Flooring Direct
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Flooring Direct
Welcome to Flooring Direct, Dallas / Fort Worth's premier Flooring and Installation store. Serving DFW since 1988, Flooring Direct provides Residential, Multi-Family and Commercial Flooring with award-winning Installation. Schedule your FREE in-home estimate and measuring appointment, and we'll bring samples of the Flooring you want to see to your home.

Since 1988 Flooring Direct has been serving all of Dallas / Fort Worth with low prices, superior selection and expert installation in all forms of flooring for Residential, Commercial and Multi-Family customers. Flooring Direct knows the latest design trends and has proven experience with the top performers in carpet, hardwood, wood-look, tile, stone, vinyl and laminate flooring.

We bring the store to you! Let Flooring Direct's flooring experts bring the showroom experience to your location. Don't waste valuable time running from store to store, eating away your flooring budget with money spent on gas. Let our experts bring the samples, selection and know-how to you.
Services
Flooring Direct was originally founded by Carrol Johns in 1988 with a mission to bring high ethics and superior quality and craftsmanship to the flooring business. With the company's relocation in 2014 to an all new 17,000 square foot building we took the opportunity to rename ourselves with the more implicit Flooring Direct.
Flooring Direct works directly with manufacturers, mills and craftsmen to make available the best flooring at low prices. You can view many of our showroom displays below. Call Flooring Direct at 888-466-4500 and schedule your FREE Estimate and Measuring appointment, and request to see carpet samples in the convenience of your own home - in your natural lighting, next to your furniture - that's true color matching!
Flooring Direct has remnants and surplus available at discount prices! You can purchase our remnants and surplus for your own project, contractors, or have us install it for your at a great savings. Remnants and Surplus are available on a first-come, first-serve basis. Availability is not guaranteed.
Flooring Direct makes it easier than ever to shop for new flooring and save more money than conventional retail flooring discounters all from the comfort and convenience of your own home. Flooring Direct brings the store to you! We bring you the latest and greatest in fresh ideas, the tried and true in use and experience, and an unsurpassed availability of inventory.
Dallas Fort Worth area apartment managers, property managers and landlords rely on Flooring Direct to provide flooring of maximum value and quality while minimizing their overhead expenses. Flooring Direct knows that your bottom line depends on getting not just low prices on a great selection of carpeting, vinyl and tile flooring.
Reviews (19)
Varna B.
Varna B.
Oct 14, 2021
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Thank you flooring direct for our beautiful wood floors! We highly recommend this company. Michael our sales rep was excellent and gave us several options to replace the carpet on the stairs and the entire upstairs of our home which included two bedrooms, hallway, game room, and media room. The entire process was seamless. From the time we ordered our floors to beginning installation was about two weeks. Of course it depends on the manufacture you chose. The installers were extremely neat, and left our house impeccable at the end of each working day. .It has been about a month since the wood floors
Travis G.
Travis G.
Feb 05, 2021
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***update***
In the end, Flooring direct did come and replace all the carpet to fix the issue noted below. They also took care of all other concerned that were addressed. Despite the long time it took to get fixed, I am satisfied with product and flooring direct has follow up a year later to make sure all concerns are still performing to my satisfaction and fixed additional concerns I had. Overall I am a satisfied customer.

***update***
We are soon to be going on 6 months without our carpet issue resolved. Carpet manufacturer had inspection of carpet done at least 2 weeks ago and was told we would
Doris M.
Doris M.
Feb 03, 2021
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They have a wide assortment of flooring to choose from in their warehouse. Everyone was helpful and the installers were professional and did an excellent job installing our new vinyl flooring. We love our new floors and would definitely recommend to others and would buy again from Flooring Direct!
Elizabeth J.
Elizabeth J.
Jan 23, 2020
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We just had carpet replaced on our stairs. Our sales person was Jake. He was incredible! We got 3 bids and went with FD- which was the best price. Communication was great and our carpet was installed within a week. The installers were so nice and hard working. They were very professional and listened to what we wanted. They had to match up a pattern and did a great job. We definitely recommend Jake and FD. We will defiantly use them again for future projects.
Tebra K.
Tebra K.
Mar 28, 2019
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We recently completed two major bathroom renovations in our master bathrooms due to the lack of quality craftsmanship when our home was first built 5 1/2 years ago.

To ensure the work was done correctly we hired our own plumber, shower enclosure vendor and selected Flooring Direct for all of our tile needs.

From the initial engagement with Hiro as we selected out tile up until the last contractor left our home after they completed the installation, our experience with Flooring Direct has been nothing less of stellar.

Although my husband and I fully know what we want, we don't exactly know
Andrew T.
Andrew T.
Mar 21, 2019
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Terrible experience for me. It was of those times when a seller will sell anything just to sell. This guy was name Chris. He said two guys would come to install my kitchen floor but instead one guy came. I was promised that these "two guys" can help move the fridge and stove for us but the one install guy complain saying they don't usually do it. He had trouble moving the fridge alone, afraid I'm thinking he will might break it. I called and said if another person was coming to him and they said no.

