Yellow Dot Heating & Air Conditioning is your friendly source for HVAC Repair, Replacement, Service and Installation in Raleigh. Yellow Dot Heating & Air Conditioning in Raleigh is your local heating and air conditioning, plumbing and electrical service available since 2002. As a long-standing company, our experienced team that are equipped to provide our customers with high quality and efficient service.
Call now for air conditioning, heating, plumbing or electrical service and we will help you out. Your complete satisfaction is guaranteed. As your community whole-home service company since, Yellow Dot Heating & Air Conditioning is proud to offer outstanding plumbing service, HVAC repair, electrical repair service and HVAC installation for homeowners and businesses.
Your heating and cooling system is an essential part of your home. But you probably don't recognize how much you rely on it until it malfunctions, and you have to have HVAC repair in Raleigh. We understand it's problematic to be without it, especially when your air conditioner stops working on the hottest day of the season.
Call now for air conditioning, heating, plumbing or electrical service and we will help you out. Your complete satisfaction is guaranteed. As your community whole-home service company since, Yellow Dot Heating & Air Conditioning is proud to offer outstanding plumbing service, HVAC repair, electrical repair service and HVAC installation for homeowners and businesses.
Your heating and cooling system is an essential part of your home. But you probably don't recognize how much you rely on it until it malfunctions, and you have to have HVAC repair in Raleigh. We understand it's problematic to be without it, especially when your air conditioner stops working on the hottest day of the season.
Services
Yellow Dot Heating & Air Conditioning partners with several great financing companies to provide easy and affordable monthly investment plans so you can feel comfortable purchasing your new air conditioning and heating system. We offer a variety of promotional and fixed rate plans to fit your budget and needs.
Your comfort is our prime concern at Yellow Dot Heating & Air Conditioning, because we recognize how unbearable it can be when your residence's central air conditioner breaks down. When you reach us for air conditioning repair in Raleigh, you can be assured your call will be taken by an actual person.
At Yellow Dot Heating & Air Conditioning, we're experts at maximizing the lifespan of your air conditioner through professional maintenance and repairs. Unfortunately, no air conditioner lives forever. When you're ready for your next air conditioning installation in Raleigh, our experienced technicians will have your cooling up and running again soon.
Don't permit a faulty air conditioner cause trouble this summer. Air conditioning maintenance in Raleigh from the Yellow Dot Heating & Air Conditioning pros is the your best bet to provide trouble-free execution all year long. Similar to a car, your air conditioner requires a yearly tune-up as well.
Save on Air Conditioning Replacement in Raleigh with Yellow Dot Heating & Air Conditioning. When you utilize the heating and air conditioning experts at Yellow Dot Heating & Air Conditioning, we'll make the work quick and easy. Beginning with a free estimate and finishing with professional installation upheld by a 100% satisfaction guarantee.*
Reviews (27)
Kevin L.
Dec 28, 2021
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Called them last week with a furnace issue, got through to a very personable customer service agent who took down all of my details. She then proceeded to tell me at the end of the call that "dispatch" would call me to set up an appt etc. and tell me when they could come out. I expected to hear something within 30-45 minutes.
Almost 6 hours later they called me. At that point, I'd already hired someone else who had fixed the issue and was just leaving who used to work for Yellow Dot. Needless to say, I told them the call back was too late. This is not the company it used to be.
Almost 6 hours later they called me. At that point, I'd already hired someone else who had fixed the issue and was just leaving who used to work for Yellow Dot. Needless to say, I told them the call back was too late. This is not the company it used to be.
Rk A.
Dec 22, 2021
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Don't use this Raleigh, NC, company. They shouldn't even get one star. Even when they make appointments using time-frames of 3, 4, or 5 hours for FULLY PAID annual HVAC maintenance contracts, they don't show up and/or they don't call to keep the customer informed. If you insist on an actual appointment and not a 4 or 5 hour window, they will simply lie and say, "yes, you have an appoint at such-and-such time." That will not be the truth. And you may not hear from the technician until hours later...if at all. Missed "appointments" just puts you back
Patty W. Anderson
Nov 17, 2021
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My mom had a new furnace installed almost a month ago. It is still not working. She has been told it has been fixed over and over, but it is still not fixed. She is in her 70's. This is utterly ridiculous. She also gets the run around from management. They do not call her back, instead a receptionist. DO NOT RECOMMEND AT ALL.
Margaret G.
Sep 30, 2021
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Surprise!! It's almost October and never heard from a manager. Actually had someone call and say that it was time to get our unit maintained. Told him about my issue with Yellow Dot and poor service and he was apologetic and would have the manager contact us and still nothing. Poor management and poor service. I would never use them again. I advise you to do the same.
Marie G.
Sep 16, 2021
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They came took diagnosis fees $106 and gave me aquote for the repair, I submitted to my home warranty and got the approval, called them again to do the job as quoted, they asked for another diagnosis and dispatch fees $106 in addition to fixing the capcitor and charging as quoted previously and when I tried to understhe logic behind charging me more than the quote, they hang up on me....disrispectful, greedy and doesn't respect their own written diagnosis.
