If you are in the market for a quality new or used vehicle in the Janesville area, then come in and see the impressive inventory at Hesser Toyota. We are your local Toyota dealership that is dedicated to excellent customer service and helping you find the right car to fit your lifestyle. At Hesser Toyota we offer a variety of tools that allow the process of choosing and financing for a new car to go as smoothly as possible.
Our friendly and professional staff is always ready to answer any and all of your questions. Whether you are looking to buy a new car or looking to have quality service done on the car you have, the team of automotive professionals at Hesser Toyota are here to help you find exactly what you need. Jon Wohlert was the type of salesman we were hoping for when we stopped to look at a new vehicle.
Our friendly and professional staff is always ready to answer any and all of your questions. Whether you are looking to buy a new car or looking to have quality service done on the car you have, the team of automotive professionals at Hesser Toyota are here to help you find exactly what you need. Jon Wohlert was the type of salesman we were hoping for when we stopped to look at a new vehicle.
Services
All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above, may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle specific information.
As part of the Toyota family, your exceptional ownership experience starts with ToyotaCare1, a no cost maintenance plan with 24-hour roadside assistance. Joining the ToyotaCare1 family ensures that your vehicle is maintained with Toyota Genuine Parts and serviced by factory trained Toyota technicians.
Toyota Safety Sense is a bundle of active safety features standard on many Toyota vehicles. These innovative features are designed to help protect you and your passengers from harm as well as help offer peace of mind to your drive. Toyota New Car Inventory with TSS safety features are now available at Hesser Toyota conveniently located in Janesville.
If you are thinking about trading in your current vehicle at Hesser Toyota, we want to make that process quick and easy. Selling your vehicle by yourself can be a real hassle, so we want to take that off your plate. Our free appraisal process helps you to get an idea of your car's trade-in value and how it can help you to get your next set of wheels.
Are you looking to test drive a new or used car in Janesville, Wisconsin? Hesser Toyota lets those of you who are ready to test drive a car, truck, SUV or crossover before making your purchase. Our friendly, experienced sales professionals will put you in the driver's seat and give you a complete walk-around so you know all the details about the car you are test driving.
Reviews (22)
Karibou Schaw
Jan 24, 2022
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Sent a message to this place inquiring about a brand new Highlander. My vehicle was totalled in a car/deer accident so I had to move fast.
Gave them my phone and my email. Nothing. No response.
Thought I would try another way. I had my husband send a message with his name. Literally 3 minutes later, his phone rings and it is the sales staff wanting to talk about the Highlander.
Keep in mind, they never called or emailed me back in the prior 6 hours.
So I wrote a review on Google. Weeks passed. Finally after 2 weeks and reading my post, I get a call from the manager. He says, "did you get our
Gave them my phone and my email. Nothing. No response.
Thought I would try another way. I had my husband send a message with his name. Literally 3 minutes later, his phone rings and it is the sales staff wanting to talk about the Highlander.
Keep in mind, they never called or emailed me back in the prior 6 hours.
So I wrote a review on Google. Weeks passed. Finally after 2 weeks and reading my post, I get a call from the manager. He says, "did you get our
Todd Brandenburg
Jan 07, 2022
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This was the first dealership that when contacted, listened to what I was looking for and responded with ‘we can do that’ without hesitation. Carolyn Jones was a key part of this. She provided great customer service throughout the entire process of finding truck, researching lift kit, tires, rims etc.
I was kept informed of the status of the truck’s arrival, along with the installation of the lift kit etc.
Friendly, very knowledgeable. Service dept was great, especially Corey, who did all of the installations, and ensured that they were going according to what we had discussed.
I was kept informed of the status of the truck’s arrival, along with the installation of the lift kit etc.
Friendly, very knowledgeable. Service dept was great, especially Corey, who did all of the installations, and ensured that they were going according to what we had discussed.
Sean Blenkhorn
Jan 05, 2022
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Purchased a (lightly) used 2021 BMW X4 from Carolyn and the Hesser team. They were fabulous to work with. I purchased from out-of-state but they made the entire experience simple and straightforward. Upon arrival my car was ready to go and the paperwork was quick and easy. Thank you so much and I LOVE THE CAR!
Jeff Putchinski
Dec 26, 2021
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Badabing R.
Nov 05, 2021
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The worst Dealership service department I have experienced.My 84 year old mother took her 2012 Toyota Camry to Farm and Fleet in Janesville Wi her tires needed air so she had the car looked at ok they told her it needed a left front wheel bearing and new tires so she ask me to make an appointment so I drove up from Chicago Oct 30 and went to the Toyota dealership because it made a noise over ev bump so I suspectEd it needed struts also so I figured take it to the dealership because it's a car the sell and work on every day.So I take it there and tell the service man it's go a bad wheel
Sally Jackson
Oct 19, 2021
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Dan Prigge
Aug 27, 2021
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They had to put a new (used with more miles) motor in my car 5 days after purchase. They covered all costs. $10k. Got it back after 3 months and 3 dealerships later. Some additional repairs needed, admittedly caused by their technicians, that very much extended the repair time. Very poor communication the first 2 months. Got car back missing parts, warning light on dash, lights not plugged in, and missing fasteners everywhere causing damage to both front fender liners. Grease stains all over inside of car and my second key no longer works. Now I have to take a day off work to travel over an hour
Allison Jordan
Jul 29, 2021
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I would absolutely recommend Hesser Toyota! I spent months being ignored, offered bad deals or no deals, or completely screwed over by numerous other dealerships. But working with Ed at Hesser Toyota was the experience I was looking for. He was quick to respond to questions and requests, was willing to make a deal and make sure I got the car I was looking for, kept me updated along the way while waiting for my car to be built, and they were able to have the car ready to take home within a few hours of it being delivered. No hidden tricks up their sleeves, no surprises when I showed up to purchase
Steve T.
