Here at Rimrock Subaru, it is our mission to be the automotive home of drivers in the Billings, MT area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Are you one of the many automotive shoppers that believe that buying a motor vehicle shouldn't be hassle?
Then we're your customer care advocates. Our courteous and informed staff are here to address your questions and concerns. They endeavor to help you find the right motor vehicle that best fits your needs, and can assist you through the financing process. Speaking of new Subaru models, you have your pick of our showroom.Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory.
Then we're your customer care advocates. Our courteous and informed staff are here to address your questions and concerns. They endeavor to help you find the right motor vehicle that best fits your needs, and can assist you through the financing process. Speaking of new Subaru models, you have your pick of our showroom.Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory.
Services
Imagine yourself driving around Billings, Montana in a new Subaru 2021-2022 Subaru Outback, Forester, Crosstrek, Legacy, Impreza, or the Ascent. Rimrock Subaru is ready and waiting to make you a great deal. Our extensive selection of new cars, crossovers and SUVs, coupled with a convenient location, makes it easy to find your dream car.
Prices include all costs to be paid by consumer, excluding licensing costs, registration fees, and taxes. Consumer responsible for Doc Fee. Leases include 10K miles a year, w/.15 cents/mi thereafter. Lessee responsible for maintenance, excess wear & tear. Offers subject to Tier 1 credit approval through primary lender on select models and terms to qualifying buyers.
No down payment required. Offer may vary by location. Other rates and payment terms available. Cannot be combined with any other coupon, direct/email offer or promotional offer unless allowed by that offer. Financing for well-qualified applicants only. Length of contract is limited. Subject to credit approval, vehicle insurance approval and vehicle availability.
Rimrock Subaru offers a free, no obligation and confidential CarFinder tool, allowing you to specify your desired car, truck or SUV and submit the vehicle configuration to us. As we locate matching automobiles, you'll automatically receive details of those models, with photographs included. Let us handle the task of finding your next dream car!
A new kind of Subaru is here. A Subaru that can take you farther, equipped and upgraded for your wildest adventures. Every Wilderness model is specifically engineered for off-road exploring with upgrades to its clearance, drivetrain, and all-terrain capabilities, along with rugged exterior styling and a high-tech cabin that's as comfortable as it is practical.
Reviews (20)
Mark C.
Jan 09, 2022
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We decided to build and buy a Forrester back around Sept. of 21. I wanted a 2021 model but later found out by the manager that they were only building the 2022 models. The dealer we initially started with took our information and took our credit card number for the $500 to put against the car in case we didn't follow through when the car was built and delivered.
We were getting a loan with USAA so we asked what the total amount for the car was and received that price. We asked numerous times before we sent in the price to USAA that this would be the final cost and they assured us it was.
We were getting a loan with USAA so we asked what the total amount for the car was and received that price. We asked numerous times before we sent in the price to USAA that this would be the final cost and they assured us it was.
Lori Fleck
Dec 27, 2021
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Chayse Vasquez
Dec 23, 2021
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Jennifer Williams
Dec 20, 2021
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Tom Fox
Sep 17, 2021
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We were 2 days into a 16 day road trip and had tire trouble. We were coming from Nevada, MO. The closest Subaru was Rimrock. I must say we received star quality assistance. We pulled in and Tyler took over. Got us right in with no waiting. He and the tire technician fixed us up and got us safely back on the road. This young man and his team are top knotch. Tyler, we made it to Glacier National Park because of your help. Thank you all for being there for us.
DoItRight
Jun 18, 2021
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I own a Subaru Outback, and occasionally get my oil changed at a dealer, mostly so that the can update any computer components and check for warranty work. In November of 2020 I did just that, at Rimrock Subaru. While the price was okay (somewhat high, but normal for a dealer), it wasn't until 6000 miles later, when my oil needed changing again that I found something that I have never seen (in 50 years of auto ownership).
The mechanic only needed to touch three things: the filter, the drain plug and the filler cap. Each of those three things was tightened down so much that I couldn
The mechanic only needed to touch three things: the filter, the drain plug and the filler cap. Each of those three things was tightened down so much that I couldn
Matthew C.
Jul 10, 2020
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I bought a used Outback from the dealership. The sales staff were great. Unfortunately, the company messed up my tag and title information sent to my home state. I had to jump through many loops trying to find anyone to fix it. After locating someone eventually, I was told that the titke number was incorrect, as well as the wrong title application completed that was sent to my state. After finally getting this sorted out, my country tag office contacted the dealership to inquire about late fees owed due to the long delay for tag application. The dealership refused to pay this fee, even though it
Cicely R.
Aug 15, 2019
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I don't want to right a novel on EVERYTHING that goes wrong here, but I will say this. Unless you like getting scammed and screwed over don't buy a car here. You're better off going to Gallatin Subaru. They harass everybody that even looks at a car just to get a car sale because they can't afford they're fancy new building.
I've heard things said about customers by management behind the desk. The salesmen are actually pretty cool people it's just when you get into management that's where it's all down hill. The service department is always swamped but
I've heard things said about customers by management behind the desk. The salesmen are actually pretty cool people it's just when you get into management that's where it's all down hill. The service department is always swamped but
Me H.
May 22, 2019
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I came here to buy a Subaru Ascent! I explained with lots of detail what I wanted. They from the get go wanted to sell me a new car. I told them the car I wanted over and over again! They told me that I could leave that same day with the car if I picked the brand new one. I said: no.
