Locally owned, monarch heating and air is more than an established air conditioning company; we are stakeholders and stewards in the community. Because we are local, we place a great deal of emphasis on customer service, are a bit more personable, and make sure the work we do is exceptional. That is what makes us stand out and the reason we have a solid reputation.
Our team is made up of NATE certified (North American Technical Excellence) technicians and skilled support staff. We make it a point to only hire the most qualified people, providing them with additional training and support so we can serve you better. It takes a lot more than HVAC expertise to make sure your needs are met.
Our team is made up of NATE certified (North American Technical Excellence) technicians and skilled support staff. We make it a point to only hire the most qualified people, providing them with additional training and support so we can serve you better. It takes a lot more than HVAC expertise to make sure your needs are met.
Services
As an independent HVAC contractor, monarch heating and air focuses on being a leader among residential air conditioning and heating companies. You have a lot of choices when it comes to air conditioning companies, so we do our best to make sure the service you receive is unparalleled. Whether tuning up your system before the hot summer or replacing an aged out AC system with an energy efficient model, we are the ones you want doing the work.
Because we are local, we place a great deal of emphasis on customer service, are a bit more personable, and make sure the work we do is exceptional. That is what makes us stand out and the reason we have a solid reputation and by keeping our overhead down we can offer the lowest prices for system replacement.
Reviews (15)
Justin Garver
Jul 02, 2021
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Amazing business!
My AC went out and I had Monarch come over to check it out. The AC coil had a leak and would need fixed. I decided to try to go through my insurance company, but the soonest they could schedule was over a week out. I tried to wait it out, but it was hitting 90 in my house.
I called Monarch back to let them know what was going on. He understood and scheduled a fix the next day. Before the end of the day was even over he called me back letting me know someone had canceled and he could make it the same day!
I absolutely recommend Monarch. They'll do everything they can to make
My AC went out and I had Monarch come over to check it out. The AC coil had a leak and would need fixed. I decided to try to go through my insurance company, but the soonest they could schedule was over a week out. I tried to wait it out, but it was hitting 90 in my house.
I called Monarch back to let them know what was going on. He understood and scheduled a fix the next day. Before the end of the day was even over he called me back letting me know someone had canceled and he could make it the same day!
I absolutely recommend Monarch. They'll do everything they can to make
Erin Ghata
Feb 21, 2021
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Brooks Rountree
Dec 09, 2020
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I was disappointed with the serviceman, because his main incentive was to sell me a new unit. He said that mine was old, it was low on freon (I didn’t see him check it), so I must have a leak. He said that it was time I upgraded to a new unit, although mine is only 13 years old. He made a big show of checking the temperature coming out of the vents. I made him go in the attic and look at the furnace. I expected him to look for a leak in the coil, since that would have been an obvious place to look, but he didn’t do that. I have a receipt for the service call, which I will be glad to post, as
Dlc
Oct 22, 2020
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Dennis K.
Oct 21, 2020
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I was using Monarch for a/c and furnace tune-ups ( two systems for our 2 story home) for about a year. During that time, Shawn was coming to the house and on each visit I found his work very satisfactory, thorough and competitively priced. I felt I finally found a HVAC company I could trust.
Last fall I once again called Monarch for our furnace check-up. I was expecting Shawn to answer but was somewhat taken back when Cameron answered instead. Cameron explained that Shawn took on other employment and sold the business to Cameron. I was hesitant setting an appointment date until I could do a little
Last fall I once again called Monarch for our furnace check-up. I was expecting Shawn to answer but was somewhat taken back when Cameron answered instead. Cameron explained that Shawn took on other employment and sold the business to Cameron. I was hesitant setting an appointment date until I could do a little
Marsha Taff
Sep 18, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was very impressed with the performance. The prices were very good. He was on time and responsive. He was kind and friendly and wore a mask which I highly appreciate! I had a great experience with this company and will definitely come back if I have any more issues. Thank you Monarch!
Service: Install heating system
I was very impressed with the performance. The prices were very good. He was on time and responsive. He was kind and friendly and wore a mask which I highly appreciate! I had a great experience with this company and will definitely come back if I have any more issues. Thank you Monarch!
