True Auto Protection is the most trusted leader of Extended Automobile Warranty companies in the industry. We offer a variety of new and used car protection plans and payment options. We would love to hear from you! We are committed to you as a customer, and want to take the stress out of vehicle repair bills.
You will never receive an unsolicited sales call from True Auto. As a member of the Better Business Bureau ("BBB"), True Auto is committed to legal and ethical business practices. Our vehicle service contracts are marketed in accordance to the standards set by the FTC and FCC. True Auto is committed to treating consumers with dignity and respect.This is why True Auto includes our legal name and corporate address on all forms of direct marketing.
You will never receive an unsolicited sales call from True Auto. As a member of the Better Business Bureau ("BBB"), True Auto is committed to legal and ethical business practices. Our vehicle service contracts are marketed in accordance to the standards set by the FTC and FCC. True Auto is committed to treating consumers with dignity and respect.This is why True Auto includes our legal name and corporate address on all forms of direct marketing.
Services
The directors of True Auto Protection have been taking care of customers with extended vehicle warranties for 20 years. True Auto Auto is the company that customers rely on for protection from the high cost of repair bills on their vehicles. Since we have opened, we have had one main objective and that is to give our customers the highest possible coverage and value with customer service that is the gold standard of the industry.
Not all extended warranties companies are equal in value. Some give you very basic coverage for your vehicle with no valuable benefits, and other companies give you as much for you money as they can - Like us at True Auto, we strive to provide our customers with the most valuable coverage available.
Shopping for a warranty plan involves knowing what you need and what you want for your vehicle. Now that you have made your investment make sure you are protected. True Auto offers a line of service plans designed to fit all of your new automobile needs. True Diamond: True Diamond is our most comprehensive vehicle service program available for new automobiles.
Finding peace of mind when you purchase a pre-owned vehicle doesn't always go hand in hand. At True Auto, your used vehicle is just as important as a newer model; let us assist you with an exclusive list of plans tailored to fit your pre-owned automobile needs. True Supreme: True Supreme is tailored for pre-owned vehicles.
Has your manufacturer's warranty already expired or will it expire soon? Have you purchased a used vehicle that still has a manufacturer's auto warranty in place, however you want to purchase extended auto protection coverage? There are many reasons why you should own extended protection for your vehicle and enjoy peace of mind against unforeseen costly repair bills!
Reviews (10)
Desh'S. Mess
Jan 16, 2022
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Tried canceling and got extremely rude service. I simply said I’m canceling because i cannot afford anymore due to Covid, and he tried to give me several different options to continue paying. I said no still and he asked for a real reason as to why I’m canceling then since he had all of these solutions. At this point it became personal reasons for canceling and i don’t trust the company to pay them.
James
Dec 26, 2021
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Positive: Professionalism, Responsiveness
Don’t pay attention to all the people saying it’s a scam, I’m a shop manager for a Midas location; have had several of my customers use this warranty company, never had any issues while making a claim. Most of the time company’s take weeks to get back to me to get a claim approved, these guys always get back to me the same day.
Don’t pay attention to all the people saying it’s a scam, I’m a shop manager for a Midas location; have had several of my customers use this warranty company, never had any issues while making a claim. Most of the time company’s take weeks to get back to me to get a claim approved, these guys always get back to me the same day.
Juan Echeverri
Oct 30, 2021
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Sales reps are very rude. Rob couldn’t find me in his system and wouldn’t transfer me to someone that could help me. He kept talking over me, making rude comments and calling me things like “ma’am”. The second rep I spoke to found my information right away but was still pretty rude. Overall terrible customer service and it seems like no one knows what’s going on.
Deitrich Ward
Oct 16, 2021
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This company has very rude claims reps like Rob and the don’t call you back speaking of supervisors . Also drop the ball on all claims ask for tear down for no valid reason then denies the claims. The put a used engine in my Kia Optima from a Kia Sedona with 3000 miles now my transmission need replacing which had. 12500 miles on it and the denied my claim saying it was a per existing problem which was not true now they want to cancel my contract and returns my money that I have paid then to get out of this but I will be going to small claims to file a lawsuit please I have filed a claim with
Luisana Pb
Aug 19, 2021
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Isabel Barajas
Jun 23, 2021
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Amber Edwards
Jun 16, 2021
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I was calling on behalf of a mutual customer, who's claim they unfairly denied, and have never been more disappointed in a company's professionalism and helpfulness. Do yourself a favor an look elsewhere for an extended warranty. The gentleman, Rob, even called me "honey" and spoke down to me in a demeaning manor. I take my role in customer service seriously, and try to help my customers. This place only seems to care that they get your money, you're on your own after that.
Kiriti Badam
Apr 25, 2021
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Mathieu L.
Mar 13, 2021
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Not a customer but just received a letter (no idea how they got my mailing address btw) from this company that look very much like a scam attempt. Everything is there: the scary part saying that "by neglecting to renew your coverage, you're taking the risk of being financially liable for any repair" the urgent part about having to reply within 5 days of receiving the letter, almost no info on the company itself, random ID numbers and vehicle code, etc... I imagine their service is as dishonest and shameful as their scam attempt. They are clearly trying to take advantage of less careful and ederly
Tazhane Lamb
Oct 22, 2020
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I had a terrible experience with this company, they were very unprofessional. I called in to see if they would cover a issue with my car , I was transferred to Rob the claims manager and he was immediately rude he had no interest in helping, he tried debating the situation as if the information I was given was a lie .He asked me “why were they looking at a part that you did not ask them to look at nor you were having a problem with “ at that point I no longer wanted to speak to him because all wanted to know is if they would pay for the issue and how to go about it , he said he was the claims
