We aim to provide the best possible Heating and Air Conditioning Repair Service in Orange County and extended Southern California Areas. Our principal focus is on excellent customer service, quality work, affordable prices, and shortest response time. You are invited to participate in our new Fix it Yourself page, where you can ask our licensed contractor for any repair advise and receive an answer, free of charge.
You have to have some basic tools and be familiar with them. Check out our Hot Deals page, find the system you want for less! Visit Schedule Now page to schedule your heating and air conditioning repair, maintenance or replacement appointment. You will receive a confirmation phone call during next business hour. We will continue to add product and company information to this site on a weekly basis so if you don't find what you're looking for please check back often.
You have to have some basic tools and be familiar with them. Check out our Hot Deals page, find the system you want for less! Visit Schedule Now page to schedule your heating and air conditioning repair, maintenance or replacement appointment. You will receive a confirmation phone call during next business hour. We will continue to add product and company information to this site on a weekly basis so if you don't find what you're looking for please check back often.
Services
Replacement is the last option that we keep reserved. We want your money to work for you as long as possible. Honesty, respect and professionalism is what kept us going for all these years. We provide with Air Conditioning and Heating service in Orange County, CA. Also servicing south of Los Angeles County: Long Beach, Wittier, La Mirada, La Habra, La Habra Heights, Lakewood, Bellflower and Diamond Bar.
Prior to choosing your new air conditioning and heating system lets find out how to properly size your new equipment. It's very simple: 1 ton capacity will serve 500 sq feet of living space in single level house. For a multi-level house, 1 ton will serve 400 sq (recommended). The reason why multi-level houses require larger capacity is because a system needs some extra power to push air upstairs or downstairs.
Here you can find some answers as well as technical advice for free. If you got some technical skills, I will likely be able to walk you through troubleshooting process of you broken Air Conditioning or Heating. Just start a new blog and ask your question. Use of Skype account on your mobile device will help or FaceTime on iPhones.
System maintenance is very important if you want to achieve highest efficiency and reliability. Every HVAC manufacturing company recommends to service Furnace once before heating season and Air Conditioner once before the summer. Proper maintenance performed in timely matter will help your system stay alive during hottest and coldest days of the year.
Reviews (19)
Joe A.
Sep 09, 2021
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Like others here, Solaris was sent due to First American Home Warranty...
We had a legit technician come out prior to Solaris who found AC was low on Freon, not strapped to base, burned wires inside and over 30+ yrs old unit so parts discontinued. He clarified this was a fire hazard waiting to happen.
Solaris tech. came out and found nothing wrong. When I then sent pictures of burned wires they came out the following week to change wires, ignoring freon or rattling unit and left in 15 min. $65 wasted on claim. Wires burned up again. We're going to just replace on our own.
We had a legit technician come out prior to Solaris who found AC was low on Freon, not strapped to base, burned wires inside and over 30+ yrs old unit so parts discontinued. He clarified this was a fire hazard waiting to happen.
Solaris tech. came out and found nothing wrong. When I then sent pictures of burned wires they came out the following week to change wires, ignoring freon or rattling unit and left in 15 min. $65 wasted on claim. Wires burned up again. We're going to just replace on our own.
Justine F.
Jul 15, 2021
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Eric is awesome. My AC issue has been intermittent where it will run for a few hours and then start blowing hot air. This means it's very hard to capture what's going wrong.
Someone came out to my house, said everything was fine (since the AC had just been turned on). I called Eric after business hours (9:30pm) and he picked up right away! I gave a report of what had changed, and Eric fit me in with a technician within two days. When the tech (plus Eric!) came out, the AC was again running fine, but they did another review and added more coolant. When I asked about if he thought there
Someone came out to my house, said everything was fine (since the AC had just been turned on). I called Eric after business hours (9:30pm) and he picked up right away! I gave a report of what had changed, and Eric fit me in with a technician within two days. When the tech (plus Eric!) came out, the AC was again running fine, but they did another review and added more coolant. When I asked about if he thought there
Kayvon S.
Jun 03, 2021
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Alissa Z.
Nov 07, 2020
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I was referred to Solaris by First American Home Warranty. I have to say, FAHW is horrible, but Solaris was great. COVID caused a delay in supply but as soon as Solaris got the product they called to install. Ken and Andy were my technicians. They were positive, professional and went above and beyond to get the job done and done right! Thank you Ken and Andy!!! You guys were awesome.
Lindsey J.
Aug 20, 2020
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I was assigned to this company by First American. Our upstairs AC went out over the weekend. All of our bedrooms are upstairs including our 1 year olds. The technician came today and informed us there was ice in the unit so there was nothing he could do to help us until it melted. He said he'd call to reschedule his visit. I just got off the phone with him and he told me he can't return until Monday (today is Wednesday). The upstairs thermostat is currently reading 90 degrees. I explained to him the dangers of my baby sleeping in those conditions, he had zero sympathy and said it was
Kurt J.
