing problems.
Plumbing and HVAC emergencies can't wait! We perform same-day response to help solve your home service problems quickly. Whether you call or leave us a form, our friendly representatives will get back to you in the same day and put a plan together to get a licensed technician to your home as soon as possible!
Do you need help with a burst pipe, a leak, or a water heater that has failed? Turn to our plumbing experts at Mattioni Plumbing, Heating & Cooling, Inc. We've been serving the Chester County area for over 70 years, giving us the experience required to help with your most difficult plumbing problems.
Services
At Mattioni Plumbing, Heating & Cooling, our mission is to groom the next generation of technicians by honoring our values of 5-star customer service and operational excellence. For over seventy years, Mattioni Plumbing, Heating & Cooling, Inc.'s dedicated employees have proudly served the Chester County, Pennsylvania service area with their knowledgeable, courteous, and professional service.
Founded in 1997, North American Technician Excellence (NATE) is the nation's largest non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. Headquartered in Arlington, VA, NATE is the certification organization that was developed by, and has been supported by, the entire HVACR industry for nearly 20 years.
Here at Mattioni Plumbing, Heating & Cooling, we understand that breakdowns rarely happen at a convenient time - not only for your personal life but also financially. When you call us, our friendly customer service representatives will first walk you through any immediate steps that need to be done to prevent any further damage.
Here are just a few of the "Thank You" letters that Mattioni Plumbing, Heating and Cooling receives for a job well done. Just wanted to take a moment to say thank you to you & to Wade for your superior service. His in home visit was outstanding as always. We appreciate the time he took to go over with you our extended warranty & I received your letter with all our information.
At Mattioni Plumbing, Heating & Cooling we truly care about our community, which is why we started a program that gives back. Each month we will be accepting nominations of local organizations such as charities and youth sports groups to receive a check for $1,000. Winners will be randomly selected and announced on our website, as well as on our social media pages each month.
Reviews (29)
Jim A.
Jan 11, 2022
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They did a great job at fixing my problem. Just be prepared to be up sold on things that you do not need done. The techs were even joking about how they could get a down payment on a boat for what they were trying to sell me. They really need to do their joking out of earshot of their customers. Not professional at all.
Robert B.
Jan 10, 2022
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On 9 January we awoke to a house temp of 41. The furnace was off. Heavy smell of oil in entire house. I pushed reset button and smoke came pouring out of the furnace. Smoke detectors activated. I called emergency service at 4:30 am. Not view this....temp In Low 40s with furnace puffing black smoke and soot ...oil smell throughout split level house and your detectors going off. I was told "we will have someone call AFTER 8:AM. I told her this was an emergency.... Sorry...someone would call 3 1/2 hours later. We found another company and they came within an hour and we were under contract for
Winston Legthigh
Dec 28, 2021
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J. N.
Dec 26, 2021
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Mark Perry
Dec 23, 2021
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My experience with the technicians that come out has always been consistently great. They are very friendly and do a great job of explaining what is happening. My recent experience with Dan Good was wonderful and he did a great job. One concern I do have with continuing to use Mattioni is that the pricing has always been much higher than other quotes I have received. Even though I pay for the membership, I have consistently paid higher than other quotes received. They also refuse to give any type of estimate for any work over the phone even though competitors do this, which comes off as a suspicious
Jonathan D.
Dec 14, 2021
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I would probably give them 2.5 stars and break it down as the following.
Service - 4 stars
Response - 5 stars
Value - 1 star
I had an semi-emergency where we had just moved into a new house and the shower head broke in our master shower. Additionally the Kitchen sink faucet sprayer wasn't working so I figured I would get the faucet replaced at the same time. I called and they were able to get me on the schedule within two days. I supplied the Moen fixtures/parts and they said they wouldn't warranty them - which I am totally fine with and completely understand. I would also understand
Service - 4 stars
Response - 5 stars
Value - 1 star
I had an semi-emergency where we had just moved into a new house and the shower head broke in our master shower. Additionally the Kitchen sink faucet sprayer wasn't working so I figured I would get the faucet replaced at the same time. I called and they were able to get me on the schedule within two days. I supplied the Moen fixtures/parts and they said they wouldn't warranty them - which I am totally fine with and completely understand. I would also understand
Steve Zurawsky
Dec 06, 2021
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My technician Trey was courteous and very professional. He identified and corrected the problem quickly, explaining it so even I could understand. Shannon, the young lady I spoke with when I called the office, was very friendly and efficient. It took less than three hours from my initial phone call until my heat was back on. Couldn't be happier with my experience.
Liz Hill
Nov 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great and responsive company. Quick turn around in appointment scheduling. Tech (John) was great - answered my questions and explained all aspects of what the issues were and how to resolve them. Highly recommend!
Services: Boiler repair, Toilet repair
Great and responsive company. Quick turn around in appointment scheduling. Tech (John) was great - answered my questions and explained all aspects of what the issues were and how to resolve them. Highly recommend!
