Richards Heating & Air
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Richards Heating & Air
Although we're lucky to have reasonable weather most of the year, we still need our heating systems to be ready for those cold nights. With Richards Air Conditioning Company, Inc., you'll enjoy exceptional heating repairs, maintenance, and installations all year round. Our qualified technicians are always ready to help keep you and your family safe and warm.

We put a lot of dependence on our air conditioners in the hot summer months. At Richards Air Conditioning Company, Inc., we're more than qualified to help you maintain your system in great working order. With regular A/C service, reliable repairs, and efficient air conditioner installations, you can trust you'll stay cool all summer long.

Our professional technicians will always ensure you have the care and attention you deserve. To learn more, contact us today or visit the pages below! We don't always think about the air we're breathing.
Services
Since 1959, Richards Heating & Air Conditioning Co. has been designing, installing and servicing residential air conditioning and heating systems in the Washington Metropolitan area. We install "total comfort conditioning" systems to meet the unique configurations of individual homes, recommending systems that fit each customer's needs.
The success of Richards Heating & Air Conditioning Co. is a credit to all of its employees. Throughout the entire company, a feeling of pride in our work, dedication to our job and respect for our customers prevails. Each person at Richards is proud to be part of a highly-respected team.
When any little thing goes wrong with your cooling unit, you notice. No one wants to live with high energy bills, uneven temperatures, poor air quality, excessive humidity, dripping, icing, bad smells, or elevated operational noise. As annoying as those problems are when handled quickly and properly, they are easily repaired.
Your cooling system is essential to the enjoyment of your home. You need dependable, efficient, and safe operation. Malfunctions, property damage, poor air quality, and unnecessarily high energy bills are problems best avoided. Richards Air Conditioning Company, Inc. has the protection you need. Seasonal maintenance, completed by our NATE-certified specialists, keeps your air conditioner running in peak condition.
Living in the Falls Church area, you depend on your air conditioner for cool, affordable comfort. You want consistent performance, proper dehumidification, and energy efficient operation. And how about some much-deserved luxury as well? Installed by the professionals from Richards Air Conditioning Company, Inc., home temperature control is the key to a superior way of life.
Reviews (18)
Colleen M.
Colleen M.
Jun 28, 2021
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Big thank you to Sharpe & Richards for making us a priority this morning we got back from camping on Sunday to a house that was 83 degrees, we called night service around 4pm and was called about 8am that Sharpe would be there before 9. Great service & professionalism he had it fixed within half an hour we highly recommend Richards Heating & Air Conditioning
Jay K.
Jay K.
Jun 18, 2021
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Had an installation done by this company; basically they do it in a way that you will be chasing your tail to fix the problems in the unit and will be completely dependent on them to fix the problem. Questionable business ethics.
T. C.
T. C.
Feb 21, 2021
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They fixed my furnace the same day (in two separate visits), but the tech wasn't friendly and clearly wanted to replace rather than repair. When he was here and performing the repair, I listened intently and heard that the furnace was running very quietly/smoothly. As soon as he left, the furnace began rattling and is making me feel nervous that the repair won't last. I won't be able to use them again.
Christine M.
Christine M.
Oct 26, 2020
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In 2018 we chose Richards (out of three companies) to replace two HVAC systems for a cost in excess of $15,000. Bad decision. The AC in our primary HVAC system stopped working twice this summer. Now the same HVAC system is not heating. Richards was not available for repairs within a reasonable time, and the company was unresponsive to our calls and concerns about costly repairs only two years after purchase of high end systems. All three times, we have had to call in another HVAC company to fix the problems. Not sure whether Richards installed a bad HVAC system they had sitting around or
Patti S.
Patti S.
Mar 13, 2020
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Richards is the absolute best!! From the first phone call to the completion of the job they were professional and caring!! After a horrible experience with another heating and air conditioning company who didn't show up not only once but twice the prior week Richards proved to be the opposite end of the spectrum! They called to let me know the techs were on their way. While they could've installed a universal igniter it was not the exact one the furnace needed so they located one in minutes went and got it and installed it! That is true customer service and caring! I cannot recommend
Lorena F.
Lorena F.
Feb 12, 2020
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It was an absolute pleasure to work with Richard's. I worked with John Smith, one of the owners, to get an estimate for my new water heater. He took a personal interest in helping us find a perfectly sized water heater for our small space. And he researched to figure out how to get us an extended warranty. He did not charge to come and check out our strangely configured space, as many others wanted to do. The guys showed up exactly on time and installation was a breeze. John actually came out mid-day to see how it was going. The guys did a great job and cleaned up before taking off at the
Carmen Z.
Carmen Z.
Nov 22, 2019
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I personally made an appointment for 11/21 and the person who I talked to gave me the 8-12 time frame. My husband stayed at home waiting for the technician who never came, and when we called the person at Richards said it wasn't on the agenda.
This is unacceptable, unprofessional and frankly disappointing, I've been a loyal costumer for more than 10 years and I'm sorry to say that the quality of your service has gone downhill. I Hope you take the proper steps and avoid this from happening again
Emily R.
Emily R.
Mar 05, 2019
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We are very, very happy Richard air-conditioning customers for 10+ years. And we continue to be impressed by their service. We recently had an issue that required a lot of attention to detail and patience, and we were so happy that Richards stuck with us to find the problem and solve it. Their techs are top-notch (thank you Herbert and Sharp!), and thank you to Richard himself for his personal involvement and interest in getting it solved.
Carvaka G.
Carvaka G.
Feb 02, 2019
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I am really surprised at such a mediocre rating for Richards, my experience was stellar.

