As your local, eco-friendly pest control company, we pride ourselves on taking care of our customers and the environment. Family-owned and operated for more than 60 years, Arrow Environmental Services has become ingrained into the community and is now part of a partnership of quality companies providing termite and pest control, lawn care*, rodent control, pest control insulation, and moisture control services throughout the southeast United States.
The combined buying power and pest control experience help ensure we can provide you localized care you expect from a pest control company.With a focus on results - and the world-class service to back it up - we are your trusted, local pest control experts. After decades of experience as a local pest control company, we understand the challenges that homeowners in Florida face.
The combined buying power and pest control experience help ensure we can provide you localized care you expect from a pest control company.With a focus on results - and the world-class service to back it up - we are your trusted, local pest control experts. After decades of experience as a local pest control company, we understand the challenges that homeowners in Florida face.
Services
As one of the leading eco-friendly pest control companies in the Florida, we pride ourselves on our considerations of our customers and the environment. Family-owned and operated since 1958, Arrow Environmental Services has become ingrained into the community. Arrow is proud to be a member of the Rentokil family of companies in North America.
Our landscape and climate provide a perfect location for insects to thrive. Keeping unwanted pests out of your home is essential to ensuring comfort and safety for your entire family. Ants, roaches, spiders and other pests can invade your home and can present real threats to your health and your enjoyment of your indoor and outdoor living spaces.
Arrow Environmental Services offers termite control and solutions to homeowners throughout the southeast United States. Protecting your home from termites is an important part of homeownership. These pests can cause extensive damage, but even worse, they can remain undetected for long periods of time resulting in many years of damage without knowledge of any issue.
Your lawn makes a lasting first impression of your home. And despite the seasonal changes in our climate, you're not guaranteed a pristine yard. Each season is unique as it relates to lawn care, so a trained professional is the best way to make sure your lawn and shrubs are properly cared for year-round.
A Bed Bug treatment is for parasites that feed on the blood of humans, animals, and birds. They hide in furniture, upholstery, in your box springs and the seams of your mattress when they're not feeding. These pests typically feed while you're sleeping - they're attracted to the CO2 that you breathe out - because it's easier to feed when their host is less active.
Reviews (13)
J. B.
Dec 30, 2021
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Debra L.
Sep 08, 2021
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Arrow has been to my house 4 times in the last month and there has been no change in the ants found in the house. 1 associate who came 3 times would be there for 4-6 minutes. Doubt that is very thorough service. After I called to complain and ask for a manager a different associate was sent out. He spent 30 minutes here and seemed to do a more thorough job. Things improved greatly for 1 week and now everything is back to pre-treatment conditions; ants are all back. Possibly the formulas they're using aren't correct for this particular situation. Very frustrating that they can't even
Relocate T.
Dec 01, 2020
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This is quite possibly the WORST company I have ever dealt with. They didn't show for the 1st termite tenting and didn't tell me until I was out of town and 3 hours away. House was packed up, AC off, pool pump off, key under mat, gas turned off etc. Then when they did show up the following week they tented the shrubs and killed them ($1,400 to replace them). I had to turn off the gas again, they lost my house key (had to replace them $165) plus stay in a hotel again and board my dog. THE WORST. Reporting them to the BBB
Jennifer M.
Nov 16, 2020
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Having lived here in Florida for many years, most of my years, I can say that pest control is an absolute MUST HAVE service. No matter what you do, those critters come in from outside, and prevention is essential.
Arrow does a great job of coming out regularly to provide barrier protection. We bought our house in December of 19 and it took months to eradicate all the little creepy crawlies, as the previous owners.....not sure if they were on a DIY situation or what, but with a lake nearby, we had some extra residents that weren't welcome.
The thing I love best is, no matter what, if we
Arrow does a great job of coming out regularly to provide barrier protection. We bought our house in December of 19 and it took months to eradicate all the little creepy crawlies, as the previous owners.....not sure if they were on a DIY situation or what, but with a lake nearby, we had some extra residents that weren't welcome.
