Two generations of the Ayala family have been dedicated to the comfort of their neighbors in Elko and the surrounding area, by providing superior plumbing and mechanical services. The Plumbline team serves homeowners, businesses and industrial operations. Their commitment to service and community is evidenced at every turn.
By handling the finest plumbing, HVAC and mechanical brands like Trane and Rinnai, Plumb Line offers the greatest value to their customers. And because of the volume pricing, Plumb Line is able to pass the savings onto you. Technicians and installers at PlumbLine are regularly trained, most often by the manufacturers of the equipment they service and install.
And with a staff large enough to cover the service area, customers enjoy prompt service done right the first time. With years of experience in exceeding the plumbing, heating and air conditioning needs of their customers, Plumbline goes the extra mile and guarantees your comfort. When you join the growing family of satisfied Plumb Line customers, you know that your family.
By handling the finest plumbing, HVAC and mechanical brands like Trane and Rinnai, Plumb Line offers the greatest value to their customers. And because of the volume pricing, Plumb Line is able to pass the savings onto you. Technicians and installers at PlumbLine are regularly trained, most often by the manufacturers of the equipment they service and install.
And with a staff large enough to cover the service area, customers enjoy prompt service done right the first time. With years of experience in exceeding the plumbing, heating and air conditioning needs of their customers, Plumbline goes the extra mile and guarantees your comfort. When you join the growing family of satisfied Plumb Line customers, you know that your family.
Reviews (11)
Scott Olea
Nov 27, 2021
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Ethics don't stand with this company. I recently had a visit from a technician and he was here for a whole 12-15 minutes, and not a single tool was brought in. He looked into the crawl space and determined that the job I requested was unable to be done, declined the job, and walked away. It was frustrating, but I understood. Plumbline then proceeded to charge me for "journeyman labor" of almost $100. I called and asked what I was being charged for when they denied the job and walked away, she claimed they were here for over an hour and tried to get it installed. which is untrue. Not to mention
Mindy Coulam
Jan 26, 2021
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John Kelly
Jun 10, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Tino and George replaced my hot water heater promptly. They got my new hot water heater for free via warranty. George did a great job installing my new hot water heater. He even replaced the gaskets for my hot & cold water lines.
Tino and George replaced my hot water heater promptly. They got my new hot water heater for free via warranty. George did a great job installing my new hot water heater. He even replaced the gaskets for my hot & cold water lines.
Larry S.
Mar 05, 2020
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Recently had a home heater go out and called for service. First call was decent but did not have parts. Followup call was 3 days late. Did not fix problem. Next call was a more qualified technician who said we did not need the original repairs, the heater was shot and needed to be replaced. Was going to call my wife with estimate. 8 days later we had to call and it still took another 7 days to get a quote. We approved it as the price was fair and they rebated the original service call. The new heater was supposed to be available in 3 days. Another 2 weeks, I called and the dispatcher said she had
Michael Gettings
May 24, 2019
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Matt Dewberry
Nov 04, 2018
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Donovan Gross
Dec 05, 2017
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I have used Plumbline a few times for sewer issues and a new gas line. Always friendly on the phone and usually the quickest in town to provide service that I've found. Sewer guy did a good job last time and gave me a bunch of free advice on how to fix my water softener. Prices seem reasonable. No complaints.
Courtney Nalivka
Sep 08, 2017
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We called the after hours on call person with our issue (broken waterline) and was assured that we would get a callback first thing the next morning. We took off work to accommodate their schedule and to fix the problem. We never got a phone call that morning and when we called them the message never got relayed on that we had a broken waterline and needed a service call. Very poor customer service and business practices!
Kayla Fellows
Aug 09, 2017
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I recently purchased a house that had two water heaters and found out during the appraisal process that they both needed seismic straps. The seller had a hard time getting the straps on the second water heater. So they had a brand new water heater installed by Plumbline. They only put one strap in and did not install it to code. I have been trying to get them to fix their mistake for a week now and I just keep getting dismissed. One guy did become out on a Friday but didn't have the right tools and said he would be back on Monday morning before I had to go to work. He never showed up. When I called
Gerald Van Tassell
Jul 24, 2017
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DON'T EVER USE THIS COMPANY
Called them in to camera our sewer line. The Tech took an hour and a half to get his gear off the truck and ready. He then sent his camera line 50 feet and said that was as far as he could go. We were looking to see where the whole sewer line was. it took him 10 minutes to camera the 50 ft and we were charged over $400. We weren't going to pay the bill because they didn't do what they said they would do (camera the whole line) and they overcharged. We got into a bind and they were the only ones available to camera a small portion of our line that we needed. They scheduled
Called them in to camera our sewer line. The Tech took an hour and a half to get his gear off the truck and ready. He then sent his camera line 50 feet and said that was as far as he could go. We were looking to see where the whole sewer line was. it took him 10 minutes to camera the 50 ft and we were charged over $400. We weren't going to pay the bill because they didn't do what they said they would do (camera the whole line) and they overcharged. We got into a bind and they were the only ones available to camera a small portion of our line that we needed. They scheduled
Bonnie Hughes
Oct 02, 2016
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I called several times to be put on hold for scheduling?? I waited 5+ min with no one answering... The one time someone picked up I was told that they were getting someone out asap to McDonalds (which I am not)... Then put back on hold.
Today I finally reached a person, apparently in scheduling, I was then told it would be 4 days, only to be quickly told actually no one was available for 2 weeks??? That's a big difference!
The only thing she was sure of... Was the price and that it was going to take 2 people... Plus the machinery cost, their travel time... $1000+, to clear a line outside of the
Today I finally reached a person, apparently in scheduling, I was then told it would be 4 days, only to be quickly told actually no one was available for 2 weeks??? That's a big difference!
The only thing she was sure of... Was the price and that it was going to take 2 people... Plus the machinery cost, their travel time... $1000+, to clear a line outside of the
