Hart Heating & A/C
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Hart Heating & A/C
We provide a wide range of air conditioner services to keep your home's cooling system operational throughout the year. Whether you need air conditioner repair, maintenance or replacement, we have you covered. Our air conditioner services will make your AC system run smoother, cost less on repairs and function more efficiently.

Our heating services are designed to cover all of your home's heating needs. We can provide you with quality heating repair, service and installation that will ensure your heating system works properly throughout the winter months. Keep your heating system working efficiently with our heating services that cover all of your maintenance and repair needs.

Your home's comfort is important to us. We know that your home's systems are the heart of your home and can greatly impact your total comfort. Our home comfort services address your home comfort needs. Get ductwork modification, thermostat, humidifier and zoning services to improve the overall comfort of your home.
Services
Hart Heating and AC was started by Keith Hart in 1995. Since then, we have been proudly offering HVAC and home comfort services to Lubbock, TX and the surrounding cities. We stand behind our repairs and go above and beyond for our customers. We know how nuanced HVAC repairs and replacements can be, which is why we are proud to offer our customers various solutions.
Hart Heating & AC has you covered with our comprehensive heating and air conditioning services. Whether you need heating and cooling system maintenance, repair or replacement, we can assist you. We also provide indoor air quality and ductwork modification services to cover any of your home care needs.
Is your heating system breaking down or not working? Have you noticed your heating bills increasing? Is your heating system nearing the end of its service life? Regardless of if you have a heat pump, furnace or other heating system, we can assist you with our heating services. We offer a variety of heating services including heating repair, service and installation.
Is your heating system failing to keep your home warm during the winter? Is it producing a strange noise or smell? Will your heating system not start at all? If you are experiencing any of these problems, we can assist you. Our team of HVAC technicians are highly skilled and trained on all types of heating repair.
Is your furnace or heat pump inefficient during the colder months? Have you noticed your heating bills starting to increase suddenly? Does your heating system require frequent repairs? If you are noticing any of these issues, your furnace may be nearing the end of its service life. At Hart Heating & AC, we can help you with your heating problems.
Reviews (21)
Rob Hissong
Rob Hissong
Dec 14, 2021
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These guys were awesome,
On time, professional, cleaned up after they were done. They were able to come out on a Sunday and diagnosed my issue with a busted heating valve. Came the next morning to fix it since they needed a part for the HVAC. Kept me up to date on costs, billing, and sent an invoice with photos.
Made the entire process simple and straightforward.
Can't say enough good things about em, and I would recommend them to anyone that needs heating repair work done.
Lynn Simpson
Lynn Simpson
Nov 13, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They did the 6 month general service. Very nice and quick. Family has used them since mid 1990's
Services: HVAC maintenance, Heating maintenance, AC maintenance
Beverly Earnst Fagan
Beverly Earnst Fagan
Nov 02, 2021
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Great people to work with...professional, friendly, good customer service! We knew exactly what was needed and what our options were. The job was completed in a short time and at a reasonable cost!! We're thankful they were recommended to us.
Dave Hageman
Dave Hageman
Nov 01, 2021
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They were recommended. I used them on some warranty work. They gave me options and their opinions were spot on. After a warranty repair, I had an issue. They came out and found a plastic cap had fallen down into the fan. They removed the cap and said their fault and no charge. My most recent experience, similar. They looked things over, gave me options and we talked. Save me a couple $$ from our discussions. They have my business.
LeeAnna Gainer Mask
LeeAnna Gainer Mask
Aug 31, 2021
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I had a weekend AC outage. Hart first helped me confirm that it was not something I could correct myself, and then had a technician out within a few hours. The tech secured the necessary part, made the repair, and helped me submit the info necessary to get reimbursed by my home warranty company. An excellent experience from beginning to end.
Amanda Solis
Amanda Solis
Jul 29, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Edward and Ryan were so wonderful! This was our first time having to use them, but their response was so quick and they were very professional. It feels so good to have the AC cooling again. They cleaned our AC and got rid of all the dirt. A+ service. I would recommend to anyone and use them again if ever needed!
Service: AC repair
Mortisha McAlexander
Mortisha McAlexander
Jul 25, 2021
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I didn't get to use them but I feel bad because they were so responsive and I thought they weren't going to get back to me. My son (3yo) had set my phone to do not disturb and I didn't see that they called back first thing in the morning and by then I had called someone else 😓
I hope to use them in the future though!
Willetta Allen
Willetta Allen
Jun 30, 2021
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Very quick to come out and check my AC issue. Also very professional and also explained everything that was wrong with my AC and was fixed on the spot. Thanks so much.
