WestBay is a full service floor covering center with a state of the art showroom serving the greater Cleveland area. We offer professional installation and have knowledgeable sales and decorating staff. WestBay is family-owned and operated and has been in business for over 39 years. We are a floor source for homeowners, home builders, trade professionals, property management and commercial spaces.
Learn more about us.
Learn more about us.
Services
The luxury of a soft, plush carpet flooring under your feet can do a lot for your level of comfort after a long hard day. But it can do just as much for your decor, your peace of mind, and the overall enjoyment you get out of your spaces. With the extensive color and pattern options available, and the multiple benefits this material offers, you'll have everything you need for a gorgeous new floor covering in no time.
When it comes to a carpet that truly has it all, look no further than SmartStrand. Where traditional carpets fall short, the innovative fibers in SmartStrand Forever Clean offer unbeatable spill protection, permanent stain resistance and long-lasting durability. Truly a worry-free solution, SmartStrand Forever Clean is the perfect flooring for busy households.
Get the softest step possible by adding SmartCushion to your carpet purchase. Our exclusively engineered carpet cushion enhances the feel and performance of your Mohawk carpet, and adds 20 years to your warranty. SmartCushion's visco-elastic memory foam construction softens every step you take and improves insulation for a quieter, more energy-efficient room.
Picking the perfect hardwood flooring isn't always the easiest process, especially if you've never had this particular material in your home. There are many more options than you might think, such as choosing your perfect wood species and stain color. You'll get plenty of benefits from this material too, such as excellent durability, a stability that can't be beaten, and a very extensive lifespan as well.
Crafted to Elevate Any Room. We source majestic European oak and maple trees - used by master barrel-makers, papermakers, and craftsmen of the world's finest stringed instruments - to give life to a stunning new collection of floors. Like the craftsmen before us, we honor every knot, split, and streak of each tree to create a new standard of luxurious hardwood.
Reviews (9)
Connie Cutietta
Oct 03, 2021
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They just installed a new kitchen floor and family room carpeting for me, and I am delighted. Allison really was wonderful in helping us make our selections. Terry and Rico worked incredibly hard and were gifted artists who made my kitchen look better than I ever thought possible. Jessie did my carpet and did high quality work quickly with great attention to detail. Overall everybody there worked hard to see to it we were happy.
Sally Lenhart
Jul 17, 2021
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I would like to say it was great - but it was not! I had a very small bath and landing done in hardwoods. The floor was level when I had tile but now slants with the hardwood. The comment was "we told you this would happen" - I don't remember that comment - so I have left the floor the way it was, however, I called Tricia (my sales person) that the one thing that needs to be fixed is the bathroom door. It does not open flat and sticks on the floor. I was told it was going to be fixed several months ago but it has been radio silence. I had done business with Westbay previously but think that they
Lisa Thomas
Mar 25, 2021
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Mike F.
Jan 05, 2021
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Lori Sherwood
Sep 15, 2020
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We were extremely happy with our experience from start to finish. We did a bathroom remodel and needed flooring tile and accent tile for shower and tub. Tricia the salesperson we worked with was extremely knowledgeable and when we were “confused”. Steered us in the perfect direction for our selections. She was instrumental in pulling a beautiful bathroom together. Terry was our installer. He was fantastic. Very friendly and extremely talented at tiling. We are beyond satisfied with his workmanship. We called him an artist in his trade. We would recommend west bay to anyone looking to remodel
Marlene Herman
Sep 12, 2020
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Elaine Valentine
Jun 21, 2020
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George Mcpherson
May 12, 2020
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I've got to say, nothing beats a small business. The big box stores just do not provide that one on one feeling. I'd like to thank Linda Jancsek and Westby Floor Source for coming through for us in this crazy year. Finding what we wanted at an amazing price in just a couples. My flooring source for sure.
Laura Lennerth
Oct 17, 2018
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While I initially had an issue with my carpet installation, the owner worked directly with me to find a satisfactory solution. I appreciate all that was done for me to ensure I remain a happy customer. One of the advantages of working with a small business is a personal touch not often achieved with big box stores. The installers have been with the company for along time and did a tremendous job.
