Normandy Carpet
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Normandy Carpet
From carpet cleaning to upholstery cleaning, and tile and grout, we are your full service floor cleaning and restoration team. At Normandy Carpet, we hold ourselves to the highest standards. Our flooring specialists are IICRC certified and happy to give you trusted, proven advice to help you find and care for your floors.

We also provide superior service for your oriental rugs. We specialize in the deep cleaning, treatment and care of carpets, upholstery, tile and grout, rugs and much more. With Normandy Carpet's team of professional upholstery cleaning pros on your side, you can rest easy. Let our expert upholstery cleaning team handle it all, so your furniture can look newer and cleaner than you ever thought possible.

Enjoy beautifully clean area rugs through our experienced and knowledgeable area rug cleaning services. Put our 40 years of expertise to test and see the difference -just don't be surprised if your friends and family comment on your "new rug"! Oriental and Persian rugs have been woven using delicate techniques spanning thousands of years.
Services
We pride ourselves on our spotless reputation - and nowhere is that more evident than in the personalized, one-on-one care and the professional, dedicated service we provide. From steam cleaning and carpet installation to area rug cleaning and oriental rug cleaning, no job is too big or too small for Normandy's team of professional carpet cleaners.
Whether it's new carpeting or carpet repair, trust our residential carpet and flooring experts for all your floor care needs. Got stubborn stains on your carpet that won't come out no matter how hard you scrub? Let Normandy Carpet's team handle it. Spills and spots won't stand a chance with our thorough carpet steam cleaning.
Normandy Carpet is the first choice in new flooring installation for Gaithersburg, MD, and surrounding areas. We have highly qualified installers and new flooring consultants to ensure a smooth installation process. We have been providing carpet, hardwood, and luxury vinyl tile installation services in the DC Metro Area for residential and commercial properties since 1974.
Normandy Carpet has cleaned carpet in homes across the DC Metro area since 1974. Over our decades of cleaning carpet, we have set the standard on professional carpet cleaning and exceptional customer service. Our certified service technician will inspect your carpet, measure the area to be cleaned, answers your questions, and provides a written proposal to complete the cleaning.
Normandy Carpet has cleaned area rugs in homes in DC, MD, and VA since 1974. When searching for rug cleaning service, we are able to clean any fine, oriental, or standard area rug in our plant. We can pick up and deliver your rugs, or you can drop them off at our cleaning plant in Gaithersburg, MD.
Reviews (25)
Aida Middel
Aida Middel
Oct 26, 2021
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Great job, friendly crew my rug looks brand new.
Service: Area rug cleaning
Andrew Damoah
Andrew Damoah
Oct 18, 2021
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Positive: Professionalism
Adrian was fantastic. He always does a great job and very professional.
Service: Carpet cleaning
C. Lee
C. Lee
Oct 18, 2021
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I had not had my all carpets cleaned since 2019, i.e. before the pandemic so they really needed some care. Normandy did the same terrific job that I remembered removing all the stains, even from my Turkish and Pakistani carpets. The pick-up/delivery crew was very professional. Office staff promptly answered my questions about billing. I had a coupon in 2019 for ten percent off so I have asked to be put on the mailing list again. I will use Normandy again and would recommend them to others.
Lynne Myers
Lynne Myers
Oct 01, 2021
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I unexpectedly became a cat owner 5 plus years ago after I fostered 2 mature cats while trying to find them a good home. In the process, I learned to love the kitties and kept them. My home was furnished before I adopted these cats with carpets and fabrics that were not cat- proof. Thank goodness for Normandy. They have cleaned and repaired my furniture and carpets and did a great job. The servicemen who came to my house were pleasant and professional.
Normandy has my respect and loyalty.
Jamie DeFelice
Jamie DeFelice
Sep 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Normandy is great. Any time we need our carpets cleaned we will use Normandy. When it is time to replace our carpet Normandy will handle that as well. They are a must use company for your flooring needs.
Service: Carpet cleaning
Lee Barnes
Lee Barnes
Sep 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I Have used them for over 30 plus years always excellent service , especially in small emergencies or scheduled cleanings, and very fairly priced
Services: Carpet cleaning, Upholstery cleaning
Kevin Wheeler
Kevin Wheeler
Sep 13, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great experience! Called them and they were out to bail us out the same day! I would highly recommend Normandy Carpet!
Service: Carpet cleaning
Hugh Sutherland
Hugh Sutherland
Mar 04, 2021
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I let a leaking potted plant stain a nice woven rug. The stain was not removable. Per the owners suggestion, I asked them to cut down the rug about 12” on all 4 sides and eliminating the stain. The team who picked up, and brought the rug back were very good, moving my furniture and calling one hour before their arrival. This is a great little carpet company.
Dumbarton Management
Dumbarton Management
Feb 11, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have used Normandy Carpet for over 15 years at multiple properties that I've managed, and my own carpet and upholstery cleaning needs. Everyone at Normandy is always professional, polite and easy to work with. I highly recommend them.
Services: Carpet cleaning, Area rug cleaning, Upholstery cleaning
Peter Dowling
Peter Dowling
Jan 25, 2021
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Excellent Job! I had a very soiled carpet that another company would not clean after seeing pictures. So I called Normandy. They did an excellent job. The carpet looks brand new! They were on time, took their time and finished within the time they said they would. They were courteous and knowledgeable. I recommend Normandy highly.
Bill P.
Bill P.
Nov 25, 2020
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Three cheers to Normandy for doing an excellent job cleaning our sofa and removing the red wine stain.

