We are a full service plumbing and drain cleaning company serving the Portland Metro and Clackamas County areas of Oregon. We service homes and businesses with high quality craftmanship, affordable prices and excellent customer service. We are a small company with big company drive. With almost 30 years experience in the plumbing industry, we can offer the best service and expertise in the Portland Metro area.
It is our goal that every customer will feel like our only customer. Residential - We offer a full range of residential services including remodel, new construction, repiping, water service, sewer scope, drain cleaning, service and repair. Commercial - Tenant improvement and service and repair.
It is our goal that every customer will feel like our only customer. Residential - We offer a full range of residential services including remodel, new construction, repiping, water service, sewer scope, drain cleaning, service and repair. Commercial - Tenant improvement and service and repair.
Services
1st Call Plumbing is amazing. We've called Doug on several occasions to do work for us at our home in Hillsboro and we are always more than pleased! From the initial call with scheduling, to the work & the billing, Doug & his Wife Lainie run a very nice business with competitive & fair rates. 1st call is always first in amazing customer service.
Reviews (17)
Brian T.
Sep 29, 2021
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These guys really are a "Five-Star" company. I've had them out to do work at my business three times and they have to fix all the crap the company before them did. They are courteous, ATTENTIVE and after the trouble shooting, fix the issue quickly so we can get back to business. These guys are awesome!!!
Barbara Vote
Aug 10, 2020
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11/26/2019
This is a family owned business and the owners and team members are THE very best. They did a repiping job on our 50-year old two-story house with 2500 square feet, 2.5 baths, kitchen, laundry room and three external spigots. They also repiped us clear out to the curb and the city hook-up (this should always be done but it is optional) and they did it without tearing up our entire yard. Upon completing this hook-up, Doug added a water-to-the-house shut-off valve inside our house -- now no need any longer to go out to front curb to turn off water. Needless to say, we were
11/26/2019
This is a family owned business and the owners and team members are THE very best. They did a repiping job on our 50-year old two-story house with 2500 square feet, 2.5 baths, kitchen, laundry room and three external spigots. They also repiped us clear out to the curb and the city hook-up (this should always be done but it is optional) and they did it without tearing up our entire yard. Upon completing this hook-up, Doug added a water-to-the-house shut-off valve inside our house -- now no need any longer to go out to front curb to turn off water. Needless to say, we were
Leanne D.
Jun 25, 2020
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We've been using Doug and crew for 3 years now and can't say enough great things. They are punctual, communicative, on budget, and get the job done right every time. Incredibly nice people who really care about their customers. Last year we did a bathroom remodel and used a plumber that our contractor recommended instead of 1st Call. Huge mistake. I ended up having to bring 1st Call in to fix all of the finish plumbing so that we could pass inspection. Even though it was last minute, they came in quickly and got the job done right. I won't be using anyone else from here on out!
Finn D.
Apr 02, 2020
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Absolutely the best plumbing service we have ever had! Doug is meticulous in his work, prompt and honest. We have used his services in three different homes over the years and our relatives homes. He was very creative in helping us convert a bedroom into a laundry room and we love it! Very reasonable prices too.
Nicole Z.
Jul 31, 2019
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It's so nice to find a great plumber located so close to home! Doug gave me a very fair estimate for an unusual job, and it ended up being an easy experience on my end from start to finish. I have complete confidence in the quality of the job and appreciate all their hard work, and would not hesitate to call them in the future for any plumbing we need done.
Jennifer G.
Jun 16, 2019
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Molly Shaw
Jun 01, 2019
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This is the second time I've called 1st Call and they have been wonderful. They responded to my call immediately, and both times, they've gone out of the way to get to my issues in a super timely fashion. Plus, I find their customer service and work superior and they are very reasonable. I really appreciate businesses like this. Thank you 1st Call.
Gretchen B.
May 10, 2019
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We had such a great experience with this company today. They were busy but came out the day after I called. My 80 year old mom was having drain issues. We previously had the line snaked by a different company and it was still backing up. Nick came out to see what the problem was and give us a bid. There is some extensive work to be done but he hustled and fixed the main issue so that she could use the sinks, toilet and shower with out any problem. He had another job to get to and we so appreciate him going under the house, cutting out bad pipe and getting the water flowing. We will have them back
Jennifer P.
Mar 19, 2019
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Nick and 1st Call are gems! Honestly, I've never felt so good about plumbing services, mostly because problems with plumbing are so (to us) mysterious and super costly. Early winter time we found a good amount of water on the floor of our garage, and we had no idea where it came from. Call 1st Call, talk to the amazing and helpful Lainie, and Nick is out in the next couple of days. He diagnoses and fixes the problem in less than an hour. Then we called more recently about a toilet that we cannot unclog permanently, and based on Lainie's advice we purchased a replacement toilet (from Amazon
Konstantin Malyugin
Dec 11, 2018
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April H.
Jul 04, 2018
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We needed our new fixtures installed in our bathtub- it was super last minute short notice as another plumber left us hanging. 1st Call was wonderful! The guy who came out was super polite and did a great job- and he cleaned up the area good. I normally do all the work in our house myself (contractor) however I just did not have time for this project before our bathroom remodel that weekend. Would definitely use them again!
Tristen H.
Sep 20, 2017
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Melissa O.
Apr 01, 2017
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Dylan M.
Nov 08, 2016
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We had received a quote from 1st Call Plumbing, and we all agreed to move forward. We scheduled with our general contractor to meet at our house. The plumber was in a grumpy mood when they arrived from the start. Like the guy seemed pretty upset that he even had to be here. And then we talked about stuff while we waited for our contractor. We are first time homeowners and we have a lot of questions. We want to understand what is going on, and I asked a question about something in their contract. He interrupted and he said, "You know what, I don't even want to be here right now. It
Brittany B.
Oct 07, 2015
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Made an appointment with 1st call because my water heater wasn't making hot water. Called, and they were able to come 3 days later, seems all plumbers are busy right now.
They diagnosed that both of my elements were blown in the water heater. Replaced both, and I had hot water in minutes. I was charged $125/hr. plus parts, Which seems quite high considering they were only here for 30 mins. Either way I'm grateful for having hot water again. I haven't priced other plumbers in the area, but I would hire them again for professionalism alone.
They diagnosed that both of my elements were blown in the water heater. Replaced both, and I had hot water in minutes. I was charged $125/hr. plus parts, Which seems quite high considering they were only here for 30 mins. Either way I'm grateful for having hot water again. I haven't priced other plumbers in the area, but I would hire them again for professionalism alone.
Peter S.
Jun 24, 2014
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1st Call Plumbing and Doug are top notch!
I've used them twice now. The first time for a gas water heater installation and most recently, a water spigot installation on the back of my house.
Doug and his other crew member were efficient and easy to work with. The water spigot they picked out was awesome as it looked very commercial grade and was installed to perfection.
I'd highly recommend 1st Call Plumbing!
I've used them twice now. The first time for a gas water heater installation and most recently, a water spigot installation on the back of my house.
Doug and his other crew member were efficient and easy to work with. The water spigot they picked out was awesome as it looked very commercial grade and was installed to perfection.
I'd highly recommend 1st Call Plumbing!
Kari B.
Jan 08, 2014
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I have used 1st call plumbing on three separate projects. New hot water heater, kitchen remodel and a total re-pipe of house and bath remodel. Again and again I am impressed at the friendly, professional, and on time service. The professional advice and guidance as I planned my project was invaluable. I felt very confident that prices were fair and I wasn't being over charged. I have recommended 1st call to friends and feel confident that are in good hands.