Jul 24, 2020
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I was assigned this company by my warranty company First American. Compared with the first contractor they sent out, Solaris was great. They responded to my voicemail the same day requesting they call me back asap because my A/C is out and I have a pregnant wife who needs some cold air. The first contractor didn't reach out at all to schedule my service despite 4 voicemails to them over 2 days. They still haven't contacted me!
Solaris was assigned to me on Wednesday and scheduled the appointment the next day for an 11 am - 2 pm window. The service tech arrived approx 11:15 am, he was
Solaris was assigned to me on Wednesday and scheduled the appointment the next day for an 11 am - 2 pm window. The service tech arrived approx 11:15 am, he was
Scott T.
May 23, 2020
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Yes, like everyone else, I was stuck with Solaris because of our home warranty with First American, who itself is a nightmare to deal with. But Solaris was completely unprofessional as well, at one point showing up at our house by mistake, and another time arriving three hours after they said they would. It took a month to get the new unit installed, and when they did the installation, they sent two very young and experienced installers who somehow disabled an electrical plug so that the unit can't run without an extension cord into our house. So now I have to start a new claim with First
Ben B.
Aug 31, 2019
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Absolutely the worst service. Was stuck with them because of AC/home warranty through our landlord.
Engaged their work in the late winter in order to resolve the AC issue prior to the hot months. It took three visits (spaced over a month and a half) just to diagnose a faulty condenser (unit less than a year old, so under warranty). I had to repeatedly call and I think they kept forgetting what part was needed. Finally ordered the coil and it took over a month and a half to get the part and install it. Unit "worked" once or twice before shutting down. Living in SC we don't use
Engaged their work in the late winter in order to resolve the AC issue prior to the hot months. It took three visits (spaced over a month and a half) just to diagnose a faulty condenser (unit less than a year old, so under warranty). I had to repeatedly call and I think they kept forgetting what part was needed. Finally ordered the coil and it took over a month and a half to get the part and install it. Unit "worked" once or twice before shutting down. Living in SC we don't use
Nadia G.
Jul 13, 2019
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We had a horrible experience with this company. Our AC was not working so we contacted our warranty company and were referred to Solaris. We scheduled an appointment and our tech (Kyle) showed up and said we needed a new thermostat/control panel. He was supposed to order the panel and return a few days later to replace it. We had a scheduled appointment for Kyle to replace the panel and he never showed up. We took the day off work, what a waste. We rescheduled for another day and when Kyle returned, he said the new control panel was not working due to an electrical short (he was at our home
Justin S.
Sep 11, 2018
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Do not ever use this business! I would never recommend them to anyone no matter the situation. The most unprofessional company I have ever done business with. My air conditioner started leaking in July. My home warranty hired this company and the techs missed two appointments without notifying me. By August 22 the parts were ordered. I call everyday to check on the status. No info. Was scheduled for an appointment on the 10th of September. It was a no show. When I called they said they had no appointment for me. I called today September 11th. They tell me the earliest they can come is the 16th
Eric M.
Sep 07, 2018
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Agree with all the reviews. I have been having AC issues for awhile now, and now I know why. Fidelity Home Warranty (clowns) sent these clowns to do work under my warranty. As it turns out, Solaris Installed the wrong part which has caused damage and failure of my system to operate correctly. The work also wasn't done to code and since I'm no AC expert and can't easily access my unit in the attic, it's easy for these guys to get away with this. I'll guarantee that they pull this stuff all the time. The many 1 star reviews here make lots of sense. I've asked them
Swt R.
Sep 06, 2018
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Do NOT, I repeat DO NOT use this company.
Contacted my Home Warranty company about leaking AC unit at my house, paid the "service" fee and was told someone from Solaris will contact me within 24 hours.
2x24 hours later I get a call from them, we set up a time for technician to come and see why the unit is leaking. I was given a window of 3 hours (11AM - 2PM) I get a call at 1:58PM telling me they are on the way and will be another 15 mins.
They show up, tell me the hose is plugged, he said he cleared it out and for me to run the unit and if it is still leaking then the pan is probably
Contacted my Home Warranty company about leaking AC unit at my house, paid the "service" fee and was told someone from Solaris will contact me within 24 hours.
2x24 hours later I get a call from them, we set up a time for technician to come and see why the unit is leaking. I was given a window of 3 hours (11AM - 2PM) I get a call at 1:58PM telling me they are on the way and will be another 15 mins.
They show up, tell me the hose is plugged, he said he cleared it out and for me to run the unit and if it is still leaking then the pan is probably
Paul N.
Aug 21, 2018
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I seem to have had a completely different experience from most people on Yelp. I have a First American home warranty and was a little concerned because of all the bad reviews here on Yelp. However, Kyle arrived during the 3-hour window, was very friendly, and quickly diagnosed I had a blown condenser capacitor. After 30 minutes, the problem was fixed and my central AC system is working fine now.
