Don't let HVAC trouble ruin your day. Get the fast help you need with Cyprus Air, Heating and Cooling. We are your local Alexandria HVAC experts committed to ensuring your peace of mind. Call us today at (888) 775-5640 to discuss your options and be on your way to improved indoor comfort. For professional HVAC solutions in Alexandria, VA, look no further than Cyprus Air, Heating and Cooling.
We serve areas throughout VA, MD, and Washington DC. Our team is made up of industry leaders passionate about delivering unparalleled customer service. Our top priority is you, and meeting your needs. No matter the problem, you can expect the right solution at the best prices.
If you are having problems with your furnace, air conditioner, air ducts, or other HVAC equipment, give us a call and we will help you return to the peace of mind you deserve.Before working on your system, we assess the problem at hand to determine the most cost-efficient solution. We will listen to your needs and make sure you agree on the service and cost before we go ahead with the work.
We serve areas throughout VA, MD, and Washington DC. Our team is made up of industry leaders passionate about delivering unparalleled customer service. Our top priority is you, and meeting your needs. No matter the problem, you can expect the right solution at the best prices.
If you are having problems with your furnace, air conditioner, air ducts, or other HVAC equipment, give us a call and we will help you return to the peace of mind you deserve.Before working on your system, we assess the problem at hand to determine the most cost-efficient solution. We will listen to your needs and make sure you agree on the service and cost before we go ahead with the work.
Services
Cyprus Air, Heating and Cooling is your single resource for all of your home comfort needs. From tailoring your ideal comfort system to installation, service, and maintenance, we handle it all. Our goal is to ensure your maximum comfort and safety no matter the season. If you are struggling with an HVAC problem and not sure who to call, reach out to our team and we will provide you with the right solution.
Enjoy long-lasting home comfort with professional HVAC services from Cyprus Air, Heating and Cooling. Call us today at (888) 775-5640 to schedule an immediate appointment in Alexandria, VA and the greater Washington DC area. Unparalleled customer service guaranteed. Are you struggling with a heating or cooling problem?
Stay warm this winter with a fully functioning furnace and hot water heater! Call Cyprus Air, Heating and Cooling at (888) 775-5640 for expert Alexandria and Washington DC heating services today. Our trained, friendly technicians can assist you with inspecting, repairing, and installing a new furnace, hot water tank, tankless hot water heater, or even with your gas log fireplace.
Don't try to tackle a heating issue alone! Trust the professionals at Cyprus Air, Heating and Cooling for quality heating repair and maintenance services in Alexandria and Washington DC. Give us a call at (888) 775-5640 to have our friendly, certified technicians visit you for a free assessment and help you with whatever repairs, installation, or general maintenance issues you may be experiencing.
Trust the professionals to handle your heating installation and replacements. Call Cyprus Air, Heating and Cooling at (888) 775-5640 for heating solutions in Alexandria and Washington DC. For comprehensive heating installations and repair services available to you 24/7, you know you can count on us!
Reviews (20)
Anne H.
Dec 31, 2021
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Cyprus Air was scheduled to come to my home to provide an estimate in November and never showed up. In December, they called to ask for a second chance and against my better judgement, I agreed to an estimate for Dec. 30. The tech was scheduled to come between 1-2, then 3:30-4:30, then 5-6 pm (texted me the new times all day long). Supposedly he arrived at 5:30 pm, took a picture of my front door and LEFT!!!! He never knocked, rang the doorbell, or called or texted to say he arrived. DO NOT USE THIS COMPANY - IF THEIR TECHS CANNOT EVEN PROVIDE AN ESTIMATE, WHAT KIND OF WORK WOULD THEY DO??
June H.
Nov 18, 2021
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Got off the phone with a horrible experience trying to get a quote on the price for the service or to schedule the time, which the operator responded like an idiot, "I'm sorry I cannot help you with scheduling or know how much it costs. I can only relay messages and if they don't respond, there's nothing I can do" Then what's the point of them advertising their number on Clipper for???? Almost like an invisible business or hiding from clients/potential clients! Not only that the rep was rude and cutting me off trying to ask him what the point of me calling when he
Sonya M.
Oct 06, 2021
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They called us this year for our yearly service. We have a plan that we pay monthly. I was hopeful they'd turned a new leaf and would now be reliable. No such luck. After three texts and a phone call confirming service, they never showed! I called the office and no one could help me. They suggested rescheduling. I asked to speak w a manager. No one has called me back. These people are the most unreliable. I would never recommend.
