Schaeffer Automotive Group
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Schaeffer Automotive Group
Our service department provides repairs and routine maintenance on all Honda models and other vehicles we sell. Stop by today and take advantage of our service specials. Looking for a Tennessee Honda dealer? At Wolfchase Honda, we're devoted to earning your business and becoming your go-to Honda dealership in Bartlett.

We strive to provide the best new and used car buying experience through our competitive Honda pricing, superior customer service, and award-winning employees. We are deeply committed to offering affordable solutions for every automotive problem at our Tennessee Honda dealership. Plus, as your local Germantown Road Honda dealer, budget-friendly prices and incredible service are just around the corner.

Whether you are looking to buy, or you're on the hunt for reliable Honda service near Memphis, TN, our car dealership on Germantown Road is the place to stop. Before looking at other Honda dealerships in the Arlington-area, pay us a visit at Wolfchase Honda - we're sure you won't be disappointed!
Services
Wolfchase Honda is one of the premier Honda dealerships in Tennessee. We have been family-owned and operated for over 25 years now. Our commitment to customer service is second to none in Tennessee when it comes to Honda sales. Our friendly, professional staff will exceed your expectations. We've been voted numerous years as the Best New Car Dealership by the people of Memphis in the Commercial Appeal Best of Poll.
When you think of automotive maintenance, it might seem stressful or time-consuming, but it doesn't have to be! The Wolfchase Honda service center in Bartlett is here to make your oil change and tire rotation appointment as quick and easy for you as possible. Our highly trained technicians are well-equipped to work on Honda vehicles, as well as a range of vehicles from other brands.
If you're searching around Arlington for the nearest Honda dealer, head on over to Wolfchase Honda in Bartlett. We carry the full lineup of the latest Honda models and offer competitive financing terms and prices. Our Honda service center and parts departments can handle the job affordably, efficiently, and effectively.
Based on model year EPA mileage ratings. Use for comparison purpose only. Your mileage will vary depending on driving conditions, how you drive and maintain your vehicle, battery-package/condition, and other factors. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.
Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment. There are 13 new Honda Accord models for sale near Memphis as part of the new Honda car inventory available at Wolfchase Honda. There are an array of colorful Honda Accord configurations available to help you customize your Arlington commute.
Reviews (18)
William H.
William H.
Jan 05, 2022
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I buy and trade vehicles very often, that being said, I have had 28 vehicles in the last 10 years. My worst experience to date is with wolf chase Honda. I worked with Abner who was a very professional sales person and he did his job well. His bosses however, specifically the Sales manager and finance manager were rude. They did not like explaining what $3900 "appearance package" is or why the doc fee is $799. Several other things also. They are rude and you are just a number to them. I would avoid this place at all cost. I understand dealerships have to make money, but these guys are
Hsiao W.
Hsiao W.
Aug 02, 2021
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We first started bringing our Hondas here in 2000. We've cycled through 3 Hondas at this dealer since then. We moved out of town for a few years and then came back recently with our new 4th Honda. We wanted to try AutoNation as it's closer to us, but they were fully booked 2 weeks out, even for an oil change. When I asked why they said they were short staffed. The serviceman who handled our intake at Wolfchase was ok. Not super friendly like some of the others I saw around his desk, but fine. However he didn't seem to remember anything we discussed over the phone when making
Bridgett J.
Bridgett J.
Jul 14, 2021
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Professional, great follow up, and work was done promptly and to my satisfaction. My 10 yo car is like new and ready to boogie down the road!
Paige J.
Paige J.
Nov 22, 2019
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I bought a used CRV years ago for Mr. Greg King. Back then it was a positive experience. Mr. King listened to my concerns and worked with me through the buying process. He even programmed my radio for me and walked me through all the features after my purchase. I was so happy with everything we took a picture together next to the car.

Fast forward and since my purchase I've had completely normal wear and tear with the car, so I've been pleased.

Y'all, yesterday - years after buying this car - Mr. King calls me to check in and make sure it is still working well for me. I was amazed
Cuong L.
Cuong L.
Nov 09, 2019
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Worse car service. 5 hours for an oil change and 30 minutes to bring my car around. Take your business to auto nation Honda!!
Lina A.
Lina A.
Sep 23, 2019
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I left my key in the trunk and I do not have a spare copy. I called Honda Wolfchase and was informed that the Repairs shop close at 6pm where they can make me a copy. I'm cutting it very tight and didn't think I was able to get a copy but I was at the Repair counter at 550pm and Hunter & another gentleman was able to assist me with no problem! They were absolutely funny and literally gave me a key fob in less than 5 minutes! Not to mention, once I walked in the center, all the reps I passed by greeted me with a grin and asked if I needed assistance. And the gentleman I spoke to that
Tom B.
Tom B.
Jun 28, 2019
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Bought 2 Honda"s there in the past both times were great experiences. Put in an online credit app this week and 4 days later get a call some type of technical error so was never fully received so decided to go in today. Place is packed with new and used cars, salespeople but no customers. I see why. So unorganized . I test drove two cars and left in the one I came in. Sad when you go to a dealership ready to but and leave because just can't get the service and vehicle you need and it's not because they don't have the car but they just couldn't find anything. They have
Christen S.
Christen S.
May 24, 2019
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Got my first oil change here on a Holiday weekend and it did not take as long as I thought it would! My service consultant was Mario Rossi and he was a rockstar! He was very knowledgeable about my car and the future services I will need! Next time I'm asking for Mario!
Ashley S.
Ashley S.
Mar 29, 2019
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Came here yesterday (March 27) to have my car serviced. I had made an appointment but for some reason it wasn't in the system for a lack of VIN# BUT Dexter made sure to take care of me! I was in and out within 1.5 hours and that was with an oil change/tire rotation/basic car inspection. I'm glad to have found a place to take my car now that I've moved into town. I'll definitely be back and soon to take advantage of my complimentary car wash!
Molly D.
Molly D.
Mar 11, 2019
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This is about the service department.

