NRG Heating & Air Conditioning

NRG Heating & Air Conditioning

NRG Heating & Air Conditioning
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NRG Heating & Air Conditioning
We provide fast and efficient installation of new, state-of-the-art central heating and air conditioning systems and mini-split ductless systems. We offer a full range of decontamination, disinfecting, and fogging solutions to eliminate airborne pathogens, including bacteria and viruses. We offer full attic and crawlspace insulation installation, decontamination, sealing, and rodent prevention.

We provide fast and efficient maintenance of all residential heating and air conditioning systems to ensure system efficiency and keep manufacturer warranties in place. Our expert technicians service and repair all central heating and air conditioning systems, including ductless mini-splits.

We are proud to be a member of our community, and we uphold our commitment to assist our first responders, teachers, and elderly neighbors with competitive pricing and promotions.NRG Heating & Air Conditioning is an award-winning Heating & Air Conditioning company serving the local community for over 30 years.
Reviews (17)
Steffen H.
Steffen H.
Dec 18, 2021
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Although they are advertising a chimney sweep (even the imagery suggests it) for $99 they only inspect and clean the lower part. If you want a proper chimney sweep, they will charge you $259. In addition, the guy they sent to us, was rude and calling us liars for pointing out they are advertising a chimney sweep.
Ronald W.
Ronald W.
Dec 09, 2021
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Night heating and air conditioning came out and within 5 minutes figured out what was wrong with our heater. We had another company out 6 times and could not find the problem. I would definitely recommend NRG for all your heating/air conditioning situations. Joe U. was the tech who figured what was the problem, very professional, no mess, even cleaned up marks on the hatch to the attic. Way to go NRG and Joe.
Joshua N.
Joshua N.
Dec 04, 2021
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Did a great job - just make sure you confirm what is included in the chimney service before you schedule them.
Roberta P.
Roberta P.
Dec 02, 2021
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Requested for a chimney vent repair and they said the only way I can get that repair is if I purchase their Chimney Sweep. Which I clearly explained to them I was not interested in!
Mikko S.
Mikko S.
Nov 30, 2021
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Have been a customer of NRG for almost 2 years and they are the most professional HVAC company we've worked with. Highly recommended, you can never go wrong with these guys.
Greg B.
Greg B.
Oct 26, 2021
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I hired NRG to replace one HVAC system (A/C unit and furnace), clean a second HVAC system, and install a vent from an interior bathroom fan to the outside of my house.

The technicians who did the work were generally professional in nature. And as far as I can tell, the work they performed was of good quality, including the HVAC system replacement and bathroom fan vent installation.

However, I had a few issues. NRG has email and text confirmation and reminders for service appointments, which is convenient, but due to miscommunication and missed expectations I had to reschedule numerous times.
Elizabeth C.
Elizabeth C.
Oct 14, 2021
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We lived in our home for 20 plus years and haven't use the chimney since about 20 years ago. My daughter in law wants to use the fireplace for Christmas this year and I needed to have it cleaned and looked at for many reasons. Jeremy was knowledgeable, clean, professional, respectful of all my questions, and worked done in a timely manner. He was straight forward with the price and was able to get me a first timer discount. I would highly recommend NRG for work and plan to use them to clean my air conditioner ducts in the near future after completion of our kitchen remodel. I give a 5 star
Erica C.
Erica C.
Sep 30, 2021
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Get a second opinion! We were having an issue where our second floor was getting no air flow, so we called NRG for an evaluation. A technician looked in our attic and told us we needed to have all new air ducts installed and gave us an estimate of almost $3k. Luckily for us, our home warranty company only covered up to $500 and we didn't want to shell out $2500, so we decided not to use NRG. There was some serious confusion in getting our deposit back (another story!), but ultimately they did refund our deposit (the reason for 2 stars).

