National Floors
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National Floors
You've decided that carpet is the best flooring choice for your home. Now what? There's a lot to consider and many great options from which to choose. Today's carpet offers a wide variety of choices in style, composition, texture, and color. LVP (Luxury Vinyl Plank) and LVT (Luxury Vinyl Tile) are two different types of luxury vinyl flooring.

LVT is vinyl flooring designed in a tile shape, whereas LVP is vinyl flooring designed in planks to resemble traditional hardwood floor planks. A big draw of both LVP and LVT flooring is that these floors can be installed by "floating" the planks or tiles into place over your home's existing subfloor.

National carries both types, as well as vinyl sheet flooring from today's top manufacturers. Not only is vinyl affordable - it's more stylish than ever. Easy to install, laminate flooring comes in an array of colors, grades and even hand scraped for that rustic look. Laminates are both affordable and realistic.
Reviews (11)
Alan O.
Alan O.
Oct 18, 2021
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I should had gone with the feeling that this compony was not good because of the woman in there TV ad. The salesman was nice at my home so he could hook me in. I gave him the deposit and all was ok till the day of installing my wood floor. The installers were almost two hours late because the office gave them the wrong address and they did have my right address. And when it came to installing the moldings between three other rooms they did not have them and they were in the contract and the office kept lying to me that there were no moldings in the contract and hung up on me. and have all my paper
R. L.
R. L.
Sep 30, 2021
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I needed an area rug to fit in a long narrow sunroom (the rug needed to be 5 1/2 feet by 10 feet). Estimates I received from two other vendors put the total in the hundreds of dollars. Way too much for my budget. National Floors came through! They have a great selection of remnant pieces - they cut and bound the rug - all for $80! and the rug looks spectacular!
Tina Kerdavid
Tina Kerdavid
Apr 23, 2021
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They put in expensive hardwood flooring which began to separate between two planks and got ugly about fixing it; sent someone who knew nothing about installing hardwood floors only to use a humidity reader then tell me it was my fault. Not enough humidity. Bull...., my heater has a humidifier which keeps house at 22% humidity. Besides, if that were actually the issue, more planks would have separated!! Saleswoman clueless and owner both rude and refused repair. I’ve done business with them for 21 years but would NEVER use nor recommend to anyone!!
Bill Alatalo
Bill Alatalo
Feb 04, 2021
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Given the wide array of flooring options available, you're bound to be confused. National Floors helped us carefully choose an environmentally friendly, affordable flooring option for our finished basement. Couldn't be happier with the new floor we got! They really know their stuff! Forget the big box stores! Personal attention given to every customer at National Floors of Easthampton, MA.
Mel J.
Mel J.
Jan 30, 2021
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Horrific. Terrible customer service. Numerous run arounds and lies. Did not complete the job but still charged. Complained that the work was still not done after months of waiting, and didn't show up again! Asked us to have a heater to do the job (who asks the customer to provide a heater??!!) and when provided, still did not show up. Asked for a refund and never got it. Lied it was "in the mail". "Changing locations", "working on showroom" yet the new location is completely empty. Beware of these criminals!
Jen Adams
Jen Adams
Dec 21, 2019
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I had an experience similar to the one Alfred Kobacker describes in his review. Of all contractors I've encountered, David was by far the worst. Or at least proved to be. He seemed competent at the onset, which is why we hired him. Then our installation date came and went, after which David didn't return my calls or texts for about a week. Finally, he got back to me, and we set a new date. But again, that date came and went, and nothing got done. Finally, on the day we were supposed to move in, they showed up, which means that they were installing flooring as the movers were coming in. Yes, this
Debra Desrochers
Debra Desrochers
Jan 31, 2019
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I've done several jobs commercial and residential with National and have been very pleased. I would highly recommend them.
Alfred K.
Alfred K.
Jul 17, 2018
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Just about the worst contractor experience I've had, and I've had a lot.

In my experience, National is a poorly run company that is not only capable of real incompetence, but which is also disinterested in customer service or satisfaction, and unwilling to take ownership of their mistakes.

We try very hard to be understanding of the difficulties of managing a business, and we do give contractors a lot of leeway and many chances to make mistakes right. Everything can be resolved if people are honest, ethical, and respectful of each other.

Contractors like working with us, and we
Lydia P.
Lydia P.
Aug 06, 2017
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I love supporting a local business and this place far exceeded my expectations, from sales, to installation. The staff is friendly, knowledgeable and helped us stay in our budget while getting an awesome product with expert installation. They were also very accommodating to our project timeline. This is a business with exceptionally high customer service standards. Thank you!
Eileen McGrath
Eileen McGrath
Aug 24, 2015
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The sales women was not professional at all.😩 She couldn't answer any questions, Now shopping for carpet no matter how big or small CUSTOMER service is the backbone of any business. When someone says they are going to call re what time the installers will be there meaning TIME than of course we believe her. Having a lot of antiques and many things that are special to my 83 year old mother. We'll no one called. Surprise we called early in the am and not a call back, the men just showed up. Of course the day before no one called either and my mother called and not a call back.... What's that say
Ben Todd
Ben Todd
Dec 15, 2013
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My wife and I ordered some hardwood flooring from National. We worked with Naomi and she was very easy to work with.
We placed the order on Tuesday and it arrived Thursday. The order was large so they were short two boxes. Naomi told us we could use their company floor nail tool for the last boxes if needed so we didn't need to rent the tools for another day.
So refreshing to work with knowledgeable people who are easy to work with!
Highly recommend.