Eloy C.
Jul 30, 2021
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Michael R.
Jan 26, 2021
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Electrician came out for second visit as we had same problem as before. Literally took him 15 minutes to figure that out and fix it. As it was associated with the work done previous there was no charge. He's great because he did try price gouge or make things seem more than what they were. Excellent integrity.
Mai D.
Nov 18, 2020
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I had Yellow Dot to come out and perform a plumbing job on Saturday November 7, 2020 on my rental property since there was a leak and had to completely shut the water to the house off. Dwayne Davis was our plumber and he was scheduled for 4PM. Dwayne did not show up at 4PM. At 5PM, I call Dwayne and he told me he is 2 hours away and cannot get to my property until 7PM. We there have been no water in the house for at least 6 hours now. We still have to wait. At 7PM there was no sign of Dwayne. He finally showed up at 7:45PM. I got a call from Dwayne at 8:20PM, which I thought he was going to let
Nadia G.
Nov 07, 2020
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The heat was not working and we had someone coming to put a temporary fix, unfortunately the next day there was a smell like mold of humidity, but we called and got all our questions answered and also another technician came to double check it was nothing dangerous. We are still waiting for the permanent fix but we think the service is good and they get things resolved.
Ivy L.
Jul 27, 2020
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Shail R.
Jun 17, 2020
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It's a very Dishonest Company.I don't want to give even a Single star.
Our AC stopped working ( No cold air coming in), so when we called they sent their technician to check and after looking at the AC unit outside he said due to high pressure the fan got shut down and once restarted it worked but still were are not getting cold air as he was about leave we asked him to check again as we are not getting cold air from the Vent then he came in checked and said that Zone board has issue and said the part need to replaced .when we mentioned that we still have warranty they said they
Our AC stopped working ( No cold air coming in), so when we called they sent their technician to check and after looking at the AC unit outside he said due to high pressure the fan got shut down and once restarted it worked but still were are not getting cold air as he was about leave we asked him to check again as we are not getting cold air from the Vent then he came in checked and said that Zone board has issue and said the part need to replaced .when we mentioned that we still have warranty they said they
Ted L.
Jul 16, 2019
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Yellow Dot is the worst HVAC company I have ever worked with.
They installed a completely new Heating/Cooling system in my new house. I have had them out three times during the first summer to correct a leak and damper issues. Now that we are into our second summer with the new unit, the AC won't cool the upstairs. A new system should not have this many issues.
Now they want to start charging me because the system is out of warranty. If I have to pay someone, it sure won't be these guys. They are more expensive than the competition, do sub-par work, and use the cheapest parts and components
They installed a completely new Heating/Cooling system in my new house. I have had them out three times during the first summer to correct a leak and damper issues. Now that we are into our second summer with the new unit, the AC won't cool the upstairs. A new system should not have this many issues.
Now they want to start charging me because the system is out of warranty. If I have to pay someone, it sure won't be these guys. They are more expensive than the competition, do sub-par work, and use the cheapest parts and components
Carolina M.
Jun 26, 2019
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NEVER AGAIN!
Day 1: Began having troubles on a Thursday at 4:30am. Called Yellow Dot that morning and was told a technician would be out Friday morning.
Day 2: Technician arrives Friday 6:30pm. Parts needed and will be out Monday or first thing Tuesday to install.
Day 5: Called Monday - parts ordered. Will be out Tuesday or Wednesday to install.
Day 6: Called Tuesday - parts received and are in the back. Will be out at 8am Wednesday to install. We were assured the technician would be on time, if not early and reconfirmed this since we had to take off work in order to be at home
Day 1: Began having troubles on a Thursday at 4:30am. Called Yellow Dot that morning and was told a technician would be out Friday morning.
Day 2: Technician arrives Friday 6:30pm. Parts needed and will be out Monday or first thing Tuesday to install.
Day 5: Called Monday - parts ordered. Will be out Tuesday or Wednesday to install.
Day 6: Called Tuesday - parts received and are in the back. Will be out at 8am Wednesday to install. We were assured the technician would be on time, if not early and reconfirmed this since we had to take off work in order to be at home
Jim P.
Apr 25, 2019
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I had a problem with my thermostat, yellow dot had done the installation 2 yrs. ago so I was told they had the warranty info. I called and was told it would be 105.00 for them to show up plus labor. They were here for 29-30 minutes , they snapped the defective thermostat off and snapped the new one on. Then they charged me a total of 262.00. 105.00 for service call and 157.00 for 30 minutes of labor which equals 314.00 an hour for labor. They won't return your calls. All this for an 80.00 thermostat.i don't have a problem paying for services, but this is price gouging. Avoid Yellow Dot
Chey Sarai
Nov 09, 2018
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Vanessa Dunston
Nov 08, 2018
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Zedthedog Reil
Sep 20, 2018
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John L.
Sep 08, 2018
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On August 30, 2018, our first-floor a/c stopped cooling. I called Yellow Dot Heating and Air, 1203 N. New Hope Road, Raleigh, NC 27610. We have a/c for the second floor as well, but it was cooling. They came out 08/31/2018. I was told that there was a service charge of $95 for diagnosing, checking the unit(s).