Service: AC repair
Vance Sanders
Vance Sanders
Jun 25, 2021
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Our AC went out yesterday and Hart was here 20 minutes later! This was a year after they fixed our terrible AC (our old one was not from them) the first time. They honored their new unit quote from 12 months ago! They were here 12 hours later and had a bigger vent and new unit installed by lunch. Great customer service and very knowledgeable and helpful installers. Can not recommend them enough!
Tammy Shepherd
Tammy Shepherd
Jun 17, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The professionals at Hart were very polite and responsive. They were able to help out quickly and explained everything so patiently. I definitely recommend them to everyone and they will have ALL my future business.
Services: AC installation, Heating system installation
Justin Cruce
Justin Cruce
Jun 07, 2021
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I was having a bad day. AC was out, wife was cranky, and I knew it wasn’t going to be a cheap fix. I think we have all been there before. So I stumble upon Hart from Google reviews and I am so glad I found them. My only regret is that I hadn’t found them sooner because I will only use Hart going forward.
Brett was our technician and you can tell he takes pride in what he does. He is extremely courteous and professional. That alone goes a long way for me because it’s not so common anymore. He was honest and straightforward about the work that needed to be done and he didn’t try to sell
Kevin Marsh
Kevin Marsh
Jan 14, 2021
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I called and someone came out same day to diagnose issue with my Heating / AC unit. Gave me options to get the system repaired but due to system being very old it would be a temporary fix till something else went out on unit. A very nice and polite gentlemen came out name Mark Benedict came out to my house same day and was able to give me different options on replacing the entire inside / outside unit. Was able to find an option that helped me the best along with a few additions to not only save me money on filters but also purify the air coming into my home . Customer service is great and being
Mirella Mariela Holguin
Mirella Mariela Holguin
Sep 25, 2020
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Friendly, professional and dedicated to getting the job done! Im so impressed with their work! They definitely will be my go to from now on
Ryan F.
Ryan F.
May 17, 2020
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My indoor A/C fan stopped working and I thought it had been left on until the motor burned out. Hart Hearing & A/C sent out Mike to look at the problem and see if it could be repaired - my system is 20+ years old. Mike is a very knowledgeable technician, so he used an override switch and found that the fan could turn on, then he found a loose wire, and he spent the time to trace the wires (and read the upside-down wiring diagram) so the loose wire could be reconnected correctly without any guessing games. Mike was a pleasure to talk with during the process and worth every penny of the service
Gregory M.
Gregory M.
Mar 10, 2020
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Paid for the HVAC checkup / service because my heater stopped. After an inspection, Hart said it was a bad gas valve and offered to fix it for over $1000, which was too much. Since I had home warranty insurance, I went through them. The warranty technician (a different heating company in Lubbock) fixed the problem in 10 minutes, cleaning a sensor and tightening a loose connection .... something the HVAC service with Hart should have been able to do. If I didn't have home warranty insurance, I would have been out quite a bit of money. Buyer beware.
Bree Morris
Bree Morris
Feb 14, 2020
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The best customer service of any company! Hart took amazing care of us. They went above and beyond the call of duty. Thank you for making our home as comfortable as possible!
Don L.
Don L.
Jul 12, 2019
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I have had 5 company work on my Ad unit they changed out parts told me it was wore out,too small !!!!! Then I called Hart they came out worked on it and Mike figured it out! Thank all of y'all
Kyle Forster
Kyle Forster
May 01, 2019
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Worked with them on several clients and go extra mile for every client. They are great people and appreciate their work ethics.
Amy M.
Amy M.
Aug 22, 2018
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We have used the 'other guys' that have left us with no answer except keep your a/c unit at 71 degrees and it won't freeze up. Well, that's not how we like it & we've just recently had issues with it freezing up again!!! Hart has the most professional, curteous, down to earth staff we have ever dealt with. They solved our problem and now we have a comfy bedroom of 65 degrees! Thanks guys! Keep up the great service!!! We will recommend you guys to anyone! Great company and great ethical value!
Kyle M.
Kyle M.
Jul 28, 2017
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Great guys with a great price!!! Keith was professional, courteous, and timely in getting my AC fixed. I highly recommend!
Ruben L.
Ruben L.
Jun 23, 2017
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This company has an ethical behavior issue. For an elderly customer, they came out to the home did a "professional assessment" to get an ac issue reviewed to fix. They put us down the path of a full replacement costing about 8500 dollars. They scheduled the job for 4 days later, then the day before the job stated they needed to go by the house to review the job site. We heard nothing from that day and assumed all was good, however at 6:30 am the day of the installation I didn't even get a call, but a text message that the job was now going to cost more because of mistakes and