MacDonald Carpet Cleaning
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Our commitment is to provide Quality Carpet Care, with Family Friendly Service and Straight Forward Pricing. We Provide a Fair Quote prior to arrival that you can count on. MacDonald Carpet Cleaning wants to provide families with Quality Care with Organic Materials without all the up-selling and ambiguous pricing that many companies provide today.

We use All Organic Materials To Leave You a Clean & Healthy Home For Your Family to Enjoy. Our Solution Out Performs other Cleaners without using Hazardous Synthetic Chemicals. With a Baby on the way, looking for Organic Carpet Cleaning for his family, Founder, Jim MacDonald found a need for Quality Carpet Cleaning that uses only Organic Materials for Families in the Temecula Valley.

MacDonald Carpet Cleaning is a Local Family Business located in Menifee, CA. Jim and his wife Tiffany started the Company to provide an Honest, Quality Carpet Cleaner with Family Friendly Service using only Organic Materials for the Homes in their neighborhood. Jim & Frankie cleaned my master bedroom carpet and completely removed all the stains using a plant-based washing solution.
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With a Baby on the way, looking for Organic Carpet Cleaning for his family, Founder, Jim MacDonald found a need for Quality Carpet Cleaning that uses only Organic Materials for Families in the Temecula Valley.
Our Solution Out Performs other Industry Cleaners without using Hazardous Synthetic Chemicals. Our Low Moisture Bonnet Technique, Works Deep Into Your Carpets and Upholstery bringing up all the Dirt & Toxins that have worked their way deep into the fibers of your carpet & Upholstery without the Risk of Mold or Mildew, It Dries in about an Hour.
Jim & Frankie cleaned my master bedroom carpet and completely removed all the stains using a plant-based washing solution. They were very friendly and prompt, and provided a good deal on their services. Would use them again the next time my carpet gets dirty. Such great work. Jim came out to carpet clean and did an awesome job.
Reviews (21)
Lisa Kendrick
Lisa Kendrick
Dec 28, 2021
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Do not use this company!!
They don’t even use hot water and just made mud out of my carpet. My carpet was disgusting and I had to have a real professional come redo it.
He just literally spins this thing around on the carpet and makes mud.
If I could give 0 stars I would
I don’t know how this guy has any good reviews
Andrea V.
Andrea V.
Dec 21, 2021
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2 gentleman arrived on time and were very professional and friendly! Both worked efficiently to clean my entry stairwell and two large area rugs...per stains and smell removed and stairs look good as new especially being such a high traffic area. James even left a bottle of his very own spit cleaner. I would use them again!
Joe L.
Joe L.
Nov 24, 2021
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Wonderful job. Dog pooped all
Over the carpet. They came last minute to help me out and did a great job and the customer service was excellent. Very personable and I enjoyed doing business with them.
Valencia Williamson
Valencia Williamson
Nov 13, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Awesome services so glad I found them! Great customer services my carpets look spotless I would recommend their services!
Service: Clean carpet
Ashley Tarter
Ashley Tarter
Oct 16, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Highly recommend Macdonald carpet cleaning. My carpets look amazing and smell great. Jim was professional, kind, and quick! 10/10 will use this company again.
Service: Clean carpet
Sarah T.
Sarah T.
Oct 15, 2021
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Soo I was hesitant to write a review.
They were attentive, communicative, responsive. Every question I had they answered. Honestly a GREAT company.
But unfortunately, I only had one issue. It was more my fault than theirs but I didn't know they don't suction out the dirty water after. It's just a rotating pad. It did make vacuuming easier after! My dyson picked up much more after they cleaned my carpet so that's helpful.
I'm a little bit bummed because I did think they'd vacuum beforehand but that wasn't the case either. We bought a house and the previous owners
Stephen Oh
Stephen Oh
Sep 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jim & Frankie cleaned my master bedroom carpet and completely removed all the stains using a plant-based washing solution. They were very friendly and prompt, and provided a good deal on their services. Would use them again the next time my carpet gets dirty.
Service: Clean carpet
Christian B.
Christian B.
Sep 04, 2021
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I only give 3 star... they only use a electric rotary buffing not the industrial carpet cleaner that will wash and vacuum the carpet.... They will wash and clean the carpet but the dirt still will be in the bottom of the carpet... if you really want to clean your carpet all the way I recommend find a professional carpet cleaning ... ask what equipment they use!
Viola Vestri
Viola Vestri
Jun 07, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Such great work. Jim came out to carpet clean and did an awesome job. They even scheduled me a couple days out to accommodate me with such short notice. He was very professional and answered all my questions. He was also nice enough to leave us some spot cleaner treatment, If you need to have your carpets cleaned.. he’s your guy!
Service: Clean carpet
Lindsey F.
Lindsey F.
Mar 31, 2021
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I recently did remodeling in my downstairs and the dust was crazy. My allergies were killing me so I reached out to book carpet cleaning for my upstairs hoping that would help. It totally did the trick!