The technician would not check the other unit unless he was paid an additional $80. I had a problem with that. A capacitor was replaced in the downstairs unit for a charge of $230.00. I was not given the replaced part. The only invoice provided me said the part was used and did
The technician would not check the other unit unless he was paid an additional $80. I had a problem with that. A capacitor was replaced in the downstairs unit for a charge of $230.00. I was not given the replaced part. The only invoice provided me said the part was used and did
Tonia O.
May 24, 2018
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I'm beyond pissed! We haved been with this company for many years. Boy they have went down hill fast!!!
We have had two appointments with them both of them they have neglected to show up to both of them. I called the company both times to find out what happened. First appointment time 10-2 (no exact time) first mistake!
The first time they decided someone else needed more help than me (someone had no air) ok thats cool "how about a courtesy call"? No!?! I waited two extra hours then I FINALLY CALLED THEM and after waiting 32 min. to get through to them they tell me the reason for
We have had two appointments with them both of them they have neglected to show up to both of them. I called the company both times to find out what happened. First appointment time 10-2 (no exact time) first mistake!
The first time they decided someone else needed more help than me (someone had no air) ok thats cool "how about a courtesy call"? No!?! I waited two extra hours then I FINALLY CALLED THEM and after waiting 32 min. to get through to them they tell me the reason for
J'Sean White
May 13, 2018
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Betty W.
Mar 18, 2018
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I have been a customer for 15 years but am switching. I had 2 appointments for preventive maintenance and they never showed up during the 4 hour window. I wasted 8 hours of my time. No apologies from a Yellow Dot.
I learned that they have changed management. They probably will lose many customers who remember when Yellow Dot was a good company.
I learned that they have changed management. They probably will lose many customers who remember when Yellow Dot was a good company.
Cassandra H.
Feb 17, 2018
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We called today (40 degree day) when our heat cut out. The thermostat didn't seem to have power and we tried all the google suggestions. There was a company sticker on the furnace, so we decided to call Yellow Dot.
Thomas come out within two hours and diagnosed the issue in seconds. It was $90 ($40 with coupon online) for him to come out (no extra for weekend visit), plus $120 for him to fix the disconnect switch. He fixed the switch in about 10 minutes. He said it was very common in our neighborhood, not the first he's fixed out here. He did a great job showing us what the issue had
Thomas come out within two hours and diagnosed the issue in seconds. It was $90 ($40 with coupon online) for him to come out (no extra for weekend visit), plus $120 for him to fix the disconnect switch. He fixed the switch in about 10 minutes. He said it was very common in our neighborhood, not the first he's fixed out here. He did a great job showing us what the issue had
Bennett M.
Jun 26, 2017
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Called Yellow Dot to come diagnose our blower not working...technician was there for about 15 minutes ($96 dollar just for them to come out and look) and said we needed a new blower motor, which was not available and had to be ordered. The order process took over 4 days, mind you we have a 2-month-old, with no status updates from Yellow Dot. The receptionist(s) were extremely rude and would not (probably could not) provide any relevant information on when we could expect the technician to even come out.
You have a choice when it comes to air repair and I would advise against using Yellow Dot.
You have a choice when it comes to air repair and I would advise against using Yellow Dot.
Mary S.
Jun 16, 2017
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Right now, if I could rate Yellow Dot lower than 1 star, I would. Our AC went out last evening. They claim to have 24 hour service. When a technician called me back after I called for service, he said he didn't think he could get out last night. I called an hour later to see if I could get anyone out and he said he wouldn't be out. I just called again this morning (7:15 am) and the person who answered the phone suggested I call back at 8 when their normal business hours begin.
Yellow Dot's website claims that they have 24/7 service. I have a maintenance agreement with them. What
Yellow Dot's website claims that they have 24/7 service. I have a maintenance agreement with them. What
Mark Simmons
Dec 22, 2016
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I cannot recommend this company in any way. I had them out for a routine tune up to prep for the Summer heat. During the visit, the technician attempted to get us to buy a piece of equipment we don't need and get another replaced at an astronomical markup. Our dual run capacitor needs to be replaced and they wanted to charge $215. When asked how much of that was labor, the response was "we're a flat rate company." Translation: we don't want you to know that we're charging you $88 for a $17 part. On top of all that, when I said I would think about it, he said okay, but if they had to come back there
Justin Ballard
Dec 11, 2015
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Biggest rip off I have ever experienced in my professional carpentry career. I needed emergency service, and I understood that they charge 135$ just to show up. They made sure to tell me that after every call after I got piped through the system. But after waiting for almost 2 hours after one person tells me they are on their way only to find out, after calling again an hour later, that the service man is finishing a job and will be heading to me soon?? This was on a Friday at 5:30pm.
Then when he finally arrived after I had removed the compressor cover, after turning the thermostat off and removed
Then when he finally arrived after I had removed the compressor cover, after turning the thermostat off and removed
Andriy Rysin
Dec 22, 2014
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