Berrett Pest Control

Excellent and thorough service by Brandon. Always texts to give us a heads up he is on the way!

I spoke to the customer service manager shevett she was very rude and had a bad attitude. She didn't seem to care . I have been a customer for 10 years and if I ever had a problem it was taken care of right away . I asked her why she had a attitude and she said it's her job .
I will be canceling service tomorrow.

Initial appointment was easy and painless.
Sprayed inside and outside.
Ants issues lessened but was not completely eliminated so called 3 weeks later, left a message - no call back.
Called again few days later and was able to set up a 2nd appt successfully.
I like that they call when they're on the way.

STAY AWAY! I signed up and everything was fine, they came when they were scheduled to, cool. I then got a new debit card, and cancelled the service, it wasn't cancelled, they continued to send me bills every month. Finally I emailed them again and asked them to cancel the service it was finally cancelled. THEN I got a letter telling me they were sending me to collections OVER A SERVICE THEY NEVER PROVIDED. I can't even imagine treating customers like this. I have emailed them again, asking them to reverse this decision... and guess what? No response. Horrible, stay away

Ricardo was very professional, kind, and respectful. He asked all the right questions to make sure he made the most out of today's inspection and treatment for us. Best technician we've had yet (all technicians have always been good though), thank you Ricardo!

Adam is the guy that comes and services our home. He's very professional, polite and friendly. Definitely glad we switched pest control company.

Worst company ever when it comes to existing customers. I have a bug issues that cannot be controlled because it's a worm. I.pay for a service that should keep all bugs out of my house. They will not do anything for me. I called another service that can address the problem. The customer service is horrible. I have been under contract for over a year now but once my contract went month to month all customer service went out with it.

These people are the worst customer service for pest control out there I've ever been associated with . They sell you a service tell you it's unlimited services then lie about what they've sold you to upsell you on another service for more money. I truly know there in violation of udap and I will be putting a report on the bbb about this company. They have a very high turnover rate I've haven't seen the same tech come back in over a year . Trust me people I would hire well known company or give some other company my business before I hire these liars ...

Robert always does a great job and is so friendly! He will come out as needed for emergency spider control at our lake house and we appreciate him!

Tim the technician is very thorough and does a great job. We receive the monthly mosquito treatment.

We just replaced TruGreen with Barrett. Thank you Barrett for being so responsive. You delivered the service within 48 hours of my contact. And the service rep was very professional. TruGreen's loss!

So helpful in explaining about the insects we face here in Dallas and the kinds of treatment he would use. Felt safe in his hands. I hope that Kerry will be as nice. Thanks Justin!

Diagnosed problem immediatley and cured ant issue. Was on time and very courteous.

JC (our termite technician) was on time, very knowledgeable, professional and friendly. I enjoyed talking with him and really appreciate his personal attention and understanding of our needs. Thank you JC for your outstanding customer service !

I've been a customer of Berrett Pest Control for quite a while now, and I can't think of working with anyone else. The technicians they send out absolutely care about what they do & treat your home as if it was their own. They know this industry very well, and their wealth of knowledge is incredibly useful.

Not only have they provided excellent quarterly services, help fight off a squirrel getting into my attic, but most importantly, they saved me hundreds of dollars after I took advantage of their termite warranty services.

Never have I thought I'd have to deal with termites

Never disappointed with Berrett! Carl saved the day today! They service both of my houses and I cannot recommend highly enough

Mr. Bobby arrived promptly. In fact, he gets an A+ for letting me know he was enroute. He serviced all the areas I requested. I was a little apprehensive about treating inside, but he made me feel comfortable and wore his mask as well as quickly applied the treatment. Very courteous service. Thank you

Asya was great in receiving my call, ensuring my reason of calling was notated and great with juggling the service appointment calendar according to this day but not this time slot working or that time slot versus that day not working.

And then when the tech came out, Kevin was the utmost professional.
He always is and our recent service was no different.
Kevin asked about our current situation and then explained the approach.

Thanks ......

Tim is the best. He works really hard and is always very sweet and informative when he comes to the house. It is great having one person who always services my home instead of it changing every time like with many other pest services. The email confirmation you received shows the tech and their photo for safety purposes and after treating you get a list of areas, how much spray and what types of bugs were found/treated for. They're great- don't hesitate to use Berrett