True State Moving Services
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True State Moving Services
We offer a variety of moving services for household transportation within 100 miles between origin and destination addresses. The local moves are time-sensitive, so our local moving teams are trained to work fast and safe, which brings productive and time-efficient results. We are specialists in packing, disassembling, unpacking and assembling your belongings with care.

The wall/floor/angles are always protected and will never show a sign of the move. We comply with all building requirements and, upon request, can provide all necessary paperwork. When it comes to household transportation across the country, we have the highest quality services. Our long-distance moving teams are specialized in protective packing and accurate stacking of any kind of furniture.

We put safety first, that's why all the cross-country transits require additional efforts to prepare the shipments for the interstate travel and to make sure that every item arrives in the original condition. To accommodate all your needs, we also offer expedited long-distance move and even direct delivery options.
Reviews (24)
Alex K.
Alex K.
Jan 05, 2022
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Horrible movers. Called me with less than one hour notice to pick up stuff. Then showed me the "itinerary" they edited and refused to take certain items. They said it would cost some absurd amount, and after a "call with their manager," they agreed to take the items if I paid (bribed) them $200 cash. They also demanded I pay the entire sum up front to deliver on time, although the contract was for a split bill with the latter half after they deliver. Now, 8 days late, they still have not arrived and refuse to give any updates. Avoid these people at all cost.
Joell T.
Joell T.
Nov 22, 2021
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Do not engage with this company. They cancelled on me the day of moving and I only found out when I called in the morning to find out about ETA. Manager attitude was not helpful, it's no wonder they only got 2 star on Yelp. I should have listened to the reviews!
Chris N.
Chris N.
Nov 08, 2021
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We were doing a local move, I found the company and they were the quickest to call me back. Initially was quoted 4 hours of labor but it end up being 5 hours Tim told me that before so I am fine with that. I guess it makes sense since I added more stuff later. The guys were quick and professional packed everything and started loading the truck. There were no additional hidden charges so everything went smooth. Overall, good job. Because after seeing their reviews I was a little worried but they said they are under new management and look like they are doing a better job.
Wrecc Foushee
Wrecc Foushee
Oct 27, 2021
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Critical: Professionalism, Quality, Value
I paid these people $832 to move across town. we set a price at 600 which then turned into 832$. All i had was one bedroom worth of stuff. Then they left everything in my living room in a mess! stuff everywhere. Boxes damaged. i didn’t even unpack yet. i will be crossing my fingers. i would not recommend!
Rhinnan Kith
Rhinnan Kith
Oct 14, 2021
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They showed up with a small truck for a 3 BR apartment, so I had to arrange for someone to be at my apartment a second time a month later for them to pick up the rest of my stuff. I was also charged additionally for this. Their idea of "packing" was to throw things into boxes, for the most part unwrapped, and using my own plastic storage bins when they ran out of cardboard boxes. Entire pieces of furniture were lost. Furniture was left unwrapped and taped directly on—and were therefore marred and/or damaged. Numerous items, including vintage furniture, were broken. Boxes were unmarked, and when
Morgan D.
Morgan D.
Sep 22, 2021
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I never write reviews, but I made a Yelp just to rate this company. Please never use this moving service. So unprofessional and they hold your furniture hostage unless you pay for more than what they asked for originally. This place is a SCAM I payed basically $400 to move my stuff 2 blocks and not even get my furniture reassembled. Kassie from customer service and the boss Vladimir are SO unreliable. Never work for this company or trust them with your money. They will be hearing from my lawyer and cops. SCAM.
Shannon Jerilee
Shannon Jerilee
Sep 20, 2021
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Critical: Quality, Value
Frank charged me for a 3 Men crew and sent me 2 people, he ripped me off, please beware of this moving company, he's all about money and not about the people
Meena
Meena
Aug 31, 2021
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Not sure how they got rated 3.6. They packed horribly and delivered unprofessionally. They taped the furniture directly instead of over the blanket, ruining a lot of our furniture. Broke our marble temple/altar that was expensive and even damaged our new home while moving furniture . They are supposed to be professionals and I was giving them ideas on how to hold the furniture such that they can bring it up without damage any walls. Just kept saying things wont go up the stairs! Obviously no responses once we have paid them! If you have pieces of furniture that is valuable (not just monetary) please
Manuel Robaina
Manuel Robaina
Jul 30, 2021
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I moved from NYC to South Carolina and guys who came to pick our stuff did a great job packing and loading their truck. But once it got to their storage facility, I don’t know if it was there or when they were unloading the truck that they left my stuff out in the rain or there was a leaking in their storage because my furniture was wet and had some stains on it. Besides, there were a lot of items lost that we never got them back, also broken items and furniture. I have called them to reimburse the damages they did which was supposedly covered by the insurance but nothing, they never called me
Avery S.
Avery S.
Jul 17, 2021
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The worse move I have ever experienced!!! Unprofessional! I had a recent move within the same state on 7-10-21. I packed most of my own items securely and labeled. The all furniture was suppose to be wrapped in free blankets by the movers. I was given a quote of $1300. and ended up paying $1600. They showed up late. My dinning room chairs were not wrapped. I gave a $150. tip on top of added fees of $250. the driver insisted I give more tip. I was offended and insulted that he was not satisfied with what I gave. As I began to unpack I had the following destroyed items: -2 broken lamps
Murray Roffe
Murray Roffe
Jun 21, 2021
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They never sent the correct size truck which led to a muncher higher cost of the move. When they were looking to get the move they didn’t stop calling. When we ran into problem they wouldn’t pick up the phone. They didn’t finish the job and left me stranded
Service: Local removals
Nicole Wilson
Nicole Wilson
Apr 17, 2021
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I put down a deposit for a local move. I decided to move myself and canceled the reservation with True State. I was told I will receive a refund, I have called several times. I was told I received my refund, I how was it returned to me because I have received nothing. They told me I would receive an email with the breakdown and how it was returned, that never happened. I call asking to speak with someone who can assist me with how my refund was returned to me and no one is ever available. I have called several times and I get the same response. I have yet to receive my refund. I would be careful
Debbie T.
Debbie T.
Apr 03, 2021
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The most unprofessional people ever! I think it actually might be a shady business. When booking, I was told a 2 bedroom
apt would be a 3 1/2 hour move. I was moving 5 minutes away. After the 3 1/2 hours were up, the owner told the movers to stop what they were doing unless I paid them more money. The worst experience ever. It seemed like the underestimate the job so they can make you pay more because let's face it, who' going to only half move? DO NOT USE THEM!!!!