Services: Boiler repair, Toilet repair
Cheryl White
Nov 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Wendell as usual walked me through my options & explained everything clearly. The work was done in a timely manner. Scheduling did a great job meeting my needs. So happy to have my bathroom back in working order.
Services: Toilet repair, Pipe repair, Drain unblocking
Wendell as usual walked me through my options & explained everything clearly. The work was done in a timely manner. Scheduling did a great job meeting my needs. So happy to have my bathroom back in working order.
Services: Toilet repair, Pipe repair, Drain unblocking
Tia Lawson
Nov 20, 2021
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I would recommend Mattioni to everyone! First off, I had no water and I called them at like 715 and he arrived at 745! I had the best tech ever, Nate Cassidy. The communication was top notch, I could even track how far he was and was given a blurb about him which I appreciated! Nate was professional yet personable and super quick, my water was back up and running within 45 minutes. They charged me $418 for a job that roto rooter quoted at $1,080 !!!I will be a loyal customer forever. Even became a member! Thank you so much! I am beyond grateful.
Amy Christie-Turnbull
Nov 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Jared and Charles were so great! Super nice and thorough. We were so comfortable with their advice and having them in our home. Jared helped us decide to move our business over to Mattioni and away from a long term relationship with another plumber. We look forward to doing more business with Mattioni and particularly Jared and Charles.
Services: Toilet repair, Pipe repair
Jared and Charles were so great! Super nice and thorough. We were so comfortable with their advice and having them in our home. Jared helped us decide to move our business over to Mattioni and away from a long term relationship with another plumber. We look forward to doing more business with Mattioni and particularly Jared and Charles.
Services: Toilet repair, Pipe repair
Mellen C.
Aug 15, 2021
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We called them because they were one of the local companies who were authorized to repair American standard heat pumps. We had so many issues with American standard and they worked with us to get a replacement unit from the company. Their service people have always been professional. We have a service plan and called them for a plumbing issue even though we usually use another company. All the techs have been very professional. Their prices are a but high but with the service plan there is a discount. Only caveat: they try to upsell services. We just politely say no to added services
Vincent M.
Aug 13, 2021
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I am so sorry I have utilized this company (twice!!). The plus is that someone comes right away, and the service people are clean, polite, and respectful. The prices are well beyond outrageous. They do a very hard sell on their products and forced me into a service contract I did not want. The faucet they installed last year was very expensive and the Descaler they installed was far more costly than the the most expensive recommended costs on line. I hope to God never to need their services again.
Timothy M.
Aug 04, 2021
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A few months ago, our water heater pilot light went out when I was in the hospital following a reaction to my second COVID-19 vaccination shot. My wife called Mattioni Plumbing and paid them almost $500.00 to reignite the pilot light and they told her that we needed a new water heater installed and gave her a price over $3,000.00 for a new unit saying that our unit would not stay lit for long.
Two weeks later I returned home and the water heater pilot went out again. I contacted the manufacturer and referred to the owner's manual. The thermal switch just needed to be reset with the push
Two weeks later I returned home and the water heater pilot went out again. I contacted the manufacturer and referred to the owner's manual. The thermal switch just needed to be reset with the push
Kenneth J.
Jun 22, 2021
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Do not use this company--the prices are outrageous and they do not stand by their work.
They charged my $540 to install a kitchen faucet in December. I provided the faucet (brand new, Moen Essie), and it took the technician a little over an hour to install. $540 for an hour of work!! But wait, it gets worse....
The faucet came a little loose in June. (This is only 6 months later, mind you.) So I call Mattioni up expecting them to come and tighten it with no charge. Well, they inform me that there will be a $60 fee for coming out. I'm not happy about that, but okay. Today, a technician came
They charged my $540 to install a kitchen faucet in December. I provided the faucet (brand new, Moen Essie), and it took the technician a little over an hour to install. $540 for an hour of work!! But wait, it gets worse....
The faucet came a little loose in June. (This is only 6 months later, mind you.) So I call Mattioni up expecting them to come and tighten it with no charge. Well, they inform me that there will be a $60 fee for coming out. I'm not happy about that, but okay. Today, a technician came
Enoch Gao Egao
Apr 30, 2021
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Chuck and his team did great job for installation of our new HVAC system! Really appreciate his thorough job. I was impressed from his tools/equipment to new parts and components and finished job and the efficiency of his work. I would strongly recommend this Company and their services. Minor suggestion: if he could have a pro grade vacuum cleaner to clean out the area before installing it would be nice since owner won’t be able to access some area for next 10+ yrs:-)
Kevin M.
Apr 07, 2021
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I have used Mattioni Plumbing for several years to service my plumbing and HVAC needs. They are constantly professional and honest in their assessment of my issues. They always give me personalized attention and never try and take advantage of the situation. Their prices are fair and the service is always done right. They are the only plumbers I trust in Chester County!
Ed Y.
Mar 07, 2021
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Chad C.
