Don't hesitate - we're available for your emergency needs and are offering same-day service. Don't resort to do-it-yourself repairs, installations, or replacements when you have plumbing or AC issues. Get an experienced professional on the job instead! For fast, affordable and unbeatable service, call Joseph Giannone Plumbing Heating & Air Conditioning.
We're a family owned and operated company who proudly offers plumbing and HVAC services to residential clients in Philadelphia and beyond. In your times of trouble, our experts will be there for you on the double! Our customers are always the first to sing our praises because we make it a priority to treat them with the utmost respect and transparency.
After we're through, you can expect to find your home in even better condition than before. We make sure to properly pad your place from dirt tracks and unwanted spots.
We're a family owned and operated company who proudly offers plumbing and HVAC services to residential clients in Philadelphia and beyond. In your times of trouble, our experts will be there for you on the double! Our customers are always the first to sing our praises because we make it a priority to treat them with the utmost respect and transparency.
After we're through, you can expect to find your home in even better condition than before. We make sure to properly pad your place from dirt tracks and unwanted spots.
Services
Joseph Giannone Plumbing Heating & Air Conditioning is a family-owned and operated business providing the Philadelphia area with high-quality plumbing and HVAC service. Our team of experts always guarantee you the best work possible. We always go the extra mile for our customers, even providing same-day emergency service so we can attend to any of your plumbing, air conditioning, and heating needs at any time.
Our skilled experts are dedicated to offering 5-star services at a price that fits your budget. That is why in addition to our already low prices, we proudly offer coupons and online specials, so you never have to skimp on the quality service you and your home deserves. Check back here to see what types of coupons we are offering our valued customers.
As a family-owned business with an old-fashioned commitment to quality, our team at Joseph Giannone Plumbing Heating & Air Conditioning wants to treat our Philadelphia neighbors like our own family. This means we want you to feel secure when our experts are in your home. That's why our professionals undergo thorough drug testing and background checks before we hire them.
Our team is committed to more than simply solving your home service needs - we strive to keep our neighbors in Philadelphia comfortable, while building long-lasting relationships with everyone we serve. Whether you are looking for water heater repair or heater replacement or anything in between, our trained and skilled experts can help.
Reviews (20)
Michael C.
Aug 25, 2021
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I purchased a heat pump unit from this company for $11,500! I was told I would have a 12 year warranty for parts and labor as long as I purchased their annual inspection for $200 a year. I did that until the pandemic hit.
Recently, I had them come out for the annual inspection and I was told my labor warranty was void unless I paid them an additional $460! I refused and now I have no labor warranty 5 years into the purchase.
I think they could have been more understanding of the fact that I had my 90 year old mother living with me and I was protecting her from getting the virus. There were issues
Recently, I had them come out for the annual inspection and I was told my labor warranty was void unless I paid them an additional $460! I refused and now I have no labor warranty 5 years into the purchase.
I think they could have been more understanding of the fact that I had my 90 year old mother living with me and I was protecting her from getting the virus. There were issues
Daniele R.
Aug 17, 2021
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I ask Giannone to come to check a running toilet and a kitchen faucet that was stuck in place. The plumber who came barely looked at my faucet and decided I needed a new one as well as new cut off valves.The only faucet they would install is a Wolverine and only provided by them.Total estimate was above $1000. At no point did they say I had to get a faucet provided by them. It was the same thing for the toilet: I needed a new one.
He did not have anything on his truck to fix anything! This company has dishonest practices in not telling upfront that you need to buy their very expensive supplies
He did not have anything on his truck to fix anything! This company has dishonest practices in not telling upfront that you need to buy their very expensive supplies
Perry S.
Jul 22, 2021
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Diana P.
Jun 28, 2021
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Used this company 2 times now- one for air conditioning fix and one for plumbing. Both times, they were very reliable, fit me in same day! I also appreciate how communicative they are with calling before they come and email sent with profile of the technician on the way. Jourdan was the technician today to replace our water heater and he was very respectful to my property, friendly, and honest. I will continue to use a good company with great service technicians.
Kevin M.
May 05, 2021
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Connor L.
Apr 20, 2021
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I'm willing to be a bit flexible with timing given everything going on, but this just got absurd. I called to schedule tuneups back in October 2020. I got first available for each with the heater tuneup in late November the AC tuneup in March. They were each rescheduled and pushed out multiple times until I finally got the heater tuneup in March. They just called to reschedule the AC tuneup to August and enough is enough.
I would recommend going with someone smaller or who can commit to their timelines.
I would recommend going with someone smaller or who can commit to their timelines.
Allen H.
Dec 31, 2020
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Cathy E.
Nov 19, 2020
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This company is ripping off people! Do not use them. We paid $178 for tuning up our HVAC cooling and heating system. The guy came out and did nothing but changing a filter. He just check a few things and then recommended us to pay addition money to fix a couple of thing and do some cleaning. He wanted $898 for cleaning the coil. It is not a joke. He is ripping people off. Please see his quote below. I changed it from 1 star to 3 stars because the owner called and explained it was a mistake. He refunded $89. I would like to keep the review on to warn others.
Nicole P.
Jul 11, 2020
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Dahlia I.