Kellie F.
Jul 16, 2021
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I thought replacing my 15 year old ac unit would save me money on my electric bill. If you are considering replacing your ac run away from Cyprus air. The price was less but phew do u get what you pay for. We got a new unit on June 11, 2021. It was a cooler day so we really didn't notice until it warmed up. Once it did we noticed the ac was running approx 20 hours a day. Which was more than our 15 year old unit. After 4 service calls where they were trying to figure out what's wrong and numerous Freon refills, they realized the unit in the attic was the incorrect one installed. Well yesterday
Evan D.
Jun 22, 2021
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I signed a contract with Cyprus Air after their tech did a good job cleaning my gas fireplace. I found out later that (due to no fault at Cyprus) the fireplace was unusable because of significant issues in the chimney structure. I opted to just stop using the fireplace entirely. I called Cyprus to see if there was any way they would work with me to allow the dollars from the service contract to be applied to a different product sold by them - a Big Green Egg, whatever. Still keeping the money with Cyprus, but used in a different manner since my fireplace was unusable. I called twice, requesting
Mike S.
Jun 08, 2021
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Joan F.
Jun 03, 2021
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I bought a new HVAC unit in November 2020 and the heat worked fine during the winter months. When I turned my AC on it worked for about 2 hours and stopped. I called Cyprus Air and they sent the guy who installed it out the same day May 5th. He said there was ice in the line so he fixed that and it was working fine. It got cool outside that night so I turned it up but when it turned hot again no cool air was coming out. I called and told them it wasn't working again and the temperature was supposed to hit the high 80's and someone needed to come out asap. I was told there was no one
W. D.
May 10, 2021
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Run away, they will sucker you into a $40 per month maintenance contract. There service is mediocre at best. The information on their installation is poorly explained and will take mulitple visits.There are much better installers in the area.
They broke my gas pipe in the middle of the winter and I was without heat for over 24 hours. No compenation or apology. A group of fast talking salesman who will lock you into a ridiculous contract.
They broke my gas pipe in the middle of the winter and I was without heat for over 24 hours. No compenation or apology. A group of fast talking salesman who will lock you into a ridiculous contract.
Scott F.
Jan 22, 2021
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Very poor service on my fireplace. I bought the yearly service agreement, called to schedule the service only to reschedule twice. I was given the window of 9 am and 1pm when no one showed up I called the company and was told that there was a delay and the technician will be coming between 4 and 8 pm. They should have at least give me heads up. I am very unhappy with their poor service.
Kevin A.
Jan 04, 2021
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I'm surprised by the low ratings. While I found the sales staff to not be very well organized, the actual installation was perfect. We had our wood fireplace converted to gas in December 2020. Everything for the installation was communicated in advance, and everything was done on time. There were no surprise fees or problems.
The fireplace is working great, as we've used it several times already. And the price was right -- about $400 less than we were quoted by a competitor. Note that we purchased through the Rockville store, not Northern Va.
The fireplace is working great, as we've used it several times already. And the price was right -- about $400 less than we were quoted by a competitor. Note that we purchased through the Rockville store, not Northern Va.
Patricia W.
Jan 03, 2021
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Zachary R.
Dec 21, 2020
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Awful, awful company. We went with them for our new HVAC system because frankly, they had the lowest price and the sales team was friendly and professional. It all went downhill from there. Within two months we had a refrigerant leak due to an installation error. The company refused to cover the repairs unless we bought into the "Presidential Maintenance Plan" for $240 a month. Within a couple of years, it became clear that their business operations, billing department, customer service, and ethics were completely broken. We continued to pay for the annual maintenance plan, even after
Brian B.
Oct 23, 2020
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Let me just say that I have been in the contracting business for 37 years and have never experienced such poor customer service of a company ever before. I have a service contract with Cyprus Air and spoke with 4 people over past two weeks about scheduling service for my fireplace that they failed to fix upon two visits.
I was told by each of these four people that a service manager would call me back to schedule... still waiting for a call. When I ask for a service manager I'm told they are gone for the day, even when calling at 9:00am. I question whether they have a service department
I was told by each of these four people that a service manager would call me back to schedule... still waiting for a call. When I ask for a service manager I'm told they are gone for the day, even when calling at 9:00am. I question whether they have a service department
Shayna B.