And they banged up furniture and walls!
Cynthia Z.
Cynthia Z.
Dec 30, 2020
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The moving part it self was decent, they did flip my furniture all around and jumble up everything that was in the dressers. Left a few minor scratches on a piece of furniture or 2. For the most part very careful.
Foreman's (Max) attitude was not very good, asked for a tip at the beginning and asked for more when I actually tipped him at the end! I already gave them $150...Who does that?
When I declined he was pretty much done with me and left my TV and mattresses still wrapped.
The other 2 guys with him (Nicholas and Andrew) were hard working and nice.
They didn't bring a big enough
Stephanie E.
Stephanie E.
Dec 22, 2020
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This company didn't do their job at pick up. They entered my home not wearing masks. They up-charged me by over $300 without any reason to back up the 'charges required' and THEN completely left behind the most valuable item I had them move. It's not lost. They've confirmed they have it in their warehouse but are 'unable to deliver' my item. They instead told me I could pick it up from them in their warehouse (after MONTHS of my calling and emailing) which is ridiculous considering I hired them for an interstate move. COMPLETELY FRAUDULENT THEIFS. They will steal
Ida Mae
Ida Mae
Nov 05, 2020
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Worst experience of my life; do not recommend to ANYONE. Problems from the literal DAY of pick up. Really disappointed in the incompetence and rudeness of the employees. They charge thousands of dollars to.......... do nothing. You can request a document they’re legally obligated to provide you TEN TIMES and still be ignored. You will be promised calls back from nonexistent managers. I hope no EVER has the disgusting experience I had
Bindy K.
Bindy K.
Sep 15, 2020
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DO NOT USE! Everything about this company is terrible. Wish I could give 0 stars. Salesman should sell snake oil. Everything is an "extra charge". Showed up late with 3 men. The "Head" guy, Ray, told us it would be and extra $700 to wrap a china closet and 2 mirrors, but he would do it for $350 if we paid him cash..Ray did very little-took FOREVER to wrap furniture. Didn't keep pieces together; hardware and extra parts didn't even make it on the truck. He even talked my cousin into cancelling her move the next day with this company and using him and his own crew. Then
Michael M.
Michael M.
Jul 17, 2020
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I urge everyone to read this full review, but if you do not have time, just focus on this point--DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE! This company is 100% fraudulent to the core. After requesting a quote, I was soon contacted by Alex Soltys in sales. To start the process, Alex is as friendly as can be, practically acting like my new best friend. But let me tell you this company's tactic: They come in at a super low quote so you'll go with them, and then come moving day when your back is against the wall and you have no other options, they significantly raise the price. I gave
Kofo Alalade Adeyina
Kofo Alalade Adeyina
Jul 02, 2020
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Beware of this company. They are fraudulent and a scam. I will be reporting them to the BBB too. My review will be quite long, but worth it if someone learns from my experience. I want you all to have the exact details of what happened. I have also been waiting to hear back from the manager and it's been over month now and still haven't heard back.… I got a quote for a move from NJ to GA, I sent a list of all my items that needed to be moved. And paid extra for packing supplies. Upon arrival the truck driver Demetrius told me that some of my items where not in boxes, and because it was an
Gvantsa Pailodze
Gvantsa Pailodze
Feb 18, 2020
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Excellent moving service, Professional and well trained crew, Would recommend to everyone!❤️
David M.
David M.
Nov 06, 2019
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Here's the thing: moving is expensive and it sucks. Enrique at True State made my move from DC to New York City as painless as he could.

There will be extra fees. You will have to pay in cash or money order. Moving is not easy, nor is it cheap. Do your research and ask questions and then it won't be much of a surprise. Enrique was super nice about everything, very thorough and thoughtful. I would call True State if I ever had to move again (but here's to hoping that's not for a while).
Ben P.
Ben P.
Oct 16, 2019
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I was stupid and used this business as their interstate moving price was good and went against my gut feeling.

Their pick up and packing was great - on time - 5 people and that's all.
They didn't leave NYC for 10 days after the pickup​.
Argued over delivery payment method.
They severely​ damaged​ property. No apology nor explanation.
They failed to box certain items resulting​ in the damage.
They didn't pack certain critical items, then lied saying they sent them straight away. I waited for over 2 months for the items to arrive, this is after daily calls asking​
Yash Mishra
Yash Mishra
Dec 15, 2018
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True State Moving Services was best Movers! True State Moving Services was very courteous & friendly, on time, fast & efficient, very careful with our possessions, disassembled, reassembled beds, tables quickly & correctly. Price was fair, matched their quote, & way less than anyone else. If you want quality movers that will exceed your expectations at the best price, then hire True State Moving Services!
Nicole Crisp
Nicole Crisp
Jul 24, 2018
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Awesome and professional! Everything was loaded up quickly while still taking the time to do things right. Very communicative about policies and procedures.