The only negative thing was that I had to wait about 3-4 business days for someone to come out, but it was the middle of summer and I'm sure they were quite busy fixing AC systems.
Solaris&apos
The only negative thing was that I had to wait about 3-4 business days for someone to come out, but it was the middle of summer and I'm sure they were quite busy fixing AC systems.
Solaris&apos
Bryon T.
Jul 12, 2018
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AC unit was malfunctioning. Called my home warranty who set me up with Solaris. Like other companies my home warranty uses Solaris has 1 star reviews. Got a call and spoke with Alexis the scheduling manager. Requested an afternoon appointment. He told me he wasn't allowed to schedule more than 2 days in advance but would add me to the schedule when it opened and call me back. He never called back. Called to see if I was on the schedule and he claimed I never called back which is untrue. Eventually offered me an appointment but said they can't come out after 10am- 1pm because it is too
Frankie A.
May 04, 2017
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Like many of these reviews, we had Solaris come out after filing a claim with our home warranty provider. We filed a claim on Monday, and received a call Wednesday morning that they were available to come out.
We were given a 3 hour window during which Aaron would arrive, and he called 30 minutes ahead of his actual arrival time to let me know he was on his way.
Aaron was extremely friendly, and explained everything he was doing and what was wrong with our unit. Our capacitor (the original on our 1991 A/C unit) had finally died, so Aaron replaced it, and had our A/C unit up and running again
We were given a 3 hour window during which Aaron would arrive, and he called 30 minutes ahead of his actual arrival time to let me know he was on his way.
Aaron was extremely friendly, and explained everything he was doing and what was wrong with our unit. Our capacitor (the original on our 1991 A/C unit) had finally died, so Aaron replaced it, and had our A/C unit up and running again
Todd A.
Apr 19, 2017
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BEWARE OF EXTRA CHARGES... They call them modification charges ...
I filed claim with Home Warranty First American Home Buyers Protection.
A office Manager called to set Appointment, Very Polite Gentleman named Aaron surveyed the situation. Home warranty covers replacement of Unti and Coil, but evidently not some modifications. One of the proposed Modifications is for a Pad under the AC Unit. The old Unit sat on concrete , as does the other unit for my house. As this are is where water drains through side yard and already have concrete City tells me I don't require a pad, Manufacturer
I filed claim with Home Warranty First American Home Buyers Protection.
A office Manager called to set Appointment, Very Polite Gentleman named Aaron surveyed the situation. Home warranty covers replacement of Unti and Coil, but evidently not some modifications. One of the proposed Modifications is for a Pad under the AC Unit. The old Unit sat on concrete , as does the other unit for my house. As this are is where water drains through side yard and already have concrete City tells me I don't require a pad, Manufacturer
Kathy S.
Jan 01, 2017
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If I could give them a minus star I would. 2 years running my home warranty company sent them to fix our heating system. Both years they put a band aid on it. When they came out last week they did the same. It went out again 3 days later. When we called, they said they don't warranty their work, and told us we had to call the home warranty company back. I insisted on another company, and sure enough, we need a new heater!
Never let them in your house!
Never let them in your house!
Rick L.
Jul 25, 2016
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Flat out horrible. My home warranty company sent them out after I called about an issue with my AC. There was no air coming out of the vents upstairs and very little coming out downstairs. The Tech cam out and said "yep, the upstairs level does not have enough airflow due to insufficient design of the ductwork.........but your Freon level is normal - and then he left.
I had another company come out this morning, who did 10x's more investigating than Solaris......what did they find? Well it wasn't a design deficiency.....there was newspaper stuffed inside the plenum near the
I had another company come out this morning, who did 10x's more investigating than Solaris......what did they find? Well it wasn't a design deficiency.....there was newspaper stuffed inside the plenum near the
Tamara D.
Jun 22, 2016
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Do NOT use this company!!
First American Home Warranty uses them as a contractor for AC repair. My AC was not working, so I submitted a claim through First American. Technician came out (on time) and within 5 minutes assessed my unit had 0 freeon (documented). HOWEVER, the technician noted my unit was not working due to abnormal wear and tear. WHAT? The unit is 20 years old and doesn't have any freeon, yet ....
First American and Solaris obviously have a back end deal to keep their employees "servicing", but document fictitious circumstances to ensure claims are denied.
First American Home Warranty uses them as a contractor for AC repair. My AC was not working, so I submitted a claim through First American. Technician came out (on time) and within 5 minutes assessed my unit had 0 freeon (documented). HOWEVER, the technician noted my unit was not working due to abnormal wear and tear. WHAT? The unit is 20 years old and doesn't have any freeon, yet ....
First American and Solaris obviously have a back end deal to keep their employees "servicing", but document fictitious circumstances to ensure claims are denied.