Feb 27, 2020
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Be very wary of this company. They are very much into replacing everything and fixing nothing. The techs are extremely nice and that's all I can say. They use hard pressure scare tactics to get you to buy a new unit. Even if your other units are not broken, they insist they should be replaced. They tried to come out to get back on the roof stating they had to replace a part from our brand new unit. When I called, they couldn't give me a straight answer. I called the AC manufacturer and they said there were no recalls. The unit is fine. I do not trust this company. For months
Kathy M.
Feb 21, 2020
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Oh wow!...Giannone Plumbing...they came to my house in August to repair the drain under my sink. It began leaking again. I have a warranty. I figured they would come out to repair it because it is still under the warranty. I come to find out that they didn't replace the tailpiece that connects to the sink. Why would they attach a new trap to a very old tailpiece? The said, "It's $90 to come out again and I would be charged again for the repair." The bill was so expensive I almost had to sell a kidney. I told them I was posting this on social media. It was obvious that she really
Bill K.
Feb 12, 2020
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This company is a rip off, Scheduler Peggy was nice, repairman was ok, but their charges were rediculous. I have no idea how I was charged or what I paid for but was charged about $750 labor on a $250 part ( retail) for an hour labor which was 45 min of him testing my system and 15 min (if that) removing and replacing part. Before he came out Peggy was told what the problem was and should have had the part on the truck as the technician stated "he worked on these units all the time". Instead we had to wait for a driver to deliver it. STAY AWAY FROM THIS COMPANY UNLESS YOU HAVE MONEY
Owen C.
Nov 15, 2019
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If zero stars were possible, that's what I would give them. We called on a Thursday morning because our heat stopped working. They said we would go on their "emergency repair" list and would be out to fix it that day or the next. We call the next day, Friday morning, and ask where we are in line, and they said they can't tell us. They don't have a copy of the list and they won't share that information. What is this, classified information from the Pentagon?? Low and behold, they call us back an hour later and say we're 25th in line. If you can't fit us in
Poker B.
Sep 27, 2019
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Actual scam artists. Came out and took $150 to diagnose the problem. The repair man quoted my husband 30 THOUSAND dollars for a new water heater. Yes, you read that correctly. We tried to follow up to understand what was actually needed and confirm appropriate repairs and no one even followed up with us. They were happy to just take the $150 and had no intention of providing any heating services.
Tom R.
Jun 26, 2019
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I have been a customer for going on 15 years. Every single technician I've met has been professional, showed up on time, knowledgeable and ready to get the job done on the spot. They use technology smartly and although they are expensive they are worth it because I know that the job gets done right the first time. I am willing to pay a little more for peace of mind. The ladies in the office are on their game. Nick and Brendan are rock stars. I recommend you buy their contract which gives you a 20% discount on all services.
Tenley B.
May 09, 2019
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Nick was prompt, courteous, professional and VERY knowledgeable. He explained what was wrong with the previous installation of my high-efficiency boiler and what was needed to make it right - basically a re-install. The price was reasonable given the extent of the work, and he did it in a day, within a week of the first visit. He was friendly, great with my dog, and made a point of cleaning up the work area. I would definitely recommend this company!
Kristine C.
Jan 06, 2019
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Mark F.
Aug 30, 2018
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My AC stopped working during a heatwave. I called and scheduled a technician to come sometime between 4-8 PM but I let them know I was also available before then. They emailed at about 2:30 PM to let me know Eddie was on his way. Eddie also called. He arrived when he said he would and quickly got to work. After a series of tests, he felt he identified the problem. The AC seemed to be working great and he left. 10 minutes later the AC started making a crazy loud noise. I called the office and they responded quickly and sent Eddie back. It was going to cost a little more because the blower fan motor
Andres C.
Jul 07, 2018
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Two years ago I gave them a good review. Since then, I've invited them back to service my AC. The second to the last visit the technician laughed when he read on his ticket not to sell us anything because every time they come you can expect a large estimate of items needing repair.
Last month we called them to repair/replace a thermostat. While the technician was here, my wife became visibly ill in front of the guy and left our 18 year old daughter to help him. Well the bill came out to $475. When I got home and asked for the invoice my daughter gave me a brochure he left for a warranty
Last month we called them to repair/replace a thermostat. While the technician was here, my wife became visibly ill in front of the guy and left our 18 year old daughter to help him. Well the bill came out to $475. When I got home and asked for the invoice my daughter gave me a brochure he left for a warranty
Yulia K.
Mar 16, 2018
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I needed an estimate on replacing a broken heater, along with a written diagnostic on what exactly was wrong with it. I was told that wasn't an issue, as long as I pay $89 for the visit.
They showed up some time later, told me the heater was broken (I clearly already knew that) and gave me a ridiculously expensive estimate for replacing it. When I asked about the diagnostic in writing they said they don't write anything down. After going back and forth with what I was promised over the phone and what I was actually getting I managed to get them write the diagnostic. I was ready to pay
They showed up some time later, told me the heater was broken (I clearly already knew that) and gave me a ridiculously expensive estimate for replacing it. When I asked about the diagnostic in writing they said they don't write anything down. After going back and forth with what I was promised over the phone and what I was actually getting I managed to get them write the diagnostic. I was ready to pay