Parley's PPM Plumbing
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Parley's PPM Plumbing
Winters are long and cold in Utah. Given how drastic the weather changes are in our region, it's in your best interests to insure your family and house are protected. The last thing you need is a broken water heater or furnace when winter strikes. Frozen pipes can burst, and once they do, you'll have to re-pipe your home and clean up a watery mess.

But summers in Utah can be as hot as the winters are cold, so keeping your air conditioner in tip-top shape is key to surviving. We offer AC repairs and maintenance to keep everything running smoothly. A cool and comfortable home equals a happy family. Don't hesitate to give Parley's PPM Plumbing, Heating & Air Conditioning a call for HVAC repair in Draper, UT and the rest of Utah County.

Don't wait to call us if you think you have a problem with your plumbing, heating, or water softener. Our customers have come to trust our expertise in a variety of circumstances. We can expertly repair tankless water heaters just as easily as we can perform routine maintenance to your air conditioner.
Services
Parley's PPM Plumbing, Heating & Air Conditioning opened its doors to Draper, UT and the rest of Utah County nearly 40 years ago, beginning a tradition of unparalleled customer service and quality HVAC repairs and installation. We're dedicated to your happiness. That means we arrive on time and investigate your system before diving blindly into the situation.
Plumbing maintenance is hardly fun to think about, but when something goes wrong with your plumbing, you'll want to address the problem as soon as possible. Luckily, Parley's PPM Plumbing is here to assist. We've served the Orem, UT community for decades with premier plumbing services and highly trained technicians.
Here's the deal: your plumbing system is only as good as you treat it. Sure, you can buy the most expensive pipes, and pay for the priciest plumbers, but none of it will make a difference in the long run. Wear and tear are, well, sort of unavoidable when it comes to plumbing, and there's not a lot to be done about it.
Maintaining your property's pipes is incredibly important in preventing future damages and breaks. Parley's PPM Plumbing Provides professional pipe maintenance services for Orem, UT residents. Just like taking your car in for an oil change and a tune-up, your plumbing system requires proper maintenance to help keep it running smoothly.
Have you ever experienced a broken pipe? These can be caused by a myriad of problems like natural disasters or freezing temperatures. The one thing that does ring true about these types of breaks is that broken pipes almost always result in water damage. Water damage comes in all shapes and sizes and can range from a small problem to a gigantic mess.
Reviews (20)
Rebecca Wilson
Rebecca Wilson
Dec 29, 2021
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I used them twice but will likely not use them again. They recommended Allstar services and repair to come camera our main line for free after Parleys cleared our mainline. After getting a second opinion on the results of the camera viewing we concluded that Allstar is not an honest company. They told us we needed to replace all our underground pipes $13k and that anything the backup water touched must be removed and that insurance would pay for most of it. All of the statements were false. They wanted to get started right away 2 days before Christmas. So glad we got a second opinion. Such a downer
Fredrick Fuller
Fredrick Fuller
Dec 16, 2021
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Jim was asked to install a Moen shower/tub faucet fixture in our downstairs bath. He had to go through the wall to replace the old faucet. They also replaced the sink faucet. They then replaced our old water heater. They did an excellent job and we appreciated it so much. I would have them back anytime. Tell them thanks for us
Services: Shower installation, Boiler installation, Tap repair, Tap installation
Jane Wilson
Jane Wilson
Nov 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Just the best, don't waste your time looking for anyone else..OG
Services: Heating maintenance, Boiler installation, Installation
Mark Jennings
Mark Jennings
Oct 22, 2021
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Positive: Responsiveness
At the beginning of our repair process we had some hiccups and struggles figuring out the issues with our leaking pipes. There were a few issues with the scheduling and dispatch but we were very pleased how management handled the situation. Jim made us feel very important as client and was great to work with.
Service: Pipe repair
Maurine Johnson
Maurine Johnson
Oct 16, 2021
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My furnace was not going on and my house was chilly. I called PPM and they found an appointment time to accommodate my schedule. When the technician saw my furnace, he noted the switch was on off. When he turned it on, the furnace came on. He was very kind and gracious and did not charge me for the call. Five stars for being accommodating and generous.
Sam Hadlock
Sam Hadlock
Oct 14, 2021
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Parley's helped me out in a pinch when I came home for the weekend and the kitchen sinks were backed up. Services like this are a bit costly, especially on a weekend, but competitors were booked out for days. Karston, the technician, came on a Saturday to snake the drain. He was professional, thorough, and cleaned up everything better than it looked before. Thanks for your great work.
Nicci
Nicci
Sep 25, 2021
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We had a great experience working with Parley's PPM. We had a complicated air conditioner problem that was created by the original installers and the Parley's people worked diligently to figure it out. We worked with James, Roger, and Rob - all were incredibly knowledgeable, on time and very professional - absolutely top notch. Delaney in the office was also great to work with - always positive and professional, and kept us informed about appointments and billing. In the future, I wouldn't call anyone else but Parley's PPM.
Tyler Sorensen
Tyler Sorensen
Sep 22, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
James and Collin are experts at what they do! They did an amazing job. They were on time, super professional, and cost friendly. I will 100% go with these guys again. They are people who you can rely on and trust. I recommend them!
Service: Ductless heating and AC services
Melissa Blackburn
Melissa Blackburn
Jul 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have worked with PPM for many projects and they do a great job. They are there when they say they will be, affordable, and do a quality work. They also solve the problem without up selling.
Robert Raleigh
Robert Raleigh
Jun 22, 2021
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I was extremely happy with their service. They got someone out within a relatively short time to give me a bid, and then they gave me the lowest bid among several other companies. They completed the work on the same day as the bid, did a great job on the repair. Their guy was very professional and courteous. I will be glad to call them again if I have any other plumbing issues.
Jennifer S.
Jennifer S.
May 14, 2021
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Great communication. They give you the first available appointment, arrive on time and, in the event their previous appointment finishes early, they call you to see if you are available a little earlier.