The thing I love best is, no matter what, if we
Pa C.
Oct 05, 2019
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Horrible.
They were overcharging us since October 2018 for 11 months for a much smaller service area than before.
Then we canceled services in the summer finally as they weren't addressing our concerns due to their fraudulent practices and they refused to admit that we canceled. Numerous phone calls and emails exist to prove this but they have " no records " of any customer service rep having spoken to us. They also deny the fact that their rep ever scheduled and then canceled appointments to adjust our price.
They sent us invoice after invoice for services we had canceled and
They were overcharging us since October 2018 for 11 months for a much smaller service area than before.
Then we canceled services in the summer finally as they weren't addressing our concerns due to their fraudulent practices and they refused to admit that we canceled. Numerous phone calls and emails exist to prove this but they have " no records " of any customer service rep having spoken to us. They also deny the fact that their rep ever scheduled and then canceled appointments to adjust our price.
They sent us invoice after invoice for services we had canceled and
Casey C.
May 22, 2019
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UPDATE: I'm going to leave my original review below to let folks know what they might expect, but I will say that the Tampa branch manager reached out and made efforts to smooth everything over. I really think that the main issue with this company has to do with the very poor staffing at their call center. Handling things in-house would be a very positive step for this company. Otherwise, their customer "service" people are going to keep costing them business.
Multiple missed appointments, terrible customer service. I don't know where they get their call center employees,
Multiple missed appointments, terrible customer service. I don't know where they get their call center employees,
Grace J.
Apr 08, 2019
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This is the worst lawn care company I have ever dealt with. They are very unprofessional and the service is really poor. They killed my backyard lawn. I called to cancel and was put on hold for about 30 minutes. I think they were hoping I would just hang up. I am so convinced that the business if failing so bad that they try to prevent any cancellations. Beware of this company.
Russell L.
Feb 01, 2019
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Joseph F.
Nov 28, 2018
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I have had these people for 3 years. My lawn was in great shape when they started. I asked the sales guys what they did and he told me, they will walk the lawn every time and look to see whats going on with it,,,and they will leave me a card telling me what they did and what I need to do. they pull up grab the hose spray and run one time it took the guy 1 minute and 45 seconds do my yard I watched him on my cameras. I had a fungus all summer. I would call and tell them and the tech would call me. He would say I need to give it more time,, so I have to go buy the stuff and do it,,,, why would I
Haylie C.
Oct 24, 2018
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UPDATE: I updated my review from 1 star to 3 stars because Arrow did respond to my original review. The branch manager John contacted me to apologize and sent me a full refund. Although this doesn't change my unfortunate experience with the company, I appreciate that they responded and made it right.
This is my first review. I'm usually pretty easy-going about less than amazing service, but I have had such a horrible experience with Arrow that I felt the need to let others know so they can avoid it. Short version: They took my money, did a shoddy job, left me with rats still in my home
This is my first review. I'm usually pretty easy-going about less than amazing service, but I have had such a horrible experience with Arrow that I felt the need to let others know so they can avoid it. Short version: They took my money, did a shoddy job, left me with rats still in my home
Melissa H.
May 16, 2017
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Bob D.
Mar 30, 2017
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I have used them for a year and have found them to be a good company. They assign a tech for inside and outside the house. They have shown up as scheduled and have responded quickly when I have called for services. The tech always takes the time to answer my questions. They also take care of our lawn, shrubs and trees, and they have done an OK job with that. I will update my review as the year progress.
C. K.
Nov 12, 2015
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My technician is fabulous! The company.... Could use some organizational improvement. It's taken me at least a month now to communicate that I want to go from monthly to bimonthly service in order to reduce the amount of pesticide used in and around my home. I've spent at least an hour on the phone and it still isn't remedied. I will update my review as soon as they have figured out how to accommodate my request!
