Ohler & Holzhauer

Positive: Professionalism, Responsiveness
I had an after hours sewer backup and they were very responsive to my situation. Joe and Jed were great, they were on time, understood my frustration, and promptly fixed the problem. They were a pleasure to work with!
Service: Leak investigation and repair

This is a busy business. I had to wait for them but it was worth it. Great work. VERY Affordable prices compared to competition. High quality work too. I wish they did work in Toledo.
Service: Installation

Critical: Professionalism
I don't believe I've ever had to deal with anyone so unprofessional and rude. If you're in this area and need work done, call Fry Heating and Cooling. They should be able to help you better.

Positive: Professionalism, Punctuality, Quality
Issues with a/c, Blower motor not kicking on. Gave them a call, same day service ! Had parts on hand needed to replace, went though system and made sure everything was good ! Thank you for taking the extra time to do it right...Will do business with them again !!!

Positive: Responsiveness
I had a waterline break and they were able to come out the same day and fix it. They were quick and professional and very polite. I would highly recommend these guys again.

We called and explained we had a pipe leaking due to a clogged bathtub drain. They said they'd send someone out. They sent two guys to fix the job. Once I explained the issue to them, they stated that they couldn't do anything because they didn't handle drainage issues. They referred me to another company and said they they would get out of there before we got a service charge. Come to find out they billed us $84 to give us someone else's number. When I called to explain, the lady in accounting said she would talk to Dave and get back to me. Never heard back, but just received

Critical: Quality, Responsiveness, Value
Doesn’t return phone calls. Technician never fixed our problem. Will not be getting any more of our business.

Absolutely fabulous!!! My elderly mother at home when her pipes froze. Even though they were soooooooo backed up with repairs they made time to help her. So very grateful. I would suggest them to everyone and will.

Had excellent service when we got a new water heater last year. This year we called with a bathtub faucet problem. Charged us once to determine that they didn't know what to do. Upon their recommendation we purchased the needed part from Home Depot. They charged again to put the part in. After 6 weeks faucet is doing the same thing and their response is that they did not order the part! Geez, they advised us to get the part! Another owner here in the Condo Association said that they put a used part in his bathtub...lol..i am guessing it was the part they took out of our bathtub the day

This wonderful company has been servicing our lakehouse for generations, literally. They are so knowledgeable about furnace systems and plumbing. There is nobody else I would call!
They also have a new guy on staff named Chris. Super smart, hard working, and seriously polite. He does not look like your typical plumber!
Outstanding customer service and 100% quality work.
A+++++++