Jim reached out to give me the quote and even worked with me on coming on two separate occasions doing half one day and half the second day since we didn't want to move furniture downstairs. He was very understanding when I had to reschedule the second session because of work.

Jim and his associate asked me to review before they finished and there were a couple stains I asked about. He
Rosa D.
Rosa D.
Mar 31, 2021
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I rarely come on Yelp to give someone a review , mainly because it's truly hard to please me. Mac Donald Carpet Cleaning has impressed me. James has amazing customer service, friendly, trust worthy and affordable pricing. He listened to my carpet needs and got the job done efficiently and in a timely manner. I have to say, he was the ONLY one that got rid of my dogs pee stains! His products are amazing ! His team is great from start to finish, very professional as well. I wanted the Best and I've found the Best when it comes to my home. Thank you! See you soon!
Helene B.
Helene B.
Mar 29, 2021
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DO NOT USE THEM! If I could give them no stars or negative stars I would. They do not know what they are doing! I had them in last Wednesday to clean my carpets - chose them bc of all the good reviews.

They left my family room carpet worse than it was before - they dumped dirty water or soap or something all over it - left dark dirty streaks as you can see in the photo below. The ones near the yellow wall in the photo - that area was underneath my couch and perfectly clean before the came.

And along the bottom of the photo, that whole dark area was never there originally - And it was very
Taylor Holmes
Taylor Holmes
Mar 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very professional company. Our carpets came out great with no lasting odor after cleaning. I highly recommend this company if you need your carpets cleaned.
Services: Clean area rugs, Clean carpet
Monir F.
Monir F.
Mar 23, 2021
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I can not say enough good things about this owner and how he conducts business! Not only is his solution safe and surprising effective but he has a level of integrity that a lot of businesses don't always demonstrate.

We just got a puppy and potty training has been tough... I thought we were going to be forced to redo our floors‍. After 2 sessions the house smells great again and we don't have to sell a kidney to pay for new flooring

Jim and his team were incredibly diligent, polite and super helpful! Jim, I can't thank you enough!
Shristy K.
Shristy K.
Mar 14, 2021
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Jim was great! I can't think of the individuals name that worked with him on our sectional couch and chairs but both were very professional, prompt, and got the job done. I will definitely be calling them back for any future services. I have used several different companies and I finally have a company that can be my go to. Very, very happy. Thank you guys for your business!
Amanda W.
Amanda W.
Dec 10, 2020
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Highly recommend! My carpets look amazing and the service was fantastic. Extremely friendly, on time and great communication. I would definitely recommend this service to anyone looking for a good thorough carpet cleaning.
Masar F.
Masar F.
Sep 11, 2020
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Jim & his assistant Kyle were extremely professional & did a wonderful job cleaning my carpet!!!! It Looks & smells WONDERFUL!!!
They'll be my go to carpet cleaners from now on for sure!!! Thanks Jim!!
Brittany R.
Brittany R.
Aug 27, 2020
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First off let me start off by saying that the miscommunication on him forgetting to inform that he only takes cash or checks was a bit irritating. Because he got agitated trying to figure out how to get paid and was acting slightly like I was not going to pay him even though I had my card in hand ready to pay like I have just about every service I've ever hired. Thankfully we did get that situated thanks to his wife.


For 305$ worth of service I find it a bit irritating that he didn't do the all of the areas I had asked. He picked and choose spots of his choice instead of getting the
Penny C.
Penny C.
Jul 26, 2020
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So, here's a challenge: your standard poodle consumes an entire bottle of fish oil capsules then urps them on your one-of-a-kind embroidered bench. What to do? Call Jim at MacDonald Carpet Cleaning. Look at that photograph! (Sorry, no before, but you can visualize)
Jim's other assignments were standard bedroom carpets and two wool area rugs. Urine stain, food, shoe dirt, the usual. I waited a week before reviewing to see if any stains ghosted back and voilà! Ghosts excised! No ghosting is worth the price right there!
Jim is a family man with small children and is dedicated to cleaning
Katie Hougen
Katie Hougen
Jun 21, 2020
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Jim and Frankie cleaned our area rugs and carpeted stairs today. They did an excellent job, were quick, professional, extremely tidy and the rugs look snd smell great! They also helped me move a rug under a heavy bed and it was such a pain! I’m extremely grateful!
Tavis Carrington
Tavis Carrington
May 12, 2020
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Jim super nice guy. Did a great job. Love that everything he used is safe and organic. I had a lot of stains in the carpet he got 98% out. The only thing he could not get was some paint that was really in there. Carpet looks way better and cleaner. I will use him again in the future when I need it done again. Also just remembered I had pet urine and stains from dog accidents. He got everything out the urine odor gone which was HUGE. Thanks again Jim.