Service: Install heating system
Christian Hagstrom
Aug 18, 2020
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Best price and best service hands down. Camron was extremely professional, punctual, and straightforward. He gave prices including tax and labor so there were no surprises. Our whole HVAC system was old and needed to be replaced and out of all the quotes we had gotten, Monarch was the best by far. Highly recommend! He even stayed late to get our heat going when the temperature was going to drop the next day, cannot say enough good things!
Ron King
Jul 07, 2020
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I've used Monarch to install 2 complete systems in my 2-zoned house in the last couple of years. Cameron came and replaced a faulty thermostat for me yesterday (under warranty), and he cleaned both systems to look like they were brand new. After cleaning, the units produced air that was a couple of degrees cooler. It's cool and comfortable inside!
Chris M.
Jun 23, 2020
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Kevin replaced the blower wheel on furnace unit back in February. It came loose less than 4 months of install in June. He came out and installed two screws and got it working again. . He charged me a $85 service call which is fine. He left and we were waiting 45 minutes for it to get it to cool down which it never started to do. Blower in furnace was running, but went outside and noticed the unit wasn't running. We called him back out again and he came back quickly. He charged a second service call of $85 for coming back in less than an hour of him leaving. Apparently he didn&apos
Clay Miller
May 23, 2020
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We have used Monarch for several years. They were thousands cheaper than the competition on a full AC/furnace replacement — and we've used them ever since. The service is friendly, reliable and affordable. They're highly recommended.
Services: Install AC, Install heating system, Repair ducts & vents, HVAC maintenance, Heating maintenance, AC maintenance
Services: Install AC, Install heating system, Repair ducts & vents, HVAC maintenance, Heating maintenance, AC maintenance
Angela Michaels
May 07, 2020
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Randy Smith
May 05, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Both units at our home died after 20 years during the day before the ice storm. Camron responded with new install within days, even working ahead of the power company to have us up and running when power was restored. Very hard working and professional. Very grateful for Camron and his staff
Services: Install AC, Install thermostat
Both units at our home died after 20 years during the day before the ice storm. Camron responded with new install within days, even working ahead of the power company to have us up and running when power was restored. Very hard working and professional. Very grateful for Camron and his staff
Services: Install AC, Install thermostat
Koorush N.
Apr 25, 2020
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I needed a new system and I recieved multiple quotes. Not only Monarch heat & Air provided the best quote but the unit brand was even much better quality than others. Cameron was very diligent and finished replacing my entire system in less than a day. I have used Monarch previously and love their customer service and work quality. I recommend them to everyone, they won't disappoint!
Michael D.
May 12, 2018
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Called for appointments and set up for the next day at 6pm. Very convenient that he has appointments available after 5pm.
He arrived a few minutes late, but called to give me a heads-up -- which gets him a pass in my mind.
Within five minutes of arriving and without touching the HVAC unit, he was able to troubleshoot the problem and gave me a price. I paid $80 for this visit -- which gives me mixed feelings. I'm sure he's invested lots of time learning his trade and gaining his expertise.
Upon his departure, I researched his diagnosis because I was slightly skeptical of his hands
He arrived a few minutes late, but called to give me a heads-up -- which gets him a pass in my mind.
Within five minutes of arriving and without touching the HVAC unit, he was able to troubleshoot the problem and gave me a price. I paid $80 for this visit -- which gives me mixed feelings. I'm sure he's invested lots of time learning his trade and gaining his expertise.
Upon his departure, I researched his diagnosis because I was slightly skeptical of his hands
Helen C.
Mar 29, 2018
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Needed to replace one of the HVAC units; called 4 companies to get bids, and Monarch was one of the lowest (by a significant margin), and when asked if he could meet the price of the lowest bid, he agreed - Not that the lowest bid was the only factor. My husband and I really liked Shawn (owner) - It didn't feel like he was trying to upsell us on unnecessary upgrades, and he had a straight-forward / knowledgeable personality. So where things get to 5-star worthy: before replacing the HVAC unit, we had another company come out to replace our attic insulation - They found one of our ducts was