Then here's come the stove issue. Its a gas stove and I told the seller
Stephanie C.
Stephanie C.
Feb 14, 2019
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Short version - price and quality were good. We had a significant non-floor problem that cost FD real money to fix, and they did it. Buy with confidence.
Long version - Our sales guy, Steve E. was quite knowledgeable and easy to work with. He brought a wide selection of products, was not rushed, and applied no material pressure to close the deal. We got a good price compared to market after some minor negotiation.
We had carpet and hardwood being installed. Outbound communication could have been better, but we got all the information we needed when WE called them. Hardwood installation crew did
Nina W.
Nina W.
Sep 04, 2018
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Very happy we chose Flooring Direct to install new hardwood floors in our home and new beautiful carpeting in our master bedroom. We wanted to match the floors with the wood on our stairs and the salesman Tom, helped find a perfect wood to blend. The crew was efficient and worked nonstop, we were surprised how fast the work was completed. This company has been extremely nice and professional, I'd definitely use them again and tell others to do the same!
Dena F.
Dena F.
Jun 29, 2018
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We had carpeting removed from our 3rd floor of our 4 story townhome and replaced with engineered wood. Hiro did our estimate and was very thorough. He even came back a second time to re-evaluate another option due to the engineered wood being less thick that the hardwood at the top of our stairs it would but up against. His alternative solution actually reduced the cost of the estimate some. The planks were ordered and came in quickly and they were able to work with my schedule to install them. It took a little over 2 days to install and they look awesome. The installers were prompt, courteous
Indigeno U.
Indigeno U.
Jun 28, 2018
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If you want to deal with people who don't show up on time, who start the work prior to receiving and confirming the material, who won't take blame for anything and just blame their supplier for their wrongdoings, blame the construction business for late delivery, someone who you have to follow up with all the time, someone who don't cleanup after, someone who can't turn things off after use and just leave them running, who won't lock your doors when they leave for the day, and someone who violate their contract by placing charges on your credit card prior to the completion
Kenneth M.
Kenneth M.
Feb 17, 2018
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We decided to replace our kitchen floor after some water damage that occurred with a defective refrigerator. After looking around for a few days we finally decided on floor direct we like the material and the yelp reviews that we saw online. Floor direct started our floor job on Ash Wednesday they promised us it would take two days to complete. After starting the job they informed us that they needed one more day to complete the job. On the third day of the job, they informed us that they ran out of grout and could not complete the job as promised. They said they will return and complete the job
S. M. H.
S. M. H.
Nov 22, 2017
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Decided to give them another chance after my extremely poor initial experience with them a couple of years back but after my convo yesterday with the person on the phone and their lack of knowledge regarding the financing process, I felt less than confident in moving forward.

My goal was to find out if and how much I qualified for but discovered there was no process which I could find out without having a sales guy come to my home and do an estimate (see sales pitch) . Due to my busy schedule, this wasn't a very convenient path when I just wanted to confirm beforehand what my financial
Ryan F.
Ryan F.
Aug 17, 2017
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I have mixed feelings towards this company's management team, but first, I want to give HUGE accolades to their installation team. Every time they were at our house, they were clean, professional, and did an exceptional job. We had contractors to our house giving bids on painting the walls and complimented how well the floors looked, especially around our curved brick fireplace.

However, in our case, the installers could only do good with what information was given to them. We bought brand new floors and new baseboards, but the sale rep from FD only put the floors in the installation notes
Chris L.
Chris L.
Jun 26, 2017
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We had 3 bedrooms and 1 living space re-carpeted. Overall, we are happy with the quality of the product. The installation was quick and as painless as can be reasonably expected. Our living space had an upgraded pad prior to replacement. We pointed this out as a priority and were promised that the replacement pad would be comparable or better.

After installation, we did not feel that the new pad in this room was comparable. We contacted our salesman and were put in touch with a manager. Ultimately, they were unable to help us. Attempts to contact the owner, Dan, directly proved to be quite
Ty R.
Ty R.
Jun 01, 2017
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I have amended my initial negative review. Dan (the owner) called me directly and responded very favorably to my complaint and I am enthused and will report back when job complete.
Elesha N.
Elesha N.
Dec 15, 2015
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Chris has shown us exemplary service. He really knows the upcoming trends and can guide you and is extremely personable and likable person. He is extremely patient and will guide you on all ur tile needs !
Jason H.
Jason H.
Dec 14, 2015
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The sales professional and crew were excellent. We replaced all the carpet in every one of our rooms with laminate. We decided to replace the carpet on our stairs as well during this time. Both crews were great and respectful. They kept us in the loop and finished ahead of schedule. We love the way our house looks. The prices they offered could not be beat.
Ne M.
Ne M.
May 15, 2015
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I had been wanting to replace my builder-grade carpeting for some time. I was toying with wood, but it's hard to keep up... and most of my furniture is wood. Then, I heard on the radio about Flooring Direct having a sale on porcelain tile, and I'm SO glad I went with them.

Flooring Direct sales and service people were all very kind and professional. They have a HUGE selection, so I got just what I wanted. They came to my house with several of the kind I suggested I would want. You can also go to their showroom and see thousands of choices, wood, ceramic, linoleum, stone. They measured
Jo L.
Jo L.
May 01, 2015
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Removed water damaged solid wood flooring, scraped, and removed all floor glue, removed all debris and installed new floor tile in a "pin wheel" pattern, and stained and installed new wood base trim.

The sales contact Michael Potash responded to my request for quote within a day of my first contact. Mike was punctual to all appointment times. Mike was a good listener, very knowledgeable and professional.

The Flooring Direct work team arrived exactly on time as scheduled and were prepared and started immediately to work. The installers worked in a consistent, productive and very professional