Fast forward to last week, we had another company
Moroccan W.
Moroccan W.
Sep 28, 2021
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We have had a terrible experience with NRG Heating and Air. They LIE! This company has terrible customer service! They sold us on a deal for a new AC Unit ($7000) and had someone come out to "service our current unit and replace a filter" ?? We'll just look at the quality of work they pride themselves on just before they try and gouge you for more money. Look at how it's installed all bent and shoved in. It wasn't even put into the correct tray!
The tech said he'd clean everything inside and out and he failed to do that.
The smell was terrible when you started the
Sean L.
Sean L.
Sep 05, 2021
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NRG reached out to me shortly after my initial review and informed me that they are changing the contract to remove the no-bad-reviews clause. (I believe I spoke with Gene on the phone, but I have an e-mail from Michael.) For some reason I cannot find the updated contract terms. Anyway, I am happy that they took my concern seriously so I am upgrading my review by one star.
John H.
John H.
Jul 28, 2021
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I just finished using NRG for the second time in the last three months: first was a major redo of the whole house air conditioning system with two FAU's and compressors. They performed the work very quickly very cleanly and I'm very satisfied. The second was just finished a few days ago. It was the installation of four mini splits in a 100 year old house. I couldn't use whole house heating and air conditioning because I didn't want vents everywhere. NRG designed and installed the work and stood by solving every problem that came up in the way. I am extremely satisfied
Ryan L.
Ryan L.
Jul 13, 2021
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Our house was built with poor air circulation. During the hot summer months, out daughters' rooms get super hot, and to get any airflow to their rooms our master bedroom would essentially become an icebox. NRG came in and analyzed the house and gave a proposal that I was a bit leery about, because they were proposing to replace a dual-zone (2x3 ton) units with a single 5 ton unit, with 3 zones.

Fast forward, not only did they replace the ducting to increase airflow to the rooms that were lacking it, they were able to evenly distribute the airflow through the rest of the house, adding a
Lj H.
Lj H.
Apr 17, 2021
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I'm heartbroken to have to write this review. I wanted to have our HVAC improved because our airflow was not great. I have no complaints about our first job with NRG. Alon came out, was very respectful, drew me a diagram of what he was going to do, and the team did just that. No issues whatsoever. Everything is still working great. I did have to have the invoice amended as it had typos, but that is not a huge deal.

When I'd called about the ducts, I'd asked about having our AC inspected. I had to wait until it was at least 75 degrees outside. When I set up this appointment, the
Diana W.
Diana W.
Feb 17, 2021
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We used NRG about 4 years ago and the service was better. They pretended to care. We're just used them last month. The work was incomplete no follow up no one knows what anyone is doing do there is no accountability.You have to call and call and they will eventually get back.HOLD THAT FINAL PAYMENT UNTIL YOU ARE SATISFIED BECAUSE THEY DON'T CARE.. We will never use them again.
Sabrina P.
Sabrina P.
Dec 19, 2020
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$125 later and nothing got fixed... my heater doesn't work and Adam said the thermostat had to be changed. At that point it was going to cost around $600... mind you the cost is $100 at Target for the thermostat but oh well I guess the installation is included and what can you do... I'm not a technician... As he proceeded to install the new thermostat to "fix" the issue... this did not solve the problem...

He went back up on the roof and came down with images of a bit of condensation in the HVAC... and blamed it on that.. I said "you saw water before but didn't mention
David H.
David H.
Dec 03, 2020
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LOL. Just wasted 5 minutes of my life talking to a senior project manager (Quality Manager Michell was not available) as Donna alluded below in her reply to ccontact them. Basically, she said she understood my concern but the service was for "safety inspection and maintenance", the air filter could not be refunded because it was "free". She will raise my concern to another level of manager. What a joke!

Don't forget, please check their work as air flow is critical to HVAC system. If filter is not installed properly and the system is not getting enough air, it could reduce
Norman L.
Norman L.
Nov 06, 2020
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If it were possible to give less than one star I would do so. I leave it to the yelp user to read the dispute and determine the inexcusable lack of professionalism displayed by this entire organization.

Hello Michell,

Per our conversation on the phone, attached please find photos regarding damage, mess left by the crews, and timestamped screenshots of security footage of the crews not working causing additional delays to this project.

1. To begin, this project was quoted to be by Fred to take 2 days and was to include:
a new combination unit on the roof
cutting one new vent into the master