A & A Plumbing

Great company and knowledgeable staff! On time, very efficient and explained every step of the process in full detail. The charges were very fair and reasonable as well. Highly recommend

Positive: Professionalism, Punctuality, Responsiveness, Value
Great company and knowledgeable staff! On time, very efficient and explained every step of the process in full detail. The charges were very fair and reasonable as well. Highly recommend
Service: Leak investigation and repair

Before using A&A, be sure to get a price quote in advance, especially for small projects. My project took less than an hour and I was charged about *double* the average hourly rate. In my case, I was told afterward it was a flat rate price. Learn from my mistake and get a quote. If no quote is provided, go elsewhere as there are many competent plumbers with reasonable rates.

Mike is transparent, fair and trustworthy in his under promise over deliver workmanship. He will point out if a competitor is overbidding or incorrectly diagnosing a problem. His team creatively solved a drain mainline issue without having to replace the entire line. Highly recommend but almost don't want to because too many will fill up his calendar :-)

Re-piped my house and took care to clean up after all adjustments in walls. Excellent staff and did everything I requested.

Move ahead to April 2021, and we have a toilet whose pedestal is leaking at the base. We worried that this could rot the subfloor.
A&A came promptly and fixed the problem, not as severe as we had feared.
The technician was effective and polite.
Strange side effect, though: tried to call to thank them, for two days, and the phone was not answered (did not want to leave a message). I called both the Palo Alto (650) and Sunnyvale (408) numbers, with the same non-result.

I called a number I taken off of a purple van one day because I like purple and it turned out at a later date I I needed a plumber for a slight emergency. I called and reached the owner on a Friday evening. I did not have water running or leaking and he said if I could live with it though the weekend he would send a repairman first thing Monday morning and it would save me money. The repairman arrived promptly Monday and fixed that problem. In the meantime we had other plumbing issues. The man returned and removed and installed a new garbage disposal and fixed some other issues we realized needed

Have used A&A for years and always grateful for their honesty and fairness. Rosendo and Issac were here today and the service and professionalism we're outstanding!!

A&A Plumbing is honest. They came out to repair the leak beneath my kitchen sink. It was still leaking afterwards so they told me what I paid would be applied towards what was needed to repair it. When they came back out, the problem was easily fixed and they didn't charge me. I also hired them to install 2 new toilets. Germaine was very professional & did a great job! He wore shoe coverings, cleaned up and took the boxes and packaging with him. I still can't believe the link beneath my sink is finally fixed! You rock Germaine - thank you so much!!

Very bad experience getting this plumber to even respond to getting a quote for plumbing jobs at my house. Here is my experience thus far

1. Call the listed number 4087388878 multiple times only to get answering machine. Finally get hold of some lady on ph who takes my request to send someone to my house to take a look and give estimate for plumbing jobs

2. A person arrives on time on agreed date next week and takes stock of all work to be done including pictures of sink, washer etc and says he will work estimate and I will hear back in 1-2 days.

3. No one calls even when 1 week has passed and

Poor service. They did some decent work for me in the past, but lost me as a customer after I made an appointment 2 weeks in advance for nonurgent work, rearranged my schedule to be present, only to have no one come by. When I called their number to find out if there was a reason for the delay, I only got a voicemail. I left a message, but never got a call back. No one ever showed up nor called to reschedule or even apologize.

Mike arrived at our house in Sunnyvale and plumbed our aquaasana water filter system. Mike not only did an excellent job installing the system but also recommended a bypass In case we wanted to bypass the filter during any maintenance work on the filter system. The system turned out much better than I had anticipated. Thank you Mike.!!

I needed some help with the laundry drain at my house in Sunnyvale.
The standpipe was leaking and the whole drain pipework was old and corroded.

There was some problem with scheduling my job at the office which left me stuck waiting hours at the house.....my phone messages took a long time to be returned.

When Germane finally arrived to do the work he was great!
- cut out the damaged iron pipework in the wall and replaced with new ABS fittings to get things back working again.
- price was very fair for what turned out to be a bigger job than I expected

I'm keeping these guys number in

Rosendo arrived early! He was friendly and helpful. He looked at the job, and went to work. Needed to cap a pipe that had no threading. 15 minutes and it was solved.
Quick and done. We are Happy.
R and L morison

Fast, efficient, courteous and reliable. All my service providers should be like this firm.

Mike and Larry are fantastic. We had a tricky situation where the flame for our water heater would go out. The first time they came out they couldn't replicate the problem and they didn't charge us. They squeezed us in their busy schedule later and was able to address and replaced the part that was causing the problem for a very reasonable price. If you have any kind of plumbing or heater issues give them a call bc they're the best!

I would highly recommend A&A Plumbing. Dominque was able to schedule an appointment within a day after calling. She sent Rosendo to do the job. What a great job he did installing a new toilet and removing the old toilet. I was so impressed with him all the way around. His expertise, professionalism, workmanship, etc.

I highly recommend him and I plan to recommend him and the company to anyone I know who needs plumbing services.

This place is a ripoff, our shower is dripping and we called A&A to come and have a look. Larry came and it was a small job and took about 10 min to replace a small part, the bill came out to be close to $400 (325+$60 house call). The cost is disproportionate to the work. I don't recommend this place to anyone.

Overall a very good experience when things go wrong with plumbing or heater problems. I have used their services for a variety of issues over the years: plumbing, garbage disposal, faucet replacement/repair and wall furnace. Pricing for the work was reasonable.

Our recent work involved a wall furnace that needed to have some work done, including a new thermostat. Though it took awhile to get the new wall furnace part (tech had to purchase it at another city), the work was well done.

However, about a month later, the new thermostat (non-programmable, manual type) decided to stop 'clicking

Mike and his staff are professional, efficient and on time. We have used A&A for over a decade now and they have always been honest and thorough. Most recently, today, they came only a day after we called at the appointed time. They came in and replaced the failed faucet, no issues at all.

Now they may not be the lowest cost option but they do the work right the first time and never try and sell you more than you really need. I highly recommend A&A Plumbing.

Our upstairs ensuite has 2 sinks, and neither one would drain. If you poured water into one, it would come up in the other sink. I removed both traps, and they were clear. Each sink pipe disappears at an angle into the wall underneath the sink, so you cannot access the area where they join the down pipe. We tried the Home Depot "Grease and Hair Remover" drain cleaner, and vinegar and baking soda, but these made no difference. I also tried a drain snake, but because of the bends, when I pushed it into one pipe under sink 1, it reappeared in the pipe for sink 2 and would not go down the

These guys are very unprofessional. They did not shown on their appointment and when i called back the lady told that my boss is busy and we may need to reschedule the appointment for other day. On other day appointment also no body showed up and no body picked up the phone.

Do not waste time to work with these unreliable guys.

Awesome honest people. Called for a quote and were the only ones I called that would be open and straight-forward. I wouldn't hesitate to tell my friends to call them.

Great service today! Thanks for the fast appointment and a great plumber! I'm keeping your number handy!