Then they became very picky and asked to see my truck that I was debating about giving it on trade in, they drove to my house picked it up, and then left me waiting again for hrs at one of there office, until I got tired of waiting and said: " no deal, bring my truck back home". I left they drove my car
Then they became very picky and asked to see my truck that I was debating about giving it on trade in, they drove to my house picked it up, and then left me waiting again for hrs at one of there office, until I got tired of waiting and said: " no deal, bring my truck back home". I left they drove my car
Katie L.
Mar 24, 2019
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Before I start my review, I did not purchase a vehicle here. In large part because of the treatment I received while visiting for the first time.
I understand that many car dealerships are pressured by their owners to close sales and upsell products, etc etc. I get it.
The way this dealership chose to deliver the options and attempt to sell me a car was incredibly uncomfortable and rude, not considerate of my time AT ALL and couldn't read the fact that I didn't even want to purchase the specific car I drove. I ended up going elsewhere and purchasing a more expensive vehicle.
The
I understand that many car dealerships are pressured by their owners to close sales and upsell products, etc etc. I get it.
The way this dealership chose to deliver the options and attempt to sell me a car was incredibly uncomfortable and rude, not considerate of my time AT ALL and couldn't read the fact that I didn't even want to purchase the specific car I drove. I ended up going elsewhere and purchasing a more expensive vehicle.
The
John N. Lindi W.
Jan 04, 2019
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I was able to regain my money back the powers of attorney I am thinking were a scam and should be avoided. The dealership still does not know what they are doing. I was called today by the business office congratulating me on my purchase hoping that it was treating me well from the same guy that a week ago was emailing me on having to return the powers of attorney. The organization does not know what the left hand is doing to the right hand and obviously is only considering what the hand can do to your pocket book. Avoid at all costs would be my recommendation as even after they refunded the money
Karla S.
Sep 18, 2018
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Leigh G.
Mar 29, 2018
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I normally don't like venting my frustration about people or a company on the Internet. But I felt compelled to leave a review to warn other people about this car dealership. I recently bought in 2013 Subaru from these guys for $15,000. Three days after I bought the car the check oil light came on. It came on again three days after that. Now I have to replace the engine because the dealership sold me a car that had a bad engine in it. The worst part about it is that one of the reasons I bought this car from this dealership was because they had serviced this car since the original owner bought
Wanda E.
Jan 04, 2018
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Very unsatisfied with customer service. Have been trying to get them to cancel a gap & extended warrantee on a cruddy 2016 Outback since mid December. Took it in the shorts & traded it off for a reliable vehicle. Now they won't cancel the warranties. I loose more money every day that they sit on their thumbs. Will buy a bike before I ever deal with them again,
Kay B.
Nov 14, 2017
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Jeffery B.
Feb 02, 2017
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Overpriced is the first thing that comes to mind about a shop managed by a mindset of predatory service. The manager was nice and real assuring that his pricing wasn't too high for the repair he was quoting us for. I knew it Was another future screwing so I priced out the parts online and in town and found that the parts were actually only 300-400$ so their markup on OEM parts is insanely high. The total for repair quote was 1,450.00. The service repair time should have been quoted at 3-4 hours tops and at 90.00/hr=360.00$
So I decided to get another quote from a reputable shop in Billings
So I decided to get another quote from a reputable shop in Billings
Josh B.
Sep 14, 2016
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This is an excerpt of an email I sent to BJ Anderson on 2/15/16 without a response. I thought I might share my experience here so others can make an informed decision.
Subject: Customer Concerns
Thank you for taking the time to speak with me today. I am sorry to
have been so direct but our experience with Rimrock Subaru has been
nothing short of excruciating. Perhaps a review of our experience will
serve to illustrate why.
We contacted James on 11/30 (following our test drive of 11/27)
and told him we were interested in discussing the purchase of a 2016
Forester. The 0% APR and the incentive
Subject: Customer Concerns
Thank you for taking the time to speak with me today. I am sorry to
have been so direct but our experience with Rimrock Subaru has been
nothing short of excruciating. Perhaps a review of our experience will
serve to illustrate why.
We contacted James on 11/30 (following our test drive of 11/27)
and told him we were interested in discussing the purchase of a 2016
Forester. The 0% APR and the incentive
Nm N.
Aug 22, 2016
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Amazing service with Jeorge in the service department. I was en route from Denver to Glacier when my Subaru's oil pressure light turned on 50 miles outside of Billings. I found Rimrock, and Jeorge and his team had me back on the road in just over an hour after they found only a loose sensor. They also cleaned all the bug grime off my car!
James O.
Jul 20, 2016
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A nightmare experience.
I left my car for service with Rimrock for a week while I was on vacation. My flight was arriving at 7:00 p.m., so we arranged to have the car left outside with the key under the mat. I confirmed this with three different people, including the service specialist, technician, and even the service manager.
When I arrived back in town, the car was locked in a secured area. I could not access it. It was not left in the public parking lot as promised. I was able to have a helpful member of the sales team let me into the secured area. When I got there though, the key was not
I left my car for service with Rimrock for a week while I was on vacation. My flight was arriving at 7:00 p.m., so we arranged to have the car left outside with the key under the mat. I confirmed this with three different people, including the service specialist, technician, and even the service manager.
When I arrived back in town, the car was locked in a secured area. I could not access it. It was not left in the public parking lot as promised. I was able to have a helpful member of the sales team let me into the secured area. When I got there though, the key was not
Buzz M.
Jan 24, 2013
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