Oct 14, 2020
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They cleaned my fireplace and it immediately stopped working. I had 4 techs come out from Cyprus. The last one finally found the problem and they gave me a quote for two parts 1800 for one and 700 for another. It would take weeks for them to get parts. I looked up more info on these parts and then had another company come out since I had lost my trust in Cyprus. The new companies tech grabbed a part from his truck that day and charged me 129. 00 for the labor and part they were wanting 1800.00 for. My fireplace is fixed!
It's outrageous!
It's outrageous!
Oj K.
Aug 26, 2020
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I'm glad I did not go through with hiring them after reading the reviews, but I still was surprised by how bad they were at follow up. I had seen Cyprus's ad and put in an online request for a plumber to stop by and do an estimate. No email confirmation, no call despite what saying on the web page that I'd get a confirmation.
When I called this morning to see if someone was coming, I explained to the operator what happened, and she starts asking questions and I asked if she is creating a new appointment or checking on the status of the online appointment? She says that she is creating
When I called this morning to see if someone was coming, I explained to the operator what happened, and she starts asking questions and I asked if she is creating a new appointment or checking on the status of the online appointment? She says that she is creating
Sam W.
Jun 11, 2020
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My new AC unit was under warranty and had issues within one year. Parts and labor were covered under manufacturer's warranty. Here's what happened in my scenario (Spoiler alert: took over 3 weeks to fix my AC unit)
5/5/20 - Petros (technician) arrives to diagnose the issue. Charges $129 and says the issue is due to a faulty breaker switch that keeps tripping due to voltage. I ask for an estimate to fix it and I get a quote over $300. I go to Lowe's and get a breaker switch and replace for less than $10. The issue still persists and the switch keeps tripping. Breaker switch was not
5/5/20 - Petros (technician) arrives to diagnose the issue. Charges $129 and says the issue is due to a faulty breaker switch that keeps tripping due to voltage. I ask for an estimate to fix it and I get a quote over $300. I go to Lowe's and get a breaker switch and replace for less than $10. The issue still persists and the switch keeps tripping. Breaker switch was not
Az A.
May 21, 2020
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STAY AWAY AND SAVE YOUR DIGNITY!
I purchased LENNOX heat pump from Low's in Aug 2016. Low's doesn't do installation so they hired Cyprus Air to do the job. Installation went well and I was happy and I thought I'd have a peace of mind for at least the next 8 years or so. I had regular seasonal maintenance for the system done by a general contractor with whom I have contract with. I turned the AC on a few weeks ago and there was no cool air blowing so I contacted Cyprus Air to come and take a look. They did a very costly nitrogen test and found a leak in the outdoor unit
I purchased LENNOX heat pump from Low's in Aug 2016. Low's doesn't do installation so they hired Cyprus Air to do the job. Installation went well and I was happy and I thought I'd have a peace of mind for at least the next 8 years or so. I had regular seasonal maintenance for the system done by a general contractor with whom I have contract with. I turned the AC on a few weeks ago and there was no cool air blowing so I contacted Cyprus Air to come and take a look. They did a very costly nitrogen test and found a leak in the outdoor unit
Larry K.
Mar 23, 2020
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Complete Scam: Our gas fireplace wasn't working so contacted Cyprus air, received an appointment and the serviceman arrived at the appointed time. I was informed the it would be $295 for the diagnosis, OR I could pay $495 for a year's service plan on the fireplace. Not knowing what was wrong with with fireplace I opted for the one time fee of $295. After finding the faulty part, I was offered the option of buying a $2,500 logs replacement, or ordering an ignition part from the company for $750 (identical part on Amazon was $46). After ordering the part from Amazon, called Cyprus for
Michelle F.
Feb 17, 2020
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Never using this company again. When I called to make the service appointment I clearly explained that I only needed the remote receiver box replaced. They insisted on charging me for a cleaning that was not needed, and then showed up to the service appointment without the needed part. So I had to spend a second day waiting around for another service call after they ordered the part. They initially charged me for a new full remote system, but at the second service call only installed the receiver box. I had to explain I paid for a new remote system, before I was given one.
Luckily I work
Luckily I work
Jaimie Y.
Jan 31, 2020
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Do not and I can not stress this enough do not use this company. What should have been a 3-4 day job took 3 months. The customer service is terrible. They don't return phone calls and I caught them in several lies. One mainly netting they blamed a delay on my permit which when I finally called the city they said it was ready. Winter in basically over now and i just got a working fireplace. I am beyond disgusted with the operation of the company.
