Carpet Mart
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Carpet Mart
Carpet Mart is proud to serve Michigan's Great Southwest offering the local community superior quality products, superior customer service, outstanding installations by certified mechanics and all at very competitive prices. Our ultimate goal is to achieve complete customer satisfaction on every project and we work hard to earn your business every day.

Please visit our showroom and see for yourself how affordable quality can be.
Services
We pride ourselves on delivering world class customer service by qualified flooring professionals while offering premium flooring products at extremely competitive prices. When you come to CARPET MART, you will be greeted by friendly staff members who will help you choose the right flooring product for your needs.
Simply stated, stains are often the main reason many homeowners avoid carpet for their homes. It's no wonder, really, as stains use to be a much bigger problem for this floor covering than they are now. But now, many types of carpet flooring have stain resistance built right into the fiber. We are going to quickly talk more about that, as well as the many other benefits this flooring has to offer you.
We may sound biased, but we are unapologetic about our love for carpet! Soft, luxurious carpeting is a beautiful, functional, and economical flooring option for families with kids and pets. With so many eye-catching patterns, unforgettable textures and dazzling, fashionable colors, carpet manufacturers can provide the perfect style to fit your specific lifestyle.
When you choose a soft flooring option that's hypoallergenic, easy to clean and VOC-Free, you're choosing pure peace of mind. Air.o's fibers don't absorb moisture, which helps prevent the growth of allergens and microbes. Air.o's unique, unified construction provides better airflow, releasing more dust and dirt with each vacuum than carpet with traditional padding.
Get the softest step possible by adding SmartCushion to your carpet purchase. Our exclusively engineered carpet cushion enhances the feel and performance of your Mohawk carpet, and adds 20 years to your warranty. SmartCushion's visco-elastic memory foam construction softens every step you take and improves insulation for a quieter, more energy-efficient room.
Reviews (8)
Anderson Family Reunion
Anderson Family Reunion
Nov 25, 2021
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Warning….BAD CUSTOMER SERVICE!! DO NOT USE THEIR SERVICES!
They will be extra attentive and nice at first in order to get the sale but if an error is made or you are unsatisfied with something all the great customer service and niceness changes at that point.
My husband and I are so disappointed with our customer experience with Carpet Mart. We took our time to select a medium dark gray colored remnant with natural under tones with Miss Opal. The sales lady, Miss Opal went back to grab the item number after we set down to complete the order. She had to grab the wrong item number. Something
Loretta Powers
Loretta Powers
Oct 01, 2021
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We did go elsewhere, but I was glad I returned to Carpet Mart in Benton Harbor. New merchandise & nice selection for area rugs. Friendly service as well.
Cheri Kitron
Cheri Kitron
Sep 06, 2021
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I recently had carpet installed at my condo and it is beautiful. Carpet Mart is a very friendly, customer oriented business. When I walked in I was greeted by Tom who was so very knowledgeable and friendly - he helped me pick out carpet samples from overstocks they had which also helped to save me some money. I highly recommend Carpet Mart for your carpet and flooring needs.
Voneda Gillette
Voneda Gillette
May 04, 2021
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Had new carping installed in our downstairs large family room and bedroom. this included removing old carpeting and pad. john and his team are very professional and did excellent job on this project, including helping with carpet selection. installation was also excellent and timely.
Mark Witt
Mark Witt
Jan 29, 2021
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We had a very good experience with Tom. Extremely knowledgeable and professional. They have a very good assortment.
Dawn Amsler
Dawn Amsler
Dec 26, 2020
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Beware. I had carpet mart put carpet in living room and down hallway. Year later carpet is coming apart and we have a seam showing in the middle of hallway. Worse carpet ever. Probably have to replace soon. We only had the carpet for year. When they came out and measured and told me there would be seam is hallway and across living I question this and was told they had the best installer and we wouldn’t see a seam. Feel so lied to.
Judy Ackerman
Judy Ackerman
Jan 07, 2020
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John and the Carpet Mart crew were more than helpful in our purchase of an area rug and carpeting. They were price competitive with a good selection, very informative, patient, accommodating in scheduling, and great in follow-through. Every question and issue was researched and/or answered in a timely manner. They really do care that the customer is very satisfied. BH Carpet Mart is a true example of great customer service with a great product line!
Vickie Campbell
Vickie Campbell
Sep 05, 2019
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We are so happy that we chose Carpet Mart for our recent purchase of new flooring. The customer service is outstanding which was important to us as we had a lot of questions and wanted to talk with someone that was knowledgeable about the options available. John walked us through all the options considering cost, quality and upkeep. We are… thrilled with the flooring we chose for our livingroom, kitchen, dining room and hallway. Thank you Carpet Mart and John. It was a pleasure doing business with you and I know you'll get our business for future projects! By the way...everyone who visits