Mar 01, 2021
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Charged almost $700 for a simple hot water tank repair. (expansion tank and pressure relief valve) Parts were about $70 if bought at Lowe's. They state they charge by the activity which amounts to about $350 per hour in labor given the tech was here less than 2 hours. They also appear to charge twice for certain activities (i.e. "draining down the building"). This was an independent line item on the invoice and also included in the description of one of the broader "activities" performed. Lastly, they promote a VIP program for about $200/year so you can save a little
Kimberly C.
Feb 24, 2021
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WOMEN BEWARE!!! I called Mattioni Plumbing and Heating for an issue we were having with our tankless water heater. Our heater tripped a few times, so we wanted it to get looked at and I contacted Mattioni who advised it would be a $60 charge for a diagnostic. When the technician, Norm, arrived he asked me what the issue was and I showed him the water heater. Once he saw the heater, he immediately told me that he doesn't recommend tankless water heaters and they can be costly to work on.
He proceeds to go over their VIP Program for a good 15 minutes, as I am telling him multiple times that
He proceeds to go over their VIP Program for a good 15 minutes, as I am telling him multiple times that
Marie S.
Feb 16, 2021
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Called for plumbing service and was given a time late the next day even though we indicated it was an emergency. When tech arrived & we told him, his response was 'you have to wait your turn when you're as good as we are'. Wow-how to make friends!!!!!
Vote with your wallet. Will never call them again & will be sure not to give references-except only to call someone else!
Vote with your wallet. Will never call them again & will be sure not to give references-except only to call someone else!
Monika B.
Jan 24, 2021
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Michele N.
Jun 11, 2020
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They get one star because they showed up. The technician was nice diagnosed the problem then called his supervisor to come and check this diagnosis. Then they hit you with an astronomical estimate to fix the problem. I'm not uninformed to what an air conditioner unit should cost for a mobile home I guess they thought I was!! I contacted a family member and friends who are building contractors all said the price was outrageous. BEWARE of this company they over charge. My mistake was not reading all the other reviews before calling them!!
Linnie S.
Feb 03, 2020
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We called Mattioni to come to our house to troubleshoot some bathroom lavatory leaks that were going on. We also wanted an an estimate for a new humidifier, to change out the lavatory handles that had been installed backwards, replace a utility room faucet, and to do a general inspection of all the plumbing In our house. We have plans to add a new bathroom to our unfinished basement and he had good advice about that.
The humidifier went in without a hitch! The handles on the lavatories were changed without a problem! The new utility sink faucet that was installed was a dream!
My lavatory
The humidifier went in without a hitch! The handles on the lavatories were changed without a problem! The new utility sink faucet that was installed was a dream!
My lavatory
Sara M.
Jan 10, 2020
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10 stars would only be fair for the level of expertise and customer service provided by Mattioni. We have four zones of heating and on their first visit they efficiently made their way through four units.
Not every skilled technician can explain the work to clients - my first experience with Mattioni leads me to believe that customer service is as important to this company as is technical expertise -
Not every skilled technician can explain the work to clients - my first experience with Mattioni leads me to believe that customer service is as important to this company as is technical expertise -
Lisa E.
Jun 18, 2019
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I would never use them again. My 6 year old hvac system was without incident and ran perfectly until they came out for a spring maintenance package last year. Next thing I knew, no AC. I called the company that had originally installed the system and was told there was no coolant left. They couldn't find a leak anywhere in the system and thought it was suspicious.
Their service people must also get paid a bonus or get a cut from any up sell. While he was in my basement he also "noticed work" I needed on my hot water heater (practically new). Said I would need a BRAND NEW one. When
Their service people must also get paid a bonus or get a cut from any up sell. While he was in my basement he also "noticed work" I needed on my hot water heater (practically new). Said I would need a BRAND NEW one. When
Karen G.
Jun 17, 2019
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Called them
To have a cracked/split outside faucet repaired that was located inside a room with my home heating unit. What should've cost me a few hundred at best ended up a $500 job as i was told a frost free faucet was the way to
Go... pffff. What doiknow about plumbing. When
My husband heard what was done he was not a happy camper as it was totally unnecessary and said i was taken advantage of.... that said i wont
Be calling them back. Females beware...
To have a cracked/split outside faucet repaired that was located inside a room with my home heating unit. What should've cost me a few hundred at best ended up a $500 job as i was told a frost free faucet was the way to
Go... pffff. What doiknow about plumbing. When
My husband heard what was done he was not a happy camper as it was totally unnecessary and said i was taken advantage of.... that said i wont
Be calling them back. Females beware...
Jo M.
Apr 22, 2019
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Mattioni is our "go to" for our plumbing, heating, and air conditioning needs. We have used the company for years without any problems. We recently had our heater and air conditioner replaced. Trey and Bryan arrived early and worked for the entire day to get the job done. They were polite, helpful, and highly knowledgeable. They explained the features of the new thermostat to us in detail.
I highly recommend Mattioni Plumbing to my friends (and you too).
I highly recommend Mattioni Plumbing to my friends (and you too).
Tina K.
Aug 25, 2018
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