Ellery diagnosed and repaired the problem very quickly. "Knowledgeable" is a soft term for this group. They are "Experts!" Thanks, PPM!
David B.
David B.
Mar 30, 2021
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These guys do a good job. One thing I really like about them is that they quickly fix issues with any of their work. I had them do the plumbing for a bathroom remodel and after they left one of the pipes had a minor leak. They came out the next day to fix it. I like that they stand by their work.

As with all businesses, the different techs have different skill sets. I think Ellery is the best plumbing tech. He goes out of his way to make things look neat and clean.
Allen S.
Allen S.
May 28, 2020
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I called on PPM to fix a leaky bath tub. Colin was my super hero. He removed the broken threads, replaced the plug and sealed it up in record time. I am very pleased with PPM and recommend them for any plumbing, heating or air conditioning jobs. Thank you!
Aaron K.
Aaron K.
Jun 20, 2019
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I was dumb enough to call PPM to do two jobs for me but i will NEVER CALL THEM AGAIN!

1. Called PPM to do a simple fridge line installation. The tech showed up and said he could only do a fridge line installation if I replaced the water shut off valve since the water pressure was too high they claimed and it would cost an extra $300. I said whatever go ahead and fix it and after he left I had a horrible buzzing noise in the house every time the water turned on, so the tech came back out and just turned the water pressure back up so the noise would go away. This defeated the purpose of even
Kathryn B.
Kathryn B.
Aug 05, 2018
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I used PPM this week to install a new air conditioner and as I have been in my experiences in the past with them, I was highly impressed by the level of expertise and professionalism demonstrated! All the staff (both Casey's and Ellery) answered all my questions and provided detailed options.
They are not satisfied with "just making do", but consistently provide quality products and services.
I would recommend them (and have) to family, friends and others!
Kathy S.
Kathy S.
Apr 20, 2018
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I WROTE A REVIEW YESTERDAY I want to discard about Jaron's work. I tried to delete it but Yelp would not let me even edit it. I was talking about Jaron. I am Kathy Smith. He came back and explained everything that he did, and why they use plastic pipes now, and he gave me back my tub faucet. They are a good company and I will use them again.
Jean W.
Jean W.
Aug 22, 2017
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We all find ourselves in need of a plumber now and then when things get backed up. Or, in my case, when you need a gas line pulled, and a shoddy shower valve install made right.

Ellery, from Parley's, showed up on time - for both appointments - was extremely respectful of both me and my home, and did a fantastic job with both projects.

My new shower valve had been botched during install and left for dead. I didn't even know everything that was wrong with it. All I knew is that my brand new $1,200 shower valve didn't work. Ellery took one look at it and explained what was wrong
Melody R.
Melody R.
Apr 03, 2015
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I am a realtor and my seller lives out of town. When I called to get an estimate on a repair that needed to be made, the receptionist took my information to have a professional call me and within ten minutes I was able to get a second opinion over the phone and scheduled an appointment for the next day to get an estimate.

Robert was very knowledgable and answered all of our questions about the water heater and the manabloc.

We scheduled him to make the repair and he was easily accessible when I needed to change the time of our appointment. The replacement of the manabloc took less than 2 hours
A. T.
A. T.
Jul 01, 2013
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We have used PPM (now Parley's PPM) for years for our home plumbing and HVAC needs. They've fixed our furnace, our boiler, put in new plumbing on a bathroom remodel, installed an entire Mr.Slim heating & a/c system, and I'm sure a few other things I can't remember. They are professional, prompt, and best of all they fix it RIGHT. I've never had to call them back and have them re-do anything like I have with a lot of other home repair companies. I would highly recommend Parley's PPM!
Hillary S.
Hillary S.
Aug 13, 2011
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I am remodeling areas of my house and ran into some trouble. I needed someone to come out quickly. I found PPM and they were able to help. They came out fast. They were friendly, educational, and quick to help. I had to replace lots of angle stops, a leak in my kitchen, and then lastly the garbage disposal. They suggested putting in heavy duty disposal which I was happy about (Badger 5 xp) and finally the bill came. $807!!! I found the same garbage disposal in other places and online for $100! I am very happy with their service but feel like I paid WAY to much!!! If only my husband had been home