Pacwest Floors
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Pacwest Floors
Pacwest Floors & More is more than just a flooring store. We are a smaller company with the same pricing as a larger store or chain. What that means is that you get the unbelievable pricing of a chain store, but receive the attention to detail and customer service that the larger stores sometimes struggle with.

We have a large selection of every type of floor-covering. Pacwest also has the expert installation crews that they have been working with for over 20 years. And the owner of the company has been in the industry for 30 years! We guarantee you will be thrilled with both the pricing and customer service!

Pacwest Floors & More services the entire State of Washington offering Natural Stone, Ceramic Tile, Vinyl, prefinished and site finished hardwood floors, Carpeting, Solid Surface counters, Granite Slab, Laminate products, LVT, VCT, commercial flooring, and new home packages. We offer custom installations, brokerage of materials, and consulting services.
Services
We have the BEST tile crew in the State of Washington. Scott and his crew have been installing tile for over 25 years! He is capable of handling any size job. Scott takes a lot of great pride in his craftsmenship and is highly knowledgeable in all areas f tile intallations and methods. Pacwest is proad to feature Master Carpet as our top carpet/Vinly crews.
Reviews (9)
Arleen E.
Arleen E.
Dec 02, 2020
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Excellent product and service. We contacted 3 different flooring companies on the onset of the pandemic in the spring (we had flood damage) and only Eric responded with a "can do" attitude. His store was closed, but he asked us to meet him there so we can look at our options. He was friendly, extremely helpful and detailed. He offered us several options within our price range and gave us the pros and cons on each of our choices. After narrowing down our selection, he immediately checked availability and sent us several quotes. After confirming our choice, he scheduled our project and
Joshua Ossinger
Joshua Ossinger
Aug 01, 2020
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We are a painting contractor. You can find us online in the Seattle area. High-Tech Restoration LLC.
Eric with pacwest floors Inc. Hired us to remove wallpaper and paint a doctors office. The amount to paint was declared/paid, The amount to remove wallpaper was declared/paid. But there was an unknown factor of the condition of the drywall (to be painted) behind the wallpaper which was estimated to be charged time and materials due to the unknown. It turned out, the drywall was basic taped only and we spent over 100 man hours mudding, texturing, and priming; bringing the walls previously covered
Jennifer K.
Jennifer K.
Apr 22, 2019
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Eric, the owner, was professional, friendly and easy to work with. I appreciated his help with narrowing the choices to what product would be best for what I needed, ie, stand up to heavy traffic in the entryway as well as being waterproof for the baths and kitchen. Plus I liked the products he offered. He also promptly provided all the documentation required by my HOA for approval of what I wanted done. I kept changing my mind about which direction to lay the flooring, so when it was delivered, Eric helped lay out a box of the flooring in the two options possible so I could get a better idea of
Larry K.
Larry K.
Apr 12, 2018
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We needed new resistant durable flooring in our large master bath. Pacwest quoted a very competitive price. Their installer came out on schedule, completed the work in a very professional manner and it looked beautiful. They did an excellent job and cleaned up everything, you couldn't even tell they had worked in our home. The floor has been there for over 3 years and still looks new. I would recommend them to friends and family alike. Thanks for a job well done Pacwest Floors.
Rick R.
Rick R.
Apr 08, 2017
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PacWest is a fantastic! We used them twice and were more than pleased both times. Eric, the owner, knows what customer service and satisfaction mean. The first time we used PacWest my wife's sister was coming to visit. My wife was totally embarrassed by the worn out, musty smelling carpet on our first floor. She gave me about 10 days to get it replaced. I called several high rated floor companies but only PacWest responded. Eric understood, came the next day with multiple samples, measured, and quoted me. He would have it completely installed prior to my sister-in-laws visit. I received a
Peter L.
Peter L.
Dec 06, 2014
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We hired PacWest Floors to install bamboo flooring after comparing price and Angie's List reviews. Eric is quite friendly, however at the end of the day the balance between price and quality is what matters. Although I don't expect everything to be perfect, I am surprised at the exceptionally-poor quality of work performed. The finish job is terrible. Eric's installer left large, irregular, and loose gaps at the corners of trim (which I had to fix) and in transitional areas. Most of the stair treads PacWest installed seem to fit poorly, creak loudly and many move when stepped
Russ N.
Russ N.
Nov 01, 2014
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We picked PacWest Floors to install wood flooring because it was on Angie's List and to avoid the national big box stores like Home Depot. The people were friendly, but what should have been a quick job took much longer. Communication with the store was also harder with most calls having to go through the salesman's cellphone. Phone tag was the name of the game. They sell products similar to other places, but what was disappointing was the finished job. There were several places where the fit and finish we're like what the average do-it-yourself homeowner would do. For example gaps
Dave W.
Dave W.
Aug 07, 2014
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We purchased a home in July 2014 and our first undertaking was to install tile in the formal dining room and carpet in the library. The owner, Eric, spent a lot of time with us understanding the "look" we wanted and helped us choose the products accordingly. He has a great selection from which to choose, btw. We scheduled the installation about a month in advance.

Eric's tile guy was AMAZING. I've never seen a contractor work so fast, meticulously and competently. He tore out the old flooring and laid the tile on day one. Left no mess and hauled away all the old flooring
Liz S.
Liz S.
Sep 28, 2011
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I used this company when it was located in Mill Creek. They did match carpet pricing for identical carpet I found elsewhere. There installers were rude, not very experienced. They did not speak English and got quite angry when I pointed out places where they had scrated floors, walls and furniture. Denied doing it. Had to bring the owners wife in - she was not helpful - stood behind the installers and not the customer. I pointed out ripples in the carpet after it was installed - she said they would disappear after a couple of weeks. They never did. I tried contacting them several times to fix