Rigo and Ricky were a pleasure to deal with, arriving as scheduled and carrying out the cleaning with thoroughness.

Highly recommend.
Pamela S.
Pamela S.
Feb 12, 2020
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Normandy Carpets just left my home and they were absolutely wonderful! Rigo and Mo did a great job amd were so very nive and helpful. So glad my neighbors recommended them! I will be using them again and again. Christine who called to confirm the appointment deservs6a shout out as well!
Paul V.
Paul V.
Jan 22, 2020
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The standard for carpet cleaning in DC. I had my 100 year old Isfahan Persian rug cleaned and it looks amazing! In addition, I had Normandy clean another rug, clean my velvet Baker sofa and the carpet in my second bedroom. I couldn't be happier. Their customer service and professionalism are top-notch.
Amy C.
Amy C.
Aug 30, 2019
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It was really easy to schedule with Normandy and everyone was very nice and helpful. Communication was excellent and the guys showed up right on time. They cleaned carpets that were 14 years old and they look like new. Will definitely use them again.
Cathy C.
Cathy C.
Nov 21, 2018
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I'm still in shock at the extraordinary level of customer service!! First, they squeezed me in to clean a rug that had pet stains before Thanksgiving. The following week when the carpet still smelled from the chemicals they used, they offered to come back the day before Thanksgiving to rinse it. But because I have a child with chronic illness coming home, I decided to put the rug in the garage till after the holidays. When I called to reschedule they offered to pick the rug up and take it to really clean and rinse it free of charge.
I've used this company for years and will plan to do
Y. J.
Y. J.
Aug 14, 2018
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After using them for years there service is now unacceptable. Unsure if this is because Richard their long term plant manager retired. Since this time they have ruined two of my rugs. Most recently as recent as last week. Carol at Normandy stated my rug shrank and was returned with tattered/curled edges because my Mitchell Gold rug was cheap. She kept on repeating that my rug was cheap (5x8 for $1,000). They've become rude and unprofessional. Beware of using their services.
Susan S.
Susan S.
Apr 03, 2018
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Normandy Carpet offers excellent, high quality services at reasonable prices. Adrian and his assistant, Andrew, did a fine job cleaning four chairs, a love seat, a couch, and a very dirty den carpet. Two of the chairs have expensive silk upholstery which they very carefully dry-cleaned, removing a stubborn olive oil stain from one of the chairs. Adrian and Andrew were highly professional and courteous, and their efforts were very much appreciated. I've been a customer since 2009 and Normandy has always met and exceeded my expectations.
Benjamin M.
Benjamin M.
Nov 11, 2017
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If you are looking for carpet cleaning absolutly give them a call and ask for Victor, my carpets look brand new! Crew arrived ontime were curtious, and really did a great job.
Donna L.
Donna L.
Aug 17, 2017
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This was one of the best experiences ever! They were extremely reasonable, polite, timely and neat! We had some extremely hard stains on light beige carpet that I was sure were not going to come out totally. We were pleasantly surprised when the stains came out totally.
I highly recommend them and will be having them come out to clean the rest of the carpets in the house soon!
Therese P.
Therese P.
Feb 22, 2016
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VERY reasonable prices, polite, humble service.
They picked up two silk-covered, expensive (Henredon) Louis XV chairs that were in a smoker's house for 40 years. They cleaned the stains and got every scrap of smoke smell out of the down cushions. I was so pleased... Richard was as polite and professional as they come.
Highly recommend.
Marlee F.
Marlee F.
Dec 07, 2015
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Normandy carpets has been cleaning my fine orientals and wall-to-wall for over 20 years. They are fantastic. I have used both on-site services and in-store services for minor carpet repair and cleaning. They are very knowledgeable, friendly, honest and reliable. I highly recommend them.
N. H.
N. H.
Jul 15, 2014
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I used Normandy carpet to clean the wall to wall carpet in my home,, as well as oriental rugs and even my outdoor furniture cushions. They were excellent, Everything looks amazing! The guys that came out, arrived right on schedule, they were very professional. They explained the process, moved my furniture and put everything back as it was. Normandy Carpet is the best carpet cleaner to use in the Washington DC, Baltimore and Virginia area! I highly recommend them!!
Judith P.
Judith P.
Jun 19, 2014
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Normandy Carpet came and cleaned my carpet and three area rugs. This was the first time that I used them and their technicians did a wonderful job of cleaning.

I had two Aubusson rugs, one very large and they had never been cleaned. Now they look just like I purchased them yesterday.

My carpet looked very fresh and clean when it dried fully and feels very clean. I am so happy with the results that I will call them only from now on and recommend them to all my friends.
Filipina P.
Filipina P.
Feb 29, 2012
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I am very pleased with Normandy Carpet Care. I was renting a three-story, 3 bedroom townhouse with a basement here in Gaithersburg and I needed to get the carpets professionally cleaned to get my security deposit back.

Craig, the general manager, came over to our house very quickly and provided me with an estimate. Our house was going to be totally empty and no furniture needed to be moved, so he said it would be fairly quick for his team to complete the job. He was professional and very understanding, especially when I needed to change the date and time of my cleaning two times.

Victor and
Shalini G.
Shalini G.
Mar 25, 2011
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These guys came to clean our carpet and created three huge reddish brown stains. When I asked them to come back to deal with the mess they'd created, they claimed that they hadn't caused the stains. I really wish I hadn't called them at all.