We have provided quality service to our Alaskan clients for over 30 years and are confident that we will continue providingthat service for many years to come. If you are unsatisfied with the workmanship of our service installation, we will send someone back out to make sure it is done correctly and to the standards of our customer and our company.
Our trained and experienced technicians are on call 24 hours a day, 365 days a year for all your emergency heating and cooling needs. I feel confident with Moore Heating that I'm getting the best professional care for my Lennox Furnace and my Lennox Furnace is exceptional. I love it.
In all areas of our company, we strive to provide 100% customer satisfaction, by offering quality products, service and installation, expertise, and new innovative ideas to make your HVAC system work for you.We guarantee, if at any time you are unsatisfied with the workkmanship of the installation or service, or the product itself, we will take steps to provide you with solutions to ensure your satisfaction.
Our trained and experienced technicians are on call 24 hours a day, 365 days a year for all your emergency heating and cooling needs. I feel confident with Moore Heating that I'm getting the best professional care for my Lennox Furnace and my Lennox Furnace is exceptional. I love it.
In all areas of our company, we strive to provide 100% customer satisfaction, by offering quality products, service and installation, expertise, and new innovative ideas to make your HVAC system work for you.We guarantee, if at any time you are unsatisfied with the workkmanship of the installation or service, or the product itself, we will take steps to provide you with solutions to ensure your satisfaction.
Reviews (11)
Joni B.
Sep 11, 2021
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There is a line in one of my favorite songs that states; "(Don't it always seem to go) you don't know what you've got 'til it's gone." (Big Yellow Taxi by Joni Mitchell). Such is the case with running hot water! Interesting experiment to see how long we could go without a hot shower. It really wasn't as bad as I thought, however I'm no Grizzly Adams either.
Moore Heating was called upon since they are the ones who did a fine job installing our previous hot water heater that bit the dust after 11 years!
Could have been a 5 star experience, but due
Moore Heating was called upon since they are the ones who did a fine job installing our previous hot water heater that bit the dust after 11 years!
Could have been a 5 star experience, but due
Laura O.
Nov 23, 2020
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Called to get my furnace cleaned and water heater checked, person working the phones was super helpful and booked my appointment. Asked about cleaning out my water tank (my friend did theirs recently) and they suggested that since there wasn't any discoloring/rust in my hot water, it would not be a good idea due to the age of my water heater and that it has not been done since I owned the house (six years).
They are so busy it was booked out two months! Would be smart to book early with them.
Two technicians arrived wearing masks and respecting social distancing. Once they serviced my
They are so busy it was booked out two months! Would be smart to book early with them.
Two technicians arrived wearing masks and respecting social distancing. Once they serviced my
H. G.
Oct 01, 2020
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After trying the other guy (in too much of a hurry), I called Moore Heating. I have a combi boiler water heater. It was acting up, not staying lit. Sean came over (mask on), cleaned and installed parts and got it running good as new. Professional, knowledgeable, efficient, effective. Highly recommended.
Trudy B.
Dec 23, 2019
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Our furnace was giving us some trouble (in other words not working) and they sent someone out to fix. It was fine for a few days but played the repeat button after 3 days. Then came the shop manager and he was awesome. Fixed it right up and was very knowledgeable and professional. Just in time for the single digit temps. Thanks guys!
Mel H.
Apr 27, 2019
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We've used them for years for routine annual servicing of our furnace. Recently we had a water heater problem. They fixed it to the tune of $600. Continued to have issues so they sent someone to look at it. Said we needed a new water heater, doing a valve fix would probably not work (throwing good money after bad were their exact words), and also the way the tank was positioned made it too difficult to do the work. We decided to get an estimate from a different plumber, and he said we just needed a valve fix and new pressure tank. No problem with location of the unit. Cost us $275, versus
Nicole B.
Dec 13, 2017
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Very good service. Our forced air heater hasn't been working correctly. The technician came and fixed the problem and explained in simple words what was wrong. He also asked if I had any questions about anything else. He was very professional. I will recommend this business to anyone that has heating problems and will defiantly use them in the future again.
Mel F.
Aug 31, 2017
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Gas leak after service cleaning by Moore, called 3 times because I smelled GAS. No response from Moore. Called enstar who came out in 5 minutes. There was a GAS leaking caused by Moore technician which enstar fixed immediately. Enstar tech was previously employed by Moore and called owner directly to inform him of situation. I spoke to owner and resolved situation. This occurred approx 1.5 years ago.
Called Moore today for furnace issue. I WAS INFORMED I AM ON A DO NOT SERVICE LIST.
Property owners beware!
In response to your comments,
Your records are incorrect. The leak was caused by your new
Called Moore today for furnace issue. I WAS INFORMED I AM ON A DO NOT SERVICE LIST.
Property owners beware!
In response to your comments,
Your records are incorrect. The leak was caused by your new
Sheri C.
Jan 09, 2016
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Moore recently completed a new gas furnace and on-demand water heater installation in our Girdwood condo. I don't know when I've ever been able to say this but the entire process was flawless. Rob Merchant was in constant contact and the job was finished on time and on budget. They even went back down when I mentioned a problem with low water pressure and replaced a broken gate valve at no extra charge. I highly recommend them.
Emily M.
Sep 10, 2015
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Technician came out on Monday because boiler had stopped working over the weekend - looked at boiler and noticed heat exchanger was leaking; told us that not worth fixing and likely warranty will cover some cost. He did not seem to be very knowledgable and seemed to have trouble explaining why the boiler stopped working in the first place. He was in the house for maybe 10-15 minutes total and we were billed for 1 hour labor which is reasonable. The technician had to send pictures and contact the boiler manufacturer to obtain warranty coverage the next day - this was also charged a full hour
Stephen C.
Jun 13, 2014
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I have not had much luck with Moore Heating and Air Conditioning. I had one of their techs come out to fix our gas fireplace and was told it was not repairable and we needed a new one installed. I got a second opinion and the fireplace is working just fine. I have tried to talk with the service manager several times but never get a call back or when I go into the store he is not available. They had no trouble sending me a bill and offering to sell me a new unit but have no interest in discussing why their tech was not able to do the repair. I would not recommend this company to service anything
William E.
Sep 07, 2011
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Our 1982-vintage furnace died and we called several Anchorage businesses to provide estimates. Only one business performed an on-site Manual J, a heat-loss analysis that was recommended by all the web sites that we studied. Using the data from the Manual J, Ryan (the Moore agent) recommended several furnaces and efficiencies. We made our decision and were scheduled for the installation. The Moore installers, Bruce and Paul, were punctual, professional, and courteous. I stayed with them most of the day, helping here and there and they were kind enough not to complain. They worked steadily