I found the owners of the business to be highly experienced and knowledgeable. Jim heard my requirement of needing to replace the HVAC system and the water heater in my condo over the phone and knew exactly what I was talking about and even gave me a quote over the phone. He did come in the next day to take a look at the existing system and said that it was exactly like he imagined it. Later I got an official quote from him which was the same as what he had quoted over the phone.

The quote blew every other
Diane B.
Diane B.
Oct 25, 2018
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Richard's installed an attic furnace and AC unit the same day. They did an excellent job! We got 3 estimates for the same equipment from established hvac vendors and they were significantly lower.

They were professional, punctual, clean and scheduled the job quickly. The Sales person explained their work culture and I felt comfortable with everything. They also sent two teams so they were done earlier which was nice.

I have some experience with HVAC installations and I am so glad I called them! I recommend them strongly and would use again!
John N.
John N.
Oct 15, 2018
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I can't believe Richards' wanted $125 'diagnostic fee' just to show up. I asked if is a minimum fee in in case I didn't want the work done or if it was something super cheap like a loose wire. Nope, the $125 is on top of everything else like labor and parts. I called one of the top rated companies on yelp... no such charge. I called Richard's back and cancelled my appointment. At least they let me know about the fee ahead of time.
Peggy E.
Peggy E.
Oct 09, 2018
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Richard's has been servicing my residence and rental home for 10years and I had to end it today. I called for an appointment at my rental home and was advised that they have a $125 fee just to show up. I was so befuddled. I asked if that amount was applied to the labor and material for any work done and was told "no." I'm very disappointed especially since I just had them to my home just a month ago and was charged no fee. What a shame such a good company has to make such a poor decision.
Dan R.
Dan R.
Jul 18, 2017
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I called to request a technician visit because the ac was not blowing cool air. The technician came the next day while my wife and I were out of town so our adult son handled the matter.
When the work was done, my son called me so that I could speak with the technician. I was advised by the scheduler when I first called that there would be a $125 Service Call fee.
At the completion of the visit, I was advised that the charge was:
$125 - Service Call
$40 - Miscellaneous (?)
$25 - Warranty Fee (?)
Two additional charges that were not mentioned at the time the appointment was made.
I was at a conference
Jim W.
Jim W.
Oct 20, 2016
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I don't know that I've ever had as good an experience with a repair service as I have had with Richards. The technician that serviced our unit when it went down was a guy named Sharp. Sharp was thorough and personable and he did a great job explaining what the problem was. When we shifted from heating to air conditioning a few days later another problem surfaced, which they came back and fixed for only the cost of refrigerant.
I got my unit fixed and I got an education on how HVAC systems work from Sharp.
I'd recommend Richards in general and Sharp in particular any day.
S. P. S.
S. P. S.
Jul 19, 2016
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I have a two pronged review of this company. The initial contact was great. The salesman was great. The set up of financing was great. Seems the product is great. The price was great. The installation was done neatly and seemingly well done. Everyone concerned was prompt and friendly. Then it happened: it was installed and we Hagen to have problems with it.

The very day of the installation, the unit went down. It could not communicate with the inside unit so it was not cooling. If you call them after hours, you get a faint answering service. I let a message that it was not cooling. Fortunately
Mr. G.
Mr. G.
May 07, 2015
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Richard's is a standup company that has been responsive and reasonable with us in a time-sensitive situation. We had a gas leak in our recently purchased home and Richard's came out quickly to help us. Even though we weren't able to determine the best course of action in the first visit, Richard's put their team quickly to action in a follow-up visit that solved our gas leak problem with certainty and let us get back to living comfortably (w/ hot water, dishes, laundry, etc.).

I appreciated the straightforward attitude and respectful approach they took to our situation
G. M.
G. M.
Sep 19, 2014
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After contacting Carrier directly this company came highly recommended.

Not only the technicians were rude and unprofessional but when you try to reach the owner to provide some feedback he will hang up on you. I'm adding some photos so you can see how dirty they left my basement, wires, clippings, piece of plastic...and they charged me $400 for the work.
When they tested the thermostat they hardwired it to the outdoor unit and it got damaged, the tech wrote it on the ticked but the owner wants to charge me labor and get the thermostat under warranty from Carrier. Let me repeat this, they
Keith P.
Keith P.
Dec 31, 2013
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I have very mixed feelings about my interaction with Richard's Heating and Air Conditioning. On the positive side, when our furnace went out on the weekend before Christmas, they were the quickest to respond. The tech arrived and got things running again. We were and are suitably grateful.

However, two more visits in the following week left us with considerably less satisfaction. The furnace continued to function intermittently and additional visits did not seem any more successful at identifying the problem or suggesting what we might do. The techs seemed to take a 'best guess