I hate having to take my car here anymore, but I still do because I get half priced oil changes. But after this time not being the first I probably will not be back.

To mention my first few bad times, two of their techs have asked for my number and one of them got in my car after giving me my keys to ask for my number. The "transmission cap/cover" was not on when I looked under my hood a week later. To say that was them or not I am not sure but what a coincidence. I also have had appointments to get oil changes here, called them and made it, then
Raffaele P.
Raffaele P.
Feb 09, 2019
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This is for the service department.

The shuttle to the mall does not rotate as it should so we were at the dealer for two hours and it never came.

I had questions on the billing for the services but the cashier was not being helpful and seemed annoyed.

At that point I wanted to get out of there since I was waiting so long so I paid it and left

I will never return to this dealer for anything now. Some advice would be to make sure you have the shuttle have pick up and drop off times, cashiers that won't get annoyed when you have a question on the charges and have the keys ready when you
Rebecca D.
Rebecca D.
Nov 07, 2018
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Victoria and Mario were amazing at Wolfchase! I broke down on a dark country road during a road trip from Richmond, VA. They were the second dealer on this trip I went to, and addressed a problem, that had happened before. Water under the carriage was always the answer. Mario took the time to really find the answer, and he did. A loose battery connection.
Thank you so much!!!!!
Wanda L.
Wanda L.
May 30, 2018
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Wolfchase, your service department failed the test with me. I have owned two Honda CRV's (including the one I drive) which were purchased at Wolfchase. Time was when Wolfchase employed some reasonably smart folks in the service department. From my visit there today, I could only conclude that they're now hiring bimbos off the street.

First of all, both of my low beam headlights were out. I turned them on to show the gal, but the poor soul could not even tell whether they were on or off. She had to go get another person to look for her. Since they were out (which I knew), I requested
Sebina M.
Sebina M.
Feb 26, 2018
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Let me just start this review by saying that Mr. Jon Lau was so awesome to work with! He was truly accommodating and very personable. This has been such a great car buying experience. I never once felt rushed or stressed out. Jon handled everything quickly and efficiently. He gave me options that would best suit my growing family and I am truly happy with my purchase. I went with the Honda Pilot EX-L fully loaded with all the bells and whistles and let me tell you, this has been the best purchase of my life! I can now ride around comfortably and safely with my growing family. This modern suv seats
Elayna D.
Elayna D.
Feb 11, 2018
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Dexter has been my service advisor for over 11 yrs. He is always nice, helpful, honest, and answers questions related to services needed. He is awesome at his job and ensures I'm always " fixed up right" before I leave. If I have an issue he is quick to get it resolved and will have the technician come speak with me if there's something he can not explain or if I need to explain it to someone other than him. If Dexter ever left, I'd be lost without him!!! He's like my go to person, I mean if it weren't for him, I probably would not have purchased a car from this
Paul F.
Paul F.
Jan 21, 2018
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Just wow, you would think factory trained mechanics would have a bit more skill and pride in the work they do yet here I am. I had a "simple" transmission fluid change done on my Civic hybrid and they failed to complete this without screwing it up. I do much of my own basic maintenance because sadly you just can't trust other people people to care. The next day I got under the car to change the oil and that when my anger started to build.
First there is transmission fluid dripping from more than a few spots under the car. Is it a lazy tech who didn't clean up after himself or
Rich R.
Rich R.
Jan 24, 2016
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I am a nervous person, dislike the negotiating process, confusing contracts and confrontation. Basically the worst person to have around when buying a car! Wolfchase made this car buying experience as easy as possible.

Pricing was very fair and included some nice guarantees/benefits for buying a "Certified Used" vehicle. We worked with a sales agent named Allen McGonagill who provided fantastic service.

The real winner is their service department under the leadership of one Abdul Jones.

We had a problem with the vehicle that required multiple visits to resolve. Finally, they recommended
Cristina M.
Cristina M.
Jan 05, 2015
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Not only do they have coupons and a free car wash after every service, they also have the best staff and a frigging Yelp check in offer!!!
I have never been pressured into buying anything I don't need, only suggested... The guys are always so nice and they really do have your best interest at heart. The cashier ladies are great too!! I recently bought a car through them and that was a pleasant experience and I did it all by myself bc I didn't fear being gambled out of my money. He knew my budget and helped me get a car within those means.

Also they have a better waiting room than the