May 02, 2021
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We just had the best car buying experience in our lives! No pressure no haggling just straight forward honesty. Less than blue book very fair price. A very relaxing experience as car buying goes. Joe was a great salesman and Theresa was great to work with in finance. I would definitely recommend Hesser and will definitely go there again in the future.
Charemon A.
Jul 01, 2020
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What a horrible experience at this dealership. I called about a Honda Civic yesterday told Ed we would be up to see it tonight at 6:30. Ed called us at 4:40 to verify we were still coming and told me the car would be ready to test drive. We rush from South Beloit to get there and someone else is sitting at the desk making a deal on the car. The night guy that works the internet was horribly rude and acted like well to bad. He proceeds to tell me Ed gave him my information before he left at 5:00 but that he had this person scheduled to see the car at 5:00.
He actually admitted that but never thought
He actually admitted that but never thought
Maged A.
Jun 15, 2018
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Hands down, one of the worst customer service/service department experiences I've ever had!. I took my car to the dealership to fix my A.C. While fixing my A.C,they accidentally broke my windshield as well! It took them almost a whole month to finish fixing my A.C and to install a new windshield as well!! When I received my car back, the interior was dirty, I barely had any gas in the car (gauge on E) and my shift boot wasn't intact!!
Very disappointing and I would give no stars if I could!
Car is 2015 Scion tC
Very disappointing and I would give no stars if I could!
Car is 2015 Scion tC
Tony T.
Nov 15, 2017
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Avoid this dealership if you are looking for personalized service and courtesy. I contacted the company regarding a vehicle I found online. I don't live in the area and requested specific information regarding the vehicles interior and exterior appearance and mechanical performance. I explained that I would never be able to physically inspect this vehicle or test drive before buying; it would be sight unseen so it was very important for the sales staff to be as specific as possible with any issues. I gave them 3 opportunities to provide more information, and the best they could offer was to
Robert W.
Jul 28, 2017
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MY GOODNESS. What an amazing buying experience. I just bought a 2017 Toyota Camry LE. I admit, I did my homework and called around a dozen dealers like a MLB manager at the trade deadline. And no matter what, Mike Rivers was there to earn my business. While other dealers gave me the run around, Mike was too busy giving me the best deal! And he was 100% honest - no phantom charges at signing (although I got another stellar deal on an extended warranty that I wasn't planning on).
Jim B.
Jul 27, 2017
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Zachary H.
Jun 23, 2017
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I called about a 2016 Toyota Tacoma listed for $28,599 and spoke to the sales representative Luke about driving an hour and a half to see the truck. Before making the trip I called the dealership to confirm that the truck was still available, which they assured me that it was. Upon arriving to the dealership I found out that the truck had been sold the day before. The first words out of Luke's mouth were "I wasn't even going to show you that one" and he proceeded to try to sell me a 2015 Toyota Tacoma for $30,600, $2000 dollars over the vehicle I drove out there to see. The
Steven M.
Sep 01, 2016
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Avoid going to this place at all costs, if you can. I had my van fixed there. They first told me that my MAF sensor was the problem and told me my van was fixed. I didn't even get it off the lot, before returning it back, as it wasn't fixed. They then told me that it was the transmission and a used one with labor would cost $3,300. I called Morrison's Auto Salvage to find a used transmission. They informed me that they did have one and that Hesser was trying to buy it and upsell the transmission to make more of a profit.
Morrison's ended up selling the used transmission to
Morrison's ended up selling the used transmission to
Clint E.
Apr 05, 2016
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Karry B.
Jul 28, 2015
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Why I continue to give this place a chance, I have no idea. I called several times at 8:00 a.m. and the call goes straight to voice mail. No chance to transfer to the service area to get an appointment. I do not have unlimited time to make a call.
If Hesser is too damn cheap to hire a receptionist to start at 7:00 a.m. like all other dealerships, how about having the ability to automatically transfer the phone to the service desk to make an appointment. Like-"If you want service, press 1. Remember Hesser, it is 2015.
Well because this place truly does not appreciate their customers
If Hesser is too damn cheap to hire a receptionist to start at 7:00 a.m. like all other dealerships, how about having the ability to automatically transfer the phone to the service desk to make an appointment. Like-"If you want service, press 1. Remember Hesser, it is 2015.
Well because this place truly does not appreciate their customers
Mia Z.
Feb 01, 2015
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DO NOT GO THERE!!! The manager is untrustworty! We live a hour drive from there. My family wanted to buy a used van and found one on their website. We called before we came and confirmed the price with the manager. When we got there with two kids, After testing the van, we made the decision to buy it. The sales person was okay and told us they needed time to do the paperwork. After 1.5 hours, a manager came out and told us the price was not correct. They could not sell this van to us at this price. and it would be two thousands more. Totally untrustworthy！！Do NOT go there. Just waste your
Rhonda V.
Nov 15, 2014
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T. K.
Feb 23, 2013
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These people are never available when you need them. Scheduled services (that cost lots of money)--sure, but not when it counts. They are very unsympathetic and uninterested when something urgent comes up. We've been regular customers for nearly 5 years, but no more. Let me add that we bought a 2007 RAV4 from them and just after its service plan ended the alternator died. It will cost us nearly 1K. Obviously that is an issue with "Toyota quality" rather than this particular dealership, but it still influences my overall opinion of them.
David M.